# Business Studies Grade 10 P1 November Mock Exam 2 2026 QP

> Grade 10 Business Studies Paper 1 question paper from the November Mock Exam 2 2026 (English), 10 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/grade-10-business-studies-2026-november-mock-exam-2-question-paper-paper-1/391dca91-bc35-4e34-b02d-97b3ecc6112e
- Updated: 2026-10-29
- Subject: Business Studies
- Grade: Grade 10
- Language: English
- Document type: Question paper
- Year: 2026
- Exam period: November Mock Exam 2
- Paper: 1
- Publisher: Hlayiso
- Curriculum: CAPS
- Pages: 10

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Business Studies · Grade 10 · November Mock Exam 2 · 2026 · English. Question paper, 10 pages. Read online or download the PDF.

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### Page 1

Mock

                            hlayiso mock exams
                            Practice Series:
                            Grade 10 Exam Preparation
                            WWW.HLAYISO.COM

                                 NATIONAL
                            SENIOR CERTIFICATE

                                    GRADE 10

                             BUSINESS STUDIES P1
                      NOVEMBER EXAMINATION 2026 (MOCK)

MARKS: 150

TIME: 2 hours

                      This question paper consists of 10 pages.

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### Page 2

Business Studies/P1                         2                                Hlayiso/Mock 2026
                                         NSC Mock

INSTRUCTIONS AND INFORMATION
Read the following instructions carefully before answering the questions.
1.    This question paper consists of THREE sections and covers TWO main topics.
      SECTION A:       COMPULSORY
      SECTION B:       Consists of THREE questions.
                       Answer any TWO of the three questions in this section.
      SECTION C:       Consists of TWO questions.
                       Answer any ONE of the two questions in this section.
2.    Read the instructions for each question carefully and take note of what is required.
      Note that ONLY the answers to the first TWO questions selected in SECTION B and
      the answer to the FIRST question selected in SECTION C will be marked.
3.    Number the answers correctly according to the numbering system used in this question
      paper. NO marks will be awarded for answers that are numbered incorrectly.
4.    Except where other instructions are given, answers must be written in full sentences.
5.    Use the mark allocation and nature of each question to determine the length and depth
      of an answer.
6.    Use the table below as a guide for mark and time allocation when answering each
      question.
                      SECTION              QUESTION      MARKS        TIME
                                                                    (minutes)
       A: Objective-type questions              1           30         20
       COMPULSORY
       B: THREE direct/indirect-type            2           40
       questions                                                        70
         CHOICE:                                3            40
         Answer any TWO.                        4            40
       C: TWO essay-type questions              5            40
                                                                        30
         CHOICE: Answer any ONE.                6            40
                    TOTAL                                   150        120
7.    Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page,
      QUESTION 2 – new page.
8.    You may use a non-programmable calculator.
9.    Write neatly and legibly.

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### Page 3

Business Studies/P1                           3                              Hlayiso/Mock 2026
                                           NSC Mock

SECTION A (COMPULSORY)
QUESTION 1

1.1      Various options are provided as possible answers to the following questions.
         Choose the answer and write only the letter (A–D) next to the question
         numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D.
         1.1.1       All the employees of Dlamini Motors share the belief that the
                     customer always comes first. This forms part of the … of the
                     business.
                     A    vision
                     B    mission statement
                     C    organisational culture
                     D    organisational structure
         1.1.2       Lerato’s Hair Salon had to change the way it works when most
                     customers started to book appointments on a new cellphone app.
                     This is a challenge of the … environment.
                     A    technological
                     B    legal
                     C    physical
                     D    international
         1.1.3       The board of directors of Mzansi Airways decided to open new
                     routes to East Africa over the next five years. This is an example
                     of a/an … decision.
                     A    operational
                     B    routine
                     C    strategic
                     D    tactical
         1.1.4       The … protects consumers against unfair practices of credit
                     providers, e.g. reckless lending.
                     A    Consumer Protection Act
                     B    National Credit Act
                     C    Labour Relations Act
                     D    Skills Development Act
         1.1.5       Denel and the SABC are examples of businesses in the … sector.
                     A    private
                     B    informal
                     C    primary
                     D    public
                                                                                (5 x 2)   (10)

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Business Studies/P1                            4                               Hlayiso/Mock 2026
                                            NSC Mock

1.2      Complete the following statements by using the word(s) provided in the list
         below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in
         the ANSWER BOOK.

                 data; information; line; line-and-staff; organising; controlling;
                      quality assurance; quality control; lease; overdraft

         1.2.1       The daily sales figures written on individual cash register slips are
                     examples of …
         1.2.2       In a/an … organisational structure, specialists advise managers, but
                     they have no authority over the workers of other departments.
         1.2.3       The management task of comparing actual performance with the
                     plans and taking corrective action is called …
         1.2.4       A/An … allows a business to use an asset, such as a photocopier,
                     in return for monthly payments without becoming the owner of the
                     asset.
         1.2.5       A system that checks quality at every stage of the production
                     process to prevent mistakes from happening is called …
                                                                                      (5 x 2)   (10)

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Business Studies/P1                            5                               Hlayiso/Mock 2026
                                            NSC Mock

1.3      Choose a description from COLUMN B that matches a term in COLUMN A.
         Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the
         ANSWER BOOK, e.g. 1.3.6 K.

                       COLUMN A                                COLUMN B
          1.3.1       Regulators                A      businesses that join forces to
                                                       share resources and achieve
                                                       common goals
          1.3.2       Line organisational       B      making sure that the right
                      structure                        quantity of stock is available at
                                                       all times to prevent shortages
                                                       and over-stocking
          1.3.3       Poverty                   C      each employee receives
                                                       instructions from, and reports
                                                       to, only one manager
          1.3.4       Inequality                D      checking finished products for
                                                       defects before they leave the
                                                       factory
          1.3.5       Stock control             E      a situation where people cannot
                                                       afford basic needs such as
                                                       food, clothing and shelter
                                                F      the gap in income and wealth
                                                       between the rich and the poor
                                                G      organisations that monitor
                                                       businesses to make sure that
                                                       they obey the laws of their
                                                       industry, e.g. the National Credit
                                                       Regulator
                                                H      dividing the work and allocating
                                                       resources to departments and
                                                       employees
                                                I      the ability of a business to pay
                                                       its short-term debts when they
                                                       become due
                                                J      an estimate of the expected
                                                       income and expenses of a
                                                       business for a future period
                                                                                   (5 x 2)   (10)
                                                                    TOTAL SECTION A:           30

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Business Studies/P1                         6                               Hlayiso/Mock 2026
                                         NSC Mock

SECTION B
Answer ANY TWO questions in this section.
NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The
        answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW
        page, QUESTION 3 on a NEW page.
QUESTION 2: BUSINESS ENVIRONMENTS

2.1      State any FOUR components of the micro environment.                               (4)
2.2      Explain the purpose of organisational culture.                                    (4)
2.3      Read the scenario below and answer the questions that follow.

                                 GAMEDZE TRANSPORT (GT)
          Gamedze Transport runs a fleet of minibus taxis between Mbombela and
          Johannesburg. The increase in fuel prices this year has reduced the profits
          of GT. New regulations require all minibus taxis to be fitted with tracking
          devices by the end of 2027. Heavy floods washed away a bridge on one
          of its routes in February.

         2.3.1       Identify TWO components of the macro environment that pose
                     challenges to GT. Motivate your answer by quoting from the
                     scenario above.
                     Use the table below as a GUIDE to answer QUESTION 2.3.1.

                           MACRO ENVIRONMENT                 MOTIVATIONS
                              COMPONENTS
                      1.
                      2.
                                                                                           (6)
         2.3.2       Recommend ways in which GT can deal with the challenges
                     identified in QUESTION 2.3.1.                                         (4)
2.4      Discuss the relationship between the micro, market and macro environments.        (6)
2.5      Distinguish between the public sector and the private sector.                     (4)
2.6      Explain the importance of the formal sector for the South African economy.        (6)
2.7      Explain the importance of having an organisational structure for a business.     (6)
                                                                                         [40]

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Business Studies/P1                             7                               Hlayiso/Mock 2026
                                             NSC Mock

QUESTION 3: BUSINESS OPERATIONS

3.1      Name any FOUR methods that a business can use to carry out its public
         relations.                                                                             (4)
3.2      Differentiate between internal public relations and external public relations.         (4)
3.3      Read the scenario below and answer the questions that follow.

                                 KHUMALO HOTEL GROUP (KHG)
          Mr Khumalo, the managing director of KHG, decided that the group will
          open three new hotels in the Western Cape over the next five years. Ms
          Peters, the head of the human resources department, drew up a plan to
          recruit and train staff for the new hotels. Sipho, a kitchen supervisor, checks
          every morning that the cooks prepare the breakfast orders on time.

         3.3.1       Identify the level of management of EACH of the following people
                     in KHG:
                     (a) Mr Khumalo
                     (b) Ms Peters
                     (c) Sipho                                                                  (6)
         3.3.2       Explain the responsibilities of the level of management identified for
                     Ms Peters in QUESTION 3.3.1(b).                                            (4)
3.4      Discuss the correlation between management and the success of a business.              (6)
3.5      Outline the qualities of a good leader.                                                (4)
3.6      Identify the source of finance described in EACH of the following statements:
         3.6.1       Mabaso Traders bought a delivery van and pays for it in monthly
                     instalments. The business will only become the owner after the last
                     instalment is paid.                                                        (2)
         3.6.2       A wholesaler allows Nomsa’s Tuck Shop to take stock now and pay
                     for it in 60 days.                                                         (2)
3.7      Evaluate the impact of the Consumer Protection Act (CPA) on businesses.               (8)
                                                                                              [40]

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Business Studies/P1                            8                              Hlayiso/Mock 2026
                                            NSC Mock

QUESTION 4: MISCELLANEOUS TOPICS

BUSINESS ENVIRONMENTS
4.1      Identify the socio-economic issue (illegal business activity) described in
         EACH of the following statements:
         4.1.1       Members of Quick Riches Club are promised huge returns, but they
                     are paid only from the money of new members who join the club.          (2)
         4.1.2       Tumelo makes and sells his own beer in a back room without a liquor
                     licence.                                                                (2)
         4.1.3       A gang that sells stolen cars deposits the money through a car wash
                     so that it looks as if the money was earned legally.                    (2)
4.2      Read the scenario below and answer the questions that follow.

                              MAKHADO FRESH PRODUCE (MFP)
          MFP sells vegetables to supermarkets in Limpopo. The owners recently
          bought a refrigerated truck so that the vegetables stay fresh for longer. A
          large supermarket chain has started to grow its own vegetables. Thieves
          stole the irrigation pipes on the farm of MFP twice this year. Many
          customers have asked MFP to supply organic vegetables.

         4.2.1       Quote TWO threats that MFP faces from the scenario above.               (2)
         4.2.2       Recommend ONE way in which MFP can deal with EACH threat
                     quoted in QUESTION 4.2.1.                                               (4)
4.3      Explain the impact of piracy on businesses.                                         (4)
4.4      Describe the following components of the market environment:
         (a) Intermediaries
         (b) Non-governmental organisations (NGOs)/Civil society                             (4)
BUSINESS OPERATIONS
4.5      Outline any FOUR rights of consumers in terms of the National Credit Act
         (NCA).                                                                              (4)
4.6      Discuss the importance of stock control for businesses.                             (6)

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### Page 9

Business Studies/P1                        9                              Hlayiso/Mock 2026
                                        NSC Mock

4.7      Read the scenario below and answer the question that follows.

                                 PILLAY’S PRINTING (PP)
          Mrs Pillay interviewed five candidates before she appointed two new
          graphic designers. PP sponsored printed banners for the local school’s
          sports day and sent a press release to the community newspaper. Mrs
          Pillay set a goal to increase sales by 15% next year and divided the work
          among her three supervisors.

         Identify TWO business functions that apply to PP. Motivate your answer by
         quoting from the scenario above.
         Use the table below as a GUIDE to answer QUESTION 4.7.

               BUSINESS FUNCTIONS                        MOTIVATIONS
          1.
          2.
                                                                                         (6)
4.8      Distinguish between data and information.                                      (4)
                                                                                       [40]
                                                               TOTAL SECTION B:          80

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### Page 10

Business Studies/P1                         10                             Hlayiso/Mock 2026
                                         NSC Mock

SECTION C
Answer ANY ONE question in this section.
NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The answer to
        the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR
        QUESTION 6 on a NEW page.
QUESTION 5: BUSINESS ENVIRONMENTS (CONTEMPORARY SOCIO-ECONOMIC
ISSUES)
South African businesses operate in a society with many socio-economic challenges. Strikes
and political unrest can stop production, while poverty and inequality reduce the number of
customers who can afford to buy goods and services. Businesses that value diversity and
treat all people fairly are better able to deal with these challenges.
Write an essay on contemporary socio-economic issues in which you include the following
aspects:
 • Outline the reasons why socio-economic issues pose a challenge to businesses.
 • Discuss the impact of the following socio-economic issues on businesses:
    o Strikes
    o Political disturbances
 • Explain the impact of poverty and inequality on businesses.
 • Suggest ways in which businesses can promote inclusivity in the workplace.
                                                                                   [40]

QUESTION 6: BUSINESS OPERATIONS (THE CONCEPT OF QUALITY)
Customers expect products and services of a good quality. Businesses therefore have
systems to check and improve quality, and every business function must perform well if the
business wants to build a good image and stay competitive.
Write an essay on the concept of quality in which you include the following aspects:
 • Elaborate on the meaning of quality.
 • Distinguish between quality control and quality assurance.
 • Discuss quality indicators of the following business functions:
    o Purchasing function
    o Marketing function
    o Public relations function
 • Explain the importance of quality in promoting the image of a business.
                                                                                        [40]

                                                                 TOTAL SECTION C:        40
                                                                   GRAND TOTAL:         150

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