# Business Studies Grade 11 P2 November Mock 2026 Memo (Eng)

> Grade 11 Business Studies Paper 2 memorandum from the November Mock Exam 2026 (English), 22 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/grade-11-business-studies-2026-november-mock-exam-memorandum-paper-2/aaea112d-f7d4-4d0a-b95b-a1a1ba5f0ade
- Updated: 2026-10-29
- Subject: Business Studies
- Grade: Grade 11
- Language: English
- Document type: Memorandum
- Year: 2026
- Exam period: November Mock Exam
- Paper: 2
- Publisher: Hlayiso
- Curriculum: CAPS
- Pages: 22

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## About this document

Business Studies · Grade 11 · November Mock Exam · 2026 · English. Memorandum, 22 pages. Read online or download the PDF.

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### Page 1

hlayiso mock exams
                             Practice Series:
                             Grade 11 Exam Preparation
                             WWW.HLAYISO.COM

                                  NATIONAL
                             SENIOR CERTIFICATE

                                     GRADE 11

                               BUSINESS STUDIES P2
                      NOVEMBER EXAMINATION 2026 (MOCK)
                               MARKING GUIDELINES

  MARKS: 150

                     These marking guidelines consist of 22 pages.

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### Page 2

Business Studies/P2                          2                               Hlayiso/Mock 2026
                                  NSC – Marking Guidelines

NOTES TO MARKERS
These notes are provided to ensure fair, consistent and reliable marking of this mock
examination.
1.    Candidates’ responses must be in full sentences for SECTIONS B and C, depending
      on the nature of the question.
2.    The marking guidelines are comprehensive but not exhaustive. Give credit to answers
      that are correct but use a different expression, come from another credible source, are
      original, or use a different approach. There is only ONE correct answer for each item in
      SECTION A.
3.    Where an answer is unclear or shows some understanding, award part-marks (e.g. one
      mark instead of two).
4.    The word ’Sub-max’ is used to allocate marks within a question or sub-question. The
      word ’Max’ shows the maximum marks for the question; circle the subtotal on the
      right-hand side as guided by ’Max’.
5.    In an indirect question (scenario-based), the theory and the response must be relevant
      and related to the question. Responses that must be quoted from a scenario receive
      ONE mark each.
6.    Do not give credit for repeated facts. Indicate repetition with an ’R’.
7.    Cognitive verbs:
      (a) Name, state, give, list, outline, quote, identify, motivate,
                                                                 √√ recommend, suggest and
      advise do not usually require much depth; the marks (          ) appear at the end of each
      fact.
      (b) Define, describe, explain, discuss, elaborate, distinguish, differentiate, analyse and
      evaluate require a greater depth of√understanding; ticks are separated, e.g. ’Product
      development is a √ growth strategy , where businesses introduce new products into
      existing markets.’
8.    Where a specific number of facts is required (e.g. ’any FOUR’), mark only the FIRST
      responses up to that number and draw a line through the rest. Mark only the FIRST
      answer where a question requires ONE answer.
9.    Where the number of facts is specified for describe/discuss/explain questions in
      SECTION B: fact (2 marks) and explanation (1 mark). In SECTION C the explanation
      earns 2 marks.

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### Page 3

Business Studies/P2                         3                               Hlayiso/Mock 2026
                                 NSC – Marking Guidelines

10.   SECTION C: The breakdown of essay marks is as follows:
       Introduction, Content, Conclusion   Max 32
       Insight                               8
       TOTAL                                40
      Insight (LASO) consists of the following components:
       Layout/           Is    there     an     introduction,    a   body      with     2
       Structure (L)     paragraphs/sub-headings and a conclusion? The
                         words INTRODUCTION and CONCLUSION must be
                         stated and supported by an explanation.
       Analysis and      Can the candidate break down the question into                 2
       interpretation    headings/sub-headings and interpret it correctly? All
       (A)               headings addressed: 1 mark. Interpretation (16 to 32
                         marks for facts): 1 mark.
       Synthesis (S)     Are relevant decisions/facts/responses made? Only              2
                         relevant facts in two or more sub-questions: 2 marks
                         (no ’-S’). Some irrelevant facts/only one sub-question
                         with relevant facts: 1 mark (one ’-S’). No relevant facts:
                         0 marks (two ’-S’).
       Originality (O)   Is there evidence of examples, based on recent                 2
                         information/current trends and developments (not older
                         than two years), in any TWO of the four sub-questions?
                                                            TOTAL FOR INSIGHT           8
11.   Indicate insight in the left-hand margin with a symbol (L, A, -S and/or O).
      Mark all relevant facts until the SUB-MAX/MAX in a subsection is reached, write
      SUB-MAX/MAX, but continue reading for originality (’O’). At the end of each essay
      show the allocation as follows:
       CONTENT MARKS
          Facts     32 (max.)
            L            2
            A            2
            S            2
            O            2
         TOTAL          40
12.   No marks are awarded for content repeated from the introduction and conclusion.
      Award TWO marks for complete sentences and ONE mark for phrases, incomplete
      sentences and vague answers.

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### Page 4

Business Studies/P2                          4                      Hlayiso/Mock 2026
                                  NSC – Marking Guidelines

SECTION A
QUESTION 1
                   √√
1.1     1.1.1    C
                   √√
        1.1.2    D
                   √√
        1.1.3    B
                   √√
        1.1.4    A
                   √√
        1.1.5    B
                                                                        (5 x 2) (10)
                        √√
1.2     1.2.1    public
                             √√
        1.2.2    action plan
                        √√
        1.2.3    crisis
                           √√
        1.2.4    storming
                        √√
        1.2.5    table
                                                                        (5 x 2) (10)
                   √√
1.3     1.3.1    G
                   √√
        1.3.2    C
                   √√
        1.3.3    F
                   √√
        1.3.4    B
                   √√
        1.3.5    D
                                                                        (5 x 2) (10)
                                                                                [30]
                                                             BREAKDOWN OF MARKS
                                                             QUESTION 1 MARKS
                                                                1.1        10
                                                                1.2        10
                                                                1.3        10
                                                               TOTAL       30

                                                             TOTAL SECTION A:      30

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### Page 5

Business Studies/P2                         5                            Hlayiso/Mock 2026
                                 NSC – Marking Guidelines

SECTION B
Mark the answers to the FIRST TWO questions only.
QUESTION 2: BUSINESS VENTURES
2.1     Components of a business plan
                                  √
         - Cover page/Title page
                               √
         - Executive summary
                                       √
         - Description of the business
                            √
         - SWOT analysis
                           √
         - Marketing plan
                                       √
         - Production/Operational plan
                                                    √
         - Management plan/Organisational structure
                          √
         - Financial plan
                                                √
         - Legal requirements/Form of ownership
        Any other relevant answer related to the components of a business plan.
        NOTE: Mark the first FOUR (4) only.
                                                                               (4 x 1) (4)
2.2     Qualities of a successful entrepreneur
                                   √√
        - Takes calculated risks.
                                                            √√
        - Is creative/innovative and generates new ideas.
                                                            √√
        - Is passionate/motivated/determined to succeed.
                                                                  √√
        - Takes responsibility for his/her decisions and actions.
                                                          √√
        - Has good management and leadership skills.
                                                         √√
        - Is self-confident and has a positive attitude.
                                                      √√
        - Is able to identify business opportunities.
                                                                          √√
        - Is persistent and does not give up easily when facing setbacks.
        Any other relevant answer related to the qualities of a successful entrepreneur.
                                                                                    Max (4)

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### Page 6

Business Studies/P2                              6                           Hlayiso/Mock 2026
                                      NSC – Marking Guidelines

2.3     Avenues of acquiring a business
        2.3.1    Avenues applied by Thabo
                          AVENUES                                MOTIVATIONS
                     1. Buying√√
                               an existing     Thabo bought an existing car wash in Mthatha√
                     business                  from its owner, who retired after 20 years.
                                √√
                     2. Leasing                He rents high-pressure washing machines
                                                                                   √   from
                                               a supplier for a fixed monthly fee.
                                      √√
                     3. Outsourcing            A security company guards the premises at √
                                               night in terms of a service contract with TCW.
                     Sub-max (4)               Sub-max (2)
                 NOTE: 1. Mark the first TWO (2) only.
                       2. Award marks for the avenues even if the quotes are
                       incomplete.
                       3. Do not award marks for the motivation if the avenue was
                       incorrectly identified.
                                                                          Max (6)
        2.3.2    Reasons why entrepreneurs may buy an existing business
                                                                            √
                  - The business already has an established
                                                    √          customer base and
                    generates income immediately.
                                       √                                        √
                  - Existing suppliers and supply chains are already in place.
                                                     √                        √
                  - Trained/Experienced employees are already employed.
                                                                       √
                  - The business has a track√ record/financial history, which makes it
                    easier to obtain loans.
                              √                                √
                  - Less risk than starting a new business.
                                                        √                     √
                  - Equipment, premises and systems are already in place.
                                                            √                       √
                  - The goodwill/reputation of the business is already established.
                 Any other relevant answer related to reasons why entrepreneurs may buy
                 an existing business.
                                                                                Max (4)

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### Page 7

Business Studies/P2                            7                            Hlayiso/Mock 2026
                                    NSC – Marking Guidelines

2.4     Difference between own capital and borrowed capital
                        OWN CAPITAL                             BORROWED CAPITAL
                                              √                                             √
          Funds contributed
                         √ by the owner(s) of         Funds borrowed from outside parties,
                                                                                         √
          the business.                               e.g. banks/financial institutions.
                                     √                                √
          Does not have to be repaid
                                  √    as long        Must be√repaid within an agreed
          as the business exists.                     period.
                              √                                              √
          No interest is paid, but owners may         Interest must
                                                                √   be paid     on the amount
          receive a share of√the                      borrowed.
          profits/dividends.
          E.g. personal
                  √√ savings/sale of                  E.g. bank
                                                             √√loans/overdrafts/mortgage
          shares.                                     loans.
          Sub-max (2)                                 Sub-max (2)
        Any other relevant answer related to the difference between own and borrowed
        capital.
        NOTE: 1. The answer does not have to be in tabular format.
              2. The difference must be clear.
                                                                                       Max (4)
2.5     Gantt chart
        2.5.1    Gantt chart for BE
                                                   WEEKS                     PERSON
                     ACTIVITIES
                                     WEEK 1 WEEK 2 WEEK 3 WEEK 4 RESPONSIBLE
                                       √                                   √
                     Book the                                      Lindiwe
                           √
                     venue
                                                  √        √                          √
                     Arrange the                                              Sipho
                              √
                     catering
                                                                    √                  √
                     Decorate the                                            Lindiwe
                           √
                     venue
                     Sub-max (2)                  Sub-max (2)               Sub-max (2)

                 NOTE: 1. Award marks for weeks only if the correct weeks are
                       shaded/ticked/marked for an activity.
                       2. Learners may shade, tick or use an X to indicate the weeks.
                       3. Award marks for the person responsible only if linked to the
                       correct activity.
                                                                              Max (6)

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### Page 8

Business Studies/P2                         8                            Hlayiso/Mock 2026
                                 NSC – Marking Guidelines

2.6     Importance of a business plan
                                                                 √                √
         - Helps the entrepreneur to set clear goals/objectives for the business.
                                    √                        √
         - Used to obtain funding from banks/investors.
                                                                          √
         - Helps to identify√strengths/weaknesses/opportunities/threats before the
           business starts.
                                         √                                  √
         - Serves as a guide/road map for the running of the business.
                                                       √                      √
         - Helps to determine the viability/feasibility of the business idea.
                                                  √                           √
         - Used to measure actual performance against planned targets.
                                           √                              √
         - Helps to identify the resources that the business will need.
                                               √                   √
         - Helps to identify the target market and competitors.
        Any other relevant answer related to the importance of a business plan.
                                                                                  Max (6)
2.7     Ways to handle feedback in a non-aggressive and professional manner
                                                                             √√
        - Prepare for possible questions/feedback before the presentation.
                                                                            √√
        - Listen carefully to the questions/comments without interrupting.
                                                                               √√
        - Remain calm/polite/respectful, even when the feedback is negative.
                                                              √√
        - Thank the audience for their questions/comments.
                                                                                     √√
        - Rephrase/Repeat a question to make sure that it is understood by everyone.
                                                              √√
        - Answer questions honestly and briefly/to the point.
                                                                           √√
        - Admit if you do not know the answer and offer to find out later.
                                                                              √√
        - Avoid becoming defensive/arguing with members of the audience.
                                                                                  √√
        - Maintain eye contact with the audience and use positive body language.
        Any other relevant answer related to ways to handle feedback in a non-aggressive
        and professional manner.
                                                                                Max (6)
                                                                                      [40]
                                                              BREAKDOWN OF MARKS
                                                              QUESTION 2 MARKS
                                                                  2.1        4
                                                                  2.2        4
                                                                 2.3.1       6
                                                                 2.3.2       4
                                                                  2.4        4
                                                                 2.5.1       6
                                                                  2.6        6
                                                                  2.7        6
                                                                TOTAL       40

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### Page 9

Business Studies/P2                           9                            Hlayiso/Mock 2026
                                   NSC – Marking Guidelines

QUESTION 3: BUSINESS ROLES
3.1     Stages of team development
                   √
         - Forming
                    √
         - Storming
                   √
         - Norming
                      √
         - Performing
                               √
         - Adjourning/Mourning
        NOTE: Mark the first FOUR (4) only.
                                                                                 (4 x 1) (4)
3.2     Importance of teamwork in the workplace
         - Team members
                      √√ share knowledge/skills/ideas, which leads to better
           decisions.
                                                            √√
         - Tasks are completed faster when work is shared.
                                                          √√
         - Improves productivity and the quality of work.
                                                                √√
         - Creates a sense of belonging/unity among employees.
                                                             √√
         - Team members motivate and support each other.
                                                  √√
         - Encourages creativity and innovation.
                                                                                 √√
         - Reduces conflict as team members learn to respect each other’s views.
                                                                    √√
         - Responsibility for results is shared among team members.
        Any other relevant answer related to the importance of teamwork.
                                                                                    Max (6)
3.3     Problem-solving techniques
        3.3.1    Problem-solving techniques used by LF
                         TECHNIQUES                           MOTIVATIONS
                                      √√
                     1. Brainstorming       The manager called a meeting where all
                                            employees freely shared as many ideas as  √
                                            possible without anyone criticising them.
                     2. Nominal√√
                                group       Later, each employee privately wrote down his
                     technique              or her own ideas, and the group then
                                                                              √ ranked all
                                            the ideas to choose the best one.
                     Sub-max (4)            Sub-max (2)
                 NOTE: 1. Mark the first TWO (2) only.
                       2. Award marks for the techniques even if the quotes are
                       incomplete.
                       3. Do not award marks for the motivation if the technique was
                       incorrectly identified.
                                                                             Max (6)

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### Page 10

Business Studies/P2                          10                              Hlayiso/Mock 2026
                                   NSC – Marking Guidelines

        3.3.2    Steps in the problem-solving process
                                                 √
                  - Identify/Define the problem.
                                                                     √
                  - Gather information about the problem/its causes.
                                                              √
                  - Generate possible solutions/alternatives.
                                                                                     √
                  - Evaluate the alternatives and choose the most suitable solution.
                                                                      √
                  - Develop an action plan to implement the solution.
                                                    √
                  - Implement the chosen solution.
                                                                             √
                  - Monitor and evaluate the implementation of the solution.
                 Any other relevant answer related to the steps in the problem-solving
                 process.
                 NOTE: Accept the steps in any order.
                                                                                   (4 x 1) (4)
3.4     Difference between routine thinking and creative thinking
                     ROUTINE THINKING                          CREATIVE THINKING
                                                   √                        √
          Applies old/existing
                             √ thinking patterns       Develops new ideas √and unique
          to new situations.                           ways of doing things.
                                              √                               √
          Follows set √rules and procedures,           Thinks outside the box
                                                                            √ and breaks
          using logic.                                 away from set rules.
          Leads to predictable/conventional
                     √√                                Leads to unconventional/innovative
                                                                  √√
          solutions.                                   solutions.
          Sub-max (2)                                  Sub-max (2)
        Any other relevant answer related to the difference between routine and creative
        thinking.
        NOTE: 1. The answer does not have to be in tabular format.
              2. The difference must be clear.
                                                                                     Max (4)
3.5     Advantages of creative thinking in the workplace
                                  √                                √
         - Better/Unique solutions are found for complex problems.
                                                     √                               √
         - Gives the business a competitive advantage through new products/services.
                                          √                            √
         - Employees are more motivated when their ideas are valued.
                                 √                              √
         - Increases productivity as work methods are improved.
                                      √                                        √
         - Helps the business to adapt to changes in the business environment.
                                          √                         √
         - Improves the business’s image as an innovative business.
        Any other relevant answer related to the advantages of creative thinking in the
        workplace.
                                                                                   Max (4)

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### Page 11

Business Studies/P2                        11                            Hlayiso/Mock 2026
                                 NSC – Marking Guidelines

3.6     Ways in which businesses can deal with crises in the workplace
                                                         √
        - Assess/Identify √ the real nature of the crisis by making a thorough assessment
          of the situation.
                                          √                                  √
        - Respond immediately/swiftly without panicking or overreacting.
                               √                        √
        - Plan and prioritise the actions required.
                                  √                                                  √
        - Obtain expert advice if the crisis falls outside the business’s expertise.
                                                 √                       √
        - Communicate with all stakeholders to keep them informed.
                                      √                           √
        - Appoint a spokesperson to handle media enquiries.
                                  √                                     √
        - Contain the situation to minimise damage to the business.
                                         √                       √
        - Provide counselling/support to affected employees.
                                                 √                         √
        - Draw up a crisis management plan to deal with future crises.
        Any other relevant answer related to ways in which businesses can deal with crises.
                                                                                Max (6)
3.7     Causes of conflict in the workplace
                                 √                                   √
         - Poor communication between managers and employees.
                                                √               √
         - Different backgrounds/cultures/values of employees.
                                          √                                            √
         - Unclear job descriptions/roles that cause confusion about responsibilities.
                                            √                             √
         - Competition for limited resources such as equipment/budgets.
                                        √              √
         - Unfair treatment/favouritism by managers.
                                √                     √
         - Personality clashes between employees.
                                                      √                        √
         - Lack of recognition/poor working conditions that cause frustration.
                                                 √                     √
         - Unrealistic deadlines/heavy workloads that increase stress.
                        √                                       √
         - Lack of trust and cooperation among team members.
        Any other relevant answer related to the causes of conflict in the workplace.
                                                                                   Max (6)
                                                                                      [40]
                                                              BREAKDOWN OF MARKS
                                                              QUESTION 3 MARKS
                                                                  3.1        4
                                                                  3.2        6
                                                                 3.3.1       6
                                                                 3.3.2       4
                                                                  3.4        4
                                                                  3.5        4
                                                                  3.6        6
                                                                  3.7        6
                                                                TOTAL       40

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### Page 12

Business Studies/P2                        12                            Hlayiso/Mock 2026
                                 NSC – Marking Guidelines

QUESTION 4: MISCELLANEOUS TOPICS

BUSINESS VENTURES
4.1     Types of visual aids
                                               √
         - Slides/Data projector presentations
                     √
         - Handouts
                          √
         - Graphs/Charts
                  √
         - Tables
                                            √
         - Diagrams/Pictures/Photographs
                                            √
         - Posters/Flip charts/Whiteboards
                                     √
         - Videos/Audio-visual clips
        Any other relevant answer related to types of visual aids.
        NOTE: Mark the first TWO (2) only.
                                                                               (2 x 1) (2)
4.2     Forms of ownership
                           √√
        4.2.1  Partnership
                                                                                         (2)
                                                   √√
        4.2.2    Sole trader/Sole proprietorship
                                                                                         (2)
4.3     Factors to consider when preparing a presentation
                                  √                    √
         - Know the purpose/aim of the presentation.
                               √                                  √
         - Know the audience, e.g. their age/level of knowledge.
                                          √                                    √
         - Research the topic thoroughly and use current/reliable information.
                                         √                                           √
         - Organise the content logically with an introduction, body and conclusion.
                                       √                         √
         - Choose suitable visual aids that support the content.
                                   √                                                    √
         - Know the time allocated and plan the length of the presentation accordingly.
                                        √                         √
         - Check the venue/equipment before the presentation.
                             √                               √
         - Rehearse/Practise the presentation beforehand.
        Any other relevant answer related to factors to consider when preparing a
        presentation.
                                                                                    Max (4)

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### Page 13

Business Studies/P2                         13                                Hlayiso/Mock 2026
                                  NSC – Marking Guidelines

4.4     Advantages of franchising for the franchisee
                                                               √
         - The franchisee
                 √           uses an  established brand name      that customers already
           know.
                                √                                                   √
         - Less risk of failure because the business system has been tested.
                                              √                         √
         - The franchisor provides training and ongoing support.
                                                                √
         - The franchisee
                       √     benefits from national advertising    paid for/organised by the
           franchisor.
                                      √                                          √
         - Easier to obtain finance from banks for a well-known franchise.
                                           √                                     √
         - Bulk buying by the franchisor lowers the cost of stock/supplies.
        Any other relevant answer related to the advantages of franchising for the
        franchisee.
                                                                                      Max (4)
4.5     Ways to design effective slides
                                                          √√
        - Use a large, easy-to-read font size and style.
                                                                            √√
        - Limit the amount of text on each slide, e.g. use key points only.
                                                                      √√
        - Use contrasting colours for the text and the background.
                                                         √√
        - Use a consistent design/layout on all slides.
                                                                     √√
        - Include relevant graphs/pictures to illustrate key points.
                                                                               √√
        - Avoid too many animations/sound effects that distract the audience.
                                                         √√
        - Check spelling and grammar on every slide.
                                                                     √√
        - Number the slides and give each slide a clear heading.
        Any other relevant answer related to ways to design effective slides.
                                                                                      Max (6)
BUSINESS ROLES
4.6     Major changes that people and businesses have to deal with
                           √
        - Unemployment
                          √
        - Retrenchment
                             √
        - Affirmative action
                        √
        - Globalisation
                     √
        - HIV/AIDS
                                √
        - Technological changes
        Any other relevant answer related to major changes.
        NOTE: Mark the first TWO (2) only.
                                                                                    (2 x 1) (2)

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### Page 14

Business Studies/P2                        14                              Hlayiso/Mock 2026
                                 NSC – Marking Guidelines

4.7     Stress management
        4.7.1    Causes of stress experienced by the agents at KCC
                                                   √
                  - Agents work twelve-hour shifts
                                                                √
                  - and must answer at least 150 calls per day.
                  - Their supervisor
                                 √ often shouts at them in front of colleagues when targets
                    are not met.
                 NOTE: 1. Mark the first TWO (2) only.
                       2. Only award marks for responses that are quoted from the
                       scenario.
                                                                       (2 x 1) (2)
        4.7.2    Ways in which employees can manage stress in the workplace
                                                                                       √√
                 - Develop self-awareness to recognise the signs/causes of stress.
                                                                                    √√
                 - Manage time effectively, e.g. prioritise tasks/use a to-do list.
                                                                     √√
                 - Take regular breaks and use leave days to rest.
                                                                            √√
                 - Exercise regularly, eat healthily and get enough sleep.
                                                                             √√
                 - Talk to a supervisor/mentor/counsellor about problems.
                                                                                  √√
                 - Use relaxation techniques, e.g. deep breathing/meditation.
                                                                                     √√
                 - Set realistic goals and learn to say no to unrealistic demands.
                 Any other relevant answer related to ways in which employees can
                 manage stress.
                                                                                Max (4)
4.8     Impact of globalisation on businesses
        Positives/Advantages
                                   √                                 √
         - Businesses can export to new markets in other countries.
                                                √                      √
         - Access to new technology/skills/ideas from other countries.
                                                      √                        √
         - Businesses can import cheaper raw materials , which reduces costs.
                             √                                               √
         - Foreign investment may create opportunities for local businesses.
        Any other relevant answer related to the positive impact of globalisation.
                                        AND/OR
        Negatives/Disadvantages
                                √                            √
         - Increased competition from foreign businesses.
                                  √                                         √
         - Cheap imports/dumping may force local businesses to close.
                                        √                                     √
         - Skilled employees may leave for better opportunities overseas.
                                                                  √                 √
         - Businesses are exposed to exchange-rate fluctuations that affect prices.
        Any other relevant answer related to the negative impact of globalisation.
        NOTE: Mark either positives or negatives or a combination of both.
                                                                                     Max (6)

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### Page 15

Business Studies/P2                         15                             Hlayiso/Mock 2026
                                  NSC – Marking Guidelines

4.9     Functions of workplace forums
         - Promote the interests of√√ all employees in the workplace, whether they are trade
           union members or not.
                                                             √√
         - Improve efficiency/productivity in the workplace.
         - Consult with the employer
                                  √√ on matters such as restructuring/new work
           methods/job grading.
         - Participate in joint decision-making
                                √√               with the employer on certain matters, e.g.
           disciplinary codes.
                                                                             √√
         - Improve communication between management and employees.
                                                                         √√
         - Help to resolve conflict before it becomes a serious dispute.
                                                                        √√
         - Review/Evaluate performance and suggest improvements.
        Any other relevant answer related to the functions of workplace forums.
                                                                                    Max (6)
                                                                                       [40]
                                                               BREAKDOWN OF MARKS
                                                               QUESTION 4 MARKS
                                                                   4.1        2
                                                                  4.2.1       2
                                                                  4.2.2       2
                                                                   4.3        4
                                                                   4.4        4
                                                                   4.5        6
                                                                   4.6        2
                                                                  4.7.1       2
                                                                  4.7.2       4
                                                                   4.8        6
                                                                   4.9        6
                                                                 TOTAL       40

                                                                 TOTAL SECTION B:          80

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### Page 16

Business Studies/P2                         16                                Hlayiso/Mock 2026
                                  NSC – Marking Guidelines

SECTION C
Mark the answer to the FIRST question only.
QUESTION 5: BUSINESS VENTURES (FORMS OF OWNERSHIP)
5.1     Introduction
                                                                  √
         - A public company may offer its shares to the public.
         - A private company offers
                                 √ limited liability to its shareholders but may not offer
           shares to the public.
         - Companies
                 √     must be registered with the CIPC in terms of the Companies Act,
           2008.
         - The choice√of a form of ownership affects the liability, capital and continuity of a
           business.
        Any other relevant answer related to characteristics of a public
        company/advantages and disadvantages of a private company/formation of a
        company/factors when choosing a form of ownership.
                                                                         Any (2 x 1)          (2)
5.2     Characteristics of a public company
                                                                    √√
         - The name of the company must end with ’Limited/Ltd’.
                                                  √√
         - It must have at least three directors.
                                                                          √√
         - It may offer its shares to the public by issuing a prospectus.
                                                                           √√
         - Shares are freely transferable and may be listed on the JSE.
                                                                            √√
         - It has a separate legal personality and continuity of existence.
                                                √√
         - Shareholders have limited liability.
                                                              √√
         - Its annual financial statements must be audited.
                                                                                   √√
         - It must appoint a company secretary, an auditor and an audit committee.
         - It is formed√√
                        by one or more persons who file a Memorandum of Incorporation with
           the CIPC.
        Any other relevant answer related to the characteristics of a public company.
                                                                                    Max (8)

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### Page 17

Business Studies/P2                         17                               Hlayiso/Mock 2026
                                  NSC – Marking Guidelines

5.3     Advantages and disadvantages of a private company
        Advantages
                                                 √
         - Shareholders
                     √    have limited liability   and can only lose the amount they
           invested.
                                          √
         - The company√has continuity ; it continues to exist if shareholders die or sell
           their shares.
                                                 √
         - It has a separate
                          √  legal personality     and can own assets/enter into contracts in
           its own name.
                                       √                                    √
         - More capital can be raised than in a sole trader/partnership.
                                                        √                  √
         - Can be formed with only one shareholder and one director.
                                                               √               √
         - Financial statements do not have to be published to the public.
        Any other relevant answer related to the advantages of a private company.
                                                                                     Sub-max (6)
        Disadvantages
                                                    √                                         √
         - It may not offer its shares to the public , which limits the capital it can raise.
                                               √
         - Shares are not√freely transferable and may need the approval of other
           shareholders.
                                                    √                                      √
         - Formation is more complex/expensive than for a sole trader/partnership.
                                                    √                                          √
         - Must comply with the Companies Act, which increases administration costs.
                                         √                                            √
         - Profits may be taxed twice: company income tax and dividends tax.
                                           √                                             √
         - Directors may not always act in the best interests of the shareholders.
        Any other relevant answer related to the disadvantages of a private company.
                                                                               Sub-max (6)
                                                                                 Max (12)
5.4     Procedure for the formation of a company
                                                     √                              √
         - One or more persons (incorporators) decide to form a company.
                                                  √
         - Reserve the name of the company   √       with the Companies and Intellectual
           Property Commission (CIPC).
                                                                 √
         - Draw up a Memorandum
                              √        of Incorporation   (MOI),    either the standard or a
           customised MOI.
                                      √                           √
         - The MOI must be signed by each incorporator.
                                                            √
         - File a Notice of Incorporation
                                    √       with the CIPC , together with a copy of the MOI
           and the prescribed fee.
                                              √                                            √
         - Provide details of the directors , with copies of their identity documents.
                                                √                                        √
         - The CIPC registers the company and issues a registration certificate.
                                                   √
         - The company  √  comes  into existence      on the date stated on the registration
           certificate.
                                                                              √
         - A public company
                         √     that wants   to raise capital from the  public   must issue a
           prospectus.
        Any other relevant answer related to the procedure for the formation of a company.
                                                                                   Max (10)

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### Page 18

Business Studies/P2                        18                              Hlayiso/Mock 2026
                                 NSC – Marking Guidelines

5.5     Factors to consider when choosing a form of ownership
                                           √                           √
         - The amount of capital needed and how it will be raised.
                                      √                                   √
         - The extent of the liability of the owners (limited/unlimited).
                      √                                           √
         - Continuity of the business if an owner dies/leaves.
                                       √                                    √
         - Legal requirements/costs for forming and running the business.
                                       √
         - Management √ and control, e.g. whether the owner wants to make all
           decisions.
                    √                                          √
         - Taxation that applies to each form of ownership.
                                √                 √
         - The size and nature of the business.
                                     √                               √
         - The number of owners and how profits will be shared.
        Any other relevant answer related to factors to consider when choosing a form of
        ownership.
                                                                                  Max (10)
5.6     Conclusion
         - Companies offer√√ limited liability and continuity, but must comply with the
           Companies Act.
         - Entrepreneurs
                 √√        must follow the correct procedure to register a company with the
           CIPC.
         - Choosing √√
                     the right form of ownership contributes to the success of the
           business.
        Any other relevant answer related to characteristics of a public
        company/advantages and disadvantages of a private company/formation of a
        company/factors when choosing a form of ownership.
                                                                         Any (1 x 2)     (2)
                                                                                        [40]

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### Page 19

Business Studies/P2                           19                               Hlayiso/Mock 2026
                                    NSC – Marking Guidelines

                     QUESTION 5: BREAKDOWN OF MARK ALLOCATION
             DETAILS                                           MAXIMUM      TOTAL
             Introduction                                         2
             Characteristics of a public company                  8
             Advantages and disadvantages of a private           12
                                                                            Max 32
             company
             Procedure for the formation of a company             10
             Factors when choosing a form of ownership            10
             Conclusion                                            2
             INSIGHT
             Layout                                                2
             Analysis/Interpretation                               2
                                                                               8
             Synthesis                                             2
             Originality/Examples                                  2
             TOTAL MARKS                                                      40
 LASO – For each component: Allocate 2 marks if all requirements are met. Allocate 1 mark if some
         requirements are met. Allocate 0 marks where requirements are not met at all.

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### Page 20

Business Studies/P2                           20                                 Hlayiso/Mock 2026
                                    NSC – Marking Guidelines

QUESTION 6: BUSINESS ROLES (ETHICS AND PROFESSIONALISM)
6.1     Introduction
         - Ethics refers to what is morally right or wrong,√while professionalism refers to the
           behaviour expected in a specific occupation.
                                                                                           √
         - Theories of ethics guide managers when making decisions in the workplace.
         - Businesses must conduct
                              √       professional, responsible, ethical and effective
           business practice.
                                                                    √
         - Ethical businesses earn the trust of their stakeholders.
        Any other relevant answer related to ethics and professionalism/theories of
        ethics/business practice/benefits of ethical business practice.
                                                                          Any (2 x 1)            (2)
6.2     Difference between ethics and professionalism
                          ETHICS                                   PROFESSIONALISM
                                     √
          Refers to moral
                     √ principles        that guide       Refers to√the behaviour, skills and
          behaviour.                                      qualities expected
                                                                      √        in a specific
                                                          profession.
                                                 √
          Determines what √  is right or wrong       in   Determines what
                                                                        √ is appropriate or
          a given situation.                              inappropriate
                                                                     √ behaviour in the
                                                          workplace.
                                    √
          Based on values/beliefs
                                √       of                Based on the codes√of              √
          society/the business.                           conduct/standards of a profession.
          E.g. not using business
                         √√       funds for               E.g. arriving on time and
                                                                                  √√dressing
          personal gain.                                  appropriately for work.
          Sub-max (4)                                     Sub-max (4)
        Any other relevant answer related to the difference between ethics and
        professionalism.
        NOTE: 1. The answer does not have to be in tabular format.
              2. The difference must be clear.
                                                                                           Max (8)

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