# Consumer Studies Grade 11 Eastern Cape November 2016 QP

> Grade 11 Consumer Studies question paper from the Eastern Cape November 2016 (English), 15 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/consumer-studies-gr11-qp-nov2016-eng/fc5213ca-6746-45c3-b046-4aa5f9da3c7e
- Updated: 2026-09-27
- Subject: Consumer Studies
- Grade: Grade 11
- Document type: Question paper
- Year: 2016
- Exam period: Eastern Cape November
- Curriculum: CAPS
- Pages: 15

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## About this document

Consumer Studies · Grade 11 · Eastern Cape November · 2016. Question paper, 15 pages. Read online or download the PDF.

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## Document text

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                          NATIONAL
                     SENIOR CERTIFICATE

                            GRADE 11

                      NOVEMBER 2016

                   CONSUMER STUDIES

MARKS:   200

TIME:    3 hours

                   This question paper consists of 15 pages.

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2                                   CONSUMER STUDIES                  (EC/NOVEMBER 2016)

 INSTRUCTIONS AND INFORMATION

 1.   This question paper consists of SIX questions.

                                                                         TIME
        QUESTION                  CONTENT                    MARKS
                                                                      (MINUTES)
             1         Short questions (all topics)            40         20
             2         The Consumer                            30         30
             3         Food and Nutrition                      40         40
             4         Clothing                                30         30
             5         Housing                                 30         30
             6         Entrepreneurship                        30         30
                                               TOTAL          200         180

 2.   All questions are COMPULSORY.

 3.   Number the answers correctly according to the numbering system used in this
      question paper.

 4.   Start EACH section on a NEW page.

 5.   A calculator may be used.

 6.   Write in black or blue ink only.

 7.   Pay attention to spelling and sentence construction.

 8.   Write neatly and legibly.

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(EC/NOVEMBER 2016)                      CONSUMER STUDIES                                      3

QUESTION 1: SHORT QUESTIONS

1.1   Various options are provided as answers to the following questions. Choose
      the answer and write only the letter (A−D) next to the question number
      (1.1.1–1.1.20) in the ANSWERBOOK, for example 1.21 C.

      1.1.1     The advantage of using a debit card is that …

                A     it is not necessary to carry large amount of cash.
                B     there is a limit on the amount that you can spend.
                C     the cardholder has strict control over the amount that he/she
                      spends.
                D     it helps the consumer to build a good credit record.                  (1)

      1.1.2     An instalment sales transaction allow the buyer to …

                A     pay the full amount in cash.
                B     pay the item off while it stays in the shop.
                C     use the item before it is fully paid.
                D     take ownership of the item before it is fully paid for.               (1)

      1.1.3     Identify ONE benefit of using a household budget:

                A     A person receives interest for having debt
                B     It helps you to control how your money is spent
                C     It allows you to buy whatever you want
                D     A person is eligible for a grant                                      (1)

      1.1.4     The … collects information about people who do not pay their debts.

                A     Consumer Tribunal
                B     Consumer Forum
                C     National Credit Regulator
                D     Credit Bureau                                                         (1)

      1.1.5     Identify the factors which play a role in an individual’s basal metabolic
                rate (BMR).

                A      Age, culture and gender
                B      Age, gender and state of health
                C      Body type, culture and food allergies
                D      Food allergies, state of health and growth                           (1)

      1.1.6     Eating enough green leafy vegetables and wholegrain cereals will
                prevent …

                A      rickets.
                B      scurvy.
                C      anaemia.
                D      pellagra.                                                            (1)

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4                                     CONSUMER STUDIES                        (EC/NOVEMBER 2016)

    1.1.7       Food sources containing dietary fibre perform an important function
                in the body:

                A     Promotes the absorption of vitamin C
                B     Promotes the breakdown of carbohydrates
                C     Lowers the level of cholesterol
                D     Helps to regulate body temperature                                   (1)

    1.1.8       … plays a role in the formation and maintenance of connective
                tissue:

                A     Vitamin K
                B     Vitamin A
                C     Vitamin E
                D     Vitamin C                                                            (1)

    1.1.9       To create a calm, restful atmosphere in a room, use …

                A     warm colours and diagonal lines.
                B     horizontal lines.
                C     smooth, shiny surfaces.
                D     warm colours.                                                        (1)

    1.1.10      When there is a gradual change in size from large to small.

                A     Progression
                B     Alternation
                C     Repetition
                D     Continuous line                                                      (1)

    1.1.11      Identify the secondary colours:

                A     Orange, green, purple
                B     Red, blue, orange
                C     Yellow, purple, green
                D     Blue, red, yellow                                                    (1)

    1.1.12      Different objects that make up the design are arranged in a circle
                around a central point.

                A     Symmetrical balance
                B     Asymmetrical balance
                C     Radiation
                D     Radial balance                                                       (1)

    1.1.13      The type of floor plan where the large areas flow into each other is
                called a/an … plan.

                A     closed
                B     open
                C     single-storey
                D     double-storey                                                        (1)

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(EC/NOVEMBER 2016)                    CONSUMER STUDIES                                       5

       1.1.14    A family with small children should buy furniture which is …

                 A    stylish and crease resistant.
                 B    hardwearing and easy to clean.
                 C    less expensive and funky.
                 D    made from sustainable timber.                                       (1)

       1.1.15    Ergonomically designed furniture should …

                 A    be easy to clean.
                 B    reflect the latest fashion trends.
                 C    ensure that physical comfort is maintained.
                 D    be eco-friendly.                                                    (1)

       1.1.16    A responsible consumer will do the following before making a
                 purchase.

                 A    Check the purchase immediately after purchase for any
                      defects
                 B    Keep the proof of purchase and guarantee safe
                 C    Read the instruction booklet carefully
                 D    Read the contract and guarantee carefully before buying on
                      credit                                                              (1)

       1.1.17    Determining the break-even point will help the entrepreneur to …

                 A    offer clients better quality.
                 B    decide who his target market will be.
                 C    ensure that he sells the correct number of products.
                 D    adapt and improve the product.                                      (1)

       1.1.18    To have a competitive edge, an entrepreneur must …

                 A    produce his products more effectively than his competitors.
                 B    produce more products than his competitors.
                 C    not produce the same products as his competitors.
                 D    not produce good quality products.                                  (1)

       1.1.19    Concept testing is done to …

                 A    market a new idea.
                 B    identify the potential customers.
                 C    evaluate a product idea.
                 D    give useful information to consumers.                               (1)

       1.1.20    A potentially profitable business is one that …

                 A    sells fashionable products which teenagers will buy.
                 B    fulfils an unmet need in the marketplace.
                 C    offers many opportunities to employees.
                 D    will quickly make the owner very rich.                             (1)
                                                                                        [20]

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6                                          CONSUMER STUDIES                       (EC/NOVEMBER 2016)

1.2      Choose a description from COLUMN B that matches the type of account in
         COLUMN A. Write the letter (A−G) next to the question (1.2.1−1.2.5) in the
         ANSWERBOOK, for example 1.2.6 H.

                COLUMN A                                          COLUMN B
              Type of Account                                     Description
         1.2.1 Savings account                A    Very little interest is paid on the account
                                                   balance

         1.2.2       Money-market             B    Bank offers a low interest rate plus an
                     account                       overdraft facility

         1.2.3       Call account             C    The minimum opening deposit ranges
                                                   from R0 to R50

         1.2.4       Fixed deposit            D    Banking done by internet or cellphone
                     account

         1.2.5       Current account          E    Money is invested for a fixed period of
                                                   time with higher interest rates

                                              F    A minimum balance of R1 000 must be
                                                   maintained at all times

                                              G    It is used as an investment, money should
                                                   not be withdrawn
                                                                                      (5 x 1)              (5)

1.3      Choose the function from COLUMN B that matches the nutrients in COLUMN
         A. Write only the letter (A−G) next to the question number (1.3.1−1.3.5) in the
         ANSWERBOOK for example 1.3.6 H.

              COLUMN A                                      COLUMN B
               Nutrients                                    Functions
         1.3.1 Retinol                 A      Part of enzymes and insulin

         1.3.2       Sodium            B      Regulate the fluid balance in the cells

         1.3.3       Riboflavin        C      Essential for blood clotting

         1.3.4       Calcium           D      Important for good vision

         1.3.5       Zinc              E      Releases energy from carbohydrates, protein
                                              and fat

                                       F      Maintains the pH balance in the body

                                       G      Builds strong teeth and bones
                                                                                            (5 x 1)        (5)

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(EC/NOVEMBER 2016)                        CONSUMER STUDIES                                      7

 1.4     Give ONE word/term for each of the following descriptions. Write only the
         word/term next to the question number (1.4.1–1.4.5) in the ANSWERBOOK.

         1.4.1       A drawing of all the rooms in a particular house

         1.4.2       A trained person who draws up building plans and provides building
                     specifications

         1.4.3       The natural route that a person uses when they enter or leave a room

         1.4.4       This refers to the direction the rooms of the house face

         1.4.5       A space in the home that is designated according to its function and
                     the activities taking place in it
                                                                                    (5 x 1)     (5)

 1.5     Choose the correct term from those given in brackets. Write only the
         word(s) term (s) next to the question number (1.5.1−1.5.5) in the
         ANSWERBOOK.

         1.5.1       A (tone/tint) is created by adding grey to pure colours.

         1.5.2       (Embossing/Calendaring) is when a fabric is passed between
                     engraved rolls and a three-dimensional design is created on the
                     surface of the fabric.

         1.5.3       (Value/Intensity) describes the lightness or darkness of a colour

         1.5.4       (Sanforizing/Mercerising) is a process of compressing a fabric to
                     make it shrink-resistant.

         1.5.5       (Rhythm/Harmony) creates the impression of unity through the
                     selection and arrangement of objects and ideas.
                                                                                    (5 x 1)     (5)
                                                                                               [40]

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8                                     CONSUMER STUDIES                        (EC/NOVEMBER 2016)

    QUESTION 2: THE CONSUMER

    2.1   Define the term budget.                                                                  (2)

    2.2   Explain what fixed expenses are.                                                         (2)

    2.3   Study the scenario below and answer the questions that follow.

          Mr Abrahams                     Electrician and earns a high salary
                                          Own business
          Mrs Abrahams                    Teacher and earns a middle income salary
          Grandmother                     Pensioner
                                          Saves half of her pension monthly on a call
                                           account
                                             Activities
           Use their credit card to go on holiday in June and December
           Eat out quite often
           Buy organic food from Woolworths
           Buy regular takeaway meals
           Wear only branded clothes
           Live in an expensive housing complex
          The family is seriously in debt. Their car has been repossessed and they
          may lose their house.

          2.3.1   Describe FIVE ways in which a budget can help the family with their
                  finances.                                                                        (5)

          2.3.2   Identify this family’s sources of income.                                        (2)

          2.3.3   Discuss the FIVE factors that influence this family’s expenditure
                  pattern.                                                                     (10)

          2.3.4   Explain the disadvantages of this family using their credit card for
                  clothes, organic food and holidays.                                              (3)

    2.4   Analyse the advantages of the grandmother saving her pension in a call
          account.                                                                                 (2)

    2.5   Mr Abrahams’ friend asked him to join a pyramid scheme.

          2.5.1      Explain what a pyramid scheme is.                                             (2)

          2.5.2      Give TWO reasons why Mr Abrahams should not join the pyramid
                     scheme.                                                                    (2)
                                                                                               [30]

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(EC/NOVEMBER 2016)                   CONSUMER STUDIES                                      9

 QUESTION 3: FOOD AND NUTRITION

 3.1    List FOUR functions of protein.                                                  (4)

 3.2    Give THREE reasons why a diet containing too much starch is not advisable.       (3)

 3.3    Explain why a person, who would like to lose weight, should not cut out all
        sources of starch from their diet.                                               (2)

 3.4    Compare the nutritional needs of a toddler to the nutritional needs of a young
        adult by completing the table below. Tabulate your answer as follows:

            Specific nutritional needs            Toddler            Young adult
        3.4.1 Protein                                       (1)                    (1)
        3.4.2 Iron                                          (1)                    (1)
        3.4.3        Calcium                                (1)                    (1)   (6)

 3.5    Study the following extract from the Condensed Food Composition Tables for
        South Africa and answer the questions that follow.

                           Cereal product per 100 g edible food
                                                 Macronutrients
                                  Mols-g     En-kJ     Tot N-g           Prot-g
             Food Name
                                  An Pr       Fat-g    SFA-g             MFA-g
                                             CHO-g     TFib-g            AdSu-g
        Bread rolls                39,0      1 029       144               9,0
        Brown (fortified)           0,0        1,4       0,25             0,49
                                              43,0        5,5              Tr
        Bread rolls                34,0      1 127         –              11,6
        Brown (high in              0,0        2,7         –                –
        protein)                              41,1        7,7             0.01
        Bread rolls                39,0      1 036       141               8,8
        White (fortified)           0,0        1,4       0,24             0,47
                                     0        45,9        3,2              Tr
        Bread rolls                33,2      1 146         –              11,7
        White (high in protein)     0,0        2,4         –                –
                                     -        47,8        2,7              0,0
        Bread rolls                36,8      1 082         –                –
        Whole-wheat                 0,0        2,1       0,42             0,42
                                     0        44,2        6,6              6,6

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10                                     CONSUMER STUDIES                        (EC/NOVEMBER 2016)

        3.5.1        Explain what fortified means.                                           (2)

        3.5.2        Identify the type of bread rolls that supply the most energy and
                     give reasons for your answer.                                           (4)

        3.5.3        Recommend the bread rolls which would be the most suitable for
                     a growing child and give a reason for your answer.                      (2)

        3.5.4        Give reasons why government decided to fortify bread flour.             (3)

 3.6    Describe how cross-contamination takes place in the kitchen.                         (4)

 3.7    Explain why people working with food should wear protective clothing.                (2)

 3.8    Study the recipe below and answer the questions that follow.

                                            Mince Pie

                                        2 medium potatoes
                                             25 mℓ oil
                                              ½ onion
                                            250 g mince
                                          pinch of pepper
                                               ½ egg
                                          25 mℓ margarine
                                             1 mℓ salt
                                       pinch of black pepper

        Evaluate the suitability of the above recipe for an elderly person.                  (8)
                                                                                            [40]

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(EC/NOVEMBER 2016)                       CONSUMER STUDIES                                11

  QUESTION 4: CLOTHING

  4.1    Study the picture of the dress illustrated below and answer the questions
         that follow.

         4.1.1   Identify the focal point of this outfit.                               (1)

         4.1.2   Give TWO reasons why (how) harmony of design has been
                 achieved.                                                              (2)

         4.1.3   Identify the type of balance that has been achieved.                   (1)

  4.2    Identify the colour schemes illustrated below:

                                                                                        (4)

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12                                      CONSUMER STUDIES                         (EC/NOVEMBER 2016)

  4.3    Study the picture below and answer the questions that follow.

         The t-shirt is made from a red, black and grey striped (broad stripes). T-
         shirt material and the pants from red stretch denim material.

         4.3.1       Identify the lines illustrated in the picture above.                    (1)

         4.3.2       Describe the effect of these lines on the wearer’s body.                (2)

         4.3.3       Identify the fabric construction techniques for:

                     (a)    T-shirt material                                                 (1)

                     (b)    Denim material                                                   (1)

         4.3.4       Compare the fabric properties of the fabrics used for the outfit
                     above by completing the table in your ANSWERBOOK

                           Fabric properties                 T-shirt          Denim
                                                             material         material
                     (a)    Durability                                  (1)          (1)
                     (b)    Comfort                                     (1)          (1)
                     (c)    Dimensional stability                       (1)          (1)     (6)

         4.3.5       The label in the denim pants specifies that the fabric was
                     sanforised. Explain what this means.                                    (3)

  4.4    Explain why anti-bacterial finishes are applied to socks and active wear.           (2)

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(EC/NOVEMBER 2016)                         CONSUMER STUDIES                              13

  4.5    Describe TWO characteristics of each of the following body shapes.

         Tabulate your answer as follows:

                     BODY SHAPES                       CHARACTERISTICS
         4.5.1       Triangle or A-shape                                              (2)

         4.5.2       Rectangle or H-shape                                             (2)

         4.5.3       Apple or Oval shape                                              (2)
                                                                                     [30]

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14                                       CONSUMER STUDIES                     (EC/NOVEMBER 2016)

  QUESTION 5: HOUSING AND INTERIOR

  5.1    List the THREE types of artificial lighting used in a home.                         (3)

  5.2    Discuss THREE factors a family with small children should keep in mind
         when buying furniture for their living room.                                        (3)

  5.3    Explain what a person should keep in mind when evaluating existing
         house plans with regard to:

         5.3.1       Economic aspects                                                        (2)

         5.3.2       Available storage                                                       (2)

  5.4    Abigail needs help furnishing her bedroom. She wants to create a calm,
         relaxed feeling. The room is small, with a low ceiling and south-facing.
         Explain to Abigail how and where she can apply the design elements to
         improve the room. Write your answer in paragraph form.                              (6)

  5.5    Name THREE responsibilities a consumer has before buying furniture.                 (3)

  5.6    Study the floor plan below and answer the questions that follow.

         5.6.1       Identify the THREE basic zones of the home in the above floor
                     plan.                                                                   (3)

         5.6.2       Identify and name FIVE symbols used on the floor plan.                  (5)

         5.6.3       Is this an open plan or a closed plan? Give a reason for your
                     answer.                                                                (3)
                                                                                           [30]

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(EC/NOVEMBER 2016)                     CONSUMER STUDIES                                   15

  QUESTION 6: ENTREPRENEURSHIP

  6.1    List THREE factors that affect a profitable business.                             (3)

  6.2    Explain what product specification is.                                            (3)

  6.3    Read the case study below and answer the questions that follow.

         Caron and Wendy are Grade 11 learners. They started a business 6 months
         ago making and selling cake forks with beaded handles. They sell the cake
         forks at a competitive price at the local flea market. They advertise the cake
         forks on Facebook. They transport the forks to the point of sale.

         Cost of cake forks           : R3,50
         Beads per fork               : R2,00
         Packaging per cake fork      : R1,20

         They sell their cake forks with a mark-up of 60%.

         6.3.1   At which stage is their business in the product life cycle?               (1)

         6.3.2   Identify the overheads from the case study.                               (3)

         6.3.3   Discuss the FIVE (5 P’s) components of the marketing mix from the
                 case study.                                                              (10)

         6.3.4   Explain how this business has a competitive edge/advantage over
                 other cake fork sellers.                                                  (2)

  6.4    Calculate:

         6.4.1   The production cost of one cake fork.                                     (1)

         6.4.2   The selling price of one cake fork.                                       (3)

         6.4.3   The selling price of 100 cake forks.                                      (2)

         6.4.4   The profit of 100 cake forks. Show all calculations.                      (2)
                                                                                          [30]

                                                                               TOTAL:     200

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