# Business Studies Grade 12 Paper 2 Free State Mock 2022 Memo > Grade 12 Business Studies Paper 2 memorandum from the Free State Mock Exam 2022, 42 pages. Read online or download the free PDF. - Page: https://www.hlayiso.com/library/fs-business-studies-grade-12-sept-2022-p2-and-memo/da3af252-57b0-4c26-ab8b-8fca4c2b016b - Updated: 2026-09-27 - Subject: Business Studies - Grade: Grade 12 - Document type: Memorandum - Year: 2022 - Exam period: Free State Mock Exam - Paper: 2 - Curriculum: CAPS - Pages: 42 Breadcrumbs: [Home](https://www.hlayiso.com/) › [Library](https://www.hlayiso.com/library) › [Grade 12](https://www.hlayiso.com/library/grade-12) › [Business Studies](https://www.hlayiso.com/library/grade-12/business-studies) › [Business Studies Grade 12 Paper 2 Free State Mock 2022 Memo](https://www.hlayiso.com/library/fs-business-studies-grade-12-sept-2022-p2-and-memo/da3af252-57b0-4c26-ab8b-8fca4c2b016b) ## About this document Business Studies · Grade 12 · Free State Mock Exam · 2022. Memorandum, 42 pages. Read online or download the PDF. Read it free online on the page above; download the PDF from there. ## Document text Text extracted from the PDF. Layout, diagrams and tables may not survive extraction. ### Page 1 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. com PREPARATORY EXAMINATION GRADE 12 BUSINESS STUDIES P2 SEPTEMBER 2022 MARKS: 150 TIME: 2 HOURS This question paper consists of 11 pages. Copyright reserved Please turn over ### Page 2 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 2 com FS/September 2022 Grade 12 Prep. Exam. INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions. 1. This question paper consists of THREE sections and covers TWO main topics. SECTION A: Compulsory SECTION B: Consists of THREE questions. Answer any TWO of the three questions in this section. SECTION C: Consists of TWO questions. Answer any ONE of the two questions in this section. 2. s. Read the instructions for each question carefully and take note of what is required. co m Note that ONLY the first TWO questions in SECTION B and the FIRST question in SECTION C will be marked. si c 3. st Number the answers correctly according to the numbering system used in this an question paper. NO marks will be awarded for answers that are numbered incorrectly. mor 4. Except where other instructions are given, answers must be written in full sentences. ep 5. hy Use the mark allocation and the nature of each question to determine the length and depth of an answer. 6. om Use the table below as a guide for marks and time allocation when answering each question. fr oaSECTION QUESTION MARKS TIME A: de Objective-type questions (minutes) COMPULSORY d 1 30 20 do B: THREE direct/indirect- 2 40 wntype questions 3 40 70 l CHOICE: Answer any TWO. 4 40 C: TWO essay-type questions 5 40 30 CHOICE: 6 40 Answer any ONE. TOTAL 150 120 7. Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page, QUESTION 2 – new page. 8. You may use a non-programmable calculator. 9. Write neatly and legibly. Copyright reserved Please turn over ### Page 3 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 3 com FS/September 2022 Grade 12 Prep. Exam. SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 B. 1.1.1 The government holds the majority of shares in this form of ownership: A Zontu SOC Ltd B Khubeka CC C D Zanta Ltd Mckenzie (Pty)Ltd s.co m 1.1.2 Kenny insured his house for R900 000, despite its market value of si R1 million. The cost of the fire damage is R12 000. Kenny will receive … c as compensation. st A R13 333 an B C R1 080 R10 800 mor D R1 333 ep hy 1.1.3 Team members come to an agreement and reach a consensus. This is known as the … stage of team development. A storming om B norming C forming fr D performing oa de 1.1.4 Nadine Limited applied … as a King Code principle when they d implemented programmes aimed at protecting the communities in which they operate. do wn A transparency l B accountability C authority D responsibility 1.1.5 The process of analysing a situation to identify strategies that can be used to change the situation: A Action plan B Problem-solving C Decision making D Creative thinking (5 x 2) (10) Copyright reserved Please turn over ### Page 4 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 4 com FS/September 2022 Grade 12 Prep. Exam. 1.2 Complete the following statements by using the word(s) provided in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK. leadership; shares; changes in fashion; grievance; debentures; planet; conflict; money in transit; management; profit 1.2.1 Sam has power because of the position of authority into which he is appointed. This is known as … 1.2.2 Vukani Mining issued … to raise borrowed capital from the public. 1.2.3 Solutions Insurers will not insure … as the risk is too high. 1.2.4 Naidoo, one of GDT's employees, lodged a … with management due to unfair treatment in the workplace. 1.2.5 Businesses support energy-efficient production methods in order to save the … as a triple bottom line element. (5 x 2) (10) Copyright reserved Please turn over ### Page 5 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 5 com FS/September 2022 Grade 12 Prep. Exam. 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 H. COLUMN A COLUMN B 1.3.1 Assurance A ensure that protective clothing is provided to all workers 1.3.2 Bonus shares B document used by companies to 1.3.3 Memorandum of invite the public to buy shares Incorporation C enables businesses to request a 1.3.4 Health and Safety panel of experts to solve their Representative complex business problem 1.3.5 Force Field Analysis D based on the principle of certainty E issued by a company as compensation for start-up services provided F enables businesses to weigh positives and negatives in deciding on viability of a project G based on the principle of indemnity H issued by a company to compensate for unpaid dividends I document that sets out the rights and duties of shareholders J provide protective clothing to all workers (5 x 2) (10) TOTAL SECTION A: 30 Copyright reserved Please turn over ### Page 6 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 6 com FS/September 2022 Grade 12 Prep. Exam. SECTION B Answer ANY TWO questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW page, QUESTION 3 on a NEW page. QUESTION 2: BUSINESS VENTURES 2.1 Give any FOUR examples of non-verbal presentations. (4) 2.2 Outline the rights of preference shareholders. (4) 2.3 Read the scenario below and answer the questions that follow. MARCO'S CLOTHING (MC) Marco's Clothing applies different leadership styles in managing the business. Employees at MC are allowed to participate in decision- making processes. They also offer rewards to motivate their employees to work hard. The management of MC is aware of the role of personal attitude in successful leadership. 2.3.1 Identify TWO leadership styles applied by MC in the scenario. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 2.3.1. LEADERSHIP STYLES MOTIVATIONS 1. 2. (6) 2.3.2 Discuss the role of personal attitude in successful leadership. (4) 2.4 Discuss the following principles of insurance: 2.4.1 Indemnification (4) 2.4.2 Utmost good faith (4) Copyright reserved Please turn over ### Page 7 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 7 com FS/September 2022 Grade 12 Prep. Exam. 2.5 Read the scenario below and answer the questions that follow. DINKY DOUGHNUTS (DD) Dinky Doughnuts wants to invest R15 000 of their surplus funds in a fixed deposit at Sky Bank. The bank offers 8% compounded interest per annum. Calculate the interest amount Dinky Doughnuts will receive after TWO years. (4) 2.6 Discuss the characteristics of a partnership. (4) 2.7 Advise presenters on areas of improvement in the next presentation. (6) [40] Copyright reserved Please turn over ### Page 8 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 8 com FS/September 2022 Grade 12 Prep. Exam. QUESTION 3: BUSINESS ROLES 3.1 Name THREE CSI focus areas. (3) 3.2 Identify the human rights that Yunomi Cars complied with in EACH statement below: 3.2.1 All information on employees' HIV/Aids status is kept confidential. (2) 3.2.2 The employees are given a platform to raise their grievances without any victimisation. (2) 3.3 Explain the causes of conflict in the workplace. (6) 3.4 Differentiate between ethical and professional behaviour. (8) 3.5 Read the scenario below and answer the questions that follow. THOMPSON TRADERS (TT) Thompson Traders has been experiencing a decline in sales and profitability. The management of TT requested their employees to silently come up with many ideas and then share them with other colleagues. 3.5.1 Name the problem-solving technique applied by Thompson Traders. Motivate your answer by quoting from the scenario above. (3) 3.5.2 Discuss the impact of the problem-solving technique identified in QUESTION 3.5.1. (4) 3.6 Explain the importance of team dynamic theories in improving team performance. (6) 3.7 Suggest strategies businesses may use to protect the environment and human health. (6) [40] Copyright reserved Please turn over ### Page 9 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 9 com FS/September 2022 Grade 12 Prep. Exam. QUESTION 4: MISCELLANEOUS TOPICS BUSINESS VENTURES 4.1 State any TWO factors that should be considered when making investment decisions. (2) 4.2 Identify the type of compulsory insurance applicable to Redco Painters in EACH statement below: 4.2.1 Employees of Redco Painters are covered for illnesses and accidents that may occur in the workplace. (2) 4.2.2 Redco Painters and their employees contribute 1% of their wages towards the fund. (2) 4.3 Explain the meaning of limited liability and unlimited liability. (4) 4.4 Discuss the transformational leadership theory. (4) 4.5 Explain the advantages of insurance for the business. (6) BUSINESS ROLES 4.6 Name any TWO diversity issues in the workplace. (2) 4.7 Read the scenario below and answer the questions that follow. UNO TRADERS (UT) Uno Traders specialises in selling different quality products to various customers. Alma, one of UT's managers, used the business car to go on a vacation. She also made travelling arrangements during business hours. 4.7.1 Identify TWO types of unprofessional business practices that pose challenges to UT. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 4.7.1. UNPROFESSIONAL MOTIVATIONS BUSINESS PRACTICES 1. 2. (6) 4.7.2 Suggest ways in which the business can deal with any ONE of the types of unprofessional business practices IDENTIFIED in QUESTION 4.7.1 (4) 4.8 Explain the characteristics of successful team performance. (4) 4.9 Recommend ways in which businesses can create an environment that promotes creative thinking in the workplace. (4) [40] TOTAL SECTION B: 80 Copyright reserved Please turn over ### Page 10 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 10 com FS/September 2022 Grade 12 Prep. Exam. SECTION C Answer ONE question in this section. NOTE: Clearly indicate the QUESTION NUMBER of the question chosen. The answer to the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR QUESTION 6 on a NEW page. QUESTION 5: BUSINESS VENTURES (PRESENTATION AND DATA RESPONSE/FORMS OF OWNERSHIP) Entrepreneurs are expected to prepare a presentation on the criteria that could contribute to the successes and/or failures of the public company. They are also required to respond to questions after a presentation in a professional manner. Many presenters prefer to use a PowerPoint slide show when doing a presentation. Write an essay on presentations, data response and forms of ownership in which you include the following aspects:  Outline factors that must be considered when preparing for a presentation.  Describe how the following criteria could contribute to the success and/or failure of a public company: o Taxation o Management o Capital  Explain ways in which the presenter can handle feedback after a presentation in a non-aggressive and professional manner.  Advise presenters on the impact of a PowerPoint presentation. [40] Copyright reserved Please turn over ### Page 11 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 11 com FS/September 2022 Grade 12 Prep. Exam. QUESTION 6: BUSINESS ROLES (CORPORATE SOCIAL RESPONSIBILITY) Businesses are expected to address issues through corporate social responsibility (CSR) and corporate social investment (CSI) initiatives. Some businesses argue that it is not their responsibility to invest in CSI projects. Others enjoy the benefit of investing in communities and taking care of the well- being of their employees. They are also expected to deal with HIV/AIDS and unemployment as socio-economic issues. Write an essay on corporate social responsibility (CSR) in which you address the following aspects:  Outline the purpose of corporate social investment (CSI).  Discuss the impact of corporate social responsibility (CSR) on businesses.  Explain ways in which businesses can contribute time and effort to improving the well-being of employees.  Recommend ways in which businesses can deal with the following socio- economic issue: o HIV/AIDS o Unemployment [40] TOTAL SECTION C: 40 GRAND TOTAL: 150 Copyright reserved Please turn over ### Page 12 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. com PREPARATORY EXAMINATION GRADE 12 BUSINESS STUDIES P2 SEPTEMBER 2022 MARKS: 150 MARKING GUIDELINES This marking guideline consists of 31 pages. Copyright reserved Please turn over ### Page 13 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 2 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines NOTES TO MARKERS PREAMBLE The notes to markers are provided for quality assurance purposes to ensure the following: (a) Fairness, consistency and reliability in the standard of marking (b) Facilitate the moderation of candidates' scripts at the different levels (c) Streamline the marking process considering the broad spectrum of markers across the country (d) Implement appropriate measures in the teaching, learning and assessment of the subject at schools/institutions of learning 1. For marking and moderation purposes, the following colours are recommended: Marker: Red Senior Marker: Green Deputy Chief Marker: Brown/Black Chief Marker: Pink Internal Moderator: Orange DBE Moderator: Turquoise 2. Candidates' responses must be in full sentences for SECTIONS B and C. However, this would depend on the nature of the question. 3. A comprehensive marking guideline has been provided but this is by no means exhaustive. Due consideration should be given to an answer that is correct but:  Uses a different expression from that which appears in the marking guideline  Comes from another credible source  Original  A different approach is used NOTE: There is only ONE correct answer in SECTION A. 4. Take note of other relevant answers provided by candidates, which are relevant within the context of a particular question, and allocate marks accordingly. (In cases where the answer is unclear or indicates some understanding, part-marks should be awarded, for example, one mark instead of the maximum of two marks.) 5. The word 'Sub-max' is used to facilitate the allocation of marks within a question or sub-question. 6. The purpose of circling marks (guided by 'max' in the breakdown of marks) on the right-hand side is to ensure consistency and accuracy in the marking of scripts as well as for calculation and moderation purposes. Copyright reserved Please turn over ### Page 14 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 3 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 7. Subtotals to questions must be written in the right-hand margin. Circle the subtotals as indicated by the allocation of marks. This must be guided by 'max' in the marking guidelines. Only the total for each question should appear in the left-hand margin next to the appropriate question number. 8. In an indirect question, the theory as well as the response must be relevant and related to the question. 9. Correct numbering of answers to questions or sub-questions is recommended in SECTIONS A and B. However, if the numbering is incorrect, follow the sequence of the candidate’s responses. Candidates will be penalised if the latter is not clear. 10. No additional credit must be given for the repetition of facts. Indicate with an 'R'. 11. The differentiation between 'evaluate' and 'critically evaluate' can be explained as follows: 11.1 When 'evaluate' is used, candidates are expected to respond in either a positive/negative manner or take a neutral (positive and negative) stance, e.g. Positive: 'COIDA eliminates time and costs spent√ on lengthy civil court proceedings.' √ 11.2 When 'critically evaluate' is used, candidates are expected to respond in either a positive/negative manner or take a neutral (positive and negative) stance. In this instance candidates are also expected to support their responses with more depth, e.g. 'COIDA eliminates time and costs spent √ on lengthy civil court proceedings √, because the employer will not be liable for compensation to the employee for injuries sustained during working hours as long as it can be proved that the business was not negligent.' √ NOTE: 1. The above could apply to 'analyse' as well. 2. Note the placing of the tick (√) in the allocation of marks. 12. The allocation of marks must be informed by the nature of the question, cognitive verb used, mark allocation in the marking guideline and the context of each question. Cognitive verbs, such as: 12.1 Advise, name, state, outline, motivate, recommend, suggest, (list not exhaustive) do not usually require much depth in candidates' responses. Therefore, the mark allocation for each statement/answer appears at the end. Copyright reserved Please turn over ### Page 15 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 4 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 12.2 Define, describe, explain, discuss, elaborate, distinguish, differentiate, compare, tabulate, analyse, evaluate, critically evaluate (list not exhaustive) require a greater depth of understanding, application and reasoning. Therefore, the marks must be allocated more objectively to ensure that assessment is conducted according to established norms so that uniformity, consistency and fairness are achieved. 13. Mark only the FIRST answer where candidates offer more than one answer for SECTION B and C questions that require only one answer. 14. SECTION B 14.1 If for example, FIVE facts are required, mark the candidate's FIRST FIVE responses and ignore the rest of the responses. Indicate by drawing a line across the unmarked portion. NOTE: 1. This applies only to questions where the number of facts is specified. 2. The above also applies to responses in SECTION C. (where applicable) 14.2 If two facts are written in one sentence, award the candidate FULL credit. Point 14.1 above still applies. 14.3 If candidates are required to provide their own examples/views, brainstorm this at the marking centre and refer to the DBE internal moderator to finalise the alternative answers in consultation with the UMALUSI external moderators. 14.4 Use of the cognitive verbs and allocation of marks: 14.4.1 If the number of facts are specified, questions that require candidates to 'describe/discuss/explain' may be marked as follows:  Fact: 2 marks (or as indicated in the marking guidelines)  Explanation: 1 mark (two marks will be allocated in Section C) The 'fact' and 'explanation' are given separately in the marking guideline to facilitate mark allocation. 14.4.2 If the number of facts required is not specified, the allocation of marks must be informed by the nature of the question and the maximum mark allocated in the marking guideline. 14.5 ONE mark may be awarded for answers that are easy to recall, requires one word answers or is quoted directly from a scenario/case study. This applies to SECTIONS B and C in particular (where applicable). Copyright reserved Please turn over ### Page 16 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 5 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 15. SECTION C 15.1 The breakdown of the mark allocation for the essays is as follows: Introduction Content Maximum: Conclusion 32 Insight 8 TOTAL 40 15.2 Insight consists of the following components: Layout/Structure Is there an introduction, paragraphs and a conclusion? 2 Analysis and Is the candidate able to break down the question into interpretation headings/subheadings/interpret it correctly to show understanding of what is being asked? Marks to be allocated using this guide: All headings addressed: 1 (One ''A'') Interpretation (16 to 32 marks for facts): 1 (One ''A'') 2 Synthesis Are there relevant decisions/facts/responses made based on the questions? Option 1: Only relevant facts: 2 marks (No '-S') Where a candidate answers 50% or more (two to four sub-questions) of the question with only relevant facts; no '-S' appears in the left margin. Award the maximum of TWO (2) marks for synthesis. Option 2: Some relevant facts: 1 mark (One '-S') Where a candidate answers less than 50% (only one sub-question) of the question with only OR some relevant facts; one '-S' appears in the left margin. Award a maximum of ONE (1) mark for synthesis. Option 3: Some relevant facts: 1 mark (One '-S') Where a candidate answers FOUR sub- questions, but one/two/three sub- questions with no relevant facts; one '-S' appears in the left margin. Award a maximum of ONE (1) mark for synthesis. Option 4: No relevant facts: 0 mark (Two '-S') Where a candidate answers less than 50% (only one sub-question) of the questions with no relevant facts, two '-S' appears in the left margin. Award a ZERO mark synthesis. 2 Originality Is there evidence of one or two examples, not older than two(2) years, per topic/subtopic that are based on recent information, current trends and developments? 2 TOTAL FOR INSIGHT: 8 TOTAL MARKS FOR FACTS: 32 TOTAL MARKS FOR ESSAY (8 + 32) 40 Copyright reserved Please turn over ### Page 17 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 6 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines NOTE: 1. No marks will be awarded for contents repeated from the introduction and conclusion. 2. The candidate forfeits marks for layout if the words INTRODUCTION and CONCLUSION are not stated. 3. No marks will be allocated for layout, if the headings INTRODUCTION and CONCLUSION are not supported by an explanation. 15.3 Indicate insight in the left-hand margin with a symbol e.g. ('L, A, S and/ or O'). 15.4 The breakdown of marks is indicated at the end of the suggested answer/marking guideline to each question. 15.5 Mark all relevant facts until the SUBMAX/MAX mark in a subsection has been attained. Write SUBMAX/MAX after maximum marks have been obtained, but continue reading for originality ‘O’. 15.6 At the end of each essay indicate the allocation of marks for facts and marks for insight as follows: (L – Layout, A – Analysis, S – Synthesis, O – Originality) as in the table below. CONTENT MARKS Facts 32 max L 2 A 2 S 2 O 2 Total 40 15.7 When awarding marks for facts, take note of the sub-maxima indicated, especially if candidates do not make use of the same subheadings. Remember, headings and subheadings are encouraged and contribute to insight (structuring/logical flow/sequencing) and indicate clarity of thought. (See MARK BREAKDOWN at the end of each question.) 15.8 If the candidate identifies/interprets the question INCORRECTLY, then he/she may still obtain marks for layout. 15.9 If a different approach is used by candidates, ensure that the answers are assessed according to the mark allocation/subheadings as indicated in the marking guideline. Copyright reserved Please turn over ### Page 18 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 7 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 15.10 15.10.1 Award TWO marks for complete sentences. Award ONE mark for phrases, incomplete sentences and vague answers. 15.10.2 With effect from November 2015, the TWO marks will not necessarily appear at the end of each completed sentence. The ticks(√) separated and indicated next to each fact, e.g. 'Product development is a growth strategy,√ where businesses aim to introduce new products into existing markets.'√ This will be informed by the nature and context of the question, as well as the cognitive verb used. 15.11 With effect from November 2017, the maximum of TWO (2) marks for facts shown as headings in the marking guidelines, will not necessarily apply to each question. This would also depend on the nature of the question. Copyright reserved Please turn over ### Page 19 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 8 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines SECTION A QUESTION 1 1.1 MULTIPLE CHOICE 1.1.1 A √√ 1.1.2 C √√ 1.1.3 B √√ 1.1.4 D √√ 1.1.5 B √√ (5 x 2) (10) 1.2 CHOOSE THE CORRECT ANSWER 1.2.1 management √√ 1.2.2 debentures √√ 1.2.3 changes in fashion √√ 1.2.4 grievance √√ 1.2.5 planet √√ (5 x 2) (10) 1.3 COLUMN A AND COLUMN B 1.3.1 D √√ 1.3.2 H √√ 1.3.3 I √√ 1.3.4 A √√ 1.3.5 F √√ (5 x 2) (10) TOTAL SECTION A: 30 BREAKDOWN OF MARKS QUESTION 1 MARKS 1.1 10 1.2 10 1.3 10 Total 30 Copyright reserved Please turn over ### Page 20 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 9 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines SECTION B Mark only the FIRST TWO answers. QUESTION 2: BUSINESS VENTURES 2.1 Non-verbal presentations - Tables √ - Graphs/bar graph/line graph/histogram/pie graph/charts √ - Diagrams √ - Illustrations/Pictures/Photographs/Scenarios/Models √ - Written/Business reports √ - Flip charts √ - Handouts/Printouts √ - Slide shows/PowerPoint √ - Any other relevant answer related to non-verbal presentations. NOTE: Mark the first FOUR (4) only. (4 x 1) (4) 2.2 Rights of preference shareholders - Receive dividends regardless of how much profits are made. √√ - Receive a fixed rate of return/dividend. √√ - They are paid first/enjoy preferential rights to dividends. √√ - They have a preferred claim on company assets in the event of bankruptcy/ liquidation of the company. √√ - Receive interim and annual reports. √√ - They only have voting rights at the AGM under particular circumstances/for certain resolutions. √√ - Cumulative shareholders must receive outstanding/accrued dividends from previous years. √√ - Participating preference shareholders have the right to share in surplus profits. √√ - Any other relevant answer related to rights of preference shareholders. Max (4) 2.3 Leadership styles 2.3.1 Leadership styles from the scenario LEADERSHIP STYLES MOTIVATIONS 1. Democratic √√ Employees at MC are allowed to participate in decision-making processes √ 2. Transactional √√ They also offer rewards to motivate their employees to work hard √ Submax (4) Submax (2) NOTE: 1. Award marks for the leadership styles even if the quotes are incomplete. 2. Do not award marks for the motivation if the leadership styles were incorrectly identified. 3. Accept responses in any order. Max (6) Copyright reserved Please turn over ### Page 21 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 10 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 2.3.2 Role of personal attitude in successful leadership. - Positive attitude releases √ leadership potential. √ - A leader's good/bad attitude can influence √ the success/failure of the business. √ - Leaders must know their strengths and weaknesses √ to apply their leadership styles effectively. √ - Great leaders understand that the right attitude√ will set the right atmosphere. √ - Leaders' attitudes may influence √ employees'/teams' thoughts/ behaviour. √ - Leaders should model the behaviour √ that they want to see in team members. √ - Successful leaders consider the abilities/skills of team members√ to allocate tasks/roles effectively. √ - Enthusiasm produces √ confidence in a leader. √ - A positive attitude is critical for good leadership √ because good leaders will stay with the task regardless of difficulties/challenges. √ - Successful employees and leaders have a constant desire to work√ and achieve personal/professional success. √ - Leaders with a positive attitude know √ that there is always more to learn/space to grow. √ - Any other relevant answer related to the role of personal attitude in successful leadership. Max (4) 2.4 Principles of insurance 2.4.1 Indemnification - Usually applies to short-term insurance, √ as the insured is compensated for specified/proven harm/loss. √ - Insurer agrees to compensate the insured for damages/losses specified in the insurance contract, √ in return for premiums paid by the insured to the insurer. √ - Protects the insured against the specified event √ that may occur. √ - Payouts from insurance companies/insurers will only be made; √ if there is proof that the specified event took place/if the insured can prove the amount of the loss/damage. √ - The amount of indemnification/compensation is limited to the amount of provable loss/damage, √ even if the amount in the policy/insurance contract is higher. √ - The insured must be placed in the same position√ as before the occurrence of the loss/damage./The insured may not profit from insurance. √ - Any other relevant answer related to indemnification as a principle of insurance. Max (4) Copyright reserved Please turn over ### Page 22 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 11 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 2.4.2 Utmost good faith - Insured has to be honest in supplying details √ when entering into an insurance contract. √ - Both parties/insurer and insured √ must disclose all relevant facts. √ - Insured must disclose everything √ that may affect the extent of the risk. √ - Details/Information supplied when claiming √ should be accurate/ true. √ - Any other relevant answer related to utmost good faith as a principle of insurance. Max (4) 2.5 Calculation of compound interest Option 1 Year 1: R15 000 x 8% = R1 200√ Year 2: R16 200 x 8% = R1 296√ Total interest = R2 496√√ OR Option 2 FORMULA: P x (1 +r)n √ R15 000 x (1+8/100)² √ R15 000 x (1.08)² = 17 496 √ Total interest = R17 496 - 15 000 = R2 496 √√ NOTE: 1. Allocate full marks (4) if the answer is correct and no workings are shown. 2. If workings were shown correctly, but the final answer is wrong, award a maximum of TWO (2) marks. 3. If the answer and the workings are incorrect award a maximum of ONE (1) mark for the understanding of concept and method. Max (4) 2.6 Characteristics of a partnership - An agreement between two or more people √ who combine labour, capital and resources towards a common goal. √ - Partners combine capital √ and may also borrow capital from financial institutions. √ - No legal requirements √ regarding the name of the business. √ - Partners have unlimited liability √ and are jointly and severally liable for the debt of the business. √ - Profit is shared √ according to the partnership agreement. √ - Auditing financial statements √ is optional. √ - Partners share responsibilities √ and they are all involved in decision-making. √ - No legal formalities to start √, only a written partnership agreement is required. √ Copyright reserved Please turn over ### Page 23 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 12 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines - The partnership does not pay income tax, √ only the partners in their personal capacities. √ - Diversity, specialisation and different skills of the partners √ can be used. √ - Partnership has no legal personality √ and therefore has no continuity. √ - Any other relevant answer related to the characteristics of a partnership. Max (4) 2.7 Areas of improvement in the next presentation - The presenter should revise objectives that were not achieved. √√ - Humour should be used appropriately. √√ - Always be prepared to update/keep the information relevant. √√ - Reflect on any problem/criticism and avoid it in future presentations. √√ - Reflect on the time/length of the presentation to add/remove content. √√ - Increase/Decrease the use of visual aids or replace/remove aids that did not work well. √√ - Reflect on the logical flow of the format/slides/application of visual aids. √√ - Analyse feedback from a presentation and incorporate/update/ amend the presentation. √√ - Any other relevant answer related to areas to improve his/her next presentation. Max (6) [40] BREAKDOWN OF MARKS QUESTION 2 MARKS 2.1 4 2.2 4 2.3.1 6 2.3.2 4 2.4.1 4 2.4.2 4 2.5 4 2.6 4 2.7 6 TOTAL 40 Copyright reserved Please turn over ### Page 24 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 13 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines QUESTION 3: BUSINESS ROLES 3.1 CSI focus areas - Community √ - Rural development √ - Employees √ - Environment √ NOTE: Mark the first THREE (3) only. (3 x 1) (3) 3.2 Human rights 3.2.1 Privacy √√ (2) 3.2.2 Freedom of speech and expression √√ (2) 3.3 Causes of conflict in the workplace - Lack of proper communication/misunderstanding √ between management and workers. √ - Ignoring rules/procedures may result √ in disagreements/ differences in opinions and conflict. √ - Management and/or workers may have different √ personalities/ backgrounds. √ - Different values/levels of knowledge/skills/experience √ of managers/workers. √ - Little/no co-operation √ between internal and/or external parties/ stakeholders. √ - Lack of recognition for good work √, e.g. a manager may not show appreciation for extra hours worked to meet deadlines. √ - Lack of employee development √ may increase frustration levels as workers may repeat errors due to a lack of knowledge/skills. √ - Unfair disciplinary procedures √, e.g. favouritism/nepotism. √ - Little/no support from management √ with regard to supplying the necessary resources. √ - Leadership styles used √, e.g. autocratic managers may not consider worker inputs. √ - Unrealistic deadlines/Heavy workloads √ lead to stress resulting in conflict. √ - Lack of agreement on mutual matters √, e.g. remuneration/working hours. √ - Unhealthy competition/Inter-team rivalry √ may cause workers to lose focus on team targets. √ - Constant changes √ can cause instability. √ - Lack of clarity √ regarding employees’ roles and responsibilities. √ - Lack of commitment/distracted by personal objectives √ which may lead to an inability to meet pre-set targets. √ - Complaints/criticism of performance/behaviour/attitudes may result √ in resentment between the employer and employee. √ - Poor organisation/leadership/procedures √ resulting in confusion regarding set targets. √ - Any other relevant answer related to the causes of conflict in the workplace. Max (6) Copyright reserved Please turn over ### Page 25 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 14 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 3.4 Differences between ethical and professional behaviour PROFESSIONAL BEHAVIOUR ETHICAL BEHAVIOUR - Refers to what is right/wrong/ - Refers to the principles of right acceptable √ in a business √ and wrong/ acceptable √ in society √ - Set of standards √ of expected - Conforms to a set of values √ behaviour √ that are morally acceptable √ - Applying a code of conduct √ of - Forms part of a code of conduct a profession or business √ √ to guide employees to act ethically √ - Focuses on developing a moral - Focuses on upholding the compass √ for decision reputation √ of a business/ making √ profession √ - Includes guidelines √ on - Involves following the principles employees' appearance/ of right and wrong √ in business communication/ attitude/ activities/ practices/ dealings √ responsibility, etc. √ - Any other relevant answer - Any other relevant answer related to the meaning of related to the meaning of ethical professional behaviour behaviour Submax (4) Submax (4) NOTE: 1. The answer does not have to be in tabular format. 2. The differences do not have to link, but must be clear. 3. Award a maximum of FOUR (4) marks if the differences are not clear/Mark either professional or ethical behaviour Max (8) 3.5 Problem-solving technique 3.5.1 Problem-solving technique from the scenario Nominal-group technique √√ (2) Motivation The management of TT requested their employees to silently come up with many ideas and then share them with other colleagues. √ (1) NOTE: Do not award marks for the motivation if the problem- solving technique was incorrectly identified. Max (3) Copyright reserved Please turn over ### Page 26 Downloaded from hlayiso.com Downloaded f rom St anmorephysics. Business Studies P2 15 com FS/September 2022 Grade 12 Prep. Exam. Marking Guidelines 3.5.2 Impact of the Nominal-group technique Positives/Advantages - It provides time to think about the question in silence √ before responding. √ - Voting on the ideas is anonymous √ and may be more reliable/ honest. √ - Strong technique for preventing conformity √ to group pressure. √ - Each team member/director has a chance to participate√ without interference from other team members. √ - Everyone in the group is given an opportunity to contribute to the discussion, √ while avoiding the likelihood of one person dominating the group process. √ - Enables the group to generate and clarify a large number of ideas quickly, √ and democratically prioritise them. √ - It encourages participants to confront issues √ through constructive problem solving. √ - Any other relevant answer related to the positive impact/advantages of the nominal-group technique. AND/OR Negatives/Disadvantages - Small groups limit participation √ and are pre-selected. √ - It is time-consuming,√ as each member must make a presentation. √ - Suggestions may not be as creative √ as when a group throws ideas around. √ - Good ideas can be voted out √ because their potential cannot be developed further. √ - It minimises discussion, √ and thus does not allow the full development of ideas. √ - Ideas/Inputs made by members may not converge √ and cannot lead to the same solution (s). √ - It is hard to implement it effectively with large groups √ unless very carefully planned beforehand. √ - Requires extended advance preparation, √ which means that it cannot be a spontaneous technique. √ - Any other relevant answer related to the negative impact/disadvantages of the nominal-group technique. NOTE: Accept relevant facts if the problem-solving technique was incorrectly identified as an answer in QUESTION 3.5.1. Max (4) Copyright reserved Please turn over Text truncated here. 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