# Information Technology Grade 12 P2 NSC November 2023 Memo

> Grade 12 Information Technology Paper 2 memorandum from the NSC November Exam 2023 (English), 19 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/information-technology-p2-nov-2023-mg-eng/0815f216-a68b-42ed-a255-aedd5bd155d9
- Updated: 2026-10-29
- Subject: Information Technology
- Grade: Grade 12
- Document type: Memorandum
- Year: 2023
- Exam period: NSC November Exam
- Paper: 2
- Curriculum: CAPS
- Pages: 19

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## About this document

Information Technology · Grade 12 · NSC November Exam · 2023. Memorandum. Read online or download the PDF.

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### Page 1

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                                   NATIONAL
                              SENIOR CERTIFICATE

                                     GRADE 12

                         INFORMATION TECHNOLOGY P2

                               MARKING GUIDELINES

                                  NOVEMBER 2023

MARKS: 150

Approved:

                     These marking guidelines consist of 19 pages.

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Information Technology/P2                      2                       DBE/November 2023
                                     NSC – Marking Guidelines

 SECTION A: SHORT QUESTIONS

 QUESTION 1

 1.1       1.1.1     H                      Green computing                                 (1)

           1.1.2     I                      IoT                                             (1)

           1.1.3     J                      Volatile                                        (1)

           1.1.4     C                      Ergonomics                                      (1)

           1.1.5     D                      Wiki                                            (1)

           1.1.6     L                      Augmented reality                               (1)

           1.1.7     P                      Query                                           (1)

           1.1.8     M                      jpeg                                            (1)

           1.1.9     G                      URL                                             (1)

           1.1.10    O                      BitTorrent                                      (1)

 1.2       1.2.1     A                      Botnet                                          (1)

           1.2.2     D                      Cache                                           (1)

           1.2.3     C                      Open-Source Software                            (1)

           1.2.4     C                      Broadband                                       (1)

           1.2.5     C                      7                                               (1)

 1.3       1.3.1     Plug-in / Extension / Add-on                                           (1)

           1.3.2     Relational database                                                    (1)

           1.3.3     Ransomware                                                             (1)

           1.3.4     Copyright                                                              (1)

           1.3.5     Scalability                                                            (1)

                                                                    TOTAL SECTION A:         20

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Information Technology/P2                        3                          DBE/November 2023
                                      NSC – Marking Guidelines

 SECTION B: SYSTEMS TECHNOLOGIES

 QUESTION 2

 2.1       2.1.1     Any TWO characteristics of a motherboard: 

                        Type of ZIF socket
                        Type of CPU supported / Bus speed
                        Type of chipset
                        Types of slots
                        Number of slots
                        Available ports
                        Number of DIMM/RAM slots
                        Extra features: Wi-Fi/Bluetooth built-in
                        Number of SATA ports
                        Form Factor/physical size
                        On board features like NIC                                                 (2)

           2.1.2     GPU / Graphics card / Video card                                              (1)

           2.1.3     Any TWO examples of flash storage: 

                        Flash drive
                        SSD / M.2
                        Memory card / SD card                                                      (2)

 2.2       2.2.1     It is a server hosted/based on the internet (online)  that does not exist
                     as a physical entity / only exists in software.                           (2)

           2.2.2     Any TWO justifications of using cloud virtual servers: 

                        Accessibility/ubiquity – The server could be accessed at any
                         location/any time using an internet connection
                        Scalability – The server specifications could be adapted to suit the
                         changing needs of the university
                        The server does not use local resources
                        The service provider takes responsibility for maintenance and
                         software upgrading
                        Outsourcing of skilled processes
                        Improved server reliability/availability
                        Lower total operational cost / Affordability                               (2)

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Information Technology/P2                        4                           DBE/November 2023
                                      NSC – Marking Guidelines

           2.2.3     Any TWO advantages for using SaaS: 

                        Don't need to install software on the computers / easy setup.
                        Do not need to update software on the computers.
                        No need for high-end computers as you only need to run the
                         applications from the web browser.
                        SaaS company responsible for storing data and backups.
                        Work from multiple devices/locations.
                        Takes up less local resources.
                        Collaboration features
                        Scalability / Ability to upgrade SaaS model according to their needs

                     NOTE: Do NOT accept renting/cost.                                              (2)

           2.2.4     Motivation for using site license:

                     A site license allows all the employees of the institution to use the same
                     license  which is cheaper than buying individual licenses. 

                     Any TWO of the following concepts:
                      Replaces the need for individual licenses / All users use the same
                       license
                      Leading to cost saving
                      Leading to less administration                                     (2)

2.3        2.3.1     A backup strategy ensures that regular copies of data are made  that
                     will prevent data loss  and ensure quick recovery/restoring of data 
                     to prevent downtime.

                     Any THREE of the following concepts:
                      Creating copies of data
                      Regular creation of back-ups/copies
                      To prevent data loss
                      Data can be quickly recovered/restored                                       (3)

           2.3.2     Any TWO disadvantages of using cloud storage: 

                        Internet access required to access storage
                        Bandwidth issues – You need a large amount of bandwidth to back
                         up large chunks of data
                        Full data recovery could take some time
                        Data costs associated with storing data off-site
                        Security exposure
                        Data may be lost if company/service closes down                            (2)

2.4        Power user                                                                              (1)

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Information Technology/P2                       5                         DBE/November 2023
                                     NSC – Marking Guidelines

2.5        2.5.1     Any TWO properties associated with a computer worm: 

                        Ability to replicate itself from one computer to another
                        Creates back-doors for other threats to gain access to a computer
                         system
                        Uses weak areas in an application/operating system to spread
                        Transfers over a network to other devices
                        Emails itself to all the contacts in an email address book
                        Uses a lot of system resources (slows down machine)
                        Causes strain on network bandwidth
                        Causes loss of data                                               (2)

           2.5.2     Firewalls monitor and manage access to a network from other
                     networks,  while an anti-virus identifies/blocks/removes malware. 

                     Concepts:
                      Firewall monitors network traffic, but does not always prevent the
                       spread of malware
                      Anti-virus identifies/removes malware                                      (2)

2.6        Any ONE motivation why defragmenting is not needed on an SSD: 

           SSD has no moving parts. (2)
           OR
           SSD is a type of electronic storage. (2)
           OR
           Groups/position of stored data doesn't influence access speed. (2)                     (2)

                                                                    TOTAL SECTION B:              25

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Information Technology/P2                         6                        DBE/November 2023
                                       NSC – Marking Guidelines

 SECTION C:          COMMUNICATION AND NETWORK TECHNOLOGIES

 QUESTION 3

 3.1       3.1.1      Any ONE explanation of a network: 

                      A network is a group of interconnected devices (1) that can
                      communicate with each other. (1)

                      Concepts:
                       Multiple devices that are connected
                       Via a communication medium                                                (2)

           3.1.2      Why the school would benefit from investing in communication and
                      network technologies: 

                      Providing TWO reasons: 
                      
                       Improved productivity
                       Improved communication speed
                       Improved reliability
                       Increasing the capacity
                       Supports more devices
                       Supports modern online services
                       Improved collaboration

                      Also ACCEPT any ONE reason with an explanation.                             (2)

           3.1.3      Any TWO components of a LAN:
                        2 x name of component 
                        2 x motivation 

                           Network Interface Card (NIC) (1) – This is a hardware component
                            that connects a device to the network. (1)
                           Switch (1) – This is a networking device that connects multiple
                            devices together in a local area network. (1)
                           Router/Modem (1) – To provide connection to the internet. (1)
                           Cabling/Communication medium (1) – To carry signals / connect
                            devices/nodes (1)
                           Wireless Access Points (1) – To provide wireless access to a
                            network. (1)                                                          (4)

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Information Technology/P2                         7                              DBE/November 2023
                                       NSC – Marking Guidelines

           3.1.4     (a)      Any ONE problem/disadvantage of layout described:

                              Failure of one device/switch  can make other parts of the
                              network inaccessible. 
                              
                              OR
                              Multiple switches are connected in series (1) if any one of the
                              switches fail, it can disrupt other parts of the network. (1)

                              OR
                              Single cable between network segments (1) can lead to
                              congestion in the cables / loss of network management
                              efficiency. (1)

                              OR
                              Signal travels through multiple switches (1) it can slow down
                              communication. (1)

                              Concepts:
                               Switches are connected in series / Single cable between
                                network segments / Signal travels through multiple switches
                                / A problem in one device influences other parts of the
                                network
                               Can lead to congestion / slower communication / network
                                segments failing                                                         (2)

                     (b)
                                                       Main
                                                                       
                                                   switch/router

                                  Switch 1     Switch 2     Switch 3       Switch 4   

                              Concepts:
                               Centralised switch (1)
                               Secondary switches individually connected (1)                            (2)

 3.2       3.2.1     Any ONE wireless technology: 

                           WiFi/Access points
                           Range extenders
                           WiMax
                           Satellite
                           Mesh technology                                                              (1)

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Information Technology/P2                         8                          DBE/November 2023
                                       NSC – Marking Guidelines

           3.2.2     How to extend the wireless capability of the school's network:

                     Using additional access points,  which can be placed strategically /
                     spread across the school grounds. 
                     
                     OR
                     WiMAX (1) has a larger range. (1)
                     
                     Also accept other technically correct answers.                                 (2)

           3.2.3     Any ONE way the network could be extended to the hostel: 
                     Motivation 

                           WiMAX/WiFi – Hostel will be in range of WiMax/WiFi technology.
                           Fiber cable – Low attenuation makes data transfer over long
                            distances possible.
                           UTP with switches – Signal needs to be repeatedly strengthened
                            to cover the distance.
                           VPN – Use existing resources to securely connect to the school's
                            network over the internet.                                              (2)

 3.3       3.3.1     (a)      Voice over Internet Protocol                                         (1)

                     (b)      Any TWO of the following differences of VoIP vs traditional
                              calls: 

                                 No dedicated connection/calls made over the internet
                                 Lower cost
                                 Allows for video calls
                                 Needs preinstalled software applications
                                 Can make call to any computing device connected to the
                                  internet
                                 Call cost not dependant on distances                              (2)

           3.3.2     Any TWO technical challenges to implement VoIP:
                       2 x challenges identified 
                       2 x correctly described 

                        Stable internet connection (1) – To ensure that the call does not
                         disconnect (1)
                        Sufficient bandwidth (1) – Low connection speed can influence the
                         quality of the call (1)
                        Software (1) – Must be the same version / compatible (1)
                        Data cost (1) – High data cost when making video calls (1)                 (4)

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Information Technology/P2                        9                          DBE/November 2023
                                      NSC – Marking Guidelines

 3.4       An intranet is an organisation's private network / Internet-like environment 
           consisting of web pages.
           Course notes, schedules, news, announcements etc. could be posted to the
           intranet providing access to these resources/communication.                             (2)

 3.5       3.5.1     Any TWO reasons why a RDC be used: 

                        Software is easily configured on host and target computer
                         compared to setting up a VPN
                        Allows users same control on the remote device as if sitting in front
                         of the device
                        Changes are made to files directly on the remote computer
                        Software is included in your operating system                              (2)

           3.5.2     Any ONE advantage of RDC: 

                        Provides access to viewing from any location / at any time
                        Low maintenance cost
                        Convenient/saves time/cost saving

                     Any ONE disadvantage of RDC: 

                        Can be hacked
                        Setup cost is expensive
                        Dependant on internet access/data cost
                        Video material can take a long time to transfer                            (2)

                                                                       TOTAL SECTION C:             30

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Information Technology/P2                      10                           DBE/November 2023
                                     NSC – Marking Guidelines

 SECTION D: DATA AND INFORMATION MANAGEMENT

 QUESTION 4

 4.1       4.1.1     A primary key is a field in a table that uniquely identifies each record
                     in that table.                                                                (1)

           4.1.2     Cannot have a null value.                                                     (1)

           4.1.3     (a)    Any ONE design error with explanation: 

                            Data is duplicated in the Teacher field. (1) If the teacher is
                            replaced the data needs to be corrected everywhere. (1)
                            OR
                            Table is not normalised (1) the table contains redundant data /
                            Teacher field is linked to register class / Teacher field is
                            dependent on another field that is not part of primary key. (1)

                            OR
                            Any TWO examples of design errors: (2)
                             Data redundancy/repeated data/not normalised
                             A field is dependent on another field that is not the primary
                               key/description of anomaly                                           (2)

                     (b)    Create a separate table  and move the RegisterClass and
                            Teacher fields to that table.  Use the RegisterClass field as the
                            foreign key in the tblLearners table  and the primary key in the
                            new table. 
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            
                            

                            Concepts:
                             Splitting the data into two tables
                             RegisterClass/teachers must be placed in a separate table
                             Tables must be linked
                             Indication of linking on the RegisterClass

                            Note: Concepts can be described or illustrated using a table
                            diagram.                                                                (4)

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Information Technology/P2                        11                         DBE/November 2023
                                       NSC – Marking Guidelines

 4.2       Validation vs verification: 

              Validation ensures that data is acceptable/valid. (1)
              Verification is ensuring the correctness of data. (1)

           Why validation does not remove the need for verification: 

           If data is valid, it only implies that the data is in the correct format/data
           type/range/presence/check digit, (1) and not necessarily factually
           correct. (1)
           OR
           Verification requires that the information be checked against the source (1),
           that validation does not do. (1)                                                         (4)

 4.3       4.3.1     SQL/Structured query language code                                            (1)

           4.3.2     Identify and explain a scenario where a server-database would be
                     required:

                     Where a lot of personnel need to access the same database. 
                     A server-based database will allow many users to use the database
                     at once,  from many different locations. 

                     Concepts:
                      Scenario correctly identified with many users/many locations
                      Simultaneous use of database / providing access to many users
                      Access possible from different locations/over a network                      (3)

 4.4       4.4.1     Any TWO of the following about an audit trail: 

                           Tracks WHAT changes are made
                           Tracks WHEN changes were made
                           Tracks WHO made changes                                                 (2)

           4.4.2     Any ONE method  with an explanation enhancing the security of the
                     school database: 

                           Access control: Setting permissions and access levels for users,
                            passwords, biometric access control, multifactor authentication,
                            physical locking of server room.
                           Encryption: By encrypting sensitive data such as learner records,
                            the school can prevent unauthorised access to this information.
                           Regular backups: Regular backups are essential for protecting
                            data from loss due to hardware failure, data corruption, or other
                            disasters.
                           Firewall: Using a firewall to monitor all incoming and outgoing
                            transmissions/traffic and block unwanted communication/
                            requests.                                                               (2)

                                                                        TOTAL SECTION D:            20
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Information Technology/P2                       12                   DBE/November 2023
                                      NSC – Marking Guidelines

 SECTION E: SOLUTION DEVELOPMENT

 QUESTION 5

5.1       5.1.1      (a) Any ONE indicating initialising: 
                          Line 1 (iCount := 0)
                          Line 4 (sLine := '')                                             (1)

                     (b) Any ONE indicating looping: 
                          Line 2 (for iRow := 1 to 3 do)
                          Line 5 (for iCol := 1 to 5 do)                                   (1)

          5.1.2      15                                                                    (1)

          5.1.3      ***** 
                     Only one line                                                        (2)

          5.1.4      iCol := 1; 
                     while iCol <= 5 do 
                       begin
                         inc(iCol); 
                         …
                       end;

                     OR

                     iCol := 0; (1)
                     repeat 
                         inc(iCol);(1)
                         …
                     until iCol = 5 (1)

                     OR
                     Any other correct solution

                     Concepts:
                      Initialise counter (1)
                      Conditional loop with correct condition (1)
                      Increment loop controller (1)                                        (3)

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Information Technology/P2                    13                       DBE/November 2023
                                   NSC – Marking Guidelines

5.2         name       counter   Is counter <= 5?     Is arrNames      Display
                                                      [counter]
                                                      = name?
             Lebo
                            0
                                       True
                            1
                                                              False
                                       True
                            2
                                                              False
                                       True
                            3
                                                              True
                                                                         Found
                                                                        

          Concepts:
           Correct counter column (1)
           Correct Is counter < 5 column (1)
           Correct Is arrNames [counter] = name column (1)
           Correct Display – Any phrase indicating "Found" (1)                              (4)

5.3       Input sWord (Given)
          Initialise sOutput
          Loop  K from length of sWord downto 1 
            sOutput  sOutput + sWord[K] 

          OR

          Input sWord (Given)
          Initialise sOutput
          Loop (1) K from 1 to length of sWord (1)
            sOutput  sWord[K] + sOutput (2)

          OR
          Any other correct solution

          Concepts:
           Loop (1) for length (1)
           Correct adding of characters using correct indexing (2)                          (4)

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Information Technology/P2                  14                        DBE/November 2023
                                 NSC – Marking Guidelines

5.4                                      TStudentCard
           - fStudentNumber : String
           - fName : String
           - fSurname : String
           - fStudyYear : integer
           + <<constructor>> Create (sStudentNumber, sName,
                                     sSurname : String;
                                     iStudyYear : integer)
           + setStudyYear (iStudyYear : integer)

          Concepts to be used within a UML diagram:
           Indicate attributes to be private 
           Indicate methods to be public 
           All attributes declared correctly with correct data types 
           Constructor/Create method declared correctly 
                with correct parameters 
           Mutator method declared correctly with correct integer parameter 
                                                                                             (6)

                                                                 TOTAL SECTION E:             22

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Information Technology/P2                       15                            DBE/November 2023
                                      NSC – Marking Guidelines

 SECTION F: INTEGRATED SCENARIO

 QUESTION 6

 6.1       6.1.1      The use of an image/two-dimensional block code to store
                      information/URL. 
                      It can be captured/scanned using a digital camera/smartphone.                 (2)

           6.1.2      Any ONE way information is automatically entered: 

                           Autocomplete/Autofill done by the browser
                           Information stored in cookie from previous visits to site
                           Device/App feature from registered/stored information                    (1)

 6.2       6.2.1      (a)     A computer's OS utilises more than one processor or
                              processing core  to simultaneously execute multiple
                              tasks/threads/processes.                                              (2)

                      (b)     The process of ensuring that each process/task/thread gets
                              enough CPU time  and access to memory, storage and other
                              hardware  to be able to work without interference by other
                              processes.

                              Concepts:
                               Allocation/sharing of processing time
                               Allocation of resources/memory/storage                               (2)

           6.2.2      When a website is visited for the first time, the browser downloads
                      all the necessary content from the server to cache on local
                      storage. 
                      When the user visits the website again, the browser loads the
                      content from cache. 

                      Concepts:
                       Web content from previous visits is stored
                       Content obtained from the cache/local storage when visited
                        again                                                                        (2)

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Information Technology/P2                     16                           DBE/November 2023
                                    NSC – Marking Guidelines

           6.2.3      Critical discussion of streaming rather than downloading:

                      A critical discussion of at least TWO aspects comparing its implication
                      on both streaming and downloading:

                      2 x 2 marks 

                                         Streaming                  Downloading
                       Storage           Accessible without the     Requires enough
                                         need to store locally.     storage space for
                                                                    downloaded material.
                       Speed of          Instantly available to     Needs to be
                       access            start watching.            downloaded first to
                                                                    watch.
                       Internet          Only available with        Can be viewed without
                       Dependency        internet connection.       internet connection
                                                                    after download.
                       Ownership/        Does not provide           Users keeps a copy of
                       Copyright         permanent ownership.       the file locally.
                       Cost              Often involves             May include one-time
                                         subscription models.       purchases or rentals.
                       Environmental     Consumes more              Consumes less energy
                       Impact            energy because it          because it can be
                                         must be downloaded         repeatedly viewed
                                         every time it is viewed.   after being
                                                                    downloaded once.
                       Quality of        Quality may fluctuate      Provides a consistent
                       Experience        based on internet          quality experience.
                                         speed.
                       Security          Content is only            Content is locally
                                         retained in a buffer.      stored and might
                                                                    include malware.

                      ALSO ACCEPT other relevant and correct answers.                              (4)

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Information Technology/P2                       17                           DBE/November 2023
                                      NSC – Marking Guidelines

 6.3       6.3.1      Any TWO features of a Web 1.0 website: 
                       Static pages that do not change frequently
                       Simple design with limited graphics and multimedia content
                       User is a content consumer and not a content creator
                       Hyperlinks to other webpages for further information
                       Basic HTML and CSS code used for webpage creation
                       No interactive or collaborative features, such as user comments
                         or social media integration                                                (2)

           6.3.2      Any TWO reasons why websites have evolved from Web 1.0 to Web
                      2.0: 

                           To allow users to contribute content
                           To provide an interactive experience
                           To allow for social networking
                           Availability of new web technologies
                           Higher bandwidth availability
                           Internet availability                                                   (2)

 6.4       6.4.1      Any TWO of the following reasons why the data might compromise
                      the quality of input data: 

                           Because of the different formats used to enter the same
                            information/data not standardised.
                           It will be difficult to group/compare/analyse/sort records with
                            different formats.
                           Difficult to extract core information that can lead to errors

                      Concepts:
                       Different formats can lead to (1)
                       Incorrect capturing of data
                         OR
                        Difficulty in extracting/interpreting the data (1)                          (2)

           6.4.2      Any TWO of the following different techniques on how the form
                      could be optimised to prevent this type of input: 

                       Selection components
                        o List box
                        o Combo box / Dropdown box
                        o Radio group
                        o Spin edit
                       Providing examples of required format / default values
                       Input mask                                                                  (2)

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Information Technology/P2                        18                         DBE/November 2023
                                       NSC – Marking Guidelines

           6.4.3      (a) 

                      (b) 

                      Alternative 1:

                                                (a)             (b)
                            Data                                             Decisions
                                           Information       Knowledge

                      Alternative 2:

                                                                  (b)
                                                (a)
                            Data                             Information     Decisions
                                            Processing
                                                             / Knowledge
                                                                                                    (2)

 6.5       6.5.1      Any ONE reason for using a distributed database: 

                           Increased performance levels/less traffic on network/less traffic
                            on server/less data transfer
                           Can accommodate many users
                           Needs to be accessed from many locations
                           More stable (reduces redundancy)                                        (1)

           6.5.2      The information is scrambled/made inaccessible  using a secret
                      key/algorithm/set of rules.                                                  (2)

           6.5.3      Partitioning  each server only stores the part of the data it works
                      with / Less data to be stored or transferred 
                      OR
                      Duplication (1) every server holds all the data / Data will not be lost
                      if one server crashes (1)                                                     (2)

 6.6       6.6.1      Any TWO valid digital platforms: 

                           Email
                           Social media
                           Blogs
                           Online newspapers
                           Instant messaging
                           Website

                      Also accept any TWO examples of any of the above.                             (2)

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Information Technology/P2                     19                        DBE/November 2023
                                    NSC – Marking Guidelines

           6.6.2      Any ONE example of a policy document: 

                           Acceptable Usage Policy (AUP)
                           Privacy Policy
                           POPIA
                           EULA (End User License Agreement)                               (1)

 6.7       Any TWO potential risks of using ChatGPT: 

              People rely on the information generated without any fact-checking
              Copyright issues/Plagiarism
              Over reliance on the technology
              Replacing human skills/employment opportunities
              Removing motivation to learn skills
              Limited accountability
              May generate potentially inappropriate content for children
              May generate malicious code
              May track and store personal information

           Also accept other valid examples.                                                (2)

                                                                    TOTAL SECTION F:        33
                                                                      GRAND TOTAL:          150

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