# Accounting Grade 12 Eastern Cape Mock 2015 Memo (English)

> Grade 12 Accounting memorandum from the Eastern Cape Mock Exam 2015 (English), 17 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/accn-gr12-sept2015-eng-marking-guideline-final/70af5d5d-3986-4fd9-a75b-6262e6f062a4
- Updated: 2026-09-27
- Subject: Accounting
- Grade: Grade 12
- Document type: Memorandum
- Year: 2015
- Exam period: Eastern Cape Mock Exam
- Curriculum: CAPS
- Pages: 17

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Accounting · Grade 12 · Eastern Cape Mock Exam · 2015. Memorandum, 17 pages. Read online or download the PDF.

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                                        NATIONAL
                                   SENIOR CERTIFICATE

                                                     GRADE 12

                                     SEPTEMBER 2015

                                        ACCOUNTING
                                        MEMORANDUM
GENERAL RULES:

1.   Award full marks for the correct final answers. If the answer is incorrect, mark the workings provided.
     If a workings figure/amount is shown as a final answer, allocate the working mark.

2.   “Method” marks are denoted by 

        In calculations and final totals, at least one part of the workings must be correct to earn the mark.

        In cases where answers of previous questions must be used, check the transfer.

        Ignore brackets on statements, but check the operation before awarding marks.

3.   Where penalties are applied, the marks for that section cannot be a negative. (foreign items)

4.   For questions requiring explanations and comments, award part-marks. A good explanation will
     normally mention and explain a point. Beware of alternative wording reflecting the same points. This
     marking guideline provides some explanations – they are not conclusive. Read the candidates’
     responses and give credit for their interpretations.

5.   Where appropriate/acceptable, accept recognisable abbreviations.

6.   Educators are expected to work through the entire paper and make reasonable adjustments within the
     framework of the mark allocation.

                                    This memorandum consists of 17 pages.

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2                                                ACCOUNTING                                                (EC/SEPTEMBER 2015)

QUESTION 1: COST ACCOUNTING

1.1    1.1.1 Direct labour cost                                  
       1.1.2 Factory overhead cost                               
       1.1.3 Administration cost                                 
       1.1.4 Direct material cost                                
       1.1.5 Selling and distribution cost                                                                                      5

1.2    1.2.1    FACTORY OVERHEAD COST
                Consumable stores                (31 080  – 3 180 )                                  27 900         

                Water and electricity            (37 220 + 3 280) x 75%                                30 375         

                Insurance                        (14 820  – 1 480 ) x 3/4                            10 005         

                Factory salary                                                                       113 040          

                Sundry expenses                                                                        21 840         

                                                             Operation (one part correct)            203 160          

                -1 foreign items (maximum – 2)                                                                                  11

       1.2.2    PRODUCTION COST STATEMENT – 28 FEBRUARY 2015
                 Direct material cost                                                             748 000 
                 Direct labour cost                                                              One part correct
                                                                                                                      
                         (532 000  + 58 520  + 12 000  + 1 320 )                                603 840

                Prime cost                                             Operation                   1 351 840          

                 Factory overhead cost                            Refer 1.2.1                       203 160          

                Total manufacturing cost                              Operation                    1 555 000          

                Work-in-process (1 March 2014)                                                       142 400          

                                                                                                   1 697 400

                Work-in-process (28 February 2015)                                                 (101 400)          
                                                                                            Operation (subtracted)
                Cost of production of finished goods                                               1 596 000                 16

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(EC/SEPTEMBER 2015)                               ACCOUNTING                                                  3

1.3    Naidoo’s Toy Shop
       1.3.1   Confirm that the break-even point for 2015 is correct by doing a
               calculation.

               R54 x 2 640 (2 marks)
                 142 560               = 2 741,5 or 2 742 units
               R172  – R120 
                      R52 (2 marks)
                                                                                                              4

       1.3.2   Explain whether Naidoo should be concerned about the break-
               even point for 2015. Quote relevant figures in your explanation.
               Good explanation (with figures)  satisfactory  weak  wrong “0”

               She should be concerned because she failed to break even (made a loss)
               BEP was 2 742 ; she only produced 2 640 units.                                                 3

       1.3.3   Provide ONE reason each for the change in the direct material
               cost per unit and the direct labour cost per unit.
                Any valid explanation (2 marks for each)  
                Award part marks for incomplete correct answers.
                Figures are not required.
                                      Increase is greater than an inflationary increase.
                Direct                Could be wastage, poor workmanship (mistakes).
                material cost         Increased transport costs (carriage on purchased)
                                      Not able to get bulk discounts due to reduced production
                                      Disruptions in production due to strikes/load shedding.
                Direct labour
                                      Less overtime worked.
                cost
                                      More efficient machinery used in the production process.                4

               Provide a suitable reason for the decrease in the break-even point
       1.3.4
               from 2014 to 2015.

               Valid reason 

               Increase in variable costs. (raw materials specifically)
               Maintaining the selling price at R172.                                                         2

                                         Q1:
                                        TOTAL              45
                                        MARKS

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4                                              ACCOUNTING                            (EC/SEPTEMBER 2015)

QUESTION 2: BUDGETING

2.1   List TWO items on the Projected Income Statement provided, that
      would not appear on a cash budget.
      Any TWO 

      Cost of sales
      Discount received
      Depreciation
      Trading stock deficit                                                                          2

2.2
                              120 000 – 75 000 = 45 000 
      A     Gross profit                        (Two marks or nothing)

                                                                                                     2

                              132 000  x 100/160  = 82 500  (one part correct)
      B     Cost of sales
                              Or: 132 000 x 62,5% or 132 000 – (132 000 x 37,5%)

                                                                                                     4
                              2 400
                                  /120 000 = 2%
      C     Advertising
                              132 000  x 2%  = 2 640  (one part correct)

                                                                                                     4

                              17 100 x 108% = 18 468  (one part correct)
      D     Salaries
                              Or 17 100 + 1 368 = 18 468
                                                                                                     2
                                      17 040
            Net Profit        (17 625 – 585) x 30% = 5 112
      E     after tax
                                 17 040 – 5 112  = 11 928  (one part correct)                    4

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(EC/SEPTEMBER 2015)                           ACCOUNTING                                              5

2.3   2.3.1 The percentage increase in wages that the cleaners will receive
            in December 2015.
                     176 
               (3 376 – 3 200)     x 100 = 5,5%  (one part correct)
                   3 200                                                                            4

      2.3.2 The monthly salary due to the sales manager in December 2015.
               (17 100 – 300)     = 8 400     (8 400 + 300 ) x 108% = 9 396 
                     2                                              (one part correct)               4

      2.3.3 The total credit sales expected in December 2015.
               (99 000  x 160% ) x 75% = 118 800  (one part correct)         OR

               132 000 x 120% = 158 400 x 75% = 118 800                                              3

      2.3.4 The loan balance on 1 November 2015.

               585  x 1200/9 = 78 000  (one part correct)                                         3

2.4   Refer to the actual figures for Depreciation and Trading stock deficit for
      October 2015. In each case, provide a reason for the difference with the
      budgeted figures.

                                 Any reasonable answer 

        Depreciation             Purchase of a new asset.
                                 Calculation error (omission).

                                 Any reasonable explanation 
        Trading stock
        deficit                  Unanticipated stock loss.
                                 Random stock take revealed stock shortage.
                                 Damaged goods noted and taken into account.
                                                                                                     2

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6                                     ACCOUNTING                             (EC/SEPTEMBER 2015)

2.5   Refer to the actual figures for October 2015.
      Comment on any two expenses that were not well controlled by the
      business. In each case, quote the relevant figures and give ONE
      suggestion on how this expense can be more effectively managed.
            EXPENSE         COMMENT (with figures)               SUGGESTION

        Any TWO of :      Comment and figure  each    Suggestion  each

        Maintenance       Over budgeted / underspent.   Adjust budget or use the money
                          (4 000 – 1 650)               wisely to maintain the assets.
                                                        This could extend the lifespan
                                                        and productivity of the assets.

        Telephone         Overspent / under budgeted.   Control usage or check for
                          (2 000 – 4 280) over 50%      misuse. Budget correctly if
                                                        found to be necessary.

        Advertising       Underspent / over budgeted.   Spend money allocated. Look at
                          2 400 – 1 900                 different forms of advertising.
                                                        May result in better sales/profit.

                                                                                               6

                              Q2:
                             TOTAL           40
                             MARKS

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(EC/SEPTEMBER 2015)                           ACCOUNTING                                                   7

QUESTION 3: COMPANIES – FINANCIAL STATEMENTS

3.1    MATCHING-ITEMS

         3.1.1             C          

         3.1.2             E          

         3.1.3             D          

         3.1.4             A          

         3.1.5             B          
                                                                                                           5

3.2    FINANCIAL STATEMENTS: NOTES

       (a) FIXED ASSETS
                                                      BUILDING         VEHICLES          EQUIPMENT
                                                                            750 000
       Cost (1/3/2014)                                           0
                                                                                
                                                                                              375 500

       Accumulated Depreciation (1/3/2014)                      (0)        (450 000)        (141 500)
                                                                            300 000           234 000
       CARRYING VALUE (1/3/2014)                                 0
                                                                                                  
       MOVEMENTS:
                                                        2 500 000                              24 800
       Additions                                                
                                                                                   -
                                                                                                  
                                                                            (56 250)
       Disposals                                                  -
                                                                               
                                                                                                       -
                                                                                             (48 040)
       Depreciation                                               -        (103 125)
                                                                                                  
                                                                            140 625          210 760
       CARRYING VALUE (28/2/2015)                       2 500 000
                                                                                                  

       Cost (28/2/2015)                                 2 500 000           562 500           400 300
                                                                           (421 875)
       Accumulated depreciation (28/2/2015)                     (0)
                                                                                  
                                                                                            (189 540)      15

       (b) ORDINARY SHARE CAPITAL

         560 000         Issued shares on 1 March 2014                               2 924 000   

         120 000          Additional shares issued during the financial year           816 000    

         (50 000)         Shares re-purchased (50 000 x 5,50)                         (275 000)   

         630 000          Issued shares on 28 February 2015                           3 465 000          10

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8                                                 ACCOUNTING                           (EC/SEPTEMBER 2015)

       (c) RETAINED INCOME

       Balance (1 March 2014)                                                         89 000    
       Net profit after income tax     (1 005 000  – 281 400 )                    723 600    
       Shares re-purchased              (50 000 x 1,50 )                            (75 000)   
       Ordinary share dividends                                                     (469 600)   
              Interim dividends (paid)                                              252 000    
                                                           680 000 x 0,32 cents
              Final dividends (recommended)
                                                              (one part correct)
                                                                                     217 600    

       Balance (28 February 2015)                              Operation             268 000          12

       (d) TRADE AND OTHER PAYABLES

       Creditors control                                                            203 900     

       Accrued expenses                                                               19 220    

       Shareholders for dividends              Refer note above (final dividends)   217 600     

       SARS: Income tax                                                               25 500    

       Short term portion of loan       159 500  x 12/11                          174 000     

                                               Operation (one part correct above)   640 220     

                                                                                                        8

       3.2.2 Calculate the net asset value per share (NAV) after the re-
             purchase of shares.
                     See 3.2(b)   see 3.2(c)
                            000       000 
                                                            00
                               0 000 
               = 593 cents  (one part correct) accept R5,93                                           5

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(EC/SEPTEMBER 2015)                            ACCOUNTING                                                   9

     3.2.3 (a) As an existing shareholder, what factors/indicators would you
               assess in determining whether R7,20 per share is an
               acceptable issue price? Explain.
                      NAV: 593 cents in 2015 

                      Market price of shares will also give an indication of investor confidence.        4

             (b) V. Slink owns 52% of the issued share capital. Calculate the
                 minimum number of shares she must purchase in order to
                 retain her position as the major shareholder.
                             (check 3.2 (b))
                      52% of 630 000 = 327 600 shares. 

                      50% of 700 000 = 350 000 shares. 

                      She needs (350 000 – 327 600) = 22 401 shares 

                      Or 51% of 700 000 : 357 000 – 327 600 = 29 400 shares                                4

             (c) V. Slink has suggested that, as a major shareholder, she
                 should be given the first option to purchase the additional
                 shares before they are advertised to the public. What should
                 the directors do?
                      Good explanation  satisfactory  weak  wrong “0”

                      Must mention that this is unethical. Not allowed by law. Insider trading.
                      The directors must apply the law to safeguard the integrity of the business.         3

     3.2.4 Do buying back shares have any benefit for the company?
           Explain. Provide TWO points.
             Any TWO separate and valid explanations  

             It improves the NAV of shares which could impact positively on the market price of
             shares.
             If profits remain constant, then a higher EPS would be recorded which means better
             dividends for existing shareholders.
             Depending on the price offered to buy back the shares, the remaining shareholders
             may be disadvantaged if a very generous price is offered.
             The solvency and liquidity tests will be essential before shares are bought back.
             This will also have to be assessed.                                                           4

                                     Q3:
                                    TOTAL            70
                                    MARKS

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10                                                 ACCOUNTING                                           (EC/SEPTEMBER 2015)

QUESTION 4: CASH FLOW AND INTERPRETATION

4.1   4.1.1     Dividends paid:
                300 000 x 56 cents = 168 000 (total dividends)

                (42 000  + 168 000  – 66 000 ) = 144 000  (one part correct)
                Accept different presentations of information such as T accounts, signs reversed etc.                   5

      4.1.2     Income tax paid:
                - 8 800  + 75 600  – 12 500  = 54 300  (one part correct)

                Accept different presentations of information such as T accounts, signs reversed etc.                   4

      4.1.3     Fixed assets purchased:
                (1 505 400  – 1 201 500  + 64 000  + 23 500 )

                = 391 400  (one part correct)

                Accept different presentations of information such as T accounts, signs reversed etc.                   5

      4.1.4     Total investing activities:
                 See 4.1.3
                (391 400) + 23 500  + (40 000)  = (407 900)  (one part correct)
                                                                                                                        4

      4.1.5     Net change in cash and cash equivalents:
                (17 500 – 2 000) + 23 900  = 39 400  (one part correct)
                     (15 500) 
                                                                                                                        4

4.2   4.2.1     Stock holding period
                           148 100 
                      0 00            000
                              000 

                = 37,2 days  (one part correct)                                                                        4

      4.2.2     Debtors average collection period
                           67 850 
                         00    0 00
                                                           = 31,2 days  (one part correct)
                        000    0
                        793 600                                                                                       6

      4.2.3     Debt/equity ratio
                740 000  : 1 006 800              0,74 : 1  (one part correct)
                                                                                                                        3

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(EC/SEPTEMBER 2015)                             ACCOUNTING                                               11

4.3   Comment on the management of stock (trading inventory). Quote TWO
      relevant financial indicators (with figures) in your answer.
      Any TWO valid financial Indicators (with figures)       Valid comment 

      Stock turnover rate: was 11 times – dropped to 9,8 times.
      Stock holding period was 33 days – increased to 37,2 days. (refer 4.2.1)
      The current ratio also increased from 1,27 : 1 to 1,43 : 1

      Stock is being held for a longer period / stock is being bought/sold less often than previously.
      There is some degree of stock piling or could be reduced sales.
      It could be argued that the business took advantage of bulk discounts or that the goods may
      have a reasonable shelf life period.                                                                6

4.4   Is the management of debtors and creditors effective? Explain. Quote
      relevant financial indicators and/or figures in your answer.
      Quoting financial indicators with figures :   explanation for each indicator  

      Debtors average collection period: was 38 days now 31,2 days.
      Creditors’ average payment period: was 62 days now 65 days.

      A good improvement on the collection policy of the business (close to the desired 30 days).
      Depending on credit terms granted, it is wise to take the maximum permissible time to pay
      back creditors (taking advantage of “short term financing” . As long as the business does not
      incur any interest charges. It is also important to pay accounts on time to maintain credit-
      worthiness.                                                                                         6

4.5   4.5.1     Comment on the earnings per share (EPS), the dividends per
                share (DPS) and the return on shareholders’ equity (ROSHE) for
                both companies.

                Quoting figures (for both companies)    valid comments   
                Comments may be a general overall comment showing the relationship between the
                different financial indicators.

                Pixie LTD: EPS decreased from 72 cents to 63 cents. ROSHE decreased from 24%
                to 19,7% but DPS increased from 52 cents to 56 cents.

                The business did not do so well this financial year. (7% decrease in EPS). Although
                the ROSHE decreased, it is still above the rate of alternative investments. The trend
                however may be discouraging. Shareholders were kept satisfied by getting a higher
                DPS. This simply means that the business did not retain as much of the profits as
                was done last year.

                Comparatively – Vivi Traders: EPS is 92 cents (63 cents) and DPS is 46 cents (56
                cents) performed better but are retaining a larger % of the profits. Their ROSHE is
                only 9,6% (19,7%). Shareholders at Pixie LTD are receiving a better return on their
                investment.                                                                               6

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12                                           ACCOUNTING                                  (EC/SEPTEMBER 2015)

      4.5.2    Comment on the financial gearing of both companies. Explain
               which company is making more use of loans and state whether it
               is a good idea or not, for that company to do so.

               Quoting relevant financial indicators (with figures)   Valid comment 

               Debt/Equity ratio – Pixie Ltd (0,7 : 1), Vivi Traders Ltd (0,52 : 1)
               Pixie Ltd is making greater use of loans than Vivi Traders Ltd.

               ROTCE – Pixie Ltd 21,2%, Vivi Traders Ltd 10,8%
               Pixie Ltd is making good use of the loan by obtaining a return that is greater than
               the current interest rate (positive gearing). So it is a good idea to continue using the
               loan.
               Vivi Traders is only achieving a return of 10,8% on capital employed. Clearly not
               making effective use of the loan. It would be in their interest to start repaying that
               debt.

               Note: Refer to answer in QUESTION 4.2.3 – learners responses may be based on
               their incorrect calculations.                                                                4

      4.5.3    Refer to the market value of the shares and the net asset value
               per share. What advice would you offer John Cann about
               investing in either company?

               Quoting the relevant figures  valid comment with advice. 

               Although Vivi Traders Ltd has a better NAV than Pixie Ltd (342 cents to 336 cents),
               its share price is much lower than that of Pixie Ltd. It is also lower than its NAV.
               This is an indication that the company’s shares are not popular with investors.
               Their shareholders also received a smaller dividend per share which could
               contribute to investor confidence.

               I would advise John Cann to invest in Pixie Ltd as the above figures as well as other
               financial indicators show that the company is making steady progress.                       3

                                   Q4:
                                  TOTAL            60
                                  MARKS

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(EC/SEPTEMBER 2015)                           ACCOUNTING                                                13

QUESTION 5: VAT AND RECONCILIATIONS

VAT

5.1
         5.1.1       Value added tax                    

         5.1.2       (a)   False                        

                     (b)   False                        

         5.1.3       Input VAT                          
                                                                                                        4

5.2    5.2.      Calculate the total credit sales for the period (excluding VAT).
       1
                 12 320 x 100/14 = 88 000  (one part correct)
                                                                                                        2

       5.2.      Taking into account the errors and omissions, calculate the
       2         amount that is either payable to or receivable to SARS for VAT.

                 17 430  + 12 320  – 1 260  – 672  – 63  (27 755)

                 13 356  – 91  + 119  (13 384)

                 = 14 371 + 9 889  = 24 260 due to SARS 

                 Accept different presentations of information such as T accounts, signs reversed
                 etc.                                                                                  11

       5.2.      The internal auditor, through a random check, discovered that
       3         the owner, Joe, does not pay the full amount due to SARS on
                 due dates. On enquiry, Joe stated that he spends the money on
                 the business. What advice would you offer Joe concerning this
                 practice?

                 Good explanation  satisfactory  weak  wrong “0”

                      The business is an agent of SARS (VAT is collected on behalf of SARS).
                      Therefore it does not belong to the business and should not be viewed as
                       cash reserves for the business.
                      Unethical business practice.
                      SARS obligations must be kept separate and dealt with immediately.
                                                                                                        3
                      Could incur penalties if discovered by a SARS audit.

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14                                            ACCOUNTING                                             (EC/SEPTEMBER 2015)

5.3    CREDITORS RECONCILIATION:

                                                    CREDITORS
                          NO.                                                       STATEMENT
                                                 LEDGER ACCOUNT
               BALANCE                                  5 350                             12 540
                            i                             540 
                            ii (4 200 x 2)              8 400 
                           iii                                                               4 000     
                           iv                                   (250)   
                            v                                                             (2 500)      
               TOTAL                                        14 040                       14 040       
                                                                                                                       9

5.4    DEBTORS RECONCILIATION

       5.4.1    Give TWO steps that the bookkeeper must follow when he/she
                discovers a difference between the Debtors Control Account
                and the Debtors List.

                Any TWO valid steps  

                Reconciling debtors’ list with debtors’ control account.
                Identify if the error affects the control account or the DL or both.
                Identify if ONE, TWO or MORE accounts are affected.
                Make GJ entries to correct posting errors (wrong debtors / amounts over or under
                cast / wrong general ledger accounts)
                For single entry errors (amounts) make the necessary corrections and adjust the
                balances.                                                                                              2

       5.4.2    Calculate the correct balance of the Debtors Control Account
                and the Debtors List by completing the table provided.
                DEBTORS CONTROL ACCOUNT: Insert amounts only on the appropriate side

                                              DEBIT                             CREDIT
                             i                                                         120      
                             ii                      90     
                            iii                      75     
                            iv                      530     
                             v
                           If amount are placed in both columns -1 mark for the incorrect one
                           provided a mark was scored on that line.                                                    5

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(EC/SEPTEMBER 2015)                               ACCOUNTING                                               15

                DEBTORS LIST: Show the adjustment amount next to each debtor. Final balance is
                not necessary.

                      M. Mouse                                  4 510 + 90  – 1 320  – 50 
                      D. Duck                                   3 270 + 75 
                      K. Chicken                                940 + 530 
                      F. Fox                                    2 260 + 1 320 
                      Amounts must have the correct signs (+/-) to score the mark.                          6

       5.4.3    (a)    Explain why you would be concerned about the
                       management of debtors in this business. Quote relevant
                       figures in your answer.

                       Any TWO valid comments with figures.  

                       11590/23 180 = 50% of debtors are more than 60 days overdue.
                       Only 20% of debtors are current (within the 30 days credit terms).
                       10% of debtors are likely to be written off as irrecoverable.
                       Debtors are not taking advantage of the 5% discount for early payments.
                       Collection policy needs to be more vigilant.
                                                                                                            4

                (b)    Provide TWO internal control measures that the business
                       can use to improve the collection of money from debtors.
                       Any TWO valid explanations.  
                           Division of duties – explained.
                           Shared responsibilities in preparing documents (statements, receipts,
                            invoices) and depositing of money.
                           If the organisation is big, could assign a set number of debtors per
                            employee. Could result in personalised service and constant monitoring.
                           A separate screening department (follow-up and approval of credit).
                           Computerised messages to inform debtors not up to date with payments.

                       For 1 mark each:
                        Send SMS and reminders.
                        Charge interest on late payments (overdue accounts)
                        Give discounts for early payments.                                                 4

                                     Q5:
                                    TOTAL               50
                                    MARKS

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16                                                  ACCOUNTING                                           (EC/SEPTEMBER 2015)

QUESTION 6: STOCK VALUATION AND PROBLEM SOLVING

6.1   Calculate the value of the closing stock using the first-in-first-out (FIFO)
      method of stock valuation.

           12              94 880 – 22 600               = 72 280 
                                    (4 x 5 650)
                   5   x 5 520 + 260                        = 28 900 
           (17–12)           5 780 
                                                                 101 180 
                                                                 One part correct for all method marks
                                                                                                                         10

6.2   Calculate the cost of sales of the laptops sold.

      51 000 + 329 360 – (3 x 4 740) – (4 x 5 650) – 101 180 = 242 360
                                14 220         22 600                            (one part correct)
                                                                  (6.1)
      or

      51 000 + 53 760 + (99 800 – 14 220) + (9 x 5 780) = 242 360
                                        85 580          52 020                                                           6

6.3           How would a change in policy impact on the financial reporting of
               the business? Give ONE point.
      Any reasonable answer 

                   May result in a different closing stock figure for the balance sheet.
                   Will result in a different gross profit figure for the income statement.
                   May impact on the amount of income tax payable/ may influence the EPS.                               2

6.4   Taking into account the technology market, what advice can you offer
      Max regarding his marketing strategy and his pricing policy? Provide
      TWO points.

      TWO valid points 

              Need to be aware of rapid changes in technology (goods may become obsolete).
              May need constant upgrading of software.
              Need to keep the different ranges (price levels) to cater for the different needs of
               individuals.
              Broaden the target market.
              Stock and supply software and other computer accessories (complementary goods).
              Provide an after-sales service such as repairs/maintenance.                                               4

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(EC/SEPTEMBER 2015)                          ACCOUNTING                                                     17

6.5   PROBLEM SOLVING

      6.5.1    Identify a different problem (with relevant figures) in each of the
               branches.
                      BRANCH                 PROBLEM    (WITH FIGURES   )

                                    24 cash sets = R100 800 Only R79 800 deposited
                 MENLYN             (shortfall of R21 000)
                                    High credit sales (54 600 is 31% of total sales)

                                    Too high returns (12 sets)
                 MOORTON            Only worked 73% of the normal and choose to cash in on the
                                    overtime (52 hours)
                                    Less than 50% of sets sold (after returns)

                                    Very low sales volume (21/50) sets
                 VINCENT            Low normal hours worked (102/160 hrs) and also do not like
                                    overtime (maybe due to age)                                               6

      6.5.2    Identify ONE branch that Siddie should consider closing down.
               Provide a valid reason for your choice.

               Branch  Appropriate reason  (Award mark for Branch name only if reason is relevant)

               Moorton: High rent / average sales (turnover) / young, poor disciplined salesperson
               with too many returns.

               Vincent John is near retirement / working few hours / no effort to increase sales              3

      6.5.3    Give Siddie with ONE suggestion to address the problem
               identified in 6.5.1 for each of the other branches.

               Any reasonable internal control measure for each branch  

                        BRANCH                          INTERNAL CONTROL MEASURE
                                             Sally is energetic but need to be audited regularly
                 Menlyn                      (checking sales and deposits).
                                             Possibly change to another branch or division of
                                             duties.
                 Moorton                     Time sheet for normal time / set targets / minimise
                 or                          overtime hours / calculate commission on net sales
                 Vincent                     Provide John with an assistant / set sales targets /
                                             make a set number of hours for overtime.                         4

                                   Q6:
                                  TOTAL            35
                                  MARKS

                                                                                                  TOTAL: 300

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