# Information Technology Grade 11 P2 November Mock 2026 QP > Grade 11 Information Technology Paper 2 question paper from the November Mock Exam 2026 (English), 14 pages. Read online or download the free PDF. - Page: https://www.hlayiso.com/library/grade-11-information-technology-2026-november-mock-exam-question-paper-paper-2/0d775d8f-8e25-4800-a3d5-00c363e73482 - Updated: 2026-10-29 - Subject: Information Technology - Grade: Grade 11 - Language: English - Document type: Question paper - Year: 2026 - Exam period: November Mock Exam - Paper: 2 - Publisher: Hlayiso - Curriculum: CAPS - Pages: 14 Breadcrumbs: [Home](https://www.hlayiso.com/) › [Library](https://www.hlayiso.com/library) › [Grade 11](https://www.hlayiso.com/library/grade-11) › [Information Technology](https://www.hlayiso.com/library/grade-11/information-technology) › [Information Technology Grade 11 P2 November Mock 2026 QP](https://www.hlayiso.com/library/grade-11-information-technology-2026-november-mock-exam-question-paper-paper-2/0d775d8f-8e25-4800-a3d5-00c363e73482) ## About this document Information Technology · Grade 11 · November Mock Exam · 2026 · English. Question paper, 14 pages. Read online or download the PDF. Read it free online on the page above; download the PDF from there. ## Document text Text extracted from the PDF. Layout, diagrams and tables may not survive extraction. ### Page 1 Mock hlayiso mock exams Practice Series: Grade 11 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 11 INFORMATION TECHNOLOGY P2 NOVEMBER EXAMINATION 2026 (MOCK) MARKS: 150 TIME: 3 hours This question paper consists of 14 pages. Copyright reserved Please turn over ### Page 2 Information Technology/P2 2 Hlayiso/Mock 2026 NSC Mock INSTRUCTIONS AND INFORMATION 1. This question paper consists of SIX sections: SECTION A: Short Questions (15) SECTION B: Systems Technologies (25) SECTION C: Communication and Network Technologies (25) SECTION D: Data and Information Management (25) SECTION E: Solution Development (25) SECTION F: Integrated Scenario (35) 2. Read ALL the questions carefully. 3. Answer ALL the questions. 4. The mark allocation generally gives an indication of the number of facts/reasons required. 5. Number the answers correctly according to the numbering system used in this question paper. 6. Write neatly and legibly. Copyright reserved Please turn over ### Page 3 Information Technology/P2 3 Hlayiso/Mock 2026 NSC Mock SECTION A: SHORT QUESTIONS QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D. 1.1.1 Which ONE of the following is an example of utility software? A Spreadsheet B Disk defragmenter (1) C Web browser D Presentation software 1.1.2 The bus on the motherboard that carries the memory location that the CPU wants to read from or write to, is the … A data bus. B control bus. (1) C address bus. D expansion bus. 1.1.3 In which network topology is every node connected to a central switch? A Bus B Ring (1) C Mesh D Star 1.1.4 What is the value of the Delphi expression 23 MOD 4? A 5 B 3 (1) C 5.75 D 6 1.1.5 The field in a database table that uniquely identifies each record is called the … A foreign key. B primary key. (1) C index. D validation rule. Copyright reserved Please turn over ### Page 4 Information Technology/P2 4 Hlayiso/Mock 2026 NSC Mock 1.2 Choose a term from COLUMN B that matches a description in COLUMN A. Write only the letter (A–L) next to the question numbers (1.2.1 to 1.2.10) in the ANSWER BOOK, e.g. 1.2.11 M. COLUMN A COLUMN B 1.2.1 Translates all the source code of a program A protocol into an executable file before the program is run 1.2.2 Firmware stored on a chip on the motherboard B compiler that tests the hardware and starts the boot process 1.2.3 The operating system runs two or more C freeware programs at the same time by rapidly switching the CPU between them 1.2.4 A set of rules that determines how data is D spam transmitted between devices on a network 1.2.5 The amount of data that can be transmitted E MAC address over a communication channel per second 1.2.6 A validation check that ensures that a value F runtime error lies between a lower and an upper limit 1.2.7 An error that only occurs while a program is G interpreter being executed, for example a division by zero 1.2.8 Unwanted e-mail messages that are sent in H multitasking bulk to many recipients 1.2.9 Software that may be used free of charge, but I range check of which the source code is not available 1.2.10 A unique physical address that is assigned to J bandwidth a network interface card by the manufacturer K phishing L UEFI/BIOS (10 x 1) (10) TOTAL SECTION A: 15 Copyright reserved Please turn over ### Page 5 Information Technology/P2 5 Hlayiso/Mock 2026 NSC Mock SECTION B: SYSTEMS TECHNOLOGIES QUESTION 2 SCENARIO The Siyakhula Community Learning Centre in Tembisa, Gauteng, offers a library, a computer laboratory and online tutoring to learners in the area. The centre recently bought new desktop computers for its computer laboratory. 2.1 The new computers have the following specifications: Processor Quad-core CPU, 3.2 GHz, 8 MB cache Memory 8 GB DDR4 RAM Storage 256 GB solid-state drive (SSD) Ports 4 x USB 3.0, 1 x HDMI, 1 x RJ-45 Operating system Windows 11 2.1.1 What does the value 3.2 GHz indicate about the CPU? (1) 2.1.2 Explain the purpose of RAM in a computer. (2) 2.1.3 Apart from the clock speed, state TWO other factors that influence the performance of a computer. (2) 2.2 The diagram below shows a simplified layout of the motherboard of one of the computers. B A C D chipset 2.2.1 Identify the components labelled A, B and C. (3) 2.2.2 The connectors labelled D are SATA connectors. Name ONE device that can be connected to a SATA connector. (1) Copyright reserved Please turn over ### Page 6 Information Technology/P2 6 Hlayiso/Mock 2026 NSC Mock 2.2.3 The dotted lines represent buses. Differentiate between the data bus and the address bus. (2) 2.3 The server of the centre has two processors. Differentiate between multiprocessing and multithreading. (2) 2.4 The centre runs its library system and its file server as two virtual machines on ONE physical server. 2.4.1 Explain the term virtual machine. (1) 2.4.2 Give TWO advantages of using virtual machines for the centre. (2) 2.5 Learners often bring their own USB flash drives to the laboratory. 2.5.1 Explain the role of the operating system and device drivers when a USB flash drive is plugged into a computer. (2) 2.5.2 Name a utility program that should scan the flash drives before they are opened. (1) 2.6 Give TWO reasons why the software on the computers should be updated regularly. (2) 2.7 The programming club of the centre uses a compiler for Delphi and an interpreter for Python. Give TWO differences between a compiler and an interpreter. (2) 2.8 Suggest TWO ways in which the centre can reduce the electricity used by the computers in the laboratory. (2) TOTAL SECTION B: 25 Copyright reserved Please turn over ### Page 7 Information Technology/P2 7 Hlayiso/Mock 2026 NSC Mock SECTION C: COMMUNICATION AND NETWORK TECHNOLOGIES QUESTION 3 3.1 The 20 computers in the laboratory are connected to a switch with UTP cables. Learners with laptops connect to the network through a wireless access point (WAP), which is also connected to the switch. PC PC PC PC PC Server Switch Router Internet Printer WAP Laptop Laptop 3.1.1 Identify the type of network in the laboratory, based on its geographical size. (1) 3.1.2 Name the physical topology of the network. (1) 3.1.3 Give TWO advantages of this topology. (2) 3.1.4 Explain how a switch sends data to the correct computer on the network. (2) 3.1.5 State ONE disadvantage of UTP cable compared to fibre-optic cable. (1) 3.1.6 Name the hardware component inside each computer that is needed to connect the computer to the network. (1) 3.2 The wireless access point allows learners to connect their laptops to the network. 3.2.1 Give TWO advantages of a wireless connection compared to a cable connection. (2) 3.2.2 State ONE way in which the centre can prevent unauthorised users from connecting to the wireless network. (1) 3.3 The centre has an uncapped 100 Mbps fibre connection to the internet from an internet service provider (ISP). 3.3.1 Explain the term internet service provider (ISP) and name ONE service, other than internet access, that an ISP can provide. (2) 3.3.2 Differentiate between the internet and the World Wide Web (WWW). (2) 3.4 The centre sends a weekly e-mail newsletter to parents and also posts information on social media. Copyright reserved Please turn over ### Page 8 Information Technology/P2 8 Hlayiso/Mock 2026 NSC Mock 3.4.1 Explain the difference between the CC and the BCC fields when an e-mail is sent. (2) 3.4.2 Name TWO rules of netiquette that the staff should follow when they communicate online. (2) 3.5 The centre has an intranet for its staff. Explain what an intranet is and give ONE example of a resource that could be shared on the intranet. (2) 3.6 Tutors give online lessons to learners using video conferencing software. 3.6.1 Name TWO hardware devices that a learner needs to take part in a video conference, apart from the computer. (2) 3.6.2 The software uses VoIP for voice calls. Expand the abbreviation VoIP and give ONE advantage of VoIP. (2) TOTAL SECTION C: 25 Copyright reserved Please turn over ### Page 9 Information Technology/P2 9 Hlayiso/Mock 2026 NSC Mock SECTION D: DATA AND INFORMATION MANAGEMENT QUESTION 4 The library of the centre uses a database to keep track of its books, its members and the books that members borrow. 4.1 Until last year, the library kept all its records in a paper register. 4.1.1 Differentiate between data and information. (2) 4.1.2 Give TWO advantages of storing the library’s records in a database instead of in a paper register. (2) 4.2 The table tblBooks stores the details of the books. Examples of records in the table are shown below. (The data is fictitious.) BookID ISBN Title Author DatePublished Available Price 1 0710458821 Stars over Tembisa N. Mokoena 2019/03/12 Yes R245.00 2 0798312406 Coding with Delphi R. Naidoo 2021/07/01 No R389.95 3 0624109953 The Kasi Detective T. Dlamini 2018/11/20 Yes R199.00 4 0798312406 Coding with Delphi R. Naidoo 2021/07/01 Yes R389.95 4.2.1 Suggest the most suitable data type for EACH of the following fields: (a) ISBN (b) DatePublished (c) Available (d) Price (4) 4.2.2 Give ONE reason why the ISBN field should NOT be stored as a number data type. (1) 4.2.3 The library has more than one copy of some books. Explain why the ISBN field cannot be used as the primary key of the table. (1) 4.3 The database also contains the tables tblMembers and tblLoans. A member may borrow many books over time, and a book may be borrowed many times. The fields of the three tables are shown below. tblMembers tblLoans tblBooks MemberID LoanID BookID FirstName DateBorrowed ISBN Surname DateReturned Title CellNo Author DateOfBirth DatePublished Available Price 4.3.1 Redraw the tables in your ANSWER BOOK and do the following: • Indicate the primary key of each table. • Add the foreign key(s) that are needed in the tblLoans table. • Draw the relationships between the tables and indicate the type of each relationship. (5) 4.3.2 Explain the term referential integrity. (2) 4.4 When a new member registers, the details of the member are captured on a form. Copyright reserved Please turn over ### Page 10 Information Technology/P2 10 Hlayiso/Mock 2026 NSC Mock 4.4.1 Differentiate between data validation and data verification. (2) 4.4.2 Suggest a suitable validation check for EACH of the following fields: (a) CellNo (b) DateOfBirth (2) 4.5 Name TWO characteristics of good-quality data. (2) 4.6 The database is managed with a database management system (DBMS) on the server of the centre. 4.6.1 Explain what a DBMS is. (1) 4.6.2 State ONE responsibility of a database administrator. (1) TOTAL SECTION D: 25 Copyright reserved Please turn over ### Page 11 Information Technology/P2 11 Hlayiso/Mock 2026 NSC Mock SECTION E: SOLUTION DEVELOPMENT QUESTION 5 5.1 The following Delphi statement has been executed: sWord := 'TEMBISA LEARNING CENTRE'; Write down the result of EACH of the following statements. Each statement uses the original value of sWord. 5.1.1 iLength := Length(sWord); (1) 5.1.2 iPos := Pos('N', sWord); (1) 5.1.3 sPart := Copy(sWord, 9, 5); (1) 5.1.4 Delete(sWord, 1, 8); (Give the value of sWord.) (1) 5.2 Give the value of the variable in EACH of the following Delphi statements: 5.2.1 iX := 17 DIV 5 + 17 MOD 5; (1) 5.2.2 iY := Round(6.7) + Trunc(-2.7); (1) 5.2.3 bFlag := (5 > 3) AND NOT (2 = 2); (1) 5.3 The following code was written to calculate and display the average of the ten marks stored in an array called arrMarks. The variables were declared as follows: arrMarks: array [1 .. 10] of Integer; i, iTotal, iAverage: Integer; Line 1 iTotal := 0; Line 2 for i := 1 to 9 do Line 3 iTotal := iTotal + arrMarks[i]; Line 4 iAverage := iTotal / 10; Line 5 lblAverage.Caption := 'Average: ' + iAverage; 5.3.1 Lines 4 and 5 contain syntax (compilation) errors. Explain the error in EACH line and show how the line can be corrected. (4) 5.3.2 The code also contains a logical error. Identify the line number of the logical error and explain how it should be corrected. (2) 5.4 Study the following segment of Delphi code: iNum := 6; iCount := 0; sOut := ''; for i := 1 to iNum do if iNum MOD i = 0 then begin Inc(iCount); sOut := sOut + IntToStr(i) + ' '; end; Copyright reserved Please turn over ### Page 12 Information Technology/P2 12 Hlayiso/Mock 2026 NSC Mock 5.4.1 Copy and complete the trace table below in your ANSWER BOOK to show the values of the variables while the code is executed. i iNum MOD i = 0 iCount sOut 0 ” (5) 5.4.2 Describe the purpose of the code segment. (1) 5.5 Differentiate between the Rewrite and the Append procedures when they are used with a text file. (2) 5.6 The maximum temperatures (in °C) measured at the centre for the seven days of a week must be stored in an array. 5.6.1 Write a Delphi statement to declare an array called arrTemps that can store the seven temperatures as real numbers. (1) 5.6.2 Write Delphi code to find and display the lowest temperature in the array arrTemps and the number of the day (1 to 7) on which it was measured. Assume that the array has been populated. (3) TOTAL SECTION E: 25 Copyright reserved Please turn over ### Page 13 Information Technology/P2 13 Hlayiso/Mock 2026 NSC Mock SECTION F: INTEGRATED SCENARIO QUESTION 6 SCENARIO A company donated 30 second-hand laptops to the Siyakhula Community Learning Centre. The centre will lend the laptops to learners who do not have computers at home, and it plans to offer more of its services online. 6.1 The laptops were used by the employees of the company before they were donated. 6.1.1 Give TWO things that the centre should do with the donated laptops before they are lent to learners. (2) 6.1.2 Explain the term e-waste and give ONE way in which the centre can dispose of laptops that no longer work in a responsible manner. (2) 6.2 Learners will save their school projects in cloud storage. 6.2.1 Explain the term cloud storage. (1) 6.2.2 Give TWO advantages of cloud storage for the learners. (2) 6.2.3 State ONE disadvantage of cloud storage for the learners. (1) 6.3 Several learners received the following e-mail message: Dear customer, your bank account has been suspended due to suspicious activity. Click on the link below within 24 hours and enter your card number and PIN to verify your account. Failure to do so will result in your account being closed. 6.3.1 Name the type of attack that is illustrated by this e-mail message. (1) 6.3.2 Give TWO characteristics of the e-mail message that indicate that it is not genuine. (2) 6.3.3 Give TWO guidelines for creating a strong password. (2) 6.3.4 The learning portal of the centre sends a one-time PIN (OTP) to the cellphone of a learner when the learner logs in. Explain how this improves the security of the portal. (2) 6.4 Many learners share photographs and personal information on social media. 6.4.1 Explain the term digital footprint. (1) 6.4.2 Give TWO ways in which learners can protect their identity online. (2) 6.5 The centre stores the names, addresses and cellphone numbers of the learners who borrow laptops. 6.5.1 Expand the abbreviation POPIA. (1) 6.5.2 State TWO responsibilities of the centre in terms of POPIA regarding the personal information of the learners. (2) Copyright reserved Please turn over ### Page 14 Information Technology/P2 14 Hlayiso/Mock 2026 NSC Mock 6.6 Some learners spend many hours a day working on the laptops. Name TWO health problems that may be caused by the long-term use of computers and suggest a way to prevent EACH problem. (4) 6.7 The centre’s mobile app uses the location of a learner to show the nearest study venue that is open. 6.7.1 Explain the term location-based service. (1) 6.7.2 State ONE concern that users may have about location-based services. (1) 6.8 Some learners copy text from websites into their projects without acknowledging the sources. Differentiate between plagiarism and copyright infringement. (2) 6.9 Explain the term digital divide and give TWO ways in which the centre helps to bridge the digital divide in its community. (3) 6.10 Learners use an AI chatbot to get help with their homework. 6.10.1 Give ONE advantage and ONE disadvantage of using an AI chatbot to help with homework. (2) 6.10.2 Explain why learners should check the information that the chatbot gives them against other sources. 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