# Service excellence and customer care for foreign tourists

> This section builds the service excellence and customer care for foreign tourists toolkit: define excellence, show host-community and staff duties, respect cultural and religious needs (especially…

- Page: https://www.hlayiso.com/grade-11/tourism/notes/communication-and-customer-care/service-excellence-and-customer-care-for-foreign-tourists

Breadcrumbs: [Home](https://www.hlayiso.com/) › [Grade 11](https://www.hlayiso.com/grade-11) › [Tourism](https://www.hlayiso.com/grade-11/tourism) › [Notes](https://www.hlayiso.com/grade-11/tourism/notes) › [Communication and customer care](https://www.hlayiso.com/grade-11/tourism/notes/communication-and-customer-care) › [Service excellence and customer care for foreign tourists](https://www.hlayiso.com/grade-11/tourism/notes/communication-and-customer-care/service-excellence-and-customer-care-for-foreign-tourists)

## Full notes

This is a preview of the Service excellence and customer care for foreign tourists notes for Grade 11 Tourism. Create a free Hlayiso account to read the full notes, practise every question and track your progress.

## More in Communication and customer care

- [Communication technology in tourism](https://www.hlayiso.com/grade-11/tourism/notes/communication-and-customer-care/communication-technology-in-tourism) — Previous section
- [Customer complaints and managing quality service](https://www.hlayiso.com/grade-11/tourism/notes/communication-and-customer-care/customer-complaints-and-managing-quality-service) — Next section
- [All Communication and customer care sections](https://www.hlayiso.com/grade-11/tourism/notes/communication-and-customer-care)

## Frequently asked questions

### What will I learn in "Service excellence and customer care for foreign tourists"?

This section covers Service excellence and customer care for foreign tourists as part of Communication and customer care in Grade 11 Tourism. You'll find clear explanations, worked examples, and key definitions aligned to the CAPS curriculum.

### Is this section aligned with the CAPS curriculum?

Yes. All notes on Hlayiso, including "Service excellence and customer care for foreign tourists", are written against the official CAPS curriculum and ATP for Grade 11 Tourism.

### What should I study after "Service excellence and customer care for foreign tourists"?

Continue with the next section in Communication and customer care, or test your understanding with the interactive quiz linked to this section.

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