Computer Applications Technology Grade 11 P2 2026 Memo (Eng)

Mock hlayiso mock exams Practice Series: Grade 11 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 11 COMPUTER APPLICATIONS TECHNOLOGY P2 NOVEMBER EXAMINATION 2026 (MOCK) MARKING GUIDELINES MARKS: 150 These marking guidelines consist of 11 pages. Copyright reserved Please turn over

Computer Applications Technology/P2 2 Hlayiso/Mock 2026 NSC – Marking Guidelines SUGGESTIONS AND RECOMMENDATIONS TO MARKERS • Revisit the questions and the marking guidelines frequently during the marking session. • Read the entire answer and check that it correlates with the question. Do not focus only on keywords. • Accept correct answers that are expressed differently, e.g. the marking guidelines state ’slow’ and the candidate responds ’not fast’. • In general, ONE mark is awarded per fact. Beware of overlapping answers to a specific question. • Where a question requires a candidate to LIST or NAME: mark the first number of answers/facts required, e.g. the first TWO facts if TWO were required, even if presented in paragraph format. • Questions requiring longer answers must be regarded as a single unit. Marks can be awarded if correct statements are found anywhere in the answer. • The answers below are not exhaustive: accept any other correct and relevant answers. SECTION A QUESTION 1: MULTIPLE-CHOICE QUESTION 2: MATCHING ITEMS 1.1 B3 1 2.1 H3 switch 1 1.2 C3 1 2.2 L3 ROM 1 1.3 C3 1 2.3 P3 ISP 1 1.4 B3 1 2.4 I3 blog 1 1.5 A3 1 2.5 R3 defragmentation 1 1.6 A3 1 2.6 D3 archiving 1 1.7 B3 1 2.7 N3 plagiarism 1 1.8 C3 1 2.8 G3 AUP 1 1.9 D3 1 2.9 J3 #### 1 1.10 D3 1 2.10 M3 EULA 1 [10] [10] QUESTION 3: TRUE/FALSE ITEMS (Note to marker: Award the mark if the correct term is given without the word FALSE. Do NOT award the mark if only FALSE is written.) 3.1 True 3 1 3.2 True 3 1 3.3 False – search engine 3 1 3.4 False – Adware 3 1 3.5 False – field 3 1 [5] TOTAL SECTION A: 25 Copyright reserved Please turn over

Computer Applications Technology/P2 3 Hlayiso/Mock 2026 NSC – Marking Guidelines SECTION B QUESTION 4: SYSTEMS TECHNOLOGIES 4.1 Quad-core: the processor has FOUR cores/processing units, so it 2 can process four sets of instructions (threads) at the same time 3 3.2 GHz: the clock speed – the processor carries out 3.2 billion cycles per second 3 4.2 (1) Easier and cheaper to upgrade/repair (e.g. add RAM, graphics 2 card) (2) Usually more powerful/better specifications for the same price (3) Bigger screen, full-size keyboard – more comfortable/ergonomic (4) Better cooling – less overheating (5) More ports/expansion slots (6) Less likely to be stolen/lost/dropped 33 (Any two) (Do NOT accept ’cheaper’ – excluded by the question.) 4.3.1 Monitor B 3 2 Higher resolution/more pixels (2 560 x 1 440), so more detail is shown (more pixels per inch – about 109 ppi vs 92 ppi) 3 (No mark for ’Monitor B’ if no motivation.) 4.3.2 The image on the screen is redrawn/refreshed 144 times per second 1 3 4.3.3 (1) HDMI carries a digital signal (VGA is analogue) – better image 2 quality/no conversion (2) HDMI carries audio and video in one cable (3) HDMI supports higher resolutions (4) Most modern devices/graphics cards have HDMI (VGA is outdated) 33 (Any two) 4.4 (1) Faster access/read and write speeds – faster boot and loading 2 (2) No moving parts – more durable/shock resistant (3) Silent (4) Uses less power/generates less heat (5) Smaller/lighter 33 (Any two) 4.5 Purpose: supplies battery power to the computer when the electricity 2 fails (also protects against surges) 3 Gives the user enough time to save work and shut down the computer properly, so that data is not lost/files are not corrupted 3 4.6 (1) Fix bugs/errors in the software 2 (2) Close security holes/protect against new malware (3) Add new features (4) Improve performance/stability (5) Improve compatibility with new hardware/software 33 (Any two) Copyright reserved Please turn over

Computer Applications Technology/P2 4 Hlayiso/Mock 2026 NSC – Marking Guidelines 4.7 (1) To choose only the components/programs that he needs 1 (2) To save storage space (3) To choose the installation location/folder (4) To add components that a typical installation leaves out 3 (Any one) 4.8 The OS can run more than one program/task at the same time (and 1 the user can switch between them) 3 4.9 An SSD has no moving parts and can access any part of the drive 2 equally fast, so fragmentation does not slow it down 3 Defragmenting causes unnecessary writes that shorten the lifespan of the SSD 3 4.10.1 intro.mp4 3 1 4.10.2 budget.xlsx 3 1 4.11 The data in RAM is lost when the power is switched off 3 1 4.12.1 The printer can print 30 pages per minute 3 1 4.12.2 Prints on both sides of the paper automatically, so less paper is used 1 3 (accept: saves paper/environmentally friendly/professional booklets) 4.12.3 Laser printer 3 1 [25] QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES 5.1 (1) Availability/coverage in the area (e.g. fibre or LTE) 2 (2) Speed/bandwidth (3) Data cap/amount of data included (4) Reliability/stability (e.g. during load-shedding) (5) Contract period/conditions (6) Customer service/technical support of the ISP (7) Number of users/how the connection will be used 33 (Any two) (Do NOT accept cost.) 5.2 Capped: the user can only use a fixed amount of data per month; 2 when it is used up, the connection stops or more data must be bought 3 Uncapped: there is no limit on the amount of data that may be used (although the speed may be reduced/shaped) 3 5.3 All the devices share the same bandwidth of the home connection 3 2 Streaming uses a lot of bandwidth, so there is not enough left for the video call, which then buffers/freezes 3 (accept: network congestion at the ISP in peak hours) 5.4.1 The file is larger than the attachment size limit of the mail 1 server/mailbox 3 (accept: recipient’s mailbox is full) 5.4.2 Upload it to cloud storage and share a link/use a file-transfer 1 service/compress the video/copy it to a flash drive 3 Copyright reserved Please turn over

Computer Applications Technology/P2 5 Hlayiso/Mock 2026 NSC – Marking Guidelines 5.5 Other people who use the computer after her can see which sites 2 she visited 3 and could access her accounts/personal information/passwords if she remains logged in (identity theft/privacy) 3 5.6 (1) Post news, notices and dates of events 2 (2) Share photos/videos of school activities (3) Post homework/learning material/exam timetables (4) Parents can give feedback/comments (5) Share achievements/results 33 (Any two) 5.7 It connects networks/computers over a very large geographical area 1 – the whole world 3 5.8 Router (accept: modem/router, ONT for fibre) 3 1 5.9 (1) Higher data transfer speeds/bandwidth 1 (2) Can carry data over longer distances without loss of signal (3) Not affected by electrical/electromagnetic interference (4) More secure/difficult to tap (5) Not affected by lightning 3 (Any one) [15] QUESTION 6: INFORMATION MANAGEMENT 6.1 Primary data: data that the researcher collects himself/herself for the 2 first time, e.g. with a questionnaire or interview 3 Secondary data: data that has already been collected/published by someone else, e.g. on websites, in books or reports 3 6.2.1 The categories overlap – a learner who is 14 or 16 fits into two 1 options (accept: no option for learners younger than 12 or older than 18) 3 6.2.2 Any neutral version, e.g. ’Do cellphones affect the sleep of 1 teenagers? Yes/No/Not sure’ OR ’How do you think cellphones affect teenagers? Positively/Negatively/No effect’ 3 6.3 Check boxes 3 1 6.4 (1) Author is known and is an expert/qualified 2 (2) The website belongs to a reputable organisation (e.g. .gov, .ac.za) (3) The information is current/the date of the last update is shown (4) The information is objective/not biased (5) The information can be verified on other sites/sources are cited (6) No spelling/grammar errors; professional design 33 (Any two) Copyright reserved Please turn over

Computer Applications Technology/P2 6 Hlayiso/Mock 2026 NSC – Marking Guidelines 6.5 (1) Author 2 (2) Title of the article (3) Name of the website (4) URL/web address (5) Date published (6) Date accessed 33 (Any two) 6.6 Pie chart 3 1 [10] QUESTION 7: SOCIAL IMPLICATIONS 7.1.1 Social engineering (accept: pretexting/vishing) 3 1 7.1.2 It targets people (human weakness/trust), not the technology – the 1 attacker gets a valid password, so the firewall/antivirus sees a legitimate user 3 7.2 (1) Computer runs very slowly 2 (2) Unexpected pop-ups/advertisements (3) Programs crash/the computer restarts unexpectedly (4) Files are missing, changed or encrypted (5) Browser home page changed/unknown toolbars (6) Antivirus is disabled (7) Friends receive e-mails/messages that you did not send (8) Unusual network activity/data usage 33 (Any two) 7.3 (1) A fingerprint cannot be forgotten/lost 2 (2) Difficult to copy/steal/share – more secure (3) Faster/more convenient to log on (4) Each person’s fingerprint is unique – proves who logged on 33 (Any two) 7.4 Problem: Eye strain/computer vision syndrome (CVS)/dry, tired 2 eyes/blurred vision/headaches 3 Prevention: Follow the 20-20-20 rule (every 20 minutes look at something 20 feet/6 m away for 20 seconds)/take regular breaks/use an anti-glare screen/adjust the brightness and contrast/blink often/use night mode 3 7.5 E-waste contains toxic substances, e.g. lead, mercury, cadmium 3 2 that leak into the soil and water at landfill sites and harm people/animals/the environment OR valuable materials (e.g. metals) can be recovered when it is recycled 3 [10] Copyright reserved Please turn over

Computer Applications Technology/P2 7 Hlayiso/Mock 2026 NSC – Marking Guidelines QUESTION 8: SOLUTION DEVELOPMENT 8.1.1 =B2*C2 3 (accept =C2*B2) 1 8.1.2 4 3 (COUNT ignores the empty cell C4) 1 8.1.3 The column is too narrow to display the value (11 520.00) 3 2 Make column D wider/AutoFit the column (accept: decrease the font size/reduce the number of decimals) 3 8.1.4 =SUM(D2:D6) 3 (displays 14 450.00) 1 8.1.5 =IF(C2>100,"Reorder","") 3 =IF(C2>100 3 ,"Reorder" 3 ,"") 3 (Accept " " for the empty result. Accept C2>=101.) 8.2.1 Hanging indent 3 1 8.2.2 (1) Text lines up exactly/consistently (spaces differ in width with 1 proportional fonts) (2) Easy to change the position of all the columns at once by moving the tab stop (3) Alignment is kept when the font/size changes 3 (Any one) 8.2.3 Column break 3 1 8.2.4 ’you’re’ and ’form’ are correctly spelt words 3 2 The spelling checker only checks whether a word exists in its dictionary, not whether it is used correctly in the context (homophones/wrong word) 3 8.3.1 Displays alternative text if the image cannot be shown/is read aloud 1 by a screen reader for visually impaired users 3 8.3.2 <ol> (with </ol>; accept <ol> and <li>) 3 1 [15] TOTAL SECTION B: 75 Copyright reserved Please turn over

Computer Applications Technology/P2 8 Hlayiso/Mock 2026 NSC – Marking Guidelines SECTION C QUESTION 9: INTEGRATED SCENARIO 9.1.1 Wireless access point (WAP) OR wireless router 3 1 9.1.2 (1) Use a strong Wi-Fi password 2 (2) Use WPA2/WPA3 encryption (3) Change the default administrator password of the router/access point (4) MAC address filtering – allow only registered devices (5) Hide the network name (SSID) (6) Set up a separate guest network 33 (Any two) 9.2.1 (1) Lighter/smaller – easy to carry around the field 2 (2) Longer battery life (3) Touch screen – can be used while standing/no keyboard needed (4) Built-in camera to record training/matches (5) Switches on instantly (6) Built-in mobile (LTE) connection 33 (Any two) 9.2.2 40 × 1 024 = 40 960 MB 3 2 40 960 ÷ 500 = 81.92, so 81 complete videos 3 (CA: second mark for dividing the candidate’s MB value by 500 and rounding DOWN. If 1 GB = 1 000 MB was used: 40 000 ÷ 500 = 80, award max 1 mark (CA for division and whole number).) 9.3.1 MemberID 3 2 Every member has a unique ID – the value is never repeated (Surname, e.g. Dlamini, is repeated) 3 9.3.2 Yes/No (Boolean) 3 1 9.3.3 A Number field will remove the leading zero (0821234567 becomes 1 821234567) OR no calculations are done with phone numbers OR it may contain spaces/+27 3 9.3.4 Between #2012/01/01# And #2012/12/31# 2 Between #2012/01/01# 3 And #2012/12/31# 3 (Accept >=#2012/01/01# And <=#2012/12/31# for 2 marks; any valid date format. Accept Like "*2012*" for 2 marks. Year([DateOfBirth])=2012 earns 2 marks ONLY if given as a calculated field, e.g. BirthYear: Year([DateOfBirth]) with criterion 2012; otherwise max 1.) 9.3.5 In("U13","U15","U17") 2 OR ="U13" Or ="U15" Or ="U17" In/Or structure 3 all three values correct 3 9.3.6 (1) Data can be grouped/sorted and totals calculated 1 (2) Professional layout with headings/logo (3) Can show only the records needed (based on a query) (4) Fits on the page when printed 3 (Any one) Copyright reserved Please turn over

Computer Applications Technology/P2 9 Hlayiso/Mock 2026 NSC – Marking Guidelines 9.4.1 If there is a fire, flood or theft in the office, both the original data and 1 the backup will be lost 3 9.4.2 Store the backup off-site (e.g. at another person’s home/in a safe) 1 OR use online/cloud backup 3 9.5 (1) The parents’ e-mail addresses are kept private/not shown to the 2 other recipients (protects personal information/POPIA) (2) Prevents others from using the addresses for spam (3) Prevents ’Reply all’ messages being sent to everyone (4) The e-mail looks neater – no long list of addresses 33 (Any two) 9.6.1 (1) Strangers/predators can identify, locate or stalk the children 2 (2) Photos can be copied, edited and misused (3) Photos stay online permanently (digital footprint) (4) Children may be cyberbullied/teased (5) Location/school/club details are revealed 33 (Any two) 9.6.2 Get written permission from the parents/guardians (accept: do not 1 tag/name the children; use privacy settings; remove location data) 3 9.7 (1) Do not share your username/password 2 (2) Do not install software without permission (3) Do not visit inappropriate/illegal websites (4) Do not download illegal/pirated material (5) Do not copy/share members’ personal information (6) Log off after use (7) Use the computers only for club work (8) Do not plug in unknown flash drives (scan first) 33 (Any two) [25] QUESTION 10: INTEGRATED SCENARIO 10.1 Wi-Fi range extender/repeater OR an additional wireless access 1 point/mesh Wi-Fi system 3 10.2 Guests could gain access to the shared files/private records of the 2 guesthouse (and guests’ personal information) 3 Malware on a guest’s device could spread to the office computer 3 (Accept: a separate guest network with a firewall keeps the office network secure.) 10.3.1 (1) Bookings can be made 24/7 2 (2) Fewer phone calls/e-mails – saves time (3) Prevents double bookings – availability is updated automatically (4) Payments are received immediately (5) Reaches more (international) guests (6) Booking data is captured electronically/fewer errors 33 (Any two) Copyright reserved Please turn over

Computer Applications Technology/P2 10 Hlayiso/Mock 2026 NSC – Marking Guidelines 10.3.2 Ensures that a valid date is entered in the correct format (fewer 1 errors)/faster and easier for the guest 3 10.3.3 (1) Opens on any device/operating system with the same layout 1 (2) Cannot be edited easily (3) Usually a smaller file size (4) Looks professional/prints as it looks on screen 3 (Any one) 10.4 Table: tblGuests (accept tblRooms/tblPayments or any sensible 2 table) 3 Linking field: the primary key of that table used as a foreign key in tblBookings, e.g. GuestID (accept RoomID/RoomNumber for tblRooms; BookingID for tblPayments) 3 (Second mark only if the field matches the table given.) 10.5 NFC (Near Field Communication) 3 (accept RFID) 1 10.6.1 (1) Footage is safe if the office hard drive/recorder is stolen, 2 damaged or destroyed (2) Footage can be viewed from anywhere with an internet connection (3) No need to buy/maintain storage hardware; storage can be increased easily (4) Automatic backups by the service provider 33 (Any two) 10.6.2 (1) Needs a stable internet connection – no recording/upload during 1 outages/load-shedding (2) Uses a lot of data/bandwidth (3) Monthly subscription fees (4) Privacy/security risk – footage stored on another company’s servers 3 (Any one) 10.7.1 Ransomware 3 1 10.7.2 (1) Make regular backups (off-site/offline) so that files can be 2 restored (2) Install and update antivirus/anti-malware software (3) Keep the operating system and software updated/patched (4) Do not open unknown e-mail attachments/links (5) Use a firewall (6) Train staff about online security 33 (Any two) 10.8 (1) Screen magnifier/zoom 2 (2) Larger font/display scaling (3) High-contrast mode (4) Screen reader/narrator (text-to-speech) (5) Larger monitor (6) Large-key/high-visibility keyboard (7) Speech recognition/voice input 33 (Any two) Copyright reserved Please turn over

Computer Applications Technology/P2 11 Hlayiso/Mock 2026 NSC – Marking Guidelines 10.9 (1) Use positive reviews in advertising/on the website 2 (2) Improve services based on complaints/feedback (3) Respond to reviews to build a good relationship with guests (4) Good ratings attract new guests (free advertising) (5) Identify what guests like most 33 (Any two) 10.10.1 (1) SSD – much faster read/write (access) speed than an HDD (5 2 400 rpm) (2) More RAM (16 GB) – more programs/data can be kept in memory, less use of virtual memory (3) Octa-core/more cores – more instructions can be processed at the same time (4) Higher clock speed (3.4 GHz) – more instructions per second 33 (Any two) 10.10.2 When a lot of storage space is needed, e.g. to store many 1 photos/videos (1 TB is four times 256 GB) 3 (accept: only basic tasks such as e-mail and word processing are needed) 10.11 (1) Webcam/camera 2 (2) Microphone (3) Speakers/headphones/headset (4) Network card/Wi-Fi adapter (connection to the internet) 33 (Any two) [25] TOTAL SECTION C: 50 GRAND TOTAL: 150 Copyright reserved