# Information Technology Grade 11 P2 2020 QP (Eng)

> Grade 11 Information Technology Paper 2 question paper from the Eastern Cape November 2020 (English), 14 pages. Read online or download the free PDF.

- Page: https://www.hlayiso.com/library/it-p2-gr11-qp-eng-nov2020-eng-d/6e6532ed-728d-4718-9fd8-2f86e492e5cc
- Updated: 2026-09-27
- Subject: Information Technology
- Grade: Grade 11
- Document type: Question paper
- Year: 2020
- Exam period: Eastern Cape November
- Paper: 2
- Curriculum: CAPS
- Pages: 14

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## About this document

Information Technology · Grade 11 · Eastern Cape November · 2020. Question paper, 14 pages. Read online or download the PDF.

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                           NATIONAL
                      SENIOR CERTIFICATE

                                GRADE 11

                       NOVEMBER 2020

               INFORMATION TECHNOLOGY P2
                      (EXEMPLAR)

MARKS:   150

TIME:    3 hours

                               *IINFTE2*

                   This question paper consists of 14 pages.

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2                             INFORMATION TECHNOLOGY P2                      (EC/NOVEMBER 2020)

 INSTRUCTIONS AND INFORMATION

 1.    This paper consists of SIX sections:

       SECTION A: Short questions                                     (15)
       SECTION B: System Technologies                                 (26)
       SECTION C: Communication and Network Technologies              (25)
       SECTION D: Data and Information Management                     (21)
       SECTION E: Solution Development                                (24)
       SECTION F: Integrated Scenario                                 (39)

 2.    Read ALL the questions carefully.

 3.    Answer ALL the questions.

 4.    The mark allocation generally gives an indication of the number of facts/reasons
       required.

 5.    Number the answers correctly according to the numbering system used in this
       question paper.

 6.    Write neatly and legibly.

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(EC/NOVEMBER 2020)                    INFORMATION TECHNOLOGY P2                               3

 SECTION A: SHORT QUESTIONS

 QUESTION 1

 1.1   Various options are provided as possible answers to the following questions.
       Choose the correct answer and write only the letter (A–D) next to the question
       numbers (1.1.1–1.1.10) in your ANSWER BOOK, for example 1.1.11 D.

       1.1.1    The type of programming that is mainly used for producing highspeed,
                efficient code when writing system (OS) software or when writing
                embedded code that will control a dedicated device and that will
                produce a program that is small and fast.

                A     High-programming languages
                B     Low-level programming languages
                C     Middle-level programming languages
                D     Rapid application development                                         (1)

       1.1.2    Choose the correct answer for the following expression:
                20 DIV (10 - 20 MOD 3)

                A     0
                B     2
                C     4
                D     3                                                                     (1)

       1.1.3    Any sequence of instructions that can be executed by a CPU is
                called …

                A     process.
                B     program.
                C     thread.
                D     multitasking.                                                         (1)

       1.1.4    Checking for the accuracy of data from a human perspective:

                A     Data validation
                B     Data verification
                C     Processing
                D     Authorisation                                                         (1)

       1.1.5    Identify the correct variable name(s) from the options listed below.

                A     1Team
                B     Begin
                C     _Discount
                D     Subject?                                                              (1)

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4                             INFORMATION TECHNOLOGY P2                       (EC/NOVEMBER 2020)

       1.1.6     … refers to adding or deleting records or updating/editing of data in a
                 database.

                 A    Data processing
                 B    Data maintenance
                 C    Data independence
                 D    Data manipulation                                                      (1)

       1.1.7     Modem stands for …

                 A    Modulator and Demodulator
                 B    Modulation and Demodulation
                 C    Morden and demodex
                 D    Both B and C                                                           (1)

       1.1.8     Instructions in binary format (0’s and 1’s) that the CPU can directly
                 execute.

                 A    Assembler
                 B    Coding
                 C    Machine code
                 D    Assembly code                                                          (1)

       1.1.9     AUP means …

                 A    Acceptable Use Policy
                 B    Accelerated User Policy
                 C    Acceptable Uniform Policy
                 D    Access Usage Program                                                   (1)

       1.1.10    Process whereby certain routine office processes are carried out
                 without human intervention.

                 A    Outsourcing
                 B    Office automation
                 C    Centralisation
                 D    Teleprocessing                                                         (1)

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(EC/NOVEMBER 2020)                  INFORMATION TECHNOLOGY P2                                5

 1.2   Give ONE word/term for each of the following descriptions. Write only the
       word/term next to the question number (1.2.1–1.2.5) in the ANSWER BOOK.

       1.2.1   The unnecessary repetition of data in a database is called …                (1)

       1.2.2   Working in decentralised locations e.g. from home, but using modern
               communication to check in occasionally at a physical office.                (1)

       1.2.3   Problems or errors that occur when you try to insert data, delete data or
               update data.                                                                (1)

       1.2.4   … is a fixed value allocated to a variable in a program.                    (1)

       1.2.5   Installing a new, cracked version of the operating system’s firmware
               that removes restrictions and controls.                                     (1)

                                                                   TOTAL SECTION A:         15

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6                             INFORMATION TECHNOLOGY P2                    (EC/NOVEMBER 2020)

 SECTION B: SYSTEMS TECHNOLOGIES

 QUESTION 2

 This is the era of modern computing. Reliable performance in computing is very vital
 to consumers. Manufacturers are producing a variety of competitive electronic
 devices which are affordable to users. Study the specifications and package details
 below and answer the questions that follow.

                     Spec A                                     Spec B

 Windows 10 Pro (64 bit)                    Windows 10 Home (32 bit)
 16 x 1024 MB DDR3                          8 x1024 MB DDR3
 Intel CoreTM i7 9750H                      Intel CoreTM i5 8265H
 960 GB NVME and Intel RX 5700XT 8GB        I.5 TB 9200 RPM and NVDIA GTX 1660 4GB
 Kaspersky                                  ESET
 OfficeSuite10.5                            LibreOffice v10.2

 2.1 RAM is an important component of any type of an electronic device.

       2.1.1    What is another name of the hardware component that houses RAM?          (1)

       2.1.2    Which type of memory is associated to RAM?                               (1)

       2.1.3    Name the component in the motherboard where we connect the
                RAM.                                                                     (1)

       2.1.4    Spec B has an operating system that is 32-bit. What impact does this
                have in terms of RAM?                                                    (1)

       2.1.5    Name the role of RAM in an electronic device.                            (1)

 2.2 List examples of system software in any specification (Spec A or Spec B) and
     state what type of system software each one represents.                             (2)

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(EC/NOVEMBER 2020)                    INFORMATION TECHNOLOGY P2                             7

 2.3 Both laptops have DDR modules.

       2.3.1    Convert the RAM of the specification on laptop B to GB.                   (1)

       2.3.2    Write the acronym DDR in full.                                            (1)

 2.4 Modern CPUs run at speeds much higher than the motherboard. They need
     to make extensive use of cache to keep them going at maximum productivity.

       2.4.1    Name the fastest CPU speed quoted in the above specifications.            (1)

       2.4.2    The sequence of steps the CPU follows is called …                         (1)

       2.4.3    List the FOUR steps the CPU follows.                                      (4)

 2.5 Many laptops have a built-in/integrated video adapter and a video card.

       2.5.1    Name the purpose of a built-in or integrated video adapter and video
                card on laptops.                                                          (2)

       2.5.2    Name the video cards quoted in the above specifications.                  (2)

 2.6 List and explain TWO different programming language translators.                     (4)

 2.7 HDMI ports are standard inclusions on many computers these days.

       2.7.1    Name the purpose of the HDMI port in computers.                           (2)

       2.7.2    Write HDMI in full.                                                       (1)

                                                                TOTAL SECTION B:          26

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8                             INFORMATION TECHNOLOGY P2                    (EC/NOVEMBER 2020)

 SECTION C: COMMUNICATION AND NETWORK TECHNOLOGIES

 QUESTION 3

 Do you know what is lurking in your network? Businesses and individuals alike are
 encouraged to think about the ghosts that may or may not be hiding in their machines
 in the form of malware. Threats are capable of remaining undetected within a network
 for extended periods of time before deploying their weapons of both system-
 compromise and or intelligence theft.

 3.1 People want to be connected 24/7.

       3.1.1    Briefly explain the concept computer network.                           (1)

       3.1.2    List TWO reasons for having a network.                                  (2)

       3.1.3    What is another name for the Internet?                                  (1)

 3.2 Different media require data to be encoded differently. Data is sent differently
     when using different media. That is why modern devices (especially mobile
     devices) contain at least two different NICs.

       Answer the following questions in terms of types of NICs used by devices
       mentioned in each question. Complete the following sentences.

       3.2.1    Smartphones and tablets tend to have a 3.2.1(a) _______ NIC and a
                3.2.1(b) _________ cellular modem.                                      (2)

       3.2.2    Laptops have a 3.2.2(a) ________ NIC and an 3.2.2(b) _________
                port.                                                                   (2)

 3.3 Name the function of the Wi-Fi access point.                                       (1)

       3.3.1    What is another name for an access point?                               (1)

       3.3.2    Distinguish between hotspot and bandwidth.                              (2)

 3.4 Voice over Internet Protocol (VoIP) is the communication protocol, the
     technologies, the methodologies and transmission methods involved in the
     delivery of voice communications and multimedia sessions over the Internet.

       3.4.1    Name the popular software package that allows people to
                communicate using VoIP.                                                 (1)

       3.4.2    Name TWO disadvantages of using VoIP software.                          (2)

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(EC/NOVEMBER 2020)                  INFORMATION TECHNOLOGY P2                                    9

 3.5 There are file transfer programs that you can install which will improve the
     transfer speeds of data over the Internet for the different file transfer protocols
     using different compression techniques.

       3.5.1    List and explain TWO types of data compression.                            (2)

       3.5.2    List ONE example of each type of data compression.                         (2)

 3.6 The best example of a WAN is the Internet, which is also called public WAN
     or GAN.

       3.6.1    List and explain TWO types of Internet connections.                        (4)

       3.6.2    List ONE example of each connection.                                       (2)

                                                                  TOTAL SECTION C: 25

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10                           INFORMATION TECHNOLOGY P2                      (EC/NOVEMBER 2020)

 SECTION D: DATA AND INFORMATION MANAGEMENT

 QUESTION 4

 A database at a school, for example, contains data about its students and classes.
 When a student is admitted to a school, an admission department clerk enters
 several data items into a computer. The clerk uses a digital camera to take a photo
 of the new student. This photo, along with other entered data, is stored in a database
 on the server’s disk.

 4.1   By taking time to learn about what a database management system is, you
       will also gain an insight into what is involved in the concept and tasks of
       database management.

       4.1.1 Define the concept DBMS (the meaning of the acronym is not
             needed).                                                                      (1)

       4.1.2 Name THREE functions of DBMS software.                                        (3)

       4.1.3 What is another name for Google’s Database?                                   (1)

 4.2   Data validation is any technique used to reduce the number of errors that can
       be made during the input of data.

       4.2.1 Name THREE measures/ways that can be                    incorporated    in
             programs/applications to ensure that data is valid.                           (3)

       4.2.2 List THREE qualities of valuable information.                                 (3)
 4.3

                tblStudent                        tblStudentTransactions
                 StudentID                               TransactionID
                 FirstName                               StudentID
                 LastName                                PostDate
                 Address                                 Amount
                 City                                    Description
                 PostalCode
                 DateAdmitted
                 Major
                 Photo

       4.3.1 Re-draw the above tables in your ANSWER BOOK. Identify a primary
             key (PK) and foreign key (FK) on each table. Link the tables and show
             the type of relationships that exist among the tables.                        (5)

       4.3.2 Distinguish between the composite keys and a primary key.                     (2)

 4.4   Name THREE functions of a DBA.                                                      (3)

                                                                 TOTAL SECTION D:          21

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(EC/NOVEMBER 2020)                   INFORMATION TECHNOLOGY P2                              11

 SECTION E: SOLUTION DEVELOPMENT

 QUESTION 5

 5.1   Text files provide a simple, convenient and permanent way of storing textual
       data and are common for importing and exporting data to and from programs.
       Text files consist of text usually containing very little formatting.

       5.1.1    … specifies a set of 128 standardised characters including 52 upper
                case and lower-case characters of the English alphabet, 10 digits, 32
                typographical symbols and 34 control characters.                           (1)

       5.1.2    Data saved in an Excel file can be converted(exported) into a text file
                format as a … file type.                                                   (1)

       5.1.3    Describe the function of the following text file operations:

                (a)   AssignFile(txtStock, ‘Goods.txt’);                                   (1)

                (b)   Append(txtStock);                                                    (2)

 5.2   … is a debugging facility in Delphi used to control execution of the program
       and view the values of variables while the programming is executed.                 (1)

 5.3   Briefly explain the concept data persistence.                                       (1)

 5.4   In programming, we usually want to display decimal values/points aligned
       below one another.

       5.4.1    Explain the purpose of the Format function.                                (1)

       5.4.2    Explain the purpose of the control codes in this argument displayed
                below except Format:

                (a)   Format(‘%10.2f’, [rWeight])                                          (5)

                (b)   You can change the f format option to an ____, which tells the
                      format function that the value is _____.                             (2)

 5.5   Differentiate between selection sort and bubble sort.                               (2)

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12                            INFORMATION TECHNOLOGY P2              (EC/NOVEMBER 2020)

 5.6   Re-draw the given trace table below in your ANSWER BOOK. Use the given
       code to show what will be displayed when the program is run.

       var
        value1, value2, value3 : integer;
        value4 : real;
       begin
       1. value3 := 10;
       2. value1 :=30 – 5 * 5;
       3. value2 := 32 – value1 * value1;
       4. value4 := (value1 + value2) – value2/value1;
       5. value2 := value3 MOD 4;
       6. value1 := value3 DIV value2;
       7. redOut.Lines.Add(IntToStr(value1));
       8. redOut.Lines.Add(IntToStr(value2));
       9. redOut.Lines.Add(IntToStr(value3));
       10. redOut.Lines.Add(FloatToStr(value4));

         Line No     Value1   Value2   Value3    Value4   Output
         1.
         2
         3

                                                                     (10 ÷ 2) =    (5)

 5.7   Distinguish between Readln and Writeln.                                     (2)

                                                           TOTAL SECTION D:        24

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(EC/NOVEMBER 2020)                  INFORMATION TECHNOLOGY P2                                13

 SECTION F: INTEGRATED SCENARIO

 QUESTION 6

 It is difficult to think of any area of human endeavour that could not benefit from the
 use of ICT because of its amazing applications. ICT is making a difference in some
 global trends that affect humanity as whole.

 6.1 The way in which IT has affected the workplace depends on the type of work
     you do.

       6.1.1    Name any THREE examples of changes IT has brought to the
                workplace.                                                                  (3)

       6.1.2    Name TWO ways in which IT systems have made life much more-
                easier for musicians.                                                       (2)

       6.1.3    Differentiate between workplace and employment practices.                   (2)

       6.1.4    Government entities and companies use outsourcing. Explain what
                outsourcing is.                                                             (2)

 6.2 Networking is a very important part of ICT and has made it easy to share data
     and resources. It has made piracy, plagiarism and other forms of cybercrime
     much easier to commit.

       6.2.1    Where do you set policies that control what the user can access on the
                network?                                                                    (1)

       6.2.2    List any THREE aspects that should be included in AUP.                      (3)

       6.2.3    Limiting user activity and controlling access by changing settings in
                the software and hardware is called …                                       (1)

 6.3 The improved communication made possible by ICT reduced the importance
     of physical presence at a specific place of work. Employers are able to look for
     employees in different cities or even countries, all of whom can work and deliver
     the product of their work in digital format from anywhere.

       6.3.1    Name THREE ways ICT can help improve the efficiency of the
                government.                                                                 (3)

       6.3.2    List THREE reasons why people are often afraid of ICT.                      (3)

 6.4 Development in technology affects and changes far too many aspects of life
     and society.

       6.4.1    Explain what globalisation is.                                              (2)

       6.4.2    List any THREE benefits/results of globalisation.                           (3)

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14                            INFORMATION TECHNOLOGY P2                    (EC/NOVEMBER 2020)

       6.4.3    Society has gone through various stages of the Industrial Revolution.
                List any TWO sectors and benefits the 4IR has packed together on
                each sector.                                                             (4)

 6.5 All kinds of institutions need data and information to do their jobs and be
     successful. Institutions today use computers to store and manage their data
     and information.

       One characteristic of computers that makes it useful is accuracy. Accuracy
       depends on the quality and correctness of the data.

       6.5.1    Name any THREE common human errors that can cause huge
                damage in terms of data loss.                                            (3)

       6.5.2    There needs to be a systematic plan or schedule in place to
                guarantee that data is backed up regularly. List any THREE backup
                tips.                                                                    (3)

 6.6 There are measures that can be incorporated/included in programs and
     applications to ensure data is valid.

       List any THREE methods and techniques used in data validation.                    (3)

 6.7 Briefly explain the concept mandatory fields.                                       (1)

                                                                TOTAL SECTION F:         39
                                                                  GRAND TOTAL:          150

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