# Business Studies Grade 12 P1 NSC June 2025 QP (Eng)

> Grade 12 Business Studies Paper 1 question paper from the NSC June Exam 2025 (English), 9 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/business-studies-p1-may-june-2025-eng/103fd17a-6f6d-48de-ac3d-b580e4233fb9
- Updated: 2026-09-27
- Subject: Business Studies
- Grade: Grade 12
- Language: English
- Document type: Question paper
- Year: 2025
- Exam period: NSC June Exam
- Paper: 1
- Curriculum: CAPS
- Pages: 9

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Business Studies · Grade 12 · NSC June Exam · 2025 · English. Question paper, 9 pages. Read online or download the PDF.

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### Page 1

Confidential

             SENIOR CERTIFICATE EXAMINATIONS/
         NATIONAL SENIOR CERTIFICATE EXAMINATIONS

                            BUSINESS STUDIES P1

                                MAY/JUNE 2025

                                                                MARKS: 150

                                                                TIME: 2 hours

                     This question paper consists of 9 pages.

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### Page 2

Business Studies/P1                                  2                         DBE/May/June 2025
                                              SC/NSC Confidential

 INSTRUCTIONS AND INFORMATION

 Read the following instructions carefully before answering the questions.

 1.        This question paper consists of THREE sections and covers TWO main topics.

           SECTION A:       COMPULSORY
           SECTION B:       Consists of THREE questions.
                            Answer any TWO of the three questions in this section.
           SECTION C:       Consists of TWO questions.
                            Answer any ONE of the two questions in this section.

 2.        Read the instructions for each question carefully and take note of what is
           required.
           Note that ONLY the answers to the first TWO questions selected in
           SECTION B and the answers to the FIRST question selected in SECTION C
           will be marked.

 3.        Number the answers carefully according to the numbering system used in this
           question paper. NO marks will be awarded for answers that are numbered
           incorrectly.

 4.        Except where other instructions are given, answers must be written in full
           sentences.

 5.        Use the mark allocation and nature of each question to determine the length
           and depth of an answer.

 6.        Use the table below as a guide for mark and time allocation when answering
           each question.

                         SECTION                           QUESTION     MARKS          TIME
                                                                                     (minutes)
           A: Objective-type questions
                                                                    1    30               20
              COMPULSORY

           B: THREE direct/indirect-type                            2    40
              questions                                             3    40               70
              CHOICE:                                               4    40
              Answer any TWO.

           C: TWO essay-type questions                              5    40
                                                                                          30
              CHOICE:                                               6    40
              Answer any ONE.

                          TOTAL                                          150             120

 7.        Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new
           page, QUESTION 2 – new page.

 8.        You may use a non-programmable calculator.

 9.        Write neatly and legibly.   2025

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Business Studies/P1                          3                             DBE/May/June 2025
                                      SC/NSC Confidential

 SECTION A (COMPULSORY)

 QUESTION 1

 1.1       Various options are provided as possible answers to the following questions.
           Choose the answer and write only the letter (A–D) next to the question numbers
           (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D.

           1.1.1      This Act encourages businesses to invest in the education and
                      training of the South African workforce:

                      A   Employment Equity Act (EEA), 1998 (Act 55 of 1998)
                      B   Skills Development Act (SDA), 1998 (Act 97 of 1998)
                      C   Basic Conditions of Employment Act (BCEA), 1997 (Act 75
                          of 1997)
                      D   Labour Relations Act (LRA), 1995 (Act 66 of 1995)

           1.1.2      Jericho Carpets opened a new branch in another province to
                      distribute their carpets. This type of intensive strategy is known as …

                      A   product development.
                      B   product modification.
                      C   market penetration.
                      D   market development.

           1.1.3      Amandla Distributors has no control over challenges posed by the
                      … environment.

                      A   macro
                      B   micro
                      C   market
                      D   micro and market

           1.1.4      The purpose of an interview is to …

                      A   book and prepare the venue.
                      B   invite possible candidates to apply for the vacancy.
                      C   determine a candidate's suitability for the job.
                      D   prepare responses for possible questions.

           1.1.5      Aziza Manufacturing Ltd uses … to reduce the cost of redundancy
                      in the long run.

                      A   quality performance
                      B   quality management systems
                      C   quality management
                      D   quality circles                                               (5 x 2)     (10)

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Business Studies/P1                          4                           DBE/May/June 2025
                                      SC/NSC Confidential

 1.2       Complete the following statements by using the word(s) provided in the list
           below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in
           the ANSWER BOOK.

                      backward; Employment Equity; opportunity; parental;
                      quality control; family responsibility; quality assurance;
                                strength; forward; Labour Relations

           1.2.1      An employee is entitled to ten consecutive days of … leave after the
                      birth of his or her child.

           1.2.2      Ranzo Furniture applied the … vertical integration strategy when
                      they took over Green Timber, their wood supplier.

           1.2.3      The productivity of Lukas Engineering has improved due to the
                      employment of qualified engineers. This is a/an … in compiling a
                      SWOT analysis.

           1.2.4      The … Act has implications for the human resources function as it
                      ensures that affirmative action measures are correctly implemented.

           1.2.5      Greywater Systems implements … to ensure that the required
                      standards are met at every stage of the production process. (5 x 2)       (10)

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Business Studies/P1                          5                               DBE/May/June 2025
                                      SC/NSC Confidential

 1.3       Choose a description from COLUMN B that matches a term in COLUMN A.
           Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the
           ANSWER BOOK, e.g. 1.3.6 K.

                       COLUMN A                                     COLUMN B
           1.3.1      National Credit Act          A        large businesses conduct
                                                            research on the latest
           1.3.2      PESTLE analysis                       developments to ensure planning
                                                            is updated
           1.3.3      Placement procedure
                                                   B        compulsory benefit that provides
           1.3.4      Unemployment Insurance                financial assistance to workers
                      Fund                                  who lose their jobs due to
                                                            illnesses
           1.3.5      Total client/customer
                      satisfaction                 C        protects both lenders and
                                                            borrowers from negligent lending
                                                            practices

                                                   D        tool used to evaluate challenges
                                                            posed by the market environment

                                                   E        linking the expectations of a
                                                            position and the competencies of
                                                            a new employee

                                                   F        compulsory benefit that provides
                                                            financial assistance to workers
                                                            who have retired

                                                   G        tool used to evaluate the
                                                            challenges posed by the macro
                                                            environment

                                                   H        linking the expectations of a
                                                            position and the remuneration
                                                            paid to a new employee

                                                   I        large businesses conduct market
                                                            research to evaluate the needs of
                                                            buyers

                                                   J        protects businesses from unfair
                                                            labour practices
                                                                                        (5 x 2)    (10)

                                                                        TOTAL SECTION A:           30

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Business Studies/P1                         6                           DBE/May/June 2025
                                     SC/NSC Confidential

 SECTION B

 Answer ANY TWO questions in this section.

 NOTE:     Clearly indicate the QUESTION NUMBER of each question that you choose.
           The answer to EACH question must start on a NEW page, e.g. QUESTION 2
           on a NEW page, QUESTION 3 on a NEW page.

 QUESTION 2: BUSINESS ENVIRONMENTS

 2.1       Name any FOUR pillars of the Broad-Based Black Economic Empowerment
           Act (BBBEE), 2003 (Act 53 of 2003).                                                  (4)

 2.2       Outline the advantages of intensive strategies.                                      (6)

 2.3       Read the scenario below and answer the question that follows.

                                      PETRA FARMING (PF)

           Petra Farming supplies fresh milk to local customers. They added homemade
           cheese to their product range to increase sales to new customers. PF also
           opened a petrol station to attract new customers.

           Identify TWO types of diversification strategies implemented by PF. Motivate
           your answer by quoting from the scenario above.

           Use the table below as a GUIDE to answer QUESTION 2.3.

                TYPES OF DIVERSIFICATION                     MOTIVATIONS
                      STRATEGIES
           1.
           2.                                                                                   (6)

 2.4       Discuss the rights of employers in terms of the Labour Relations Act (LRA),
           1995 (Act 66 of 1995).                                                               (6)

 2.5       Describe any TWO types of defensive strategies.                                      (6)

 2.6       Read the scenario below and answer the questions that follow.

                                  BUHLE ARCHITECTURE (BA)

           Buhle Architecture pays monthly contributions to a common fund to protect
           workers in the event of workplace accidents. BA is also able to access other
           advantages when making these contributions.

           2.6.1      Name the Act applicable to BA in the scenario above.                      (2)

           2.6.2      Explain other advantages of the Act identified in QUESTION 2.6.1
                      for businesses.                                                           (4)

 2.7       Advise businesses on the strategic management process.                               (6)
                                                                                                [40]

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Business Studies/P1                          7                            DBE/May/June 2025
                                      SC/NSC Confidential

 QUESTION 3: BUSINESS OPERATIONS

 3.1       Name the TWO components of job analysis.                                             (2)

 3.2       Elaborate on the meaning of piecemeal as a salary determination method.              (4)

 3.3       Read the scenario below and answer the questions that follow.

                                 SHAHEEM TECHNOLOGIES (ST)

           Shaheem Technologies gave Mark, a newly appointed employee, a tour of the
           premises, a competitive salary and an overview of the business. ST are reaping
           the benefits of induction in their business operations.

           3.3.1      Name TWO aspects that ST included in their induction programme.           (2)

           3.3.2      Explain the benefits of induction for businesses.                         (6)

 3.4       Discuss the selection procedure as a human resources activity.                       (6)

 3.5       Outline the benefits of a good quality management system.                            (4)

 3.6       Read the scenario below and answer the question that follows.

                                   BLOEM ENTERPRISES (BE)

           Bloem Enterprises render transport services across the country. The Chief
           Executive Officer (CEO) effectively communicates the shared vision and
           mission of the business with employees. BE also provide regular press releases
           to all stakeholders.

           Identify TWO business functions that contribute to the success of BE. Motivate
           your answer by quoting from the scenario above.

           Use the table below as a GUIDE to answer QUESTION 3.6.

                   BUSINESS FUNCTIONS                          MOTIVATIONS
           1.
           2.                                                                                   (6)

 3.7       Explain how businesses can apply the act step of the PDCA model to improve
           the quality of products.                                                             (4)

 3.8       Evaluate the impact of adequate financing and capacity as a total quality
           management (TQM) element on large businesses.                                        (6)
                                                                                                [40]

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Business Studies/P1                          8                            DBE/May/June 2025
                                      SC/NSC Confidential

 QUESTION 4: MISCELLANEOUS TOPICS

 BUSINESS ENVIRONMENTS

 4.1       Name any FOUR forces of Porter's Five Forces model.                                   (4)

 4.2       Identify the business sector applicable to EACH statement below.

           4.2.1      Lerato Manufacturers specialise in the production of various sports
                      equipment.                                                                 (2)

           4.2.2      Mountain Traders sell sports equipment to different sports outlets.        (2)

 4.3       Discuss the penalties for non-compliance with the Employment Equity Act
           (EEA), 1998 (Act 55 of 1998).                                                         (6)

 4.4       Advise businesses on the steps in strategy evaluation.                                (6)

 BUSINESS OPERATIONS

 4.5       Outline the legal requirements of an employment contract.                             (4)

 4.6       Explain the impact of fringe benefits on businesses.                                  (6)

 4.7       Read the scenario below and answer the questions that follow.

                                  KIMOL MANUFACTURER (KM)

           Kimol Manufacturer implements total quality management (TQM) to reduce the
           cost of quality. The production manager works closely with suppliers to improve
           the standards of raw materials. KM monitors their maintenance programmes
           on a regular basis to prevent the breakdown of equipment. They also provide
           annual bonuses to employees who meet their sales targets.

           4.7.1      Quote TWO ways in which total quality management (TQM) reduces
                      the cost of quality at KM from the scenario above.                         (2)

           4.7.2      Discuss other ways in which total quality management (TQM) can
                      reduce the cost of quality.                                                (4)

 4.8       Advise businesses on how the quality of performance of the administration
           function can contribute to the success of the business.                               (4)
                                                                                                 [40]

                                                                     TOTAL SECTION B:            80

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Business Studies/P1                        9                            DBE/May/June 2025
                                    SC/NSC Confidential

 SECTION C

 Answer ANY ONE question in this section.

 NOTE:     Clearly indicate the QUESTION NUMBER of the chosen question. The answer
           to the question must start on a NEW page, e.g. QUESTION 5 on a NEW page
           OR QUESTION 6 on a NEW page.

 QUESTION 5: BUSINESS ENVIRONMENTS (LEGISLATION)

 Businesses are required to have a sound knowledge of the Consumer Protection Act
 (CPA), 2008 (Act 68 of 2008). The implementation of this Act directly impacts on
 business operations. Businesses must observe the consumer rights as outlined in the
 CPA and also comply with this Act.

 Write an essay on the Consumer Protection Act in which you include the following
 aspects:

 •   Outline the purpose of the Consumer Protection Act.
 •   Discuss the impact of the Consumer Protection Act on businesses.
 •   Explain any THREE consumer rights in terms of the CPA.
 •   Suggest ways in which businesses can comply with the CPA.                              [40]

 QUESTION 6: BUSINESS OPERATIONS (HUMAN RESOURCES FUNCTION)

 Businesses apply the recruitment procedure when advertising vacant positions and they
 are required to understand the impact of external recruitment. Interviewers need to be
 aware of their role while conducting interviews. Businesses and employees must
 familiarise themselves with the reasons for the termination of employment contracts.

 Write an essay on the human resources function in which you include the following
 aspects:

 •   Outline the recruitment procedure as a human resources activity.
 •   Explain the impact of external recruitment on businesses.
 •   Discuss the role of the interviewer during the interview.
 •   Advise businesses on reasons for the termination of an employment contract.            [40]

                                                                 TOTAL SECTION C:           40
                                                                    GRAND TOTAL:            150

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