# Business Studies Grade 11 P2 November Mock 2026 QP (Eng)

> Grade 11 Business Studies Paper 2 question paper from the November Mock Exam 2026 (English), 10 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/grade-11-business-studies-2026-november-mock-exam-question-paper-paper-2/36dbb04f-0c54-46a6-a5d3-1c236becfe11
- Updated: 2026-10-29
- Subject: Business Studies
- Grade: Grade 11
- Language: English
- Document type: Question paper
- Year: 2026
- Exam period: November Mock Exam
- Paper: 2
- Publisher: Hlayiso
- Curriculum: CAPS
- Pages: 10

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## About this document

Business Studies · Grade 11 · November Mock Exam · 2026 · English. Question paper, 10 pages. Read online or download the PDF.

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## Document text

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### Page 1

Mock

                           hlayiso mock exams
                           Practice Series:
                           Grade 11 Exam Preparation
                           WWW.HLAYISO.COM

                                NATIONAL
                           SENIOR CERTIFICATE

                                   GRADE 11

                            BUSINESS STUDIES P2
                     NOVEMBER EXAMINATION 2026 (MOCK)

  MARKS: 150

  TIME: 2 hours

                     This question paper consists of 10 pages.

Copyright reserved                                               Please turn over

### Page 2

Business Studies/P2                         2                                Hlayiso/Mock 2026
                                         NSC Mock

INSTRUCTIONS AND INFORMATION
Read the following instructions carefully before answering the questions.
1.    This question paper consists of THREE sections and covers TWO main topics.
      SECTION A:       COMPULSORY
      SECTION B:       Consists of THREE questions.
                       Answer any TWO of the three questions in this section.
      SECTION C:       Consists of TWO questions.
                       Answer any ONE of the two questions in this section.
2.    Read the instructions for each question carefully and take note of what is required.
      Note that ONLY the answers to the first TWO questions selected in SECTION B and
      the answer to the FIRST question selected in SECTION C will be marked.
3.    Number the answers correctly according to the numbering system used in this question
      paper. NO marks will be awarded for answers that are numbered incorrectly.
4.    Except where other instructions are given, answers must be written in full sentences.
5.    Use the mark allocation and nature of each question to determine the length and depth
      of an answer.
6.    Use the table below as a guide for mark and time allocation when answering each
      question.
                      SECTION              QUESTION      MARKS        TIME
                                                                    (minutes)
       A: Objective-type questions              1           30         20
       COMPULSORY
       B: THREE direct/indirect-type            2           40
       questions                                                        70
         CHOICE:                                3            40
         Answer any TWO.                        4            40
       C: TWO essay-type questions              5            40
                                                                        30
         CHOICE: Answer any ONE.                6            40
                    TOTAL                                   150        120
7.    Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page,
      QUESTION 2 – new page.
8.    You may use a non-programmable calculator.
9.    Write neatly and legibly.

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### Page 3

Business Studies/P2                            3                              Hlayiso/Mock 2026
                                            NSC Mock

SECTION A (COMPULSORY)
QUESTION 1

1.1      Various options are provided as possible answers to the following questions.
         Choose the answer and write only the letter (A–D) next to the question
         numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D.
         1.1.1       Mandla owns Mandla’s Panel Beaters on his own and is personally
                     liable for all the debts of the business. This form of ownership is
                     known as a …
                     A     partnership.
                     B     private company.
                     C     sole trader.
                     D     non-profit company.
         1.1.2       Ayanda Enterprises lists its strengths, weaknesses, opportunities
                     and threats in its business plan by means of a …
                     A     Gantt chart.
                     B     timeline.
                     C     cash-flow forecast.
                     D     SWOT analysis.
         1.1.3       The … approach to ethics ensures that the values of a business are
                     in line with the values of the community in which it operates.
                     A     rights
                     B     common good
                     C     consequential
                     D     justice
         1.1.4       Kagiso Traders used a circle divided into slices to show the market
                     share of each of its products. This visual aid is known as a …
                     A     pie chart.
                     B     line graph.
                     C     bar graph.
                     D     pictogram.
         1.1.5       Lwazi Mining sent questionnaires to a panel of experts who
                     gave their opinions anonymously over several rounds. This
                     problem-solving technique is called the …
                     A     brainstorming technique.
                     B     Delphi technique.
                     C     force-field analysis.
                     D     nominal group technique.
                                                                                 (5 x 2)   (10)

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Business Studies/P2                            4                                Hlayiso/Mock 2026
                                            NSC Mock

1.2      Complete the following statements by using the word(s) provided in the list
         below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in
         the ANSWER BOOK.

                         public; private; business plan; action plan; crisis;
                             change; storming; norming; table; graph

         1.2.1       Sakhile Holdings Ltd may invite members of the public to buy its
                     shares. This form of ownership is known as a … company.
         1.2.2       A/An … is a written document that describes the steps, tasks and
                     deadlines needed to put a business idea into practice.
         1.2.3       A flood that destroys the stock of Mzansi Wholesalers and forces
                     the business to close for a week is an example of a/an …
         1.2.4       Team members of Unity Builders disagree about their roles and
                     compete for leadership during the … stage of team development.
         1.2.5       Information about the monthly sales of Lebo’s Boutique is arranged
                     in rows and columns in a/an …
                                                                                   (5 x 2)   (10)

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Business Studies/P2                          5                                Hlayiso/Mock 2026
                                          NSC Mock

1.3      Choose a description from COLUMN B that matches a term in COLUMN A.
         Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the
         ANSWER BOOK, e.g. 1.3.6 K.

                        COLUMN A                              COLUMN B
          1.3.1       Franchisee                A    a business that sells the right to
                                                     use its name, products and
                                                     business system
          1.3.2       Brainstorming             B    contracting an outside business
                                                     to perform certain functions on
                                                     behalf of the business
          1.3.3       Ethics                    C    a group of people generate as
                                                     many ideas as possible without
                                                     criticism
          1.3.4       Outsourcing               D    a document that invites the
                                                     public to buy shares in a public
                                                     company
          1.3.5       Prospectus                E    the behaviour, skills and
                                                     qualities expected of a person
                                                     in a specific occupation
                                                F    moral principles that guide
                                                     people to decide what is right or
                                                     wrong
                                                G    a person who buys the right to
                                                     use the brand name and
                                                     business system of another
                                                     business
                                                H    each person writes down ideas
                                                     privately before the group ranks
                                                     them
                                                I    renting an asset from its owner
                                                     for a fixed period in return for
                                                     regular payments
                                                J    a document that sets out the
                                                     rights and duties of the
                                                     shareholders and directors of a
                                                     company
                                                                                  (5 x 2)   (10)
                                                                   TOTAL SECTION A:           30

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Business Studies/P2                          6                             Hlayiso/Mock 2026
                                          NSC Mock

SECTION B
Answer ANY TWO questions in this section.
NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The
        answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW
        page, QUESTION 3 on a NEW page.
QUESTION 2: BUSINESS VENTURES

2.1      State any FOUR components of a business plan.                                    (4)
2.2      Outline the qualities of a successful entrepreneur.                              (4)
2.3      Read the scenario below and answer the questions that follow.

                                 THABO’S CAR WASH (TCW)
          Thabo bought an existing car wash in Mthatha from its owner, who retired
          after 20 years. He rents high-pressure washing machines from a supplier
          for a fixed monthly fee. A security company guards the premises at night
          in terms of a service contract with TCW.

         2.3.1       Identify TWO avenues of acquiring a business applied by Thabo.
                     Motivate your answer by quoting from the scenario above.
                     Use the table below as a GUIDE to answer QUESTION 2.3.1.

                               AVENUES                         MOTIVATIONS
                      1.
                      2.
                                                                                          (6)
         2.3.2       Explain the reasons why entrepreneurs may decide to buy an
                     existing business.                                                   (4)
2.4      Distinguish between own capital and borrowed capital as sources of funding.      (4)
2.5      Read the scenario below and answer the question that follows.

                                    BONOLO EVENTS (BE)
          Bonolo Events must organise a matric farewell in Kimberley within four
          weeks. In week 1, Lindiwe will book the venue. Sipho will arrange the
          catering during weeks 2 and 3. In week 4, Lindiwe will decorate the venue.

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Business Studies/P2                           7                              Hlayiso/Mock 2026
                                           NSC Mock

         2.5.1       Draw up a Gantt chart for BE using the information in the scenario
                     above.
                     Use the table below as a GUIDE to answer QUESTION 2.5.1.

                                                WEEKS                     PERSON
                      ACTIVITIES
                                   WEEK 1 WEEK 2 WEEK 3 WEEK 4 RESPONSIBLE

                                                                                            (6)
2.6      Discuss the importance of a business plan.                                         (6)
2.7      Recommend ways in which a presenter can handle feedback after a
         presentation in a non-aggressive and professional manner.                         (6)
                                                                                          [40]

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Business Studies/P2                           8                             Hlayiso/Mock 2026
                                           NSC Mock

QUESTION 3: BUSINESS ROLES

3.1      State any FOUR stages of team development.                                        (4)
3.2      Outline the importance of teamwork in the workplace.                              (6)
3.3      Read the scenario below and answer the questions that follow.

                                     LETHABO FOODS (LF)
          The sales of Lethabo Foods dropped for three months in a row. The
          manager called a meeting where all employees freely shared as many
          ideas as possible without anyone criticising them. Later, each employee
          privately wrote down his or her own ideas, and the group then ranked all
          the ideas to choose the best one.

         3.3.1       Identify TWO problem-solving techniques used by LF. Motivate your
                     answer by quoting from the scenario above.
                     Use the table below as a GUIDE to answer QUESTION 3.3.1.

                           PROBLEM-SOLVING                     MOTIVATIONS
                             TECHNIQUES
                      1.
                      2.
                                                                                           (6)
         3.3.2       Outline the steps in the problem-solving process.                     (4)
3.4      Differentiate between routine thinking and creative thinking.                     (4)
3.5      Explain the advantages of creative thinking in the workplace.                     (4)
3.6      Discuss ways in which businesses can deal with crises in the workplace.           (6)
3.7      Explain the causes of conflict in the workplace.                                 (6)
                                                                                         [40]

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Business Studies/P2                            9                              Hlayiso/Mock 2026
                                            NSC Mock

QUESTION 4: MISCELLANEOUS TOPICS

BUSINESS VENTURES
4.1      Name any TWO types of visual aids that can be used in a presentation.               (2)
4.2      Identify the form of ownership described in EACH of the following statements:
         4.2.1       Zinhle and her two friends own Ubuntu Tours. They share the profits
                     and are jointly and severally liable for the debts of the business.     (2)
         4.2.2       Nosipho owns Nosi’s Nails alone. She makes all the decisions and
                     the business has no separate legal personality.                         (2)
4.3      Explain the factors that a presenter must consider when preparing a
         presentation.                                                                       (4)
4.4      Discuss the advantages of franchising for the franchisee.                           (4)
4.5      Suggest ways in which presenters can design effective slides for a
         presentation.                                                                       (6)
BUSINESS ROLES
4.6      State any TWO major changes that people and businesses have to deal with.           (2)
4.7      Read the scenario below and answer the questions that follow.

                                 KOPANO CALL CENTRE (KCC)
          Agents at Kopano Call Centre work twelve-hour shifts and must answer at
          least 150 calls per day. Their supervisor often shouts at them in front of
          colleagues when targets are not met. Many agents feel tired and anxious
          at the end of their shifts.

         4.7.1       Quote TWO causes of stress experienced by the agents at KCC
                     from the scenario above.                                                (2)
         4.7.2       Suggest ways in which employees can manage stress in the
                     workplace.                                                              (4)
4.8      Explain the impact of globalisation as a major change on businesses.                (6)
4.9      Advise businesses on the functions of workplace forums.                            (6)
                                                                                           [40]
                                                                   TOTAL SECTION B:          80

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Business Studies/P2                         10                            Hlayiso/Mock 2026
                                         NSC Mock

SECTION C
Answer ANY ONE question in this section.
NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The answer to
        the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR
        QUESTION 6 on a NEW page.
QUESTION 5: BUSINESS VENTURES (FORMS OF OWNERSHIP)
Entrepreneurs who want their businesses to grow often choose to register a company. Public
and private companies have different characteristics, advantages and disadvantages. The
Companies Act, 2008 (Act 71 of 2008) sets out the procedure that must be followed to form a
company. Entrepreneurs must consider several factors before they decide on the most suitable
form of ownership.
Write an essay on forms of ownership in which you include the following aspects:
 • Outline the characteristics of a public company.
 • Explain the advantages and disadvantages of a private company.
 • Discuss the procedure for the formation of a company.
 • Advise entrepreneurs on the factors that they should consider when choosing a form of
   ownership.
                                                                                    [40]

QUESTION 6: BUSINESS ROLES (ETHICS AND PROFESSIONALISM)
Customers, employees and investors expect businesses to behave ethically and
professionally. Theories of ethics help managers to decide what is right or wrong in
the workplace. Businesses that conduct professional, responsible, ethical and effective
business practice build trust with their stakeholders and benefit in the long term.
Write an essay on ethics and professionalism in which you include the following aspects:
 • Distinguish between ethics and professionalism.
 • Explain the following theories of ethics:
    o Consequential theory
    o The rights approach
 • Discuss ways in which professional, responsible, ethical and effective business practice
   should be conducted.
 • Advise businesses on the benefits of ethical business practice.
                                                                                        [40]

                                                                TOTAL SECTION C:         40
                                                                  GRAND TOTAL:          150

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