# Business Studies Grade 12 P1 MP Prelim 2022 Question Paper

> Grade 12 Business Studies Paper 1 question paper from the MP Prelim 2022, 10 pages. Read online or get the free PDF download, memo linked when available.

- Page: https://www.hlayiso.com/library/2022-mp-prelim-p1-qp/2be4a5f3-1064-4f32-b06f-02e0d41d1975
- Updated: 2026-09-27
- Subject: Business Studies
- Grade: Grade 12
- Document type: Question paper
- Year: 2022
- Exam period: MP Prelim
- Paper: 1
- Curriculum: CAPS
- Pages: 10

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## About this document

Business Studies · Grade 12 · MP Prelim · 2022. Question paper, 10 pages. Read online or download the PDF.

Read it free online on the page above; download the PDF from there.

## Document text

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education

MPUMALANGA PROVINCE
REPUBLIC OF SOUTH AFRICA

NATIONAL
SENIOR CERTIFICATE

GRADE 12

BUSINESS STUDIES P1

SEPTEMBER 2022

MARKS: 150
TIME: 2 HOURS

This question paper consists of 10 pages.

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Business Studies/P1 4 MDE/September 2022

NSC

1.2 Complete the following statements by using the word(s) in the list below. Write only
the word(s) next to the question number (1.2.1—1.2.5) in the ANSWER BOOK.

continuous improvement to processes and systems;....retrenched,....
Weakness;....National Credit Act;....threat;.... monitoring and evaluation of quality!
processes;....recruitment;.... Dismissed;.... Consumer Protection Act;.... selection

1.2.1

1.22

1.2.3
1.2.4
1.2.5

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The ... prevents businesses from reckless lending and bankruptcy.

Sibeko Logistics ... some of their drivers as a result of branch
restructuring.

Hailey Agencies shortlisted five candidates during the ... process.
The application of the PDCA model forms part of ....as a TQM element.
The high crime rate in the area is a ... to ATP manufacturers.

(5x2) (10)

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Business Studies/P1 5 MDE/September 2022
NSC

1.3. Choose a description from COLUMN B that matches a term in COLUMN A.
Write only the letter (A—J) next to the question number (1.3.1—1.3.5) in the
ANSWER BOOK, e.g. 1.3.6 |.

COLUMN A COLUMN B
1.3.1. Labour Relations A checks carried out during and after the
Act production process
1.3.2 Divestiture B checks carried after the production
process
1.3.3. Screening C __ includes environmental scanning

1.3.4 Quality assurance D business sell all their assets to pay off

creditors
1.3.5 Strategic E _ informing unsuccessful applicants, about
management the outcome of their application

process
F promotes inclusivity in the workplace

G businesses sell some assets to pay off
creditors

H_ _ includes taking over the market
environment.

I candidates who meet the minimum
requirements are separated from others

J promotes collective bargaining in the
workplace

(5x2) (10)

TOTAL SECTION A [30]

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Business Studies/P1 6 MDE/September 2022
NSC

SECTION B
Answer ANY TWO questions in this section

NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose.
The answer to EACH question must start on a NEW page, for example
QUESTION 2 on a new page, QUESTION 3 on a NEW page, et cetera.

QUESTION 2: BUSINESS ENVIRONMENTS

2.1 Name any THREE types of intensive strategies. (3)
2.2 Outline the role of SETAs in supporting the Skills Development Act (SDA),1998 (Act (6)
97 of 1998).

2.3 Identify the force of the Porter's Five forces used by Malebo Trading to analyse their
position in the market environment model in EACH statement below

2.3.1 Malebo Trading began a price war and continued to sell their products at
lower prices.

2.3.2 They conducted market research to find out if sellers of alternatives products
have improved their product.

2.3.3 Customers makes large purchases and bargaining for lower prices.

(6)

2.4 Explain penalties of non-compliance with the Skills Development Act (SDA), 1998 (Act
97 of 1998). (4)

2.5 Read the scenario below and answer the question that follow:

VUKA CHAIRS MANUFACTURERS(VCM)

Vuka chairs manufacturers are experiencing a decline in the demand for their
products. VCM decided to combine with Bargain Manufacturers to include a new
product line.

2.5.1 Identify the type of diversification strategy applied by VCM. Motivate your (3)
answer by quoting from the scenario above.

2.5.2 Explain the advantages of diversification strategies. (6)

2.6 Explain how the following PESTLE factors pose challenges to businesses.
2.6.1. Economic (4)
2.6.2 Environmental (4)

2.7 Recommend ways in which businesses can comply with Basic Conditions of (6)
Employment Act, (Act 75 of 1997).
[40]

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Business Studies/P1 "4 MDE/September 2022

NSC

QUESTION 3: BUSINESS OPERATIONS

3.1
3.2

3.3

3.4
3.5

3.6

3.7

3.8

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Name any TWO examples of employee benefits.

Outline the role of the interviewee during the interview.

Read the scenario below and answer the question that follow.

TAMMY TOURS (TT)

Tammy Tours is looking for a financial manager. They advertised the vacant position
on their business news letters.

3.3.1 Identify the method of recruitment applicable to the scenario above.

3.3.2 Explain the advantages of the method of recruitment identified in QUESTION
3.3.1.

Discuss the selection procedure as a human resources activity.
Outline the difference between quality management and quality performance.

Read the scenario below and answer the question that follow.

ZAYED MANUFACTURERS (ZM)

Zayed Manufacturers is known of selling quality products at reasonable prices. ZM
ensures that there is no interruption in production due to stock shortages. They also
handle complaints quickly and effectively.

Identify TWO business functions that are responsible for ZM's operations. Motivate
your answer by quoting from the scenario above.

Use the table below as a GUIDE to answer QUESTION 3.6

BUSINESS FUNCTIONS MOTIVATIONS

ND}=

Explain how the quality of performance of the financial function can contribute to the
success of the business.

Advise businesses on the benefits of a good quality management system.

Please turn over

(2)
(6)

(2)

(6)
(4)

(6)

(4)

(6)
[40]

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Business Studies/P1 8 MDE/September 2022
NSC

QUESTION 4: MISCELLANEOUS TOPICS
BUSINESS ENVIRONMENTS

4.1. Name any THREE consumer rights as stipulated in the Consumer Protection Act
(CPA). (3)

4.2 Read the scenario below and answer the questions that follow

BIL RESTAURANT(BR)

Bil Restaurant experienced a decline in turnover because of load shedding. The
business income could not cover salary expenses for two months. Many clients
are visiting Buya Restaurant on the same building as they are not affected by load
shedding.

Use the table below as a GUIDE to answer QUESTION 4.2.1 to 4.2.3

CHALLENGES BUSINESS EXTENT OF CONTROL
4.2.1 ENVIRONMENTS 4.2.3
4.2.2

1

2.

3
4.2.1 Quote THREE challenges for BR from the scenarios above. (3)
42.2 Classify BR’s challenges according to the THREE business environments. (3)

4.2.3 State the extent of control BR has over EACH business environment (3)
mentioned in QUESTION 4.2.2.

4.3 Explain actions regarded as non-compliance by the Employment Equity Act, 1998 (4)
(Act 55 of 1998).

4.4 Advise businesses on the steps in strategy evaluation. (4)
BUSINESS OPERATIONS

4.5 Name any TWO aspects that must be included in the employment contract. (2)
(4)

4.7 Distinguish between piecemeal and time-related salary determination , (4)

4.6 Outline the purpose of an interview.

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Business Studies/P1 9 MDE/September 2022
NSC

4.8 Read the scenario below and answer the question below

GELTA PRODUCTION (GP)

Gelta Production sells quality building products to various customers. GP has
sufficient financing to test everything before implementing. They also allow for quality
control checks at key points.

Identify TWO TQM elements applied by GP. Motivate your answer by quoting
from the scenario above.

Use the table below to answer QUESTION 4.8
TQM ELEMENTS MOTIVATIONS

1.

(6)

4.9 Advise business on the impact of total quality management (TQM) if poorly (4)
implemented.
[40]

TOTAL SECTION B [80]

SECTION C

Answer ANY ONE question in this section.

NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose.
EACH question must start on a NEW page, e.g. QUESTION 5 on a NEW page,
QUESTION 6 on a NEW page.

QUESTION 5: BUSINESS ENVIRONMENTS(LEGISLATION)

The government enacted the Broad — Based Economic Empowerment
Act(BBBEE), 2003 (Act 53 of 2003) to address the shortcomings of Black
Economic Empowerment (BEE). Businesses must comply with this Act by
implementing its pillars in the workplace to avoid penalties for non-compliance.

Write an essay on the Broad-Based Economic Empowerment Act in which you
include the following aspects.

e Outline the purpose of the Broad Based Black Economic Empowerment
Act.
e Explain the impact of BBBEE on businesses.
Discuss the implications of any THREE pillars of BBBEE on businesses.
e Advise businesses on penalties they may face for non-compliance with the
BBBEE.
(40)

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Business Studies/P1 10 MDE/September 2022
NSC

QUESTION 6: BUSINESS OPERATION (HUMAN RESOURCES AND QUALITY OF

PERFORMANCE).

Human resources managers are responsible for preparing a job analysis
which includes a job description and job specification to identify recruitment
needs. They must also ensure that new employees are properly inducted.
New employees must contribute to total quality management (TQM) through
continuous skill development and total client satisfaction. Businesses must
also find ways to reduce the cost of quality.

Write an essay on human resources and quality of performance in which you
address the following aspects:

e Outline the difference between job description and job specification.
Explain the purpose of induction.
e Discuss the impact of the following TQM elements on large businesses:
© Continuous skills development
o Total client/customer satisfaction
e Suggest ways in which TQM can reduce the cost of quality.

(40)
TOTAL SECTION C [40]
GRAND TOTAL [150]

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