# Information Technology Grade 12 P2 NSC June 2021 Memo (Eng)

> Grade 12 Information Technology Paper 2 memorandum from the NSC June Exam 2021 (English), 13 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/information-technology-p2-may-june-2021-mg-eng/0726b5b5-4922-4ce7-9231-c300faa8a9bc
- Updated: 2026-10-29
- Subject: Information Technology
- Grade: Grade 12
- Document type: Memorandum
- Year: 2021
- Exam period: NSC June Exam
- Paper: 2
- Curriculum: CAPS
- Pages: 13

Breadcrumbs: [Home](https://www.hlayiso.com/) › [Library](https://www.hlayiso.com/library) › [Grade 12](https://www.hlayiso.com/library/grade-12) › [Information Technology](https://www.hlayiso.com/library/grade-12/information-technology) › [Information Technology Grade 12 P2 NSC June 2021 Memo (Eng)](https://www.hlayiso.com/library/information-technology-p2-may-june-2021-mg-eng/0726b5b5-4922-4ce7-9231-c300faa8a9bc)

## About this document

Information Technology · Grade 12 · NSC June Exam · 2021. Memorandum. Read online or download the PDF.

Read it free online on the page above; download the PDF from there.

## Document text

Text extracted from the PDF. Layout, diagrams and tables may not survive extraction.

### Page 1

Downloaded from hlayiso.com

             SENIOR CERTIFICATE EXAMINATIONS/
         NATIONAL SENIOR CERTIFICATE EXAMINATIONS

                          INFORMATION TECHNOLOGY P2

                                          2021

                                MARKING GUIDELINES

                                                                      MARKS: 150

                      These marking guidelines consist of 13 pages.

Copyright reserved                                                    Please turn over

### Page 2

Downloaded from hlayiso.com
Information Technology/P2                      2                             DBE/2021
                                   SC/NSC – Marking Guidelines

SECTION A: SHORT QUESTIONS

QUESTION 1

1.1       1.1.1      G                                                                    (1)

          1.1.2      I                                                                    (1)

          1.1.3      A                                                                    (1)

          1.1.4      N                                                                    (1)

          1.1.5      E                                                                    (1)

          1.1.6      L                                                                    (1)

          1.1.7      H                                                                    (1)

          1.1.8      K                                                                    (1)

          1.1.9      J                                                                    (1)

          1.1.10     C                                                                    (1)

1.2       1.2.1      SSD – solid state drive                                               (1)

          1.2.2      Driver                                                                (1)

          1.2.3      Software as a service (Saas)                                          (1)

          1.2.4      Convergence                                                           (1)

          1.2.5      Cookie                                                                (1)

                                                                 TOTAL SECTION A:          15

Copyright reserved                                                      Please turn over

### Page 3

Downloaded from hlayiso.com
Information Technology/P2                       3                                     DBE/2021
                                    SC/NSC – Marking Guidelines

SECTION B: SYSTEMS TECHNOLOGIES

QUESTION 2

2.1       Point to point connections between components (not devices) are not shared/
          are dedicated 
          providing high data transfer speeds                                                     (2)

2.2       2.2.1      Quad-core                                                                    (1)

          2.2.2      A task is separated into different threads  that can be processed
                     simultaneously spread/executed on/by different cores.                        (2)

          2.2.3      Any TWO of: 
                      Stores data and instructions that may be needed next / recently
                        used / pre-fetched
                      It is high speed memory / closer to (on) the CPU
                      Faster access than fetching from RAM
                      Prevent slower process from slowing down systems                            (2)

2.3       A bus                                                                                   (1)

2.4       Discuss TWO characteristic of RAM (2 x ) of the following:
           RAM has no moving parts and it is completely electronic (Solid State
             Memory) - Electronic
           RAM is faster than any mechanical hardware (hard/optical drive) - Fast
           RAM loses its contents if the power supply is interrupted - Volatile
           RAM is more expensive per GB than storage - Comparatively expensive
           It stores data and instructions currently being executed.

          NOTE: Only one mark if the characteristic is mentioned with no discussion                (4)

2.5       By using one computer developers can test their software on different
          operating systems / platforms.                                                          (2)

2.6       2.6.1      Firmware is used to control the basic operation of a device.                 (1)

          2.6.2      On a ROM chip                                                                (1)

2.7       The CMOS is the type of memory that stores the BIOS settings that can be
          changed,  while the BIOS contains the essential start-up instructions / does
          the POST on a computer.                                                                 (2)

Copyright reserved                                                              Please turn over

### Page 4

Downloaded from hlayiso.com
Information Technology/P2                     4                                    DBE/2021
                                  SC/NSC – Marking Guidelines

2.8       THREE concepts: 
           Make sure that you have a good backup policy and know how to restore
            your data / save all your important files in the cloud / syncing of files
            across devices.
           Make sure you have records of all your licence keys and serial numbers.
           Keep the software installation files/CD/DVD/flash disk in a place where
            you can easily find and access them.

              Concepts:
               Data backup
               Keeping licence keys/ serial numbers
               Keep installation files/CDs/DVD/flash disk

2.9       2.9.1       8 bits                                                                   (1)

          2.9.2      Any TWO of 
                      Ease of access/speed
                      This enables the user to better search for a file using words or
                       phrases that might appear inside the document.
                      The operating system has an index that does not only include
                       file names, but also include words and parts of text inside the
                       file.                                                                    (2)

          2.9.3       Any ONE of 
                       To remove temp files downloaded from the Internet
                       To remove deleted files and folders by emptying the recycle bin
                       To remove temp files created by operating system
                       To remove components of operating system that are not used
                       To remove installed programs that you no longer/seldom uses
                       To free up/open up additional space on the HDD
                       To improve the access speed of the device
                                                                                                (1)

                                                                    TOTAL SECTION B:            25

Copyright reserved                                                           Please turn over

### Page 5

Downloaded from hlayiso.com
Information Technology/P2                        5                                       DBE/2021
                                     SC/NSC – Marking Guidelines

SECTION C:        COMMUNICATION AND NETWORK TECHNOLOGIES

QUESTION 3

3.1      3.1.1       Ethernet                                                                         (1)

         3.1.2       Any TWO of 
                      New devices can easily be added/removed/set up on the network.
                      Easy to troubleshoot/maintain
                      If any connected device breaks, the rest of the network is not
                       affected.
                      Network traffic can be managed more effectively                                 (2)

          3.1.3      A switch connects many computers on the same network and has
                     the ability to direct network traffic to the correct port / lessens network
                     traffic.                                                                         (2)

3.2       3.2.1      The person/point from which a downloaded file is being shared                    (1)

          3.2.2      Internet: Any ONE
                      The Internet shares information accessible to everybody.
                      Internet - much larger network than an Intranet / unlimited
                         resources

                     Intranet: Any ONE
                      An Intranet shares information / is accessible privately/ limited
                         group.
                      Intranet – small network with limited resources                                 (2)

3.3      3.3.1        VPN  (any explanation implying VPN)                                             (1)

         3.3.2        It is a loophole that is programmed into software  that is used to
                      bypass the security  controls in the network/computer/program.                  (2)

         3.3.3        All changes/updates of the files will automatically be copied to  all
                      the devices linked to online storage/folders.                                   (2)

3.4      3.4.1       Customised: A search in which the results are customised by search
                     engines (like Google) to match one's profile of interests and
                     activities. 

                     Context aware: A search in which additional information (e.g. one's
                     present physical location) is used as criteria to make search results
                     more relevant.                                                                   (2)

Copyright reserved                                                                  Please turn over

### Page 6

Downloaded from hlayiso.com
Information Technology/P2                       6                                   DBE/2021
                                    SC/NSC – Marking Guidelines

         3.4.2       Advertisers pay for sponsored links to appear even when not
                     relevant to the search. 
                     OR
                     The user often sees sponsored links first on the results page and
                     these links do not always take you to a relevant information/website.        (2)

3.5       3.5.1      Any TWO of 
                     Javascript, Pearl, Ruby, ASP.net, Python, PHP, HTML-5 (not without
                     5)                                                                           (2)

          3.5.2      Retrieves information from a database on the web server using the
                     profile of the user  for whom the web page is dynamically created
                     on the server before downloaded to your browser. 

                     Concepts:
                      Personal information obtained from a database on the webserver
                      Web page is created on the server before downloaded.                       (2)

3.6       DSS analyses the information gathered and presents it in a summarised or
          graphical format suitable for making informed decisions.

          Any TWO of the following concepts: 
           Analyse information
           Presents information in a summarised or graphical format suitable
           Assists in informed decision making/decision support system                           (2)

3.7       The quality of information - can be questionable as anybody can create/edit
          the information. 
          OR
          The bias of editors - any editor can select/edit the information to promote
          his/her point of view.                                                                  (1)

                                                                     TOTAL SECTION C:             24

Copyright reserved                                                             Please turn over

### Page 7

Downloaded from hlayiso.com
Information Technology/P2                      7                                     DBE/2021
                                   SC/NSC – Marking Guidelines

SECTION D: DATA AND INFORMATION MANAGEMENT

QUESTION 4

4.1       4.1.1      To uniquely identify a record in a table.                                  (1)

          4.1.2      There can be more than one store in the mall that opened on the
                     same day.                                                                  (1)

          4.1.3      StoreID/StoreNumber.                                                       (1)

4.2       4.2.1      Normalisation is the process of efficiently designing a database
                     ensuring data integrity and eliminating data redundancy.
                     OR
                     Designing a database to prevent anomalies and data redundancy.              (2)

          4.2.2      NumYearsOpened can be calculatedusing the DateOpened field.               (2)

4.3       Any TWO of 
           Test for the format of the date e.g.
               o format must be yyyy/mm/dd.
           Test if the date is in the correct range e.g.
               o the date the shop opened was after the date that the mall opened
               o check that the date is not in the future.
           Presence check – a date was entered or selected.

          NOTE: In each case accept an explanation or a suitable example.                        (2)

4.4       4.4.1      Any ONE of: 
                     Has
                     Employs
                     Also accept any other sensible action verb that describes the
                     relationship.                                                               (1)

          4.4.2      B      One to many                                                         (1)

4.5       4.5.1      False                                                                      (1)

          4.5.2      True                                                                       (1)

          4.5.3      True                                                                       (1)

          4.5.4      True                                                                       (1)

          4.5.5      True                                                                       (1)

Copyright reserved                                                            Please turn over

### Page 8

Downloaded from hlayiso.com
Information Technology/P2                     8                                    DBE/2021
                                  SC/NSC – Marking Guidelines

4.6       Any TWO of 

             To make the data more suitable for data mining.
             Data need to be compressed to limit size.
             Data need to be standardised to the same format as the data in the data
              warehouse.                                                                        (2)

4.7      Any ONE of 
          To access the history of the record.
          To reinstate the record / provide for recovery if records are deleted
           accidentally.
          For auditing purposes.                                                               (1)

4.8       Any TWO of 
           Slows down the network traffic because of the large volume of data being
            communicated/overloading.
           High data charges (cost).
           The risk of the whole business shutting down when the central database is
            down.                                                                               (2)

4.9      Any TWO 
          Validate data fields.
          Provide only certain options for example using a component where input
           can only be selected.
          Limit size of fields to be entered.
          Use parameterised queries.                                                           (2)

4.10.1    Online data collection is where data is processed immediately/in real time
          after it has been captured or collected. 
          OR
          Data is captured/recorded and saved directly/immediately onto a system                (2)

4.10.2    Any ONE example  with the benefit/use of data 

          Possible answers:

             The specific purchases are recorded – business establishes buying
              patterns of clients.
             The bank that clients use is recorded – business can use it as bargaining
              tool with bank.
             The time of day that purchase is made – can plan for rush hours.

          Also accept other valid answers.                                                      (2)

                                                                   TOTAL SECTION D:             27

Copyright reserved                                                           Please turn over

### Page 9

Downloaded from hlayiso.com
Information Technology/P2                         9                                      DBE/2021
                                      SC/NSC – Marking Guidelines

SECTION E: SOLUTION DEVELOPMENT

QUESTION 5

5.1    5.1.1     Any ONE of 
                  Flowchart
                  IPO
                  Pseudo code                                                                      (1)

       5.1.2     Any ONE of 
                  A programmer of any programming language must be able to
                    understand / code the algorithm
                  Anyone must be able to interpret the algorithm.
                  It is just a planned solution, not a program.                                    (1)

5.2    5.2.1     Any ONE of 
                     Indent the code
                     Better line spacing/open lines
                     Add comments to code                                                          (1)

       5.2.2     (a)       Logical error                                                           (1)

                 (b)       Concepts:
                           Scope:
                            iSum is a local variable in each of the subprograms / not
                               global 
                           Life time:
                            iSum is again declared ‘empty’ in each displayAnswer
                               procedure call                                                      (2)

5.3    5.3.1         Any ONE of 
                     iRandom := random(31) + 10;
                     iRandom := randomrange(10,41);                                                 (1)

       5.3.2         (a)   (iii) if (iRandom MOD 2 <> 0) then                                      (1)

                     (b)   (ii) 8                                                                  (1)

                     (c)   (iii) Repeat
                                    …
                                 Until iCountOdd = 15;                                             (1)

Copyright reserved                                                               Please turn over

### Page 10

Downloaded from hlayiso.com
Information Technology/P2                        10                                  DBE/2021
                                      SC/NSC – Marking Guidelines

5.4    5.4.1         Integer                                                                      (1)

       5.4.2         Real/ Double  // the compiler will reject integer because of the sqrt        (1)
5.5     5.5.1        Accessor method returns the current value of an attribute of an object
                     Mutator method returns no value but changes the current value of an
                     attribute of an object.                                                      (2)

        5.5.2        (a)   Any ONE of: 
                            Accessibility
                            Private and public declaration                                        (1)

                     (b)   Any ONE of: 
                            To control access from other units/programs
                            Unintentional changes prevented
                            Direct access and change prevented.                                   (1)

        5.5.3        setContactNumber                                                             (1)

5.6                  sLine  iTerm1 + ' ' + iTerm2 
                     loop  I from 1 to iNumTerms – 2 
                       start loop
                          iTerm3  iTerm1 + iTerm2 
                          sLine  sLine + iTerm3 + ' ' 
                          iTerm1  iTerm2
                          iTerm2  iTerm3 
                        end loop
                      Display sLine                                                               (8)

                                                                      TOTAL SECTION E:             25

Copyright reserved                                                              Please turn over

### Page 11

Downloaded from hlayiso.com
Information Technology/P2                       11                                   DBE/2021
                                     SC/NSC – Marking Guidelines

SECTION F: INTEGRATED SCENARIO

QUESTION 6

6.1       6.1.1      Micro waves / Radio waves                                                    (1)

          6.1.2       Any TWO of 
                      To increase the range/ mall can cover a large area
                      There may be a lot of traffic with many users on a single access
                        point / less sharing of available bandwidth / will provide higher
                        access speed
                      Signal interference by structures like walls                                (2)

6.2       6.2.1      Mobile device 
                     OR accept a suitable example such as Smart phone/tablet/smart
                     watch                                                                         (1)

          6.2.2      The trend that mobile devices increasingly use apps  to access
                     web-sites directly rather than via a browser.
                     OR
                     The web is the backend and the app is the front end.                          (2)

          6.2.3      Any ONE for two marks
                     Designing your program to ensure the continuing function of a piece
                     of software under unforeseen circumstances.
                     OR
                     When a programmer anticipates problems and writes code to deal
                     with them.                                                                    (2)

          6.2.4      Any TWO of 
                      Check data for consistency and integrity
                      Use try/catch
                      Range checking
                      Format checking
                      Using pre-defined lists / combo box
                      Check if items are selected or input entered from components                (2)

Copyright reserved                                                              Please turn over

### Page 12

Downloaded from hlayiso.com
Information Technology/P2                       12                                   DBE/2021
                                     SC/NSC – Marking Guidelines

6.3       6.3.1      HTTPS / SSL                                                                (1)

          6.3.2         Public key sent to the person/computer wishing to communicate,
                         sent over the network 
                        Public key used to ENCRYPT data/session key that is sent back
                         to institution  (bank),
                        Private key that matches the public key which never moves over
                         network) is used to DECRYPT the data/session key 

                         Concepts: Marks allocated towards the following:

                         Encryption using public key
                         Decryption using private key
                         Public key is sent / private key retained by user                       (3)

6.4       6.4.1      Computer-processing where the physical location of people and
                     objects are determined and used during processing.                        (2)

          6.4.2      Any ONE of 
                      Specific advertisements / notifications when someone walks pass
                       a shop.
                      Request to rate a shop as soon as you visit the shop.

                         Any other acceptable answer.                                            (1)

6.5       6.5.1      A white hat hacker does not cause damage  they just prove skills/
                     test security/not committing a crime
                     A black hat hacker hacks to cause damage or steal data or commit
                     a crime.                                                                    (2)

          6.5.2      The servers become overloaded, unresponsive, and effectively
                     unavailable for everyone.                                                  (1)

          6.5.3      Any TWO of 
                      Loss of revenue due to cost for security
                      Downtime
                      Damage of reputations / losing customers
                      Loss of data
                      Theft of money via web                                                    (2)

6.6       A fixed physical address that has a reception desk and meeting room 
          which is used as a shared space by people who otherwise work from a
          mobile office.                                                                        (2)

Copyright reserved                                                            Please turn over

### Page 13

Downloaded from hlayiso.com
Information Technology/P2                      13                                    DBE/2021
                                    SC/NSC – Marking Guidelines

6.7       6.7.1      Telecommuting                                                             (1)

          6.7.2      List the device  (example filtered microphone / ear phones)
                     Motivation  (example to block out background - sound / block out
                     other conversations)                                                       (2)

          6.7.3      Any ONE of 
                      Skype
                      Teams
                      FaceTime
                      Jitsi
                      Zoom
                      WhatsApp calls

                     Any other correct video conferencing platform                              (1)

          6.7.4      Any ONE of 
                      Google Drive
                      One Drive/Share point
                      Dropbox

                     Any other correct online storage space                                     (1)

6.8       6.8.1      While Virtual Reality immerses you into a virtual world and blocks out
                     the real word  / Computer based,
                     Augmented Reality refers to overlaying computer-generated images
                     on top of real-time images  / Combines real world images with
                     computer generated images.                                                 (2)

          6.8.2      Any ONE of 
                      The app can have an assistant advertising some products
                      The app can give you 3D views of some of the items in the shops

                     Good explanation showing knowledge about using AR                          (1)

          6.8.3      Any TWO of 
                      Camera
                      Gyroscope / movement sensor
                      Accelerometers
                      GPS
                      Light sensor                                                             (2)

                                                                      TOTAL SECTION F:          34
                                                                        GRAND TOTAL:            150

Copyright reserved

## Related documents

- [IT P2 GR12 MEMO SEPT2021 English](https://www.hlayiso.com/library/it-p2-gr12-memo-sept2021-english/dc6b2b22-5eff-42a1-abf6-da544d6fc4c9) — Information Technology · Memo · 2021 · Eng
- [IT Prelim Paper 2 Memo 2021](https://www.hlayiso.com/library/it-prelim-paper-2-memo-2021/c0f21c00-25ee-47fe-91f3-7e5383c4e8f1) — Information Technology · Memo · 2021
- [Information Technology P2 May June 2018 Memo Afr](https://www.hlayiso.com/library/information-technology-p2-may-june-2018-memo-afr/53776df3-0cf3-4d09-a7e5-fb431e799895) — Information Technology · Memo · 2018 · Afr
- [Information Technology P2 May June 2017 Memo Afr](https://www.hlayiso.com/library/information-technology-p2-may-june-2017-memo-afr/6da80f60-503e-4b1b-82cc-20d06ddbb825) — Information Technology · Memo · 2017 · Afr
- [Information Technology P2 May June 2016 Memo Eng](https://www.hlayiso.com/library/information-technology-p2-may-june-2016-memo-eng/f5e735aa-40b5-4040-82d7-4d4a107316a9) — Information Technology · Memo · 2016 · Eng
- [Information Technology P2 June July 2015 Memo Afr](https://www.hlayiso.com/library/information-technology-p2-june-july-2015-memo-afr/404cef0e-5ff8-4efd-8b8b-351975ba246c) — Information Technology · Memo · 2015 · Afr

## More from Grade 12 Information Technology

- [IT-P2-GR12 QP-Afr-SEP-2025 watermark](https://www.hlayiso.com/library/it-p2-gr12-qp-afr-sep-2025-watermark/569cc299-ae7c-4635-9514-cf03f9242ebc) — QP · 2025 · Afr
- [IT P2 QP GR12 SEPT 2024 AFR](https://www.hlayiso.com/library/it-p2-qp-gr12-sept-2024-afr/9016098b-e233-49f4-b1dc-f0838363c6af) — QP · 2024 · Afr
- [IT P2 QP GR12 SEPT 2024 English](https://www.hlayiso.com/library/it-p2-qp-gr12-sept-2024-english/83309154-2856-47f1-82cc-cc04c8ab38b1) — QP · 2024 · Eng
- [Information Technology P1 Nov 2024 Afr](https://www.hlayiso.com/library/information-technology-p1-nov-2024-afr/f4b19c44-77ce-482a-9f85-438813c25f87) — QP · 2024 · Afr
- [Information Technology P2 Nov 2024 Eng](https://www.hlayiso.com/library/information-technology-p2-nov-2024-eng/3afa20d1-1c0f-4969-8a56-d690e9b24d70) — QP · 2024 · Eng
- [Information Technology P1 May-June 2023 MG Eng](https://www.hlayiso.com/library/information-technology-p1-may-june-2023-mg-eng/f868554b-8f4f-4370-aa4e-cfa745fc806d) — Memo · 2023 · Eng

## Collection

- [Grade 12 past papers](https://www.hlayiso.com/grade-12/past-papers)

---

Hlayiso: free CAPS and IEB past papers, memos, notes and study guides for South African learners. When citing, link the page URL above, not a PDF or /api/ URL.
