Business Studies Grade 12 KZN March Test 2026 Paper & Memo

[ Downloaded from Stanmorephysics.com | EDUCATION REPUBLIC OF SOUTH AFRICA NATIONAL | SENIOR CERTIFICATE | | | GRADE 12 4 BUSINESS STUDIES % * PROVINCIAL STANDARDISED ASSESSMENT —* * MARCH 2026 ‘ MARKS: 100 TIME: 1.5 hours This question paper consists of 7 pages. Copyright Reserved Please Turn Over

Business Studies March 2026 ‘Bownloaded from Stanmosephysics.com INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions. 1. This question paper consists of THREE sections. SECTION A: COMPULSORY SECTION B: Consists of THREE questions. Answer any TWO of the three questions in the section. SECTION C: Consists of TWO questions. Answer any ONE of the two questions in this section. 2. Read the instructions for each question carefully and take particular note of what is required. Note that ONLY the first TWO questions in SECTION B and the first question in SECTION C will be marked. Stanmorephysics.com 3: Number the answers correctly according to the numbe: system used in this question paper. NO marks will be as lial rs that are numbered incorrectly. ’ | } 4 4. Except for where other instructions are aa must be full sentences. 5. Use the mark allocation and nature of each question to determine the length and the breath of an answer. 6. Use the table below as a guide for mark and time allocation when answering each question. TIME SECTION QUESTION | MARKS (minutes) A: Objective-type questions COMPULSORY 4 a il B: THREE direct/indirect-type 2 20 20 questions 3 20 20 CHOICE: Answer ANY TWO 4 20 20 C: TWO essay-type questions 5 40 30 CHOICE: Answer ANY ONE 6 40 30 TOTAL 100 90 7. Begin the answer to EACH question on a NEW page, e.g. QUESTION 1- new page. 8. You may use an unprogrammable calculator. 9. Write neatly and legibly. Copyright Reserved Please Turn Over

Business Ra March 2026 own Wnloaded from Stanmoregthysics.com SECTION A: (COMPULSORY) QUESTION 1 1.1. Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A-D) next to the question numbers to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D. 1.1.1 Employees are protected by the ...against workplace illnesses and accidents That may occur while performing their duties. A Skills Development Act (SDA) No. 97 of 1998) B Compensation for Occupational Injuries and Diseases Act (COIDA), 1996 (Act 61 of 1997) Cc National Credit Act (NCA) (No. 34 of 2005) D Consumer Protection Act (CPA) (No. 68 of 2008) 1.1.2 One of the benefits of induction is: cing them their physical work nisational structure A Make employees feel welcome by i B Familiarise new employees with Cc Improves skills through 1 ini D Minimise the need for on-g aining and development 1.1.3 Cash and Carry Wholesalers i es of their goods in villages. This is an example of...as type unprofessional business practice. abuse of work time sexual harassment pricing of goods in rural areas tax evasion ocuowDYr 1.1.4 The ability of generating possibilities and looking for many answers, refers to... A creative thinking B decision making Cc problem-solving D routine thinking 1.1.5 According to Labour Relations Act, employers have the right to... A establish workplace forum where a business has 100 or more to resolve work related issues Stanmorephysics.com refer unresolved workplace disputes to CCMA to join trade union of their choice form bargaining councils for collective bargaining purposes (5 x 2) (10) leken:#) Copyright Reserved Please Turn Over

Business S“®Sownloaded from Stanmakephysics.com March 2028 1.2 Complete the following statements by using the words provided in the list below. Write-only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK, e.g. 1.2.6 D job description; placement; brainstorming; BBBEE; responsibility; BEE; job specification; nominal group; accountability; induction 1.2.1 The limitation of ... is that it benefits only a few previously disadvantaged people in the economy. 1.2.2 The job analysis of Salah Limited includes ... which is the minimum acceptable personal qualities/ skills/ needed for the job. 1.2.3 Pedro Technologies is responsible for its decisions/actions. This is an application of ...as King Code principle for good corporate governance. 1.2.4 The business applied the ... problem-solving technique to discuss a plan of action on how to implement the best ideas. 1.2.5 An/a ... is a human resource acti ity A Where they will function optimal candidates are placed 0 the business. (5 x 2) (10) TOTAL SECTION A: 20 Copyright Reserved Please Turn Over

Busi i fe “"e**ownloaded from Stanmorephysics.com SECTION B Answer ANY TWO questions from this section. Clearly indicate the QUESTION NUMBER of each question that you choose. QUESTION 2: BUSINESS ENVIRONMENTS 2.1. Name any FOUR pillars of Broad-Based Black Economic Empowerment Act (BBBEE) 2003 (Act 53 of 2003) 2.2 Explain how SETA‘s are funded, 2.3. Read the scenario below and answer the question that follows. SHECHINA GROUP (SG) Shechina Group offers VIP protection services nationally. SG is in line with the act that advances economic development/labour peace to ensure the workplace:maintains the basiewrights of employees. ! anna” » | 2.3.1 Identify the Act that is applicable toSG f 2.3.2 Discuss actions regarded as non-compliance by the Act identified in QUESTION 2.3.1 Stanmorephysies.com 2.4 Advise businesses on ways in which businesses can comply with the COIDA QUESTION 3: BUSINESS OPERATIONS 3.1 List any TWO aspects to be included in an induction programme. 3.2. Explain the recruitment procedure. 3.3 Read the scenario below and answer the questions that follow: EGOS MANUFACTURERS (EM) Egos Manufacturers produces different types of fruit jams. EM is looking for a person to fill in the vacancy for a public relations officer. The business used services of professional associations and training institutions to advertise the vacancy . 3.3.1 Identify the type of recruitment applicable to EG. 3.3.2 Discuss the impact of the type of recruitment identified QUESTION 3.3.1 on EG. 3.4 Advise human resources managers on the role of interviewer before an interview. March 2026 (4) (4) (2) (6) (4) [20] (2) (6) (2) (6) (4) [20] Copyright Reserved Please Turn Over

; ; P March 2026 Business SUdRS Wnloa de d from Stanm age, physics.com jarcl QUESTION 4: MISCELLANEOUS TOPCS BUSINESS ROLES ples of ethical business practice. (2) 4.1. Give any TWO practical e 5 fessional, responsible, ethical and effective business (4) em-solving steps: (2) nted solution/action plan. (2) BUSINESS OPERATIONS 4.4 State any TWO sources of internal recruit (2) 4.5 Explain the difference between piece determination methods. (4) (4) [20] _ TOTAL SECTION B: [40] 4.6 Advise businesses on the impact of fringe Copyright Reserved Please Turn Over

Businggs Studi March 2026 ‘oWiifoaded from Stanmorephysics.com SECTION C Answer any ONE question from this section. NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. QUESTION 5: BUSINESS ENVIRONMENTS (LEGISLATION) The Consumer Protection Act (CPA), 2008 (Act 68 of 2008) was introduced to safeguard consumers from unfair conduct and foster responsible consumer behaviour. The Act impacts businesses and consumers alike. It also grants consumers their rights in the market place. Businesses should always comply with the act to avoid penalties. Write an essay on Consumer Protection Act in which you include the following aspects: Stanmorephysics.com Outline the purpose of Consumer Protection Act (CPA). Explain the impact of Consumer Protection Act on businesses. Describe any THREE consumer'rights as stipulated in CPA. Advise businesses on ways to comply with the CPA. 3 d [40] QUESTION 6: BUSINESS ROLES (CREATIVE THINKING AND PROBLEM SOLVING) Businesses should be able to differentiate between problem solving and decision making. Workers must be made aware of the advantages of creative thinking in the workplace. Proper analysis on the impact of problem- solving techniques such as Delphi technique and Force-Field analysis should be done. Ways in which businesses can create an environment that promote creative thinking in the workplace need to be emphasised by management of the business. Write an essay on creative thinking and problem-solving in which you include the following aspects: Stanmorephysics.com Outline the differences between problem solving and decision making. Explain the advantages of creative thinking in the workplace. Discuss the impact of the following problem-solving techniques: o Delphi technique © Force-Field analysis Advise businesses on ways to promotes an environment that stimulates creative thinking in the workplace. [40] TOTAL SECTIONC: (40) GRAND TOTAL: 100 Copyright Reserved

Downloaded from Stanmorgphysics.com KWAZULU-NATAL PROVINCE EDUCATION REPUBLIC OF SOUTH AFRICA NATIONAL SENIOR CERTIFICATE GRADE 12 MARKS: 100 This marking guideline consists of 28 pages. Copyright Reserved Please Turn Over

Busines: tudies March 2026 fe] Whloaded from Stanntovephysiasacom NOTES TO MARKERS PREAMBLE The notes to markers are provided for quality assurance purposes to ensure the following: (a) _ Fairness, consistency and reliability in the standard of marking. (b) ~~ Facilitate the moderation of candidates’ scripts at the different levels. (c) Streamline the marking process considering the broad spectrum of markers across the country. (d) | Implement appropriate measures in the teaching, learning and assessment of the subject at schools/institutions of learning. Candidates’ responses must in full sentences for SECTION B and C. However, this would depend on the nature of the question. A comprehensive marking guideline has been provided but this is by no means exhaustive. Due consideration should be given to an answer that is correct but: Uses different expression from that whichsappears in the marking guideline Comes from another credible source Original A different approach is issued NOTE: There is only ONE correct answer in SECTION A. Take note of other relevant answers provided by candidates and allocate marks accordingly. (In case where the answer is unclear or indicates some understanding, part-marks should be awarded, for example, one mark instead of the maximum of maximum two marks) The word ‘Sub-max’ is used to facilitate the allocation of marks within a question or sub-question. The purpose of circling marks (guided by the ‘max’ in the breakdown of marks) on the right-hand side is to ensure the consistency and accuracy in the marking of scripts as well as for calculation and moderation purposes. Subtotals to questions must be written in the right-hand side margin. Circle the subtotals as indicated by the allocation of marks. This must be guided by ‘max’ in the marking guidelines. Only the total for each question should appear in the left-hand margin next to the appropriate question number: In an indirect question, the theory as well as the response must be relevant and related to the question. Correct numbering of answers to questions or sub questions is recommended in SECTIONS A and B. However, if the numbering is incorrect, follow the sequence of the candidate’s responses. Candidates will be penalised if the latter is not clear. Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stamnarephysiasuicom 9. No additional credit must be given for repetition of facts. Indicate with an ‘R’ 10. The differentiation between ‘evaluate’ and ‘critical evaluate’ can be expressed as follows: 10.1. When ‘evaluate’ is used, candidates are expected to respond in either a positive/negative manner or take neutral (positive and negative) stance, e.g. Positive: ‘COIDA eliminates time and costs spent on lengthy civil court proceedings’ 10.2 When ‘critically evaluate’ is used, candidates are expected to respond in either a positive/negative manner or take a neutral (positive and negative) stance. In this instance candidates are also expected to support their responses with more depth, e.g. ‘COIDA eliminates time and costs spent on lengthy civil court proceedings, because the employer will not be liable for compensation to the employee for injuries sustained during working hours as long as it can be proved that the business was not negligent. NOTE: 1. The above could apply to ‘analyse’ as well. 2. Note the placing of tick (v p in 1 the OE ation of marks. 11. The allocation of marks must be informal dD verb used, mark allocation in the marking ¢ question. t e nature of the question, cognitive line and the context of each Cognitive verbs, such as: 11.1 Advise, name, state, identify, quote, outline, motivate, recommend, suggest, (list not exhaustive) do not usually require much depth in candidates’ responses. Therefore, the mark allocation for each statement/answer appears at the end. 11.2 Define, describe, explain, discuss, elaborate, distinguish, differentiate, compare, tabulate, justify, analyse, evaluate, critically evaluate (/ist not exhaustive) require a greater depth of understanding, application and reasoning. Therefore, the marks must be allocated more objectively to ensure that assessing is conducted according to established norms so that uniformity, consistency and fairness are achieved. 12. | Mark only the FIRST answer where candidates offer more than one answer for SECTION B and C questions that require one answer. Copyright Reserved Please Turn Over

Businesg.Studies fe] Whloaded from Stanmovephysiasacom March 2026 13. SECTIONB 13.1 13.2 13.3 13.4 13.5 If for example, FIVE facts are required, mark the candidates’ FIRST FIVE responses and ignore the rest of the responses. Indicate by drawing a line across the unmarked portion or use the word ‘Cancel’. NOTE: this applies only to questions where the number of facts is specified. If two facts are written in one sentence, award the candidate FULL credit point above still applies. If candidates are required to provide their own examples/views, brainstorm this at memo discussions. Use of the cognitive verbs and allocation of marks: 13.4.1 If the number of facts are specifiedy questions that require candidate to describe/discuss/explain may be marked as follows: -> _ e Fact 2 marks (or as,indicated in the marking guidelines) e Explanation 1 mark (two marks will be allocated in Section C) The ‘fact’ and ‘explanation” are given separately in the marking guideline to facilitate mark allocation. 13.4.2 If the number of facts requires is not specified, the allocation of marks must be informed by the nature of the question and the maximum mark allocated in the marking guideline. ONE mark may be awarded for answers that are easy to recall, requires one-word answers or is quoted directly from the scenario/case study. This applies to SECTION B and C in particular (where applicable). 14. SECTIONC 14.1 The breakdown of the mark allocation of the essays is as follows: Introduction Content Maximum: 32 Conclusion Insight 8 TOTAL 40 Copyright Reserved Please Turn Over

Busines: Own Whloaded from St lavephysicseicom March 2026 14.2 Insight consists of the following components: Layout/Structure | Is there an introduction, body and conclusion? 2 Analysis and Is the candidate able to break down the question interpretation into headings/subheadings/interpret it correctly to show understanding of what is being asked? Marks must be allocated using this guide: All headings addressed: 1 (One ‘A’) Interpretation (16 to 32 marks) _1 (One ‘A’) Synthesis Are there relevant decisions/facts/responses made based on the questions? Option 1: Only relevant facts: 2 marks (No —‘S’) Where a candidate answers 50% or more (two to four sub-questions) of the question with only relevant facts; no —'S’ appears in, the left Margin. Award the maximum of TWO (2) marks for synthesis. ¥ Option 2: Some relevant facts: 4 mark (One — ‘S’) Where a Candidate answers less than 50% (only ly one sub-question) of the question with only OR some relevant facts; one - ‘S” appears in the left margin. Award a maximum of ONE (1) 2 mark for synthesis. Option 3: Some relevant facts: 1 mark (One — ‘S’) Where a candidate answers FOUR sub-questions, but one/two/three sub- questions with no relevant facts; one — ‘S’ appears in the left margin. Award a maximum of ONE (1) mark for synthesis. Option 4: No relevant facts: 0 mark (Two — ‘S’) Where a candidate answers less than 50% (only one sub-question) of the questions with no relevant facts; two — ‘S’ appears in the left margin. Award a ZERO- mark synthesis. Originality Is there evidence of one or two examples not older than two (2) years that are based on recent 2 information, current trends and development? TOTAL FOR INSIGHT: 8 TOTAL MARKS FOR FACTS: 32 TOTAL MARKS FOR ESSAY 8+ 32: 40 Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stanmoavephysiasacom NOTE: (1) No marks will be awarded for content repeated from the introduction and conclusion. (2) The candidate forfeits marks layout in the words INTRODUCTION and CONCLUSION are not stated. (3) . No marks will be awarded for layout, if the headings INTRODUCTION and CONCLUSION are not supported by an explanation. 14.3 Indicate insight in the left-hand margin with a symbol e.g. (L, A, S, and/or O) 14.4 - The breakdown of marks is indicated at the end of the suggested answer/marking guideline to each question. 14.5 Mark all the relevant facts until the SUB MAX/MAX mark in a subsection has been attained. Write SUB MAX/MAX after maximum marks have been obtained, but continue reading for originality “O” 14.6 At the end of each essay indicate the allocation of marks for facts and marks for insight as follows: (L- Layout, A- Analysis, S- Synthesis, O- Originality) as in the table below: CONTENT MARKS Facts ek ~ (max.) Ss 2 oO 2 TOTAL 40 14.7 When awarding marks for facts, take notes of the sub-maximum indicated, especially if candidates do not make use of the same headings. Remember, headings and sub-headings are encouraged and contribute to insight (See MARK BREAKDOWN at the end of each question.) 14.8 If the candidate identifies/interprets the question INCORRECTLY, then she/he may still obtain marks for layout. 14.9 Ifa different approach is used by candidates, ensure that the answers are assessed according to the mark allocation/subheadings as indicated in the marking guidelines. Copyright Reserved Please Turn Over

Businesg.Studies 7 j March 2026 ‘oWnloaded from Staamovephysiasaicom a 14.10 14.10.14 Award TWO marks for complete sentences. Award ONE for phrases, incomplete sentences and vague answers. 14.10.2 With effect from November 2015, the TWO marks will not necessarily at the end of each completed sentence. The ticks (v) will be separated and indicated next to each fact, e.g. ‘Product development is a growth strategy, where businesses aim to introduce new products into existing markets’ This will be informed by the nature and context of the question, as well as the cognitive verb used. 14.11 With the effect from November 2017, the maximum of TWO (2) marks for facts shown as headings in the marking guidelines, will not necessary apply to each question. This would also depend to the nature of question. Copyright Reserved Please Turn Over

Business.Studies owhloaded from Stanmavephysiasaicom SECTION A: (COMPULSORY) QUESTION 1 1.1. Multiple choice questions 1.2.1 BEEVY 1.2.2 job specification Vv 1.2.3. accountability vv 1.2.4 brainstorming Vv 1.2.5 placement ¥¥ March 2026 (5 x 2)(10) (5 x 2) (10) TOTAL SECTION A: 20 BREAKDOWN OF MARKS QUESTION 1 MARKS 1.1 10 1.2 10 TOTAL 20 Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stanmovephysiasacom SECTION B Answer any TWO questions from this Section. QUESTION 2: BUSINESS ENVIRONMENT 2.1 Pillars of Broad -Based Black Economic Empowerment (BBBEE) (Act 53 of 2003) — Management control v — Ownership ¥ — Skills DevelopmentY — Enterprise and Supplier Development (ESD) ¥ — Socio-economic development/social responsibility” NOTE: Mark the first FOUR (4) only. (4x1) (4) 2.2 Funding of SETA’s — Skills Development levies are paid by employers.to SARS as a collecting agencyY for the government. v — Employers who have a salary bill that exceeds 500000 per annum, v should pay one percent (1%) of their annual salaries as a levy v — The different SETAs receive eighty percent (80%) of the levy for organisational expensesv and the remaining twenty percent (20%) is paid to the National Skills Fund. v — Donations/grants” received from the public/businesses/CS| programmes. ¥ — Surplus funds “received from government institutions. ¥ — Funds receivedv from rendering their services. — Any other relevant answer related to the funding of Seta’s. Max (4) 2.3 Identification of the act from the scenario: 2.3.1 Labour relations act/LRA. vv (2) 2.3.2 Actions regarded as non-compliance by the Labour Relations Act: — Unfair/Illegal dismissalv of employees. v — Preventing employeesv from joining trade unions. v — Refusing the establishmentv of workplace forums. “ — Forcing employees to give upY trade union membership. v — Not allowing employeesyv to take part in legal strikesv / not adhering to the right of employees to strike when legalised. v — Cancellation of employees’ contracts by a new employerv when the business is sold. ¥ — Refusing to give workplace forum members paid time offv for attending meetings during working hours. v — Refusing leave to trade union representativesv to attend trade union activities. v — Breaching of collective agreements/resolutionv mechanisms by either employer/employee. v — Any other relevant answer related to actions regarded as non-compliance by the Labour Relations Act Max (6) Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stanmavephysiasacom 2.4 Ways in which businesses can comply with the COIDA — Businesses should provide a healthy/safe working environment. v ¥ — Register with the Compensation Commissioner and provide the particulars of the business.v ¥ — Keep records of employees' income and details of work for four years. Vv ~ — Report all incidents causing death/injury/illness of employees. Vv ¥ — Submit returns of earnings by no later than 1 March annually. ¥W” — Levies must be paid to the Compensation Fund. v ¥ — Ensure that the premises/equipment/machinery are in good working condition. — Allow regular assessment of the workplace by inspectors in order to determine the level of risk their employees are exposed to. VW — Employers may not make deductions for COIDA from employees' remuneration packages. v ¥ — Businesses must ensure that claims are lodged within twelve months of the date of the accident. vv — Any other relevant answer related to ways in which businesses can comply with the COIDA Max (4 BREAKDOWN OF MARKS ” ’ _ [QUESTION2 | MARKS 21 4 , Ye 4 yp 1 2 my .|i2i3.2 6 reph 2.4 4 TOTAL 20 Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stammavephysicsaigom QUESTION 3: BUSINESS OPERATIONS 3.1. Aspects to be included in an induction programme — Introduction to key people and immediate colleagues.v — Safety regulations and rules. ¥ — Overview of the business. ¥ — Tour of premises. ¥ — Discussion of employee:benefits. “ — Discussion of the employment contract and conditions of service. ¥ — Information about the business product/services. Vv ~ Meeting with senior management who will explain the company’s vision/value/description/daily task. Vv — Staff discount/Free or low-cost meal/Canteen facilities. v — Conditions of employment, e.g working hours, leave application process/ disciplinary procedure, etcv” — Administration details on systems/processes/logistics, ¥ — Discussion of personnel policies, e.g making private’phone calls/ using the internet, etcw — Corporate social investment programmes. v evil NOTE: 1. Mark the first TWO (2) only. (2 x 1)(2) 3.2 Recruitment procedure. a — The human resource manager should evaluate the job analysis v that includes the job specification/job description/ order to identify recruitment needs. W — HRM should prepare the job descriptionv in order to identify recruitment needs. ¥ — HRM should indicate the job specification/description/ key performance areasv to attract suitable candidate. v — Choose a method of recruitmentvy such as internal/external to reach/target suitable applicants/candidates. ¥ — Vacancies can be internally advertised via internal email/word of mouth/posters/staff notices. ¥ — If internal recruitment is unsuccessful, Y external recruitment should be considered. ~ — If the external recruitment is chosen, VY the relevant recruitment sources should be selected, e.g. recruitment agencies, tertiary institutions, newspapers, etc. Vv — The advertisement should be prepared with the relevant information, v e.g. the name of the company, contact details, contact person, etc. ¥ — Place the advertisement in the appropriate media ~ that will ensure that the best candidates apply. W — Any other relevant answer related to recruitment procedure. Max (6) 3.3. Identification of type of recruitment 3.3.1 External recruitmenty ¥ (2) Copyright Reserved Please Turn Over

Busines: OW March 2026 Whloaded from Stasnarephysiasacom 3.3.2 IMPACT OF EXTERNAL RECRUITMENT Positives/Advantages — —New candidates bring new talents/ideas/experiences/skillsv into the business. ¥ —_ There is a larger pool of candidates to choose from. ¥ — There is a better chance of getting a suitable candidateY with the required skills/ qualifications/ competencies who do not need much training/ development which reduce costs. ¥ — It may help the business to meet affirmative actionY and BBBEE targets. ¥ = Minimises unhappiness/conflict amongst current employeesY who may have applied for the post. ¥ — Any other relevant answer related to the positive impact external recruitment to businesses. AND/OR Negatives/Disadvantages — External sources can be expensive, Y e.g. recruitment agencies’ fees/advertisements in newspapers/magazines. ¥ — The selection process may not be effective, v and an incompetent candidate may be chosen. ¥ — Information on CV's/referees vmay not be relia. v — Recruitment process takes longer/is more peavey as background checks must be conducted. ¥ — Newcandidates generally take longer to adiustv to a new work environment. ¥ — In-service training may be neededY which decreases productivity during the time of training. ¥ — Many unsuitable applicationsY can slow down the selection process. ~ — Any other relevant answer related to the negative impact of external recruitment to businesses. Max (6) 3.4 Role of interviewer before an interview — Book and prepare the venue for the interview. vv — Inform all shortlisted candidates about the date and place of the interview. Vv — Set the interview date and ensure that all interviews take place on the same date, if possible. Vv — Notify all panel members conducting the interview about the date and place of the interview. Vv — The interviewer should develop a core set of questions based on the skills/knowledge/ ability required. Vv ~ — Check/read the application/verify the CV of every candidate for anything that may need to be explained. v v — Plan the programme for the interview and determine the time that should be allocated to each candidate. vv — Allocate the same amount of time to interview each candidate on the program. vv — Any other relevant answer related to role of interviewer before an interview Max(4) [20] Copyright Reserved Please Turn Over

Busines: OWA March 2026 Whloaded from Stammavephysicsaigom BREAKDOWN OF MARKS QUESTION 3 MARKS 3.1 2 3.2. 6 3.3.1 2 3.3.2 6 3.4. 4 TOTAL 20 Copyright Reserved Please Turn Over

Busines: tudies March 2026 fe] Whloaded from Stanmavephysiasacom QUESTION 4: MISCELLANEOUS TOPICS BUSINESS ROLES 41 4.2 Examples of ethical business practice — Using fair advertising. v — Not using child labour. v —_ Treating all employees equally. — Paying fair wages. v — Operating within the law. v — Business deals are conducted openly. v — Not engaging in illegal business practices. V — Ensuring that theenvironment is not polluted. v — Adopting codes of good ethical practicey — Establishing corporate social responsibility initiatives V — Encouraging employees to adopt ethical behavior. W — Clients and employees information is not disclosed /used for the benefit of the businessY¥ { — Shareholders and employees personal interest and business interest do not conflict with one another. ¥ NOTE: 1. Mark the first TWO (2) only. Max (2) Ways in which professional, responsible, ethical and effective business practice should be conducted Mission statement should include values of equality/respect. vv Businesses should develop equity programmes/promotes strategies to ensure that all employees are treated equally regardless of status/rank/power. v ¥ Treat workers with respect/dignity by recognising work well done/value of human capital. vv Plan properly and put preventative measures in/place. VV Pay fair wages/salaries which is in line with the minimum requirements of the BCEA/Remunerate employees for working overtime/during public holidays. VW” Engage in environmental awareness programmes/Refrain from polluting the environment, such as legally disposing of toxic waste. Vv Refrain from starting a venture using other businesses’ ideas that are protected by law. Vv Business decisions and actions must be clear/transparent to all stakeholders. Vv ¥ Businesses should be accountable /responsible for their decisions and actions/ patent rights. ¥~ Hire honest/trustworthy accountants/financial officers with good credentials. vv Regular/Timeous payment of taxes. v All workers should have access to equal opportunities/positions/resources. VV Ensure that employees work in a work environment that is conducive to safety/ fairness/free from embarrassment. Vv ¥ Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stamnarephysiasaicom — Employers and employees need to comply with legislation with regard to equal Opportunities /human rights in the workplace. VV” — Businesses should develop equity programmes/promote strategies to ensure that all employees are treated equally regardless of status/rank/power. vv — Training/Information/Business policies should include issues such as diversity/ discrimination/ harassment. VV — Employers should respond swiftly and fairly to reported incidents of discrimination in the workplace. Vv — .Orders/Tasks should be given respectfully and allow the recipient/employee to have a say in the manner in which the task should be performed. vv — Draw up acode of ethics/conduct. vv — On-going development and training for all employees. vv — Performance management systems/Appraisals should be in place. Vv ¥ — Adequate internal controls/monitoring/evaluation. vv — Any other relevant answer related to ways in which professional, responsible, ethical and effective business practice should be conducted Max (4) i 4.3. Application of problem-solving steps he 4.3.1 Define the problem — Name the problemv by stating exactly what the problem i is. ¥ — Find different waysv of defining the problem. v — Define the possible causesv of the problem. ~ — The nature of the problemv must be precise. v — Gather as much information as possiblev to establish the cause of the problem. ¥ — Any other relevant answer related to the application of define the problem as a problem-solving step. Sub max (2) 4.3.2 Evaluate the implemented solution/action plan — Assess whether the problem has been solvedv partially or entirely. v — Test the solution/action planyY continuously. v — If problems emerge, they must recognise and re-formulate the problemv for improved solutions in the future. ” — Any other relevant answer related to the application of evaluate the implemented solution/action plan as a problem-solving step. Sub max (2) Max (4) Copyright Reserved Please Turn Over

Busines: tudies BUSINESS OPERATIONS 4.4 Sources of Internal recruitment oWnloaded from Stanmacephysiasicom — Internal e-mails/Intranet/websites to staff v — Word of mouth/staff meetings Vv — Business newsletter/circulars to staff. v — Internal/management referrals V ~— Notice board of the business v =— Internal bulletins v — Recommendation of current employees ¥ — Head hunting within the business/organisational database. v NOTE: Mark the first TWO (2) only. (2 x 1)(2) 4.5 Differences between piecemeal and time-related salary determination. PIECEMEAL TIME-RELATED - Workers are paid according to the numberY of items/ units produced /action performed. ¥ Workers are paid according to the amount of time/hoursY they spend at work/on a task. ¥ - Workers are not remunerated for the number of hours worked,” regardless of how long it takes them to make the items v Workers with the same experience/ qualifications are paid on salary scalesv regardless of the amount of work done. ¥ - Mostly used in factories ¥ particularly in the textile/technology industries. ~ Many private and public sectoryY businesses use this method v - Any other relevant answer related to piecemeal as a salary determination method. Any other relevant answer related to time-related as a salary determination method. Sub-max (2) Sub-max (2) NOTE: 1. The answer does not have to be in tabular format. 2. The difference do not have to link but must be clear. 3. Award the maximum of TWO (2) marks if differences are not clear/Mark either piecemeal or time related. Copyright Reserved Please Turn Over March 2026

Busines: Own March 2026 Whloaded from Stasmacephysicsacom 4.6 Impact of fringe benefits on business Positives/Advantages — Attractive fringe benefit packages may result in higher employee retention/reduces employee turnover. vv — Attracts qualified/skilled/experienced employees who may positively contribute towards the business goals/objectives. vv — Improves productivity/resulting in higher profitability. vv — Itincreases employee satisfaction/loyalty as they may be willing to go the extra mile. vv — Businesses save money as benefits are tax deductible. vv — Fringe benefits can be used as leverage for salary negotiations. vv — Any other relevant answer related to positive impact of fringe benefit on the business. AND/OR Negatives/Disadvantages — Businesses which cannot offer fringe benefits fail'to attract skilled workers. vv — Businesses which offer employees different benefit plans may create resentment to those who receive less benefit resulting in lower | productivity. vv — Itcan create conflict/lead to corruption if allocated unfairly. vv — Fringe benefits are additional costs that may result i in cash flow problems. vv — Decreases business profits, as incentive/package/remuneration costs are higher. v ¥ — Adrministrative costs increase as benefits need to be correctly recorded for tax purposes. vv — Workers only stay with the business for fringe benefits, and may not be committed/loyal to the tasks/businessv ¥ — Businesses have to pay advisors/attorneys to help them create benefit plans that comply with legislation. vv — Errors in benefit plans may lead to costly lawsuits/regulatory fines. vv — Any other relevant answer related to the negative impact of fringe benefits on business Max (4) [20] BREAKDOWN OF MARKS QUESTION 4 MARKS 41 4.2 4.3.1 4.3.2 4.4 4.5 4.6 Ny OF FININ|IN| B/D TOTAL TOTAL SECTION B: 40 Copyright Reserved Please Turn Over

Businesg.Studies fe] Whloaded from Stanmavephysiasacom March 2026 SECTION C Answer ONE question in this section. QUESTION 5: BUSINESS ENVIRONMENT (LEGISLATION) 5.1 5.2 Introduction — The Consumer Protection Act was introduced to redress the economic inequalities of the past. v — Businesses have experienced positive and negative effects of the act on their activities ¥ — There are number of rights set out in CPA designed to provide consumer protection v — Businesses may explore various ways to comply with the CPA. v — Any other relevant introduction related to purpose of CPA/ impact of CPA to businesses/ rights of consumers in terms of CPA/ penalties that the business can face for non-compliance with the CPA. Any (2x1) (2) Purpose of Consumer Protection Act (CPA). . Promotes responsible consumer behaviour amongst consumers. vv Establishes a National Consumer Commission (NCC) vv Establishes national standards to protect consumers regardless of economic status. vv Promotes and protects the economic interests of consumers by providing access to information. vv Promotes fair/accessible and sustainable places for people to sell their products. vv Promotes consistent laws relating to consumer transaction and agreement. vv Promotes the rights and full participation of historically disadvantaged individuals as consumers. Vv Promotes consumer safety by protecting them from hazardous products/services. vv Provides guidelines for better consumer information and to prohibit unfair business practices. vv Ensures that consumers have access to information they need to make informed choice. vv Ensures that consumers are not misled/deceived by suppliers of goods/services. Vv Empowers consumers to take legal action if their rights are not upheld. vv Strengthens a culture of consumer rights and responsibilities. vv Protects consumers against contracts that include unfair terms which limit the liability of suppliers. vv Protects consumers against dishonest businesses such as fly-by-night franchisors. vv Allows for consumers and businesses to resolve disputes fairly/effectively. vv Any other relevant answer related to purpose of Consumer Protection Act (CPA). Max (10) Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stasnacephysiasacom 5.3. Impact of the CPA on businesses Positives/Advantages — Businesses may be safeguardedv from dishonest competitors. v — Businesses may be protectedvif they are regarded as consumers. ¥ — Prevents larger businesses from undermining” smaller ones. ¥ — May gain consumer loyalty, v if they comply with CPA. v — Enables businesses to resolve disputes fairly” through the National Consumer Commission/Consumer Court/Industrial ombudsmen. ¥ — Businesses may build a good imagev if they ensure that they do not violate consumer rights. v — Any other relevant answer related to positive impact of CPA on businesses AND/OR Negatives/Disadvantages — Confidential business information may become availablev to competitors. ¥ — Penalties for non-complianceY may be very high. ¥ — Businesses may feel unnecessarily burdenedy by lage! processes. ¥ — They have to disclose more information about their products v and processes/servicesY — Staff need to be trained /Legal experts need. to be consulted, VY which can increase costs¥ ) ‘I — Many business documents need to be sim 1 sd /revampedv at extra cost as consumers have a right to receive contracts in simp iderstandable language. v — Administration costs increasev as legal itlacta need to be worded in plain language /pitched at the level of the consumer. ¥ — Businesses may need insurance against claimsv from consumers /provisions in the Act increase risks for unforeseen claims and lawsuits. ~ — Businesses have to replace/repair faulty items/refund moneyvf the fault occurs within six months after purchase. v — Supply chain management in stock levels will have to change, v as defective goods have to be replaced within six months at the request of the consumer. “ — Information technology systems need to be improved was the retailer must keep more detailed records of interactions with consumers /be able to report to the National Consumer Commission. ¥ — Consumers can take advantage of a businessv and return goods when it is not necessary to do sov. — Processes and procedures required by CPA can be expensivev and time consuming. ¥ — Any other relevant answer related to negative impact of CPA on businesses. Max (14) Copyright Reserved Please Turn Over

Busines: Own March 2026 20 j wnhloaded from Stanmavephysicsaucom 5.4 Consumer rights as stipulated in the Consumer Protection Act 5.4.1 Right to choosevv Consumers have the right to: — choose suppliersY and/or goods. ¥ — shop around vfor the best prices. v — return goods that are unsafe/defectivev for a full refund. v — reject goods that are not the samev as the sample marketed. ¥ — -cancel/renewv fixed term agreements. v — request written quotations” and cost estimates. v — Any other relevant answer related to the right to choose as a consumer right stipulated in CPA Right : 2 Explanation: 2 Submax: 4 5.4.2 Right to privacy and confidentialityy f — Consumers have the right to stop/restricty” unwanted direct marketing. — They can object “to unwanted promotional €-mails/telesales. v — They have the right to stop/lodge complaints about the sharing of their personal details. v 2 — Any other relevant answer related to hone to privacy and confidentiality as a consumer right stipulated in CPA Right : 2 Explanation: 2 Sub max: 4 5.4.3 Right to fair and honest dealingsvv — Suppliers may not use physical forcev or harass customers. ¥ — Suppliers may not giveY misleading/false information. v — Businesses may not promote pyramid schemesv and/or chain-letter schemesv” — Businesses may not overbook/oversell goods/servicesY and then not honour the agreement. v — Any other relevant answer related to the right to fair and honest dealings as a consumer right stipulated in CPA Right : 2 Explanation: 2 Submax: 4 Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stamiacephysicsaicom 5.4.4 Right to disclosure and informationy Vv — Contracts and agreements should be in plain languagev and easy to understand. v — Businesses should display prices” which are fully inclusive disclosing all costs. v — Businesses should label products” and trade descriptions correctly. v — Consumers may request the unit “and bulk price of the same product. v — If two prices for the same product are displayed, “ consumers should pay the lower price. ¥ — Allinformation related to the country of origin, expiry dates/ingredients of the productsv should be disclosed. v — Any other relevant answer related to the right to disclosure and information as a consumer right stipulated in CPA Right : 2 Explanation: 2 Sub max: 4 5.4.5 Right to fair and responsible marketingv Vv — Businesses should not mislead consumersY on pricing, benefits/uses of goods. v — Consumers may cancel purchases a through | direct marketing” within five working days/cooling-off period. v — — Allinformation related to the country of originlexpiry dates/ingredients of the products should be disclosed/clearly labelled. ~ | — Any other relevant answer related to the ri 4o fair and responsible marketing as a consumer right stipulated in CPA r Right : 2 Explanation: 2 Submax: 4 5.4.6 Right to accountability from suppliersv Vv — Consumers have the right to be protectedv in lay-bye agreements. ¥ — Businesses should honour credit vouchers” and prepaid services. ¥ — Any other relevant answer related to the right to accountability from suppliers as a consumer right stipulated in CPA Right : 2 Explanation: 2 Submax: 4 5.4.7 Right to fair/just/reasonable terms and conditionsv Vv — Businesses should provide consumers with written notices of clausesY that may limit consumer rights. ¥ — Businesses may not market/sell goodsv at unfair prices. v — Any other relevant answer related to the right to fair/just/reasonable terms and conditions as a consumer right stipulated in CPA Right : 2 Explanation: 2 Sub max: 4 Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stamiacephysiasacom 5.4.8 Right to equality in the consumer market place vv — Businesses should not limit accessv to goods and services. v — Businesses may not vary the quality of their goodsv to different consumers. ¥ — Businesses should not discriminate when marketing their products and servicesv in different areas/places. v — Businesses may not charge different prices” for the same goods/services. ¥ — Quality of goods may not varyY when supplied to different consumers. ¥ — Any other relevant answer related to the right to equality in the consumer market place as a consumer right stipulated in CPA Right : 2 Explanation: 2 Submax: 4 5.4.9 Right to fair value/good quality/safetyv v — Consumers may demandv quality services/goods. ” — They may receive van implied/written warranty: V 9 — Cancel /renewy fixed term agreements. v oth — To be informedv about hazardous/dangerous. produetsv — Reject goods that are not the same as the sample marketedv — Return faulty items if the fault occurs withil months v after purchasing the item. v — Any other relevant answer related to the right fair value/good quality/safety as a consumer right stipulated in CPA Right : 2 Explanation: 2 Submax: 4 Max: 12 NOTE: Mark the first THREE only 5.5 Ways in which businesses can comply with the CPA — Disclose prices of all products on sale. vv — Provide/Conduct adequate training to staff/stakeholders on the CPA. vv — All agreements must provide for a five-day cooling off period:\y v — Ensure that goods/services offered are standardised/of the same quality. vv — Comply with the requirements regarding promotional competitions. vv — Comply with requirements regarding the display of information on labels/ packaging. vv — Display the name of the business on all business documents such as invoices/contracts. vv — Bundling of goods/services should benefit consumers such as offering a cell phone and a tablet at a special price. vv — Implement measures that will facilitate complaints by using suggestion boxes. vv — Any other relevant answer related to ways in which businesses can comply with the CPA Max (10) Copyright Reserved Please Turn Over

Businesg.Studies March 2026 owhloaded from Stanniavephysiasaicom 5.6 Conclusion — Business.owners should have intensive knowledge on the purpose of CPA so that they can take advantage of its benefits vv — The negative impacts of CPA on businesses should be continuously monitored to improve on mechanism/solutions of dealing with them. vv — Itis important that all South African consumers are aware of these rights to ensure proper functioning and implementation of the act. vv — Business owners should look at ways in which businesses could comply with CPA to avoid high penalties for non-compliance. vv — Any other relevant conclusion related to the purpose of Consumer Protection Act (CPA)/ impact of CPA on businesses/ rights of consumers in terms of CPA/ ways in which businesses can comply with CPA. Any (1 x 2) (2) QUESTION 5: BREAKDOWN OF MARK ALLOCATION DETAILS MAXIMUM | TOTAL Introduction 2 Purpose of Consumer Protection, t 40 (CPA). ‘ Di! Impact of CPA on busit on ] 14 Max Rights of consumers in of CPA 12 32 can comply 40 with CPA. Conclusion ee 4 INSIGHT Layout Analysis/Interpretation Synthesis Originality/Examples TOTAL MARKS 40 LASO - For each component: Allocate 2 marks if all requirements are met. Allocate 1 mark if only some of the requirements are met. Allocate 0 marks where requirements are not met at all. Nn NININ|D Copyright Reserved Please Turn Over

Busines: oWnloaded from Stanmavephysiasicom tudies March 2026 QUESTION 6: BUSINESS ROLES (CREATIVE THINKING AND PROBLEM SOLVING) 6.1. Introduction Problem solving and decision making are intertwined skills which are very important to any business entity, though they are different. W Creative thinking is beneficial to businesses as it is a skill that can lead to innovative solutions and competitive edge. v Delphi and force field analysis are problem-solving techniques used by businesses to resolve problems creatively where all staff members and other stakeholders are involved for buy-in purposes. ¥ Businesses need to adopt ways in which businesses can create an environment that promote creative thinking in the workplace for success. “ Any other relevant introduction related to the differences between problem solving and decision making/ the benefits of creative thinking in the workplace/ problem-solving steps / Impact of the Delphi technique and Force field analysis/ ways in which businesses can stimulate creative thinking in the workplace’ Any (2x1) = (2) 6.2 Differences between problem solving and decision making: PROBLEM SOLVING DECISION MAKING -Problems can be solved by a group/ team | -It is often done by one person/a or an individual team member. vv member of senior management who makes it authoritarian. vv -Alternative solutions are generated/ -Various alternatives are considered identified and critically evaluated. vv before deciding on the best one. vv -Process of analysing a situation to identify | -It is part of the problem-solving cycle as strategies to bring about change. vv decisions need to be taken in each step. vv Any other relevant answer related to Any other relevant answer related to problem solving decision making Sub max (4) Sub max (4) NOTE: 1. The answer does not have to be in tabular. 2. The differences do not have to be linked but must be clear. 3. Award a maximum of ONE mark if the differences are not clear. / Mark either problem solving or decision making only. Max (8) Copyright Reserved Please Turn Over

Busines: tudies fe] Whloaded from Stanniarephysiasacom March 2026 6.3. Advantages of creative thinking in the workplace. Better/Unique/Unconventional ideas/solutionsY are generated. v Complex business problemsv may be solved. v Improves motivationy amongst staff members. v Management/employees may keep up with fast changing technology” which may lead to an increased in market share. v Creativity may lead to new inventions which improvesv the general standard of living.” May give the business a competitive advantagev if unusual/unique solutions/ ideas/strategies are implemented. v Productivity increases as management/employees may quickly generate multiple ideasv which utilises time and money more effectively. v Managers/Employees have more confidencev as they can live up to their full potential. v Managers will be better leaders as they will be able to handle/manage change(s) ¥ positively and creatively. ¥ Managers/Employees can develop a completely new outlook, “ which may be applied to any task(s) they may do. ¥ Leads to more positive attitudes as managers/employees feel that they have contributedv towards problem solving. ¥ aed, Managers/Employees have a feeling great accomplishment, and they will not resist/obstruct the process V once the ved a problem/contributed towards the success of the business. v Stimulates initiative from employees/t of their comfort zone. “ r } Creativity may lead to new inventions which improvesv the general standards of living/attract new investors. ¥ Businesses can continuously improve on product development by exploring new ways” to enhance growth. v Any other relevant answer related to benefits of creative thinking in the workplace agers, as they are continuously pushed outv Max (14) Copyright Reserved Please Turn Over

Busines: Own March 2026 26 ‘ wnhloaded from Stanmavephysicsucom 6.4 Impact of the following problem-solving techniques 6.4.1 Delphi technique Positives/Advantages — Businesses may use a group of experts “without bringing them together. v — The experts will give the business clear ideas/solutionsY on how to improve on productivity/profitability. v — Information received from experts Ycan be used to solve complex business problems. — Experts may give honest/credible opinionsv as they do not have a direct/personal interest in the business. ¥ — Conflict may be avoidedv especially if all employees are knowledgeable and well qualified. v — Dominating employees may not take over the processv as they do not form part of the problem-solving process. ¥ — It reduces noise levels in an office environmentv since there is no group discussion. ¥ — Any other relevant answer related to the positive impact of Delphi as a problem solving technique. "| ANDIOR ‘ e Negatives/Disadvantages : il — Itis an expensive technique to usev due to high administrative costs. v — Not all experts are willing/interested” to give feedback/complete questionnaires. v — Some experts might not have an in-depth knowledgey of certain topics. v — Experts’ suggestions may not be considered by some employeesY so consensus may not be reached. ¥ — May be time consuming/complicated vto analyse data received from experts. v — Any other relevant answer related to the negative impact of Delphi as a problem solving technique Sub max (6) Copyright Reserved Please Turn Over

Busi 6.5 Ines: Own March 2026 Whloaded from Stamnacephysiasicom 6.4.2 Impact of the Force-Field Analysis Feet pens fool inne yyees feel includedv and understood. v loyees develop” and grow with the business. v It Se a visual summary” of all the various factors supporting and opposing a particular idea. v Informed decisions can be made as forces for and againstv are critically evaluated. v Enables businesses to strengthen the driving forces” and weaken the restraining forces. Businesses are able to have an idea of the timeline required ~ and the requirements of additional resources. ¥ Any other relevant answer related to the positive impact of force-field analysis as a problem solving technique. AND /OR Negatives/Disadvantages Requires the participation” of all businesswunits.~ It is time consuming” since the Baines must stabilise before more changes can be made. ¥ The analysis developed is entirely dependent upon the skill levelv and knowledge of the group working on the analysis. ¥ Any other relevant answer related to the negative impact of force-field analysis as a problem solving technique. Sub max (6) Max (12) Ways in which businesses can create an environment that promotes creative thinking in the workplace Emphasize the importance of creative thinking to ensure that all staff know that management want to hear their ideas. vv Encourage employees to develop/come up with new/ unique ideas/ alternative ways of working/ doing things. vv Make time for brainstorming sessions to generate new ideas such as regular workshops/generate more ideas/build on one another’s ideas. vv Place suggestion boxes around the workplace and keep communication channels open for new ideas. Vv Train staff in innovative techniques/creative problem-solving skills/ mind mapping/ lateral thinking. vv Encourage job swops within the organisation/study how other businesses are doing things. vv Reward creativity by offering reward schemes to employees/introduce incentives for staff members for teams/individuals that came up with creative ideas. “ Respond enthusiastically to all ideas and never let anyone feel less important. vv Make the working environment conducive to creativity, free from distractions/high noise levels. Any other relevant answer related to ways in which businesses can create an environment that promotes creative thinking in the workplace Max 12 Copyright Reserved Please Turn Over

Busines: Own March 2026 Whloaded from Stamnacephysiasaicom 6.6 Conclusion Businesses need to solve their problems effectively and make informed decision to thrive/ survive in a highly competitive market. vv It is advisable that businesses use the advantages of creative thinking in the workplace so that managers/employees work towards the benefit of the business. v Thorough research on the impact of Delphi technique and force-field analysis should be conducted to ensure proper implementation and function.vv Businesses unlock unique opportunities by fostering a culture that encourages creative thinking in the workplace Any other relevant conclusion related to the differences between problem solving and decision making/ the benefits of creative thinking in the workplace/ Impact of Delphi technique and force field analysis/ ways in which businesses can stimulate creative thinking in the workplace. Any (1x2) (2) [40] QUESTION 6: BREAKDOWN OF MARK ALLOCATION DETAILS . “A MAXIMUM TOTAL Introduction | =7~ >| 2 The differences between problem 8 solving and decision making , Advantages of creativ 14 the workplace. eco kd Impact of Delphi technique and Max Force-Field analysis as problem- 12 32 solving techniques Ways in which businesses can create an environment that promote 12 creative thinking in the workplace. Conclusion 2 INSIGHT Layout 2 Analysis/Interpretation 2 8 Synthesis 2 Originality/Examples 2 TOTAL MARKS 40 LASO — For each component: Allocate 2 marks if all requirements are met. Allocate 1 mark if only some of the requirements are met. Allocate 0 marks where requirements are not met at all. TOTAL MARKS: 100 Copyright Reserved