# Information Technology Grade 12 P1 Eastern Cape Mock 2016 QP

> Grade 12 Information Technology Paper 1 question paper from the Eastern Cape Mock Exam 2016 (English), 16 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/enghl-p1-gr12-qp-eng-sept2016/ce497576-0d6e-4d1c-9cc2-f1dc319ed015
- Updated: 2026-09-27
- Subject: Information Technology
- Grade: Grade 12
- Document type: Question paper
- Year: 2016
- Exam period: Eastern Cape Mock Exam
- Paper: 1
- Curriculum: CAPS
- Pages: 16

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## About this document

Information Technology · Grade 12 · Eastern Cape Mock Exam · 2016. Question paper, 16 pages. Read online or download the PDF.

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                           NATIONAL
                      SENIOR CERTIFICATE

                            GRADE 12

                       SEPTEMBER 2016

          ENGLISH HOME LANGUAGE P1

MARKS:   70

TIME:    2 hours

                               *ENGHL1*

                   This question paper consists of 11 pages.

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2                             ENGLISH HOME LANGUAGE P1                        (EC/SEPTEMBER 2016)

 INSTRUCTIONS AND INFORMATION

 1.     This question paper consists of THREE sections:

        SECTION A: Comprehension                                       (30)
        SECTION B: Summary                                             (10)
        SECTION C: Language Structures and Conventions                 (30)

 2.     Read ALL the instructions carefully.

 3.     Answer ALL the questions.

 4.     Start EACH section on a NEW page.

 5.     Rule off after each section.

 6.     Number the answers correctly according to the numbering system used in
        this question paper.

 7.     Leave a line after each answer.

 8.     Pay special attention to spelling and sentence construction.

 9.     Suggested time allocation:

        SECTION A: 50 minutes
        SECTION B: 30 minutes
        SECTION C: 40 minutes

 10.    Write neatly and legibly.

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 (EC/SEPTEMBER 2016)             ENGLISH HOME LANGUAGE P1                                       3

 SECTION A: COMPREHENSION

 QUESTION 1: READING FOR MEANING AND UNDERSTANDING

 Read TEXTS A AND B below and answer the questions set.

 TEXT A

                       IS A CASHLESS SOCIETY ON THE CARDS?

       Steve Perry, executive vice president of Visa Europe, says cash is
       expensive – a cost on society – and should be replaced by a cashless
       society.

 1     Steve Perry, executive vice president of Visa Europe, has a different take on
       the folding stuff packed in our wallets that most of us take for granted. “Cash
       is expensive,” he says. “We need to be using it less.” Expensive? Vintage
       wines, maybe. Designer clothes, yes. Modern art, almost certainly. But
       cash?                                                                              5

 2     “Why do you think supermarkets introduced cashback?” Perry asks
       rhetorically. He has me stumped there. I tell him I always thought of it as a
       service for overdrawn students to drive a few more sales through the tills.
       “No,” he responds politely. “It’s because they want cash out of the system
       so there is less to manage. Processing a transaction on a card can be             10
       cheaper than handling cash.”

 3     Perry is a leading cheerleader for the cashless society. It’s hardly a
       surprising role, but it’s an argument he is finding increasingly easy to make.
       Last month, for example, the Payments Council announced to anguished
       outrage that in 2018 the cheque would be dead. “There are many more               15
       efficient ways of making payments than by paper in the 21st century, and the
       time is ripe for the economy as a whole to reap the benefits of its
       replacement,” Paul Smee, chief executive of the Payment Council, said.

 4     Perry extends the same argument to cash. Notes and coins are never going
       to be fully replaced, he accepts. Currency has, after all, been around in         20
       some form or another since 3 000 BC. But now that we’re in the electronic
       age, payments could do with a little catching up, he reckons. Visa has
       recently published an extensive report on the cost of cash to society. Citing
       numerous independent papers by consultants and national governments, the
       payments company constructs a compelling case.                                    25

 5     “The European Commission has calculated that the total cost to society of
       all payment methods including cash, cheques and payment cars equates to
       2‒3% of GDP,” the report states. “To put this figure into context, it should be
       remembered that the entire EU agricultural sector equates to 2,1% of GDP,
       which means we spend more on payment than we produce on food.” The                30
       EC estimates that cash accounts for more than two-thirds of the total cost.
       Because cards are less risky and encourage spending, they are more
       efficient and better value, Visa argues. Furthermore, card transaction fees
       are expected to fall, with some countries in Europe such as Denmark already
       offering free debit card services to retailers.                                   35

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4                             ENGLISH HOME LANGUAGE P1                       (EC/SEPTEMBER 2016)

6     A few years ago, changing consumer behaviour to such a degree would have
      been unthinkable. Perry says the internet and “chip and pin” have changed
      all that. Online retailers have helped the public grow familiar with card
      purchases, while chip and pin has reduced the incidence of fraud. In the EU,
      according to the European Central Bank, €1,68 trillion was spent on                     40
      cards in 2008 and use has been growing for the past five years. Debit card
      spending this year in the UK is expected to overtake cash spending by value
      for the first time.

7     For Visa, the challenge now is the 80% of all transactions that are still made
      in cash. Visa has been pioneering contactless payments that allow swift                 45
      purchases by waving the card over a reader and dispensing with a pin –
      making buying with a card even more effortless than with cash. Visa’s new
      vision is to insert chips into mobile phones and do away with cards
      altogether.Anthony Jenkins, chief executive of Barclays’ global retail bank,
      already has a “onepulse” enabled phone and more prototypes are being                    50
      trialled at Visa’s innovations suite.

8     Jenkins believes contactless mobile phones are the future and will open the
      door to fully mobile banking. Soon enough, people will be receiving, making
      and managing their payments on mobile phones, he reckons. In Africa, six
      million people are already paying for goods on their mobiles, proving that              55
      electronic payment systems can be more reliable and secure than cash. Of
      course, cash will never be fully replaced. It’s the currency of the black economy
      for a start, which is one reason why the authorities would like it used less and
      less.

                                               [Source: Adapted from www.telelgraph.co.uk]

                                           AND

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 (EC/SEPTEMBER 2016)          ENGLISH HOME LANGUAGE P1                                                     5

 TEXT B

 Graph showing 33 countries’ stages of evolution towards going cashless in four
 categories:

                                            Nearly cashless:
                                            Scores above 80 indicate countries
                                            nearing a point of effective cashlessness

                                            Tipping point:
                                            These countries have converted most
                                            kinds of large cash-based payments

                                             Transitioning:
                                             These are countries where cash accounts
                                             for 40 – 60% of the value of consumer
                                             payments

                                            Inception:
                                            These countries are just now beginning
                                            their shift away from cash

                                    [Source: Adapted from Mastercard: Cashless Journey]

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6                               ENGLISH HOME LANGUAGE P1                    (EC/SEPTEMBER 2016)

 QUESTIONS: TEXT A

 1.1    Refer to the heading and discuss the clever play on words.                           (2)

 1.2    Comment on the writer’s use of short phrases at the end of paragraph 1.              (2)

 1.3    Give the reason why there is a cashback transaction available in
        supermarkets.                                                                        (2)

 1.4    Explain why the writer was ‘stumped’ by Steve Perry’s reply.                         (2)

 1.5    Refer to “the death of the cheque.”

        1.5.1     What is the implication behind the fact that the cheque would be
                  “dead”?                                                                    (1)

        1.5.2     In your own words, explain how the announcement that the cheque
                  would be dead, was received by the public.                                 (2)

 1.6    Discuss whether the report released by Visa is credible or not with
        reference to paragraph 4.                                                            (2)

 1.7    Give TWO reasons why retailers would prefer their customers to use cards.            (2)

 1.8    Quote ONE word to show that Visa are the leaders in the field of cashless
        payments.                                                                            (1)

 1.9    Explain in your own words what contactless payments involve.                         (2)

 1.10   Do you agree with Jenkins’s view that mobile phones should be the
        preferred way of doing business in the future? Give reasons for your
        answer.                                                                              (3)

 1.11   The tone expressed in paragraph 8 is …

        A       conciliatory.
        B       confident.
        C       critical.
        D       conservative.                                                                (1)

 1.12   Explain why authorities would like to see the end of cash transactions.              (2)

 QUESTIONS: TEXT B

 1.13   With reference to the graph, critically discuss South Africa’s position on the
        road to a cashless society.                                                          (3)

 QUESTION: TEXT A AND B

 1.14   Does the information found in the graph in TEXT B support the message of
        the article in TEXT A? Give reasons for your answer.                                 (3)

                                                                 TOTAL SECTION A:            30

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 (EC/SEPTEMBER 2016)               ENGLISH HOME LANGUAGE P1                                      7

  SECTION B: SUMMARY

  QUESTION 2: SUMMARISING IN YOUR OWN WORDS.

  TEXT C addresses tips for improving your memory. SUMMARISE these tips
  in your OWN WORDS.

  NOTE: 1.           Your summary should include SEVEN points and NOT exceed 90
                     words.
            2.       You must write a fluent paragraph.
            3.       You are NOT required to include a title for the summary.
            4.       Indicate your word count at the end of your summary.                   (10)

  TEXT C

                         TIPS FOR IMPROVING YOUR MEMORY

  1   Regardless of age, we are being inundated daily with thousands of facts and
      opinions from many sources. Sometimes it's hard to recall every single little
      detail, so here are some sure-fire ways to turn up the memory muscle.

  2   You will rarely lose your keys or sunglasses if you put them in the same place
      every time. The same applies to important information. If you create specific              5
      mail and desktop folders for critical documents, you will know where to go first.
      Getting a routine going will help you to remember things better every time.

  3   Lots of foods improve your memory because they are filled with special
      antioxidants and vitamins. Try adding more green tea, blue berries, salmon,
      cabbage, broccoli, cauliflower, dark chocolate and turmeric to your daily intake.      10

  4   Your brain needs downtime to stay sharp. If you don't get enough sleep, you'll
      tax your memory and start forgetting things. Stay rested so you can keep your
      mind alert.

  5   Everyone likes zoning out on mindless videos and light fiction, but actually
      challenging your brain makes you sharper and more effective at remembering.            15
      Mental challenges like studying complex concepts make simple tasks like
      remembering names at a party seem like a piece of cake.

  6   When you are being introduced to new information, be aware of the
      surroundings and possible details you can associate with the specific
      information.                                                                           20

  7   The keyboard on your smartphone or tablet can help you take note and keep
      records, but the pen is mightier than the board when it comes to encoding the
      brain. The actual act of physical writing something down helps to register text
      in your mind where your mind can recover it later.

  8   Making up poems, songs and mnemonics to lock important facts in your                   25
      memory can be very powerful tools. I still use the 30 days has September
      poem from childhood to figure out the number of days in each month.
                                           [Source: Adapted from www.inc.com/kevin-daum/]

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8                            ENGLISH HOME LANGUAGE P1                      (EC/SEPTEMBER 2016)

 SECTION C: LANGUAGE STRUCTURES AND CONVENTIONS

 QUESTION 3: ANALYSING ADVERTISING

 Study the advertisement (TEXT D) below and answer the set questions.

                                                            [Source: digitalsynopsis.com]

 The text in small font reads as follows:
 One child is holding something that's been banned in AMERICA to protect them.
 Guess which one.
 We won’t sell kinder chocolate-eggs in the interest of child safety. Why not assault
 weapons?
                                                      MOMSDEMANDACTION.ORG

 QUESTIONS: TEXT D

 3.1 What is the logical conclusion one would come to after reading the question:
     “Guess which one”?                                                                      (1)

 3.2 What irony is evident in the advertisement?                                             (2)

 3.3 Give the reason that kinder chocolate-eggs are not sold in America.                     (2)

 3.4 Discuss how the expression on the children’s faces and their body language
     enhance the overall message of the advert.                                              (3)

 3.5 Identify and suggest why the particular setting has been chosen for the
     advert.                                                                                 (2)
                                                                                            [10]

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 (EC/SEPTEMBER 2016)              ENGLISH HOME LANGUAGE P1                                       9

 QUESTION 4: UNDERSTANDING OTHER ASPECTS OF THE MEDIA

 Study TEXT E and answer the questions set.

 TEXT E: CARTOON

 THE BOTTOM LINE by Stephen Francis & Rico

                                                                       [Source: Facebook]

 4.1    What tone of voice is indicated by the bold printed word wrong?                          (1)

 4.2    Explain why Rosie's expression is deadpan in frames 2–4.                                 (2)

 4.3    Discuss what the man's body language suggests by referring to the visual in
        frame 4.                                                                                 (2)

 4.4    Humour in the cartoon is created by …

        A      anti-climax.
        B      satire.
        C      pun.
        D      irony.                                                                            (1)

 4.5    Rosie's title for her article indicates a few stereotypical views held about
        corporate environments. Name them using your OWN WORDS.                               (4)
                                                                                            [10]

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10                             ENGLISH HOME LANGUAGE P1                      (EC/SEPTEMBER 2016)

 QUESTION 5: USING LANGUAGE CORRECTLY

 Read TEXT F, which contains some deliberate errors, and answer the questions
 set.

 TEXT F

                                YOU TALK TOO MUCH

 1     WE HAD A COUPLE over for dinner the other night – friends of friends –
       and at first, the woman seemed charming. Then she seemed to be sort of
       monopolising the conversation. Then we realised she NEVER SHUT UP!
       And then we noticed her husbands head cocked at a weird angle. He’d fallen
       asleep at the dinner table. Lucky guy.                                                  5

 2     What's shocking is not that some people talk too much. What’s shocking is
       that they don’t seem to pick up on even the most obvious cues ‒ a passed-out
       spouse, for instance.

 3     It turns out there are two basic types of over-talkers. The first actually work
       at being entertaining because they feed off our appreciation. Whether they             10
       succeed is up to the listener. The second group are made up of those who
       fear that if you stop listening, they stop living. It's a problem psychologists
       prescribe to everything from loneliness to insecurity to arrogance.

 4     University of Texas of professor of psychology Art Markman, author of the
       book Smart Change, says nonstop talkers “need social interaction to                    15
       survive, so they’re just looking to plug into somebody and don’t care who
       it is. They smell social interaction and go into a feeding frenzy.”

 5     One neighbour of ours is such an extreme yakaholic, everyone in the area
       dives inside when they see her coming, lest she catches their eye and
       starts saying, “Our grandson was just given a promotion, and you know                  20
       how you can get a promotion at his job? The only way you can get a
       promotion is ...”

 6     This is not chitchat, this is an act of aggression. Talkers mug listeners –
       they steal their time.
                                                    [Source: Reader's Digest, October 2015]

 5.1 What is the function of the dashes in paragraph 1?                                       (1)

 5.2 Rewrite sentence 2, removing the colloquial redundancy.                                  (1)

 5.3 What tone is conveyed by “NEVER SHUT UP!” (Line 3)                                       (1)

 5.4 Correct the following:

       5.4.1    Punctuation error in paragraph 1.                                             (1)

       5.4.2    Concord error in paragraph 3.                                                 (1)

       5.4.3    Malapropism in paragraph 3.                                                   (1)

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 (EC/SEPTEMBER 2016)              ENGLISH HOME LANGUAGE P1                                11

 5.5    “They smell social interaction and go into a feeding frenzy.”

        5.5.1     Rewrite the sentence in reported speech, starting with:
                  Art Markman said …                                                           (1)

 5.6    Quote an example of neologism from paragraph 5.                                        (1)

 5.7    Name the error of style found in paragraph 6.                                          (1)

 5.8    The register in which the article is written, is …

        A       colloquial.
        B       jargon.
        C       slang.
        D       formal.                                                                    (1)
                                                                                          [10]

                                                                  TOTAL SECTION C:             30
                                                                     GRAND TOTAL:              70

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