# Information Technology Grade 11 P2 2020 Memo (Eng)

> Grade 11 Information Technology Paper 2 memorandum from the National Exemplar November Exam 2020 (English), 13 pages. Read online or download the free PDF.

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- Updated: 2026-09-28
- Subject: Information Technology
- Grade: Grade 11
- Document type: Memorandum
- Year: 2020
- Exam period: National Exemplar November Exam
- Paper: 2
- Curriculum: CAPS
- Pages: 13

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## About this document

Information Technology · Grade 11 · National Exemplar November Exam · 2020. Memorandum, 13 pages. Read online or download the PDF.

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### Page 1

NATIONAL
                      SENIOR CERTIFICATE

                                GRADE 11

                       NOVEMBER 2020

               INFORMATION TECHNOLOGY P 2
                    MARKING GUIDELINE
                       (EXEMPLAR)

MARKS:   150

                  This marking guideline consists of 13 pages.

### Page 2

2                                  INFORMATION TECHNOLOGY P2            (EC/NOVEMBER 2020)

 SECTION A: SHORT QUESTIONS

 QUESTION 1

 1.1    1.1.1        B – (Low-level programming language)                           (1)

        1.1.2        A – (0)                                                        (1)

        1.1.3        A – (Process)                                                  (1)

        1.1.4        B – (Data verification)                                        (1)

        1.1.5        C – (_Discount)                                                (1)

        1.1.6        B – (Data maintenance)                                         (1)

        1.1.7        B – (Modulation and Demodulation)                              (1)

        1.1.8        C – (Machine code)                                             (1)

        1.1.9        A – (Acceptable Usage Policy)                                  (1)

        1.1.10 B – (Office automation)                                              (1)

 1.2    1.2.1        Data redundancy                                                (1)

        1.2.2        Telecommuting                                                  (1)

        1.2.3        Anomaly/Anomalies                                              (1)

        1.2.4        Constant                                                       (1)

        1.2.5        Jail breaking                                                  (1)

                                                               TOTAL SECTION A:       15

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### Page 3

(EC/NOVEMBER 2020)                  INFORMATION TECHNOLOGY P2                              3

 SECTION B: SYSTEM TECHNOLOGIES

 QUESTION 2

 2.1 2.1.1      Dual Inline Memory Module / DIMM                                       (1)

       2.1.2    Volatile memory                                                        (1)

       2.1.3    DIMM slots/RAM slots                                                   (1)

       2.1.4    32bit operating system can only see and use 4GB of memory.             (1)

       2.1.5    Any ONE: 
                 Loads data and instructions (programs or applications) before the
                   CPU can work with them.
                 Temporarily stores data and instructions (programs or
                   applications) before the CPU can work with them.                     (1)

 2.2 Any ONE: 
     Spec A
      Windows 10 Pro – Operation system (OS)
      Kaspersky – Utility software

       Spec B
        Windows 10 Home – Operating system (OS)
        ESET – Utility software                                                        (2)

 2.3 2.3.1      8192 GB / 8GB                                                          (1)

       2.3.2    Double Data Rate                                                       (1)

 2.4 2.4.1      Intel CoreTM i7 9750H                                                  (1)

       2.4.2    Machine cycle                                                          (1)

       2.4.3        Fetching the instructions and data from memory (RAM) 
                    Decoding the instructions 
                    Executing the instructions 
                    Transferring data back to the memory                              (4)

 2.5 2.5.1          Built-in video/integrated adapter is used when doing normal
                     tasks  because it uses much less power and battery life.
                    Video card is used by programs that require good graphics.        (2)

       2.5.2        Intel RX 5700XT 8GB 
                    NVDIA GTX 1660 4GB                                                (2)

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### Page 4

4                               INFORMATION TECHNOLOGY P2                    (EC/NOVEMBER 2020)

 2.6      Compiler  takes the entire program and translates into machine
           language. 
          Interpreter  runs one line of a program and the current line is converted
           into machine language.                                                       (4)

 2.7 2.7.1      HDMI is an audio/video interface for transferring uncompressed
                video data,  compressed or uncompressed digital audio from
                HDMI device to a computer monitor, video projector, digital TV or
                digital audio device.                                                   (2)

       2.7.2    High Definition Multimedia Interface                                    (1)

                                                                TOTAL SECTION B:         26

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### Page 5

(EC/NOVEMBER 2020)                   INFORMATION TECHNOLOGY P2                                  5

 SECTION C: COMMUNICATION AND NETWORK TECHNOLOGIES

 QUESTION 3

 3.1 3.1.1      Computer network is a collection of computers or other computing
                devices connected by some sort of communication medium/channel
                to allow users to share software, hardware, data and information.             (1)

       3.1.2    Any TWO: 
                 Fast and efficient communication
                 Sharing of hardware resources
                 Centralisation of data
                 Transfer of files
                 Leisure
                 Increased control and security
                 Flexible access                                                              (2)

       3.1.3    Global Area Network (GAN) / World Wide Web (WWW)                              (1)

 3.2 3.2.1      (a)      Wi-Fi  NIC                                                           (1)
                (b)      3G/4G/LTE/5G                                                         (1)

       3.2.2    (a)      Wi-Fi  NIC                                                           (1)
                (b)      Ethernet  port                                                       (1)

 3.3 Wi-Fi access point sends and receives radio signals and allows devices to
     connect to a wired network wirelessly.                                                   (1)

       3.3.1    Base station                                                                  (1)

       3.3.2         Hotspot is an area, usually in a public space (such as airport, hotel
                      lobby and restaurant etc), where people may be granted Wi-Fi
                      access from access point to connect wirelessly to the Internet via
                      a wired network. 
                     Bandwidth refers to the total amount of data that can be
                      transferred from one point to another in a given period of time.        (2)

 3.4 3.4.1      Any ONE: 
                 Skype
                 Google voice
                 Vonage
                 ooVoo
                 Viber
                 Facebook Messenger
                 Jitsi
                 MicoSIP
                 8*8
                 EkigaZoiPer                                                                  (1)

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### Page 6

6                                INFORMATION TECHNOLOGY P2                   (EC/NOVEMBER 2020)

       3.4.2    Any TWO: 
                 The call quality may be poor if you have a slow Internet connection.
                 Your data cap can be used up quickly, especially when using video.
                 You need to purchase credits to call telephones that are not on the
                   Internet.
                 You need to have an Internet connection and both users need to
                   use the same software.                                              (2)

 3.5 3.5.1          Lossy compression compresses data by losing some of the data /
                     compresses data by sacrificing some insignificant or virtually
                     indetectable portion of the data. 
                    Lossless compression compresses data without losing any portion
                     of the data.                                                         (2)

       3.5.2    Lossy compression (Any ONE): 
                 Audio
                 Video
                 Still images
                Lossless compression (Any ONE): 
                 Documents
                 Spreadsheet
                 Databases                                                                (2)

 3.6 3.6.1          Fixed location Internet access  refers to high speed data
                     transmission to homes and businesses using cabled technology. 
                    Mobile Internet access  refers to the ability to connect to the
                     Internet using wireless networks such as cellular phone network.     (4)

       3.6.2    Fixed Location Internet Access
                 ADSL 

                Mobile Internet access (Any ONE): 
                 3G
                 4G/LTE
                 5G                                                                       (2)

                                                                 TOTAL SECTION C:          25

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### Page 7

(EC/NOVEMBER 2020)                 INFORMATION TECHNOLOGY P2                                 7

 SECTION D: DATA AND INFORMATION MANAGEMENT

 QUESTION 4

 4.1 4.1.1      DBMS is a software that allows you to work with electronic databases.  (1)

       4.1.2    Any THREE: 
                 Creates database
                 Edits the structure of the database
                 Adds, edits and deletes data in the database
                 Queries or searches the data in the database
                 Processes the data in the database to extract information                 (3)

       4.1.3    Bigtable                                                                   (1)

 4.2 4.2.1      Any THREE: 
                 Format check
                 Data type check
                 Range check
                 Presence check
                 Check digit                                                               (3)

       4.2.2        Accurate and without errors 
                    Verifiable 
                    Timely information                                                    (3)

 4.3 4.3.1
             tblStudent                                 tblStudentTransactions
                                    1
         PK  StudentID                                 PK     TransactionID
                                                ∞/m 
               FirstName                                FK     StudentID
               LastName                                         PostDate
               Address                                          Amount
               City                                             Description
               PostalCode
               DateAdmitted
               Major
               Photo                                                                        (5)

       4.3.2    Composite keys refer to the combination of more than one field to
                uniquely identify a record. 
                Primary key is a field which identifies each record with a unique value.  (2)

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### Page 8

8                            INFORMATION TECHNOLOGY P2                   (EC/NOVEMBER 2020)

 4.4 Any THREE: 
      Manages and maintains databases
      Controls the allocation and supervision of users of the database and their
        access rights
      Performs routine maintenance on the database
      Ensures the DB software is updated regularly
      Implementing a good backup policy
      Installing and configuring software on additional servers
      Ensuring systems have enough storage and memory                                 (3)

                                                               TOTAL SECTION D:         21

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### Page 9

(EC/NOVEMBER 2020)                  INFORMATION TECHNOLOGY P2                                  9

 SECTION E: SOLUTION DEVELOPMENT

 QUESTION 5

 5.1 5.1.1      American Standard Code for Information Interchange / ASCII                   (1)

       5.1.2    CSV/Comma elimited                                                           (1)

       5.1.3    (a)   AssignFile(txtStock, ‘Goods.txt) – Links file variable (txtStock) to
                      the file on the disk (Goods.txt).                                      (1)

                (b)   Append(txtStock) – opens an existing file to write to,  the file
                      pointer is positioned at the end of the file and the new data is
                      added to the end of the file.                                          (2)

 5.2 Step-and-Watch                                                                          (1)

 5.3 Data persistence refers to the ability of data to be retrieved and used more than
     once after it has been saved.                                                           (1)

 5.4 5.4.1      Format function is used to convert the real values to strings of equal
                length,  with leading spaces added.                                          (1)

       5.4.2    (a)      % – this indicates that the text which follows is formatting
                          instructions and not normal text 
                         10 – shows that the final string must contain 10 characters 
                         2 – shows that the final string must contain 2 decimal points/
                          values 
                         f – shows that the value being passed in the second parameter
                          is a floating-point value 
                         rWeight – holds the information that needs to be converted into
                          a formatted string                                             (5)

                (b)   m,  monetary                                                          (2)

 5.5      Selection sort is a sorting algorithm that uses two For loops to sort a list, by
           moving the smallest or largest element to the top of the list. 
          Bubble sort is a sorting algorithm that bubbles the smallest or largest
           element to the bottom of the list by using Boolean flag and a For loop.           (2)

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### Page 10

10                                 INFORMATION TECHNOLOGY P2                        (EC/NOVEMBER 2020)

 5.6       Line No   Value1       Value2       Value3     Value4      Screen Output
           1                                    10 
           2            5
           3                         7
           4                                               10.6 
           5                         2
           6            5
           7                                                                5
           8                                                                2
           9                                                                10 
           10                                                              10.6                  (5)

 5.7        Readln will read a line of text from the file buffer/variable text file and place
             it into the string variable. 
            Writeln will write a line of text to the buffer area/variable text file  and add
             an EOLn character to the line of text.                                               (2)

                                                                        TOTAL SECTION D:           24

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### Page 11

(EC/NOVEMBER 2020)                 INFORMATION TECHNOLOGY P2                                11

 SECTION F: INTEGRATED SCENARIO

 QUESTION 6

 6.1 6.1.1      Any THREE examples: 
                 Better record keeping or data storage and management
                 Better communication and virtual presence
                 Automation
                 Artificial Intelligence and sensor driven computing                        (3)

       6.1.2    Any TWO: 
                 Musicians now record an album with greater ease and lower cost
                   than ever before.
                 Well-known musicians have released albums created entirely on
                   iPads.
                 Musicians distribute their work directly without the aid of a studio.
                 IT gives them many ways to market themselves.
                 Customers can buy/ download music via Internet.                            (2)

       6.1.3        Workplace – is wherever work takes place/any place where people
                     work. 
                    Employment practices – refer to how people are employed,  for
                     how long, how they are paid, where and when they are expected to
                     work.                                                                   (2)

       6.1.4    Outsourcing occurs when contracting a specialist business to run
                aspects of your own business that are essential for proper
                functioning,  but that do not fall within your area of expertise.          (2)

 6.2 6.2.1      Settings in server operating system                                         (1)

       6.2.2    Any THREE aspects: 
                 A code of conduct educating users and governing their behaviour
                   when using the network and the Internet.
                 Details on when and where portable storage devices such as flash
                   disks and portable media players may be used.
                 Details of restrictions about installing any hardware or software.
                 Procedures to follow if users become the victims of identity theft,
                   malware, cyber bullying and/or cyber stalking.
                 Hints on how to avoid plagiarism and breaking copyright law.
                 Clear consequences of violating conditions spelt out in the AUP.           (3)

       6.2.3    Restrictions                                                                (1)

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### Page 12

12                               INFORMATION TECHNOLOGY P2                    (EC/NOVEMBER 2020)

 6.3 6.3.1      Any THREE: 
                 Better communication
                 More efficient administration
                 Census and statistics
                 Elections
                 Weather services and predictions                                          (3)

       6.3.2    Any THREE: 
                 Insufficient knowledge of and exposure to ICT.
                 ICT exposes them to risks that they cannot manage.
                 Abuse of ICT by criminal elements through activities such as
                   hacking, cybercrime.
                 Malware increases people’s fear of ICT and limits implementation
                   and adoption of ICT projects.                                            (3)

 6.4 6.4.1      Globalisation is the integration of economies, cultures, ideas and
                groups across the globe  driven by a world-wide network of
                communication, transport, trade and immigration. 
                                                    OR
                Globalisation is a process of connection, interaction and integration
                among people, companies, and governments.                                 (2)

       6.4.2    Any THREE: 
                 An efficient market where there is an equilibrium between what
                   buyers are willing to pay for a good or service and what sellers are
                   willing to sell a good or service for.
                 Increased competition between companies which improves the
                   service and quality of goods or services delivered to the consumers.
                 Security as countries’ economies are intertwined and dependent on
                   each other.
                 Wealth equality throughout the world as poorer nations have more
                   job opportunities.                                                   (3)

       6.4.3        Agricultural sector:  AI-powered machine vision systems can
                     measure crop populations and detect weeds or plant pests and use
                     robotic sprayers to precisely apply herbicides. 
                    Healthcare sector:  Precision medicine helps doctors analyse a
                     patient’s genome sequence, medical history and lifestyle, making a
                     diagnosis more reliable.                                              (4)

 6.5 6.5.1      Any THREE: 
                 Accidentally deleting files or reformatting a disk.
                 Not ensuring that regular backups are made.
                 Entering incorrect data in a program.
                 Losing or misplacing portable storage devices.
                 Allowing other unauthorised users to get access to data by not
                   following security principles (such as having secure password and
                   changing it on a regular basis.)                                         (3)

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### Page 13

(EC/NOVEMBER 2020)                 INFORMATION TECHNOLOGY P2                               13

       6.5.2    Any THREE: 
                 You need to back up data.
                 Automate or schedule the running of the backup software so that
                   you do not forget to run the backup process.
                 Back up your files on an external storage device such as portable
                   hard drive.
                 Keep the backups off-site in case of theft or a disaster such as fire.
                 Perform housekeeping so that you do not have multiple copies or
                   versions of the same files on your computer.
                 Consider archiving large files that you seldom use by moving them
                   off your computer to an external hard drive.
                 Check from time to time that the backups are actually working by
                   restoring some of the files from backups.                                (3)

 6.6 Any THREE: 
      Minimising user input
      Format checks
      Data type checks
      Range checks
      Presence check                                                                       (3)

 6.7 Mandatory fields are specific fields that are compulsory and need to be filled
     in.                                                                                   (1)

                                                                   TOTAL SECTION F: 39
                                                                     GRAND TOTAL: 150

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