# Grade 11 Tourism Flashcards

> Spaced-repetition flashcards covering Grade 11 Tourism topics — definitions, formulas, and exam tips.

- Page: https://www.hlayiso.com/grade-11/tourism/flashcards
- Flashcard decks: 29
- Topics: 12

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## Flashcards by topic

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### Airports, airlines and airport operations

- Airport and aircraft terminology — 15 cards
- Flight concepts and types of airports — 15 cards
- SA airports, airlines and timetable interpretation — 15 cards

### Airport technology and seating

- Seating configuration and travel classes — 15 cards
- Technology used at airports and iTravel — 15 cards

### Tourism bus and train industry

- The Gautrain — 15 cards
- The tourism bus industry — 15 cards
- The tourism train industry and luxury trains — 15 cards

### Cruise liner and car rental

- Car rental costs, charges and payment — 15 cards
- Car rental industry (conditions, packages, insurance) — 15 cards
- The luxury cruise liner industry — 15 cards

### Domestic tourism

- Market segments and strategic objectives — 15 cards
- The Domestic Tourism Growth Strategy — 15 cards

### Culture and heritage tourism

- Elements of culture and SA cultural uniqueness — 15 cards
- Heritage sites and heritage bodies (SAHRA) — 15 cards

### Marketing of tourism

- Marketing concepts and the marketing budget — 15 cards
- Promotional and advertising techniques — 15 cards

### Map work and tour planning

- Tour itinerary planning and writing — 15 cards

### Regional tourism and SADC attractions

- Main tourist attractions in SADC countries — 15 cards
- SADC member countries, gateways and advantages — 15 cards

### Foreign exchange

- Currencies, exchange rates and the multiplier effect — 15 cards
- Interpreting currency rate sheets and conversions — 15 cards

### Communication and customer care

- Communication technology in tourism — 15 cards
- Customer complaints and managing quality service — 15 cards
- Service excellence and customer care for foreign tourists — 15 cards

### Tourism careers and sustainable tourism

- Entrepreneurial opportunities in tourism — 15 cards
- Global warming and the tourism industry — 15 cards
- Job and career opportunities in tourism sectors — 15 cards
- Sustainable and responsible tourism — 15 cards

## Frequently asked questions

### What are Hlayiso flashcards?

Short, spaced-repetition cards covering definitions, formulas, and key facts for Grade 11 Tourism.

### Are the cards pre-made or do I make them?

Both. Hlayiso ships curated decks per Grade 11 Tourism topic, and you can create your own decks to share or revise privately.

### How does spaced repetition work?

Cards you get right are shown less often; cards you struggle with come back sooner. Over a few sessions you end up remembering the hard stuff.

### Can I study offline?

The Hlayiso app keeps your active decks on your device, so you can review without a connection.

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