# Business Studies Grade 11 P2 2025 QP & Memo > Grade 11 Business Studies Paper 2 question paper and memo from the Eastern Cape June Exam 2025, 31 pages. Read online or get the free PDF download. - Page: https://www.hlayiso.com/library/lp-business-studies-grade-11-june-2025-p2-and-memo/8510a558-f4ef-4a6e-a8a4-ea5e38115ad4 - Updated: 2026-09-27 - Subject: Business Studies - Grade: Grade 11 - Document type: Question paper and memo - Year: 2025 - Exam period: Eastern Cape June Exam - Paper: 2 - Curriculum: CAPS - Pages: 31 Breadcrumbs: [Home](https://www.hlayiso.com/) › [Library](https://www.hlayiso.com/library) › [Grade 11](https://www.hlayiso.com/library/grade-11) › [Business Studies](https://www.hlayiso.com/library/grade-11/business-studies) › [Business Studies Grade 11 P2 2025 QP & Memo](https://www.hlayiso.com/library/lp-business-studies-grade-11-june-2025-p2-and-memo/8510a558-f4ef-4a6e-a8a4-ea5e38115ad4) ## About this document Business Studies · Grade 11 · Eastern Cape June Exam · 2025. Question paper and memorandum, 31 pages. Read online or download the PDF. Read it free online on the page above; download the PDF from there. ## Document text Text extracted from the PDF. Layout, diagrams and tables may not survive extraction. ### Page 1 Testpapers.co.za REPUBLIC OF SOUTH AFRICA DEPARTMENT OF EDUCATION NATIONAL SENIOR CERTIFICATE MARKS: 150 TIME: 2 hours This question paper consists of 10 pages ### Page 2 Testpopers.co.za LDoE/Mid year/June 2025 GRADE 11 INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions af, This question paper consists of THREE sections and covers TWO main topics. Section A: compulsory Section B: consists of THREE questions. Answer ONLY TWO questions. Section C: consists of TWO questions. Answer ONLY ONE question. 2. Read the instructions, for.each question carefully and take note of what it requires. Note | 'O questions in SECTION B and the first question in S ON larked. 3. Number the answers C rding to the numbering system used in this question paper. NO || be awarded for answers that are numbered incorrectly. vi 4. Except where instruct 5 are given, answers must be given in full sentences. 5. Use the mark allocation and the nature of each question to determine the length and depth of an answer. 6. Use the table below as a guide for marks and time allocation when answering each question SECTION QUESTION | MARKS TIME GUIDE A: objective-type questions 1 30 20 minutes COMPULSORY B: THREE direct/indirect-type 2 40 35 minutes questions. CHOICE: Answer any . Two 3 40 35 minutes 4 40 35 minutes C: TWO essay-type questions 5 40 30 minutes CHOICE: Answer any one 6 40 30 minutes TOTAL 150 120 minutes 8. 9. Start the answer to EACH question on a NEW page, for example QUESTION 1 —new page, QUESTION 2 — new page. You may use a non-programmable calculator. Write neatly and legibly. 10.Use a BLUE / BLACK pen. Copyright Reserved Please Turn Over ### Page 3 Testpapers.co.za LDoE/Mid year/June 2025 GRADE 11 QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter(A—D) next to the question number (1.1.1-1.1.5) in the ANSWER BOOK. for example1.1.6 E. 1.1.1 The problem-solving technique is applied when businesses want to change their structures A. Brainstorming B. Empty chair C. Nominal Group D. Force-field analysis 1.1.2 The employees. consumer's requ Professionalism Customers Care Ethics { . Professionalism an apply the principle of .... By responding to 1.1.3. Recent business procedures and policies can be regarded as an example of . Cause of change. A. Internal B. External C. Market D. Macro 1.1.4 The shareholders of Maxwell construction Ltd offered securities for the first time =. 7 . to pt his is an ple of a .... offering. essential services such as water and electricity at ~~. Public D. Personal liability (5x2) (10) Copyright Reserved Please Turn Over ### Page 4 Testpapers.co.za LDoE/Mid year/June 2025 GRADE 11 1.2 Complete the following statements by using the word(s) in the list below. Write only. the word(s) next to the question number (1.2.1-1.2.5) in your ANSWER BOOK Personal liability, Ethics, Patent, Retrenchments, Private, Rent, Trademark, Royalties, Conduct, Affirmative action 1.2.1 A... company requires directors to be liable for the debts of the business. 1.2.2 The on-going fee paid to the owner of an asset by using its name and trademark is known as..... 1.2.3 Businesses can | inventions and include a sample of : when they employed suitable people to fill a vacant position. “4 1.2.5 Kasango limited is providi ‘opportunities for previously disadvantaged people. This change management is known as ... (5%2) (10) Copyright Reserved Please Turn Over ### Page 5 Testpapers.co.za LDoE/Mid year/June 2025 GRADE 11 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A-J) next to the question number (1.3.1-1.3.5) in the ANSWER BOOK,.e.g.1.3.6 K |... COLUMNA COLUMN B 1.3.1 Crisis 1.3.2. Prospectus 1.3.3. Problem Solving 1.3.4 Notice of incorporation 1.3.5 Principles of ethics A. B. .A document containing the information ants, J. . An unforeseen event that can cause . A document containing information . A state of emotional or mental strains Respecting the image of the business. Includes the number of directors of the company. major changes in the organisation. about the company and the shares to people interest in buying shares. resulting from diverse circumstances. The process of finding a solution to a problem. initiating CSI projects for communities. Copyright Reserved (5x2) (10) [30] Please Turn Over ### Page 6 Testpapers.co.za LDoE/Mid year/June 2025 GRADE 11 SECTION B Answer any TWO questions in this section NOTE: Clearly indicate the question number of each question that you choose. The answer to EACH question must start on a NEW page, for example QUESTION 2 on a new page, QUESTION 3 on a NEW page. QUESTION 2: BUSINESS VENTURES 2.1 Name any FOUR aspects that must be included in the prospectus. (4) 2.2 Identify avenues fo f a business illustrated by the following statements: 2.2.1. Mr Monama ; his financial ancial year. 2.2.2. Setswiki Mal da contract with Malesela properties for the use of their pi (e ecified period and will pay every month. 2.2.3. Selaelo was given the right to offer the same products as Shokgola Trading for a percentage of his gross monthly sales and a royalty fee. (6) 2.3 Read the scenario below and answer the following questions: The Devine Empire Pty (Ltd) The Devine one Pty (Ltd) is planning 2 its company status to The Devine! them > the public to purchase shares. 2.3.1 identify TWC at are applicable to Devine V iting from the scenario above (6) 2.3.2 Discuss the ne = Apire Ltd as a form of o' ; (4) 2.4 Outline the ral it (6) 2.5 Describe the disadvantages of franchising (6) 2.6 Advise businesses on the reasons why entrepreneurs may decide to purchase an existing business. (8) [40] Copyright Reserved Please Turn Over ### Page 7 Testpopers.co.za LDoE/Mid year/June 2025 GRADE 11 QUESTION 3: BUSINESS ROLES 3.1 List THREE causes of stress in the workplace. (3) 3.2 Identify the theories of ethics applied by Power Designers Ltd in EACH statement below.: 3.2.1 Employees are treated with respect and dignity as one of the human rights in the workplace. 3.2.2 Good actions are viewed as ethical since they have a positive effect on their employees. 3.2.3 The busin J al principles are in line with society in which it operat he (6) Lacey Manufacturers has seen a decline in sales over the past few months because of poor-quality products. They have asked a team of experts to recommend ways to enhance their product quality. 3.3.1 Identify the problem-solving technique applied by MM. Motivate your answer by quoting from the scenario above. (3) 3.3.2 Advise the management of LM on other ways in which they can apply the problem-solving technique identified above in the workplace. (4) 3.4 Explain the benefits of creative thinking in the workplace (6) 3.5 Differentiate between good decisions and bad decisions. (4) 3.6 Discuss the benefit of working with others to solve problems (6) 3.7 Recommend ways in which professional, responsible, ethical and effective business practice should be conducted (8) [40] Copyright Reserved Please Turn Over ### Page 8 Testpapers.co.za LDoE/Mid year/June 2025 GRADE 11 QUESTION 4: MISCELLANEOUS TOPICS BUSINESS VENTURES 4.1 Mention FOUR aspects that must be included in the Memorandum of Incorporation. (4) 4.2 Outline the challenges of establishing a company over other forms of ownership. (6) 4.3 Explain the characteristics of partnership as a form of ownership (4) , | 4.4 Discuss the THREE advar Masai Manufacturers specialises in producing sneakers. | breakdown in machinery, leading to a decline in pro workplace. 4.6.1 Identify examples of a crisis from the scenari answer by quoting from the scenario. 4.6.2 Outline ways in which a business could deal with crisis in the workplace (6) 4.7 Discuss the following major changes that businesses and people deal with: 4.7.1 Retrenchment (4) 4.7.2 Unemployment (4) [40] TOTAL SECTION B: 80 Copyright Reserved Please Turn Over ### Page 9 Testpapers.co.za LDoE/Mid year/June 2025 GRADE 11 SECTION C Answer any ONE question in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question chosen. The answer to EACH question must start on a NEW page, for example QUESTION 5 on a NEW page or QUESTION 6 on a NEW page. QUESTION 5: BUSINESS VENTURE (FORMS OF OWNERSHIP) Many entrepreneurs choose to establish a public company for expansion and growth, while others opt for a private company to avoid the need to register a prospectus. It's essential for entrepreneurs to follow the correct procedures when registering a company. d Write an essay on the forms’ 6f ‘ownership in which you include the following aspects: Elaborate on the meaning of a prospectus. Explain the differences between the private company and public company. Discuss the procedure for the formation of companies. Advise entrepreneurs on the legal requirements of the name of the company. [40] QUESTION 6: BUSINESS ROLES (STRESS AND CHANGE MANAGEMENT) Most businesses are embracing the fourth industrial revolution, actively reshaping their processes with innovative technology. This rapid change has caused stress among some employees in the workplace, prompting the company to develop Strategies to manage this crisis effectively. E te ") Write an essay on the stress and change management in which you include the following aspects: ® e Elaborate on the meaning of stress and crisis e Explain strategies to businesses on how to deal rep the WeS.cor issues in the workplace: otha { o Globalisation o Affirmative Action Discuss the importance of stress management in the workplace Recommend ways in which employees can manage stress in the workplace née [40] TOTAL SECTION C: [40] GRAND TOTAL: [150] Copyright Reserved ### Page 10 Testpapers.co.za REPUBLIC OF SOUTH AFRICA DEPARTMENT OF EDUCATION NATIONAL SENIOR CERTIFICATE MARK: 150 This marking guideline consists of 22 pages ### Page 11 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES PREAMBLE The notes to markers are provided for quality assurance purposes to ensure the following: (a) Fairness, consistency and reliability in the standard of marking (b) Facilitate the moderation of candidates’ scripts at the different levels (c) Streamline the marking process considering the broad spectrum of markers across the country (d) Implement appropriate measures in the teaching, learning and assessment of the subject at schools/institutions of learning . sentences for SECTIONS B and C. re of the question. jas been provided but this is by no means d be given to an answer that is correct but: 2. Candidates’ respon However, this would 3. Acomprehensive ma exhaustive. Due cole + Uses a different express * Comes from another cre * Original + A different approach is used ich appears in the marking guideline NOTE: There is only ONE correct answer in SECTION A. 4. Take note of other relevant answers provided by candidates and allocate marks accordingly, (In cases where the answer is unclear or indicates some understanding, part-marks should be awarded, for example, one mark instead of the maximum of two marks.) 5. The word 'Sub-max' is used to facilitate the allocation of marks within a question or sub-question. 6. The purpose of circling marks (quigies by. ‘max’ in.the breakd d the Tight-hand side is to ensur cons | accuracy wn of marks) on 7. Subtotals to questions must be in n subtotals as indicated by the allocation o al hi ided by 'max' in the marking guidelines. Only the total C lestion should appear in the left- hand margin next to the appropriate q I 3 8. In an indirect question, the theory as we related to the question. d 9. Correct numbering of answers to ques wnorephfal ecommended in SECTIONS A and B. However, if the numbering is incorrect, follow the sequence of the candidate's responses. Candidates will be penalized if the latter is not clear. 10. No additional credit must be given for repetition of facts. Indicate with an 'R’. 11. The differentiation between 'evaluate' and ‘critically evaluate’ can be explained as follows: 11.1 When 'evaluate' is used, candidates are expected to respond in either a positive/negative manner or take a neutral (positive and negative) stance, e.g. Copyright Reserved Please Turn Over ### Page 12 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES Positive: 'COIDA eliminates time and costs spentV on lengthy civil court proceedings.'\ 11.2 When ‘critically evaluate’ is used, candidates are expected to respond in either a positive/negative manner or take a neutral (positive and negative) stance. In this instance candidate is also expected to support their responses with more depth, e.g. 'COIDA eliminates time and costs spentv on lengthy civil court proceedingsv, because the employer will not be liable for compensation to the employee for injuries sustained during working hours as long as it can be proved that the business was not negligent.'V NOTE: 1. The above could apply to 'analyze' as well. 2: Note the placing of the tick (\) inthe allocation of marks. 12. The allocation o cognitive verb used, each question. rmed by the nature of the question, in the marking guideline and the context of Cognitive verbs, sue! 12.1 Advise, name, state, e , recommend, suggest, (list not exhaustive) do not usually require much depth in candidates’ responses. Therefore, the mark allocation for each statement/answer appears at the end. 12.2 Define, describe, explain, discuss, elaborate, distinguish, differentiate, compare, tabulate, justify, analyse, evaluate, critically evaluate (list not exhaustive) require a greater depth of understanding, application and reasoning. Therefore, the marks must be allocated more objectively to ensure that assessing is conducted according to established norms so that uniformity, consistency and fairness are achieved. 13. Mark only the FIRST answer where candidates offer more than one answer for SECTION B and C questions that require one answer. SECTION B 14. wm f 14.1 If for example, FIVE facts are i 1 ; idate's FIRST FIVE responses and ignore the res ate b ing a line across the unmarked portion NOTE: 1. this applies only to questions where th 2. The above also applies to responses 14.2 If two facts are written in one senlenges Point 14.1 above still applies. 14.3 If candidates are required to provide their own examples/views, brainstorm this at the marking Centre to finalize alternative answers. 14.4 Use of the cognitive verbs and allocation of marks: 14.4.1 If the numbers of facts are specified, questions that require candidates to describe/discuss/explain' may be marked as follows: + Fact 2 marks (or as indicated in the marking guidelines) Copyright Reserved Please Turn Over ### Page 13 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES + Explanation 1 mark (two marks will be allocated in Section C) The ‘fact’ and ‘explanation’ are given separately in the marking guideline to facilitate mark allocation. 14.4.2 lf the number of facts required is not specified, the allocation of marks must be informed by the nature of the question and the maximum mark allocated in the marking guideline. 14.5 ONE mark may be awarded for answers that are easy to recall, requires one word answers or is quoted directly from a scenario/case study. This applies to SECTIONS B and C in particular (where applicable). 15. SECTION C 15.1 The breakdown of the mark allocation for the essays is as follows: Introduction Maximum: 32 Maximum: Content 32 Conclusion Insight 8 TOTAL 40 15.2 Insight consists of tP gc Layout/Structure Is there jabody and a conclusion? 2 Analysis an introduction and interpretation Is the candidate able to break down the question into headings/subheadings/interpret it correctly to show understanding of what is being asked? 2 Marks to be allocated using this guide: All headings addressed: 1 (One ‘A’) Interpretation (16 to 32 marks): 1 (One ‘A’) Synthesis Copyright Reserved Please Turn Over ### Page 14 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES Award the maximum of TWO (2) marks for synthesis. Option 2: Where a candidate answers less than 50% of the question with only OR some relevant facts; one '- S' appears in the left margin. Award a maximum of ONE (1) mark for synthesis. Option 3: Where a candidate — answers less than 50% the question with no relevant facts; two '-S' appear in the left margin. — Award a ZERO mark for synthesis. Originality Is there evidence of examples based on recent information NOTE: 1. No marks will be awarded for contents repeated from the introduction and conclusion. 2. The candidate forfeits marks for layout if the words INTRODUCTION and CONCLUSION are not stated. 3. No marks will be awarded for layout, if the headings INTRODUCTION and CONCLUSION are not supported by an explanation. 15.3 Indicate insight in the left-hand margin with a symbol e.g. ('L, A, -S and/or O'). 15.4 The breakdown of marks is indicated at the end of the suggested answer/ marking guideline to each question. 15.3 Indicate insight in the left-hand 15.4 The breakdo * gin with a symbol e.g. ('L, A, -S and/or 0’). d at the end of the suggested answer/ 15.5 Mark all rele’ attained. Write SUE continue reading 1 15.6 Atthe end of ea e allocation of marks for facts and marks for insight as follow — Analysis, S — Synthesis, O- Originality) as in ihe table below. |AX/MAX mark in a subsection has been maximum marks have been obtained, but Copyright Reserved Please Turn Over ### Page 15 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES CONTENT MARKS Facts 32 (max.) L 2 A 2 Ss 2 fe} 2 TOTAL 40 15.7 When awarding marks for facts, take note of the submaximal indicated, especially if candidates do not make use of the same subheadings. Remember, heai subheadings are encouraged and contribute to insight (struct 01 encing) and indicate clarity of thought. (See MARK BI IWN 2 nd of each question.) 15.8 If the candidate i the question INCORRECTLY, then he/she may still obtain mai 15.9 Ifa different app assessed accordint marking guidelin didates, ensure that the answers are > aaa as indicated in the 15.10 15.10.1 Award TWO marks for complete sentences. Award ONE mark for phrases, incomplete sentences and vague answers. 15.10.2 With effect from November 2015, the TWO marks will not necessarily appear at the end of each completed sentence. The ticks (V) will be separated and indicated next to each fact, e.g. ‘Product development is a growth strategy V, where businesses aim to introduce new products into existing markets.’ This will be informed by the nature and context of the question, as well as the cognitive verb used. 15.11. With effect from November 2017, the maximum of TWO (2) marks for facts shown as headings in the marking guidelines, will not necessarily apply to each question. This would also depend on the nature of the question. Copyright Reserved Please Turn Over ### Page 16 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES SECTIONA QUESTION 1 1 fl 1.1.1. DW 1.1.2. AVV 1.1.3. A VV 1.1.4. AV 1.1.5. Ava. (5 x 2) (10) 42: 1.2.1. Per 1.2.5. Affirmative Action (5 x 2) (10) 1.3: 1.3.1. Cv 1.3.2. DW 1.3.3. F WwW 1.3.4. B vv 1.3.5. AV (5 x 2) (10) TOTAL SECTION A: 30 BREAKDOWN OF MARKS QUESTION 1 MARKS 1.1 10 1.2 10 1.3 10 TOTAL 30 Copyright Reserved Please Turn Over ### Page 17 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES SECTION B QUESTION 2: BUSINESS VENTURES. 2.1. FOUR aspects that must be included in a prospectus. ¢ Company overview, including the vision, mission and goals of a business ¢ Product or service portfolioV e Market analysis and strategy « Management team e The risk and po} y ¢ Available financial and share information e¢ Company's assets e Financial position e Profits and losses‘ e Any other relevant answer related to the forms of ownership. NOTE: Mark the first FOUR (4) only. Max (4) 2.2 avenues for acquiring a business. Max (6) the scenario. (Ltd) is planning to change its company status to The Devine Empires Ltd.V AND Public Company VV Motivation ¢ This change will enable them to invite the public to purchase shares. V Max (6) Copyright Reserved Please Turn Over ### Page 18 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES 2.3.2 Advantages of public company ¢ The business has its ownv legal identityV e Easy to raise funds\ for growth through the sale of shares. V ¢ Shareholder is only liablev for the amount which is invested\/Shareholders have limited liability. ¢~ The public has accessyv to the information and this could motivate them to buy shares from a company. V ¢ Shareholders can sell/transfery their shares freely. V ¢ Can appoint Va aikpppledgeablahogrd of directors. V e Additional sha ‘can b sed by issuing more shares or debentures. V e Strict regulatory é ect shareholders. V e Any other answer | characteristics of a public company. ‘ Max (4) 2.4 Contractual implic: Some details that should b an outsourcing agreement are: ¢ The responsibilities and rights of both parties. VV ¢ The length or duration of the contract. VV ¢ Aconfidentiality clause to protect privileged information. VV e Payment terms and conditions. VV ¢ Penalties for not delivering the agreed servicesVV e Anexact description of the service/product. VV e Any other relevant answer related to the contractual implications of outsourcing. Max (6) an expensive. initial layout. V in the agreement and terms’ of how the business rs feel limitedV as to how much they can expand their may risk the reputation of the entire franchise. ¥ Ala | id in royalties, Vv and often the franchisors do not deliver on their promises. ¢ It is often difficult to sell/terminatev a franchise contract. V e The start-up cost many be a challenge’ without assistance from the franchisor. V e Any other answer relevant to the disadvantage of franchising Max (6) Copyright Reserved Please Turn Over ### Page 19 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES 2.6 Reason why entrepreneurs may decide to purchase an existing business Easier to raise finance if the business has a good history/image. VV Immediate cash flow as there are already established customers. \V Market research has already been done and there is an established customer base. VV Distribution/Supply links/Staff/Network is/are already established. VV A market for business products or services has already been established. VV Existing employees and managers may have experience they can share. VV Many business problems have already been solved. VV Any other answer relevant to the reasons why entrepreneurs may decide to purchase an existin, Max (8) [40] QUESTION 3: BUSINESS F 3.1 THREE causes of sti Heavy workload/Ur : Long working hours Time pressures and deadlines Inadequately trained subordinates The necessity of attending meetings Work demands intruding on family and personal lifev nology Ness with different beliefs and values olleaguesV yy work Any other relevant answer related to causes of stress in the workplace. NOTE: Mark the first THREE (3) only. Max (3) 3.2 Identify the theories of ethics 3.2.1 The right approachvV 3.2.2 The common good approachvV 3.2.3 Consequential theoryvV Max (6) Copyright Reserved Please Turn Over ### Page 20 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES 3.3 Identify problem-solving technique from the scenario 3.3.1 Delphi technique. VV Motivation: e MM requested a group of experts to suggest solutions on how to improve the quality of their products. V e Note: Do not award marks for motivation, if identification is incorrect. Identification (2) Motivation (1) Max (3) 3.3.2 Application of Delphi technique ¢ Businesses must invite a pane! of experts to research the complaints from customers. VV 1 e Experts do not ha ye to bein one place and will be contacted individually. VV e Design a questionnaii isisting of questions on how to improve the quality of their product/service | istribute it to the panel members/experts. VV e Request the panel Vidually respond to the questionnaire/suggest improvements to the products and return it to business. VV e Summarise the responses from the experts in a feedback report. VV e Send the feedback report and a second set of questions/questionnaire based on the feedback report to the panel members. VV e Request panel members to provide further input/ideas on how to improve the quality of their products/services after they have studied the results/documentation. VV e Distribute a third questionnaire based on previous feedback from the second round. VV e Prepare a final summary/feedback report with all the methods to improve the quality of products. VV ¢ Choose the best solution/proposal after reaching consensus. VV e Any other relevant answer related to the application of Delphi technique Max (4) 3.4 Benefits/ Advantages of creative thinking in the workplace ¢ Complex business problemsy may be solved. ¥ ¢ Creativity may lead to new inventionsV which improves the general standard of living. ¥ ¢ Better/Unique/Unconventional ideas/solutions\ are generated. V ¢ May give businesses a competitive advantage\ if unusual/unique solutions/ideas/strategies are implemented. V * Managers/employees have more confidence\ as they can live up to their full potential. ¥ ¢ Managers will be better leaders\ as they will be able to handle/manage change(s) positively and creatively. V ¢ Managers/Employees can develop a completely new outlook, ¥ which may be applied to any task(s) they may do. V Copyright Reserved Please Turn Over ### Page 21 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES ¢ Leads to more positive attitudes ¥ as managers/employees feel that they have contributed towards problem solving/Improves motivation amongst staff membersV e Managers/Employees have a feeling of great accomplishment, V and they will not resist/ obstruct once they solved a problem/contributed towards the success of the business. V ¢ ‘Management/Employees can keep upv with fast changing technology. V ¢ Stimulates brain function of employees/managers, \ as they are continuously pushed out of their comfort zone/improving the total well-being of employees. V¥ e Any other relevant answer related to the benefits/ advantages of creative thinking — Max (6) 3.5 Difference between jood decisi on and bad decisions. GOOD DECISIO ¢ Maintaining high level integrityy v __ BAD DECISIONS Not considering valuesv ¥ nsufficient or erroneous business practicesv v formationY ¥ e Not starting a business e Violating customer's privacyy ¥ venture at the expense of others Vv e Payment of fair wagesv v e Damaging the environmenty e Not discriminating against e Price fixingy employeesv ¥ e Regular payment of taxv v e Tax evasionY¥ e Reducing environmental e Cloning animals or peopley ¥ pollutionY ¥ e Importing goods that have e BriberyYY been produced by factories with fair labour ges ficesv¥ e Any relevai d to good de va nt answer related to the between bad decisions. P Sub max (4) NOTE: 1. The answer bular format. 2. The dis’ ave to link but the must be clea 4 3. Award a nama of UR (4) marks if distinctions not decisions or good decisions only. Max (8) 3.6 Benefits/ advantages of working with others to solve problems Copyright Reserved Please Turn Over ### Page 22 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES The problem can be solved\ faster and easier. V Workload decreases \ if everyone does their share. V More ideas can be generated \ increasing the chances of finding the best possible solutions. ¥ e Exposure to other people’s thinking patterns\ and to the way other people approach problems. V Enables team members to learn from others and accept their points of view. Greater resultsV can be achieved. V Team members have access to a broader base of knowledge, skills and expertise. V The problem is viewed from different perspectives. V Problems are analy greater¢ etaily which lead to better understanding of the problem. Vv e Promotes creati\ as possible to solve e Any other relevant: solve problems a generationy by thinking of as many ideas ‘to the advantages of working with others to Max (6) 3.7 Ways in which profe SI practice should be conducted ¢ Businesses should treat all employees equally. VV e Plan properly and put preventative measures in place. VV e Pay fair wages/salaries which are in line with the minimum requirements of the BCEA. vv e Remunerate employees for working overtime/during public holidays. VV e Engage in environmental awareness programmes. /Refrain from polluting the environment, e.g. by legally disposing of toxic waste. VV e Refrain from starting a venture using other businesses’ ideas that are protected by law. VV Business decisions and act sible, ethical and effective business iS must be transparent to all stakeholders. VV le /responsible for their decisions and Intants/financial officers with good credentials. ems. /Appraisals should be in place. VV ‘oring/evaluation. VV e Any other relevant answer related to the ways in which professional, responsible, ethical and effective business practice should be conducted Max (8) [40] QUESTION 4: MISCELLANEOUS QUESTIONS Copyright Reserved Please Turn Over ### Page 23 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES BUSINESS VENTURES 4.1 FOUR aspects that must be included in the Memorandum of Incorporation 4.2 Challenges of establis! Incorporators V Nature of the companyy Securities of the company Shareholders and meetings Directors and officersV Name of the companyY Main objectives of the companyv Number of shares each incorporator will purchasey Amount of share capital registe 3 NOTE: Mark the first | only. Max (4) a company over other forms of ownership. Directors may not have SPhersonett interest in the business, and this could prevent the business from gaining maximum growth and profits. vv Directors who do not have a personal interest in the business may not attract investors. VV There may be conflict between the owners of the company and management in control. Vv The more shares there are the less profit per share. VV A company is required to submit a full reporty to all stakeholders each financial year. VV The limited liability aspect of the company generates more paperwork in the registration process. VV The owners of the company have more liability. VV When directors change there could be a lack of continuity in management. VV Companies have more taxation requirements and other taxes are high. VV They are required to disclose all financial information which could provide their competitors with an unfair advantage. VV Politics can get in the way and managers are appointed for the wrong reasons. VV State owned companies often deliver non-profitable services that lead to government losing money through the business. VV A company can stop existing if deregistered by the Registrar of Companies. VV A large amount of money of funds is spent on financial audits and accounting fees due to government regulations. VV Any other relevant answer related to the challenges of establishing a company over other forms of ownership. Max (6) Copyright Reserved Please Turn Over ### Page 24 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES 4.3 Characteristics of partnership as a form of ownership An agreement between two or more peoplev who combine labour, capital and resources towards a common goal. V Partners combine capital \ and may also borrow capital from financial institutions. ¥ No legal requirementsy regarding the name of the business. ¥ Partners have unlimited liability and are jointly and severally liable for the debts of the business. V Profit is shared ¥ according to the partnership agreement. V Partnership does not pay tax partners pay personal income tax. V) Auditing of financial statements» optional. V Partners shar V and they are all involved in decision making. V No legal formalities: art, V only é written partnership agreement is required. The partnership does income tax, V only the partners in their personal capacities. V Diversity, specialisat d different skillsV of the partners can be used. V Partnership has no legal personality and therefore has no continuity. V Partners share responsibilities ¥ and they are all involved in decision makingV Any other relevant answer related to the characteristics of partnership Max (4) 4.4 Advantages of leasing for the lessor Leasing improves the cash flowy of the business. V Leasing is regarded as an expense for the lessee and is therefore not regarded as debt. V The lessor receives a continual rental income. V The lessor can get quantity discount vby buying goods in bulk to supply various lessees. V The asset can be returned to the lessorv when it is no longer needed. V Makes budgeting and planning easier \ and it provides better control over cash flow. V Retains ownership of the asset, V which can be sold to recover money at the end of the lease. V There is no large financial outlay’ as the cost is spread over several months/years. V The lessor normally covers the maintenance/replacesV any damaged parts or equipment. V There is tax advantages Vas rental payment are calculated as operating costs and therefor tax deductible. It is easy to lease a better/newer version of the producty without the capital outlay. v Any other relevant answer related to leasing for the lessor Max (6) Copyright Reserved Please Turn Over ### Page 25 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES BUSINESS ROLES 4.5 Internal Causes of Change ¢ New business objectives or goals High employee turnover where many employees must join the businessV New policies and procedures implemented in the business New managementy Restructuringv Retrenchmenty New equipmenty e Accept any other relevant answer related to internal causes of change. Note: Mark the first T Max (3) 4.6.1 Breakdown in Ma vv Motivation e MM recently experien productivity and sales i Note: Do not award marks fe machinery, leading to a decline in ion, if identification is incorrect. Identification (2) Motivation (1) Max (3) 4.6.2 Ways businesses can deal with a Crisis in the Workplace e Businesses should respond appropriately and quickly to lessen the effects of the crisis situation. VV e Intervene swiftly and with urgency, but without panicking or overreacting. VV e Identify the real nature of the crisis by making a thorough assessment of the situation and seeking expert opinions. VV e Assess/If the crisis happens, face up to it and quickly find out what has happened without over-reacting. VV e Deal with crisis directly and timeously without trying to avoid/minimise the seriousness of the situation VV e Plan/Identify and prioritise the: e Inform/Provide acc e Support/Guide othe: e Attempt to contain the situat e Communicate with al! stakeh happened, what the impact is e Appoint a spokesperson fi t and provide information. VV e Regain contouManteaeaal ntil the crisis is over. VV e Obtain expert advice if the crisis falls exits the business! scope of expertise. VV ¢ Call for help and seek assistance/advice and support from the appropriate. Vv agencies and professional. VV Ag training and support. MagevV operly informed about what has VV yho will deal with all questions Copyright Reserved Please Turn Over ### Page 26 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES e Arrange debriefing sessions for all those directly involved in the crisis or who have been traumatised by the event. VV Evaluate’ how effective the emergency plan was throughout the crisis. VV e Amend the emergency plan after evaluating what worked and what did not work. VV Max (6) 4. Major changes that businesses and people deal with: 4.7.1 Retrenchment ¢_Retrenchment is when a business cuts the number of workersv to reduce their wages and salary bill. ¥ e A process whereby the employer reviews its business needsv to increase profits/limit losses, which leads to redi ing:itsempl 0! yees. \ e Economic change y people being retrenched vfrom their jobsv. e Any other relevant trenchment. Max (4) 4.7.2 Unemployment e It is when employees lo ause they are fired, or they quit their jobs e Change can lead to une “due to retrenchment. V e A business may close down/sold/mergev resulting to unemployment. v e Copying with unemployment is traumaticV and can lead to depression. V e Any other relevant answer related to unemployment. Max (4) [40] TOTAL SECTION B: 80 SECTION C QUESTION 5: BUSINESS VENTURE (FORMS OF OWNERSHIP) 5.1 Introduction e Form of ownership refers to the legal position of the business and the way it is owned. v e Anentrepreneur must decide which of the forms of ownership will best suit their type of business. v e Compared to sole proprietorships and partnerships, starting a company is a complicated process. “ e To set up a company is an expensive an [ e rmany legal requirements to follow. ¥ , e Any other relevant answer related to the int fe} ership and formation of companies. : Y 5.2 Meaning of a prospectus ¢ A prospectus is a written invitation v to convine e A prospectus gives information “ about the b e It is a formal legal document v giving details about the investment offerings. e A prospectus must be issued by a company Y within three months after the date of registration. ¥ e Any other relevant answer related to the meaning of a prospectus. Max (8) Copyright Reserved Please Turn Over ### Page 27 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES 5. 3 Differences between the private company and public company May not bffer shares V to the public.v¥ Shares ¥ are not freely transferable.v Minimum of one v director. Name must end Y with Proprietary Limited/(Pty) Ltd. v Annual financial statements” need od pot 5 be audited and publi Does not need to publish L Must.reg * oros Y as it cannot trade its as with the Companies and Intellectual! v Property Commission/CIPC. “ The company is not req Must raise a minimum subscription ¥ the minimum subscriptio prior to commencement of the minimum shares. ¥ company. ¥ Any other relevant answer related to the | Any other relevant answer related to the differences between private and public | differences between private and public companies. companies. Sub-max (6) Sub-max (6) Max (12) NOTE:1. Differences do not have to link but the differences must be clear. 2. If the differences are not clear mark either private or public company and award maximum EIGHT (8) marks. 5.4 Procedure for the formation of companies e Determine the people v establishing the company. ¥ e Reserve a company name VY with the Registrar of Companies. ¥ e Prepare a memorandum of incorporation; Y open a bank account and register for taxation. ¥ e File a notice of incorporation Y and obtain a unique registration number “ e Draw up a prospectus Y for potential investors. ¥ e Any other relevant answer related to the procedure for formation of companies. Max (10) 5.5 Legal requirements of the name of the company e Reserving the name for a company is the first step to registering, but it is not compulsory. vv e lfaname is reserved at CIPC, it cannot be used by another company. vv e Names can be reserved by a business for six months. Vv e The name of a company is subject to approval by CIPC. Vv e The name of a company must be original and not misleading. vv Copyright Reserved Please Turn Over ### Page 28 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES e The company cannot be using a name that is already in use by another company. Vv” e Acompany’s name must appear on all company documents. vv e Any other relevant answer related to the legal requirements of a company. Max (12) 5.6 Conclusion e ‘There are many legal formalities with the formation of companies which will contribute to the limited liability of the shareholders. vv «Entrepreneurs must ensure that they choose the right form of ownership to be successful. vv e Any other relevant apaner ae the conclusion of forms of ownership and formation of compani Any (1 * 2) (2) BREAKDOWN OF DETAILS MAXIMUM TOTAL Introduction 2 Meaning of a prospectus 6 Differences between private and_ public 12 company 32 Procedure for the formation of companies 10 Legal requirements of the name of the company 12 Conclusion 2 Insight Layout 2 8 Analysis/Interpretation ole 2 Synthesis Originality *LASO — For each component: Allocate 1 mark if only some of the require where requirements are not met at all. 6.1 Introduction ¢ Stress is experienced by everyone in different situations.” ¢ Change is difficult for most individuals, organisations and managementY e Change causes stress levels to increaseY e Acrisis causes a huge and sudden increase in stress levels¥ e Any other relevant answer related to stress and crisisY¥ (2x1) (2) Copyright Reserved Please Turn Over ### Page 29 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES 6.2 Meaning 6.2.1 Stress e Stress is defined as a state of emotionaly or mental strain. v e The strain can affect memory/concentrationY and lowers the morale of employees. ¥ e Stress refers to the harmful physical/emotional responses that can happen when there is conflict between job demands V on the employee and the amount of control an employee has over meeting these demands. ¥ e It is the wear and tear our bodies experienceY as we adjust to our changing environmentsY e Any other relevant answer related.to stress Sub-max 04 6.2.2 Crisis e Crises is an unfore cause major changes in an organisation. v y disastrous events. ¥ anger. stakeholders/ its property, v finances / its ee = Go - =o 23 Oo oS > 5 F 2 0 2a ac 2 ¢g Og =a An event that can h: reputation. v : Any situation that th it home or work. ~ Unforeseen event that can cause major changesv in the organisation. Any other relevant answer related to crisis Sub-max 04 Max (08) 6.3 Strategies that to deal with the following issues in the workplace: 6.3.1 Globalisation e Adapt your approach to newY operational complexities. ~ e Businesses should be aware of changesv in the related industry. v e Keep abreast of new technology/processes and developments” that could give ompetitive edge. v 2 arketsY for their products. v nufactures/materials/suppliers etc. v connecting with governments. nal standards” of quality. v nalv | trade laws. ~ 's information technology (IT) network” to enable online purchasing. ¥ e Be creative in making products” desirable and unique. ¥ e Any other relevant answer related to strategies to deal with globalisation. Sub-max 06 Copyright Reserved Please Turn Over ### Page 30 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES 6.3.2 Affirmative Action e Inform employees on how affirmative action v will be implemented in the business. Vv e Businesses must have acceptable affirmative actionY programmes. ¥ e Businesses must indicate in all their job adverts that they are affirmative action employers. ¥ e They should open themselves to new ideas and opportunitiesY instead of sticking to the past. v e Employees need to focus on the job v rather than the differences of the people in the team and how they were appointed. v Sub-max 06 ail Max (12) wo, — { 6.4 The importance of st nanagement in the workplace ¢ If stress is not managed effectively, it can get out of control v and cause staff health issues. ¥ oy e Stressed employees. sae likely to miss work, v both to cope and due to health-related problems. Vv” : e Managing stress will curb absenteeismv to maintain productivity at workplace. ¥ e Workers who suffer from stress often display poor judgement in crisis or emergency situations” and this can be avoided through managing stress. ¥ e Grievances or complaints that lead to staff turnover can be addressedv if stress is well-managed. ¥ e Conflict and interpersonal problems can be avoidedv if stress is managed at the workplace. ¥ Max (12) 6.5 Ways in which employees can manage stress in the workplace e Develop self-awareness to recognise the signs of stress and its causes. Vv e Create a balanced lifestyle and minimise extreme emotions. Vv e Exercise regularly and keep fit. vv ¢ Follow a balanced diet. vv e Get enough sleep and relaxation. vv e Replace negative self-talk with positive thoughts. vv e Apply good time-management skills. vv e Set personal realistic goals and targets. vv e Accept things one cannot change and focus on things one can control. vv e Practise time management. vv Max (12) 6.6 Conclusion e It is very important for a business to deal with stress, change and crisis to ensure the success of the businessv v e Any other relevant answer related to the conclusion of stress, crisis and change management. (1x2) (2) Copyright Reserved Please Turn Over ### Page 31 Testpapers.co.za LDoE/Mid Year/June 2025 GRADE 11: MARKING GUIDELINES MAXIMUM TOTAL 2 8 dr globalisation and 12 affirmative action 32 The importance of stress management in the 12 workplace Ways in which emplo nimanage stress in 10 the workplace Conclusion 2 Insight Layout > 2 8 Analysis/Interpretation 2 Synthesis 2 Originality 2 *LASO — For each component: Allocate 2 marks if all requirements are met. Allocate 1 mark if only some of the requirements are met. Allocate 0 marks where requirements are not met at all. 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