Computer Applications Technology Grade 11 P2 2026 Memo (Eng)

hlayiso mock exams Practice Series: Grade 11 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 11 COMPUTER APPLICATIONS TECHNOLOGY P2 NOVEMBER EXAMINATION 2026 (MOCK) MARKING GUIDELINES MARKS: 150 These marking guidelines consist of 12 pages. Copyright reserved Please turn over

Computer Applications Technology/P2 2 Hlayiso/Mock 2026 NSC – Marking Guidelines SUGGESTIONS AND RECOMMENDATIONS TO MARKERS • Revisit the questions and the marking guidelines frequently during the marking session. • Read the entire answer and check that it correlates with the question. Do not focus only on keywords. • Accept correct answers that are expressed differently, e.g. the marking guidelines state ’slow’ and the candidate responds ’not fast’. • In general, ONE mark is awarded per fact. Beware of overlapping answers to a specific question. • Where a question requires a candidate to LIST or NAME: mark the first number of answers/facts required, e.g. the first TWO facts if TWO were required, even if presented in paragraph format. • Questions requiring longer answers must be regarded as a single unit. Marks can be awarded if correct statements are found anywhere in the answer. • The answers below are not exhaustive: accept any other correct and relevant answers. SECTION A QUESTION 1: MULTIPLE-CHOICE QUESTION 2: MATCHING ITEMS 1.1 B3 1 2.1 E3 web browser 1 1.2 B3 1 2.2 J3 formatting 1 1.3 B3 1 2.3 L3 backup 1 1.4 C3 1 2.4 B3 cookie 1 1.5 B3 1 2.5 G3 bandwidth 1 1.6 A3 1 2.6 D3 #REF! 1 1.7 C3 1 2.7 R3 footer 1 1.8 B3 1 2.8 H3 foreign key 1 1.9 A3 1 2.9 O3 hacking 1 1.10 D3 1 2.10 C3 shareware 1 [10] [10] QUESTION 3: TRUE/FALSE ITEMS (Note to marker: Award the mark if the correct term is given without the word FALSE. Do NOT award the mark if only FALSE is written.) 3.1 True 3 1 3.2 False – faster 3 1 3.3 True 3 1 3.4 False – absolute 3 1 3.5 False – Keylogging/A keylogger 3 1 [5] TOTAL SECTION A: 25 Copyright reserved Please turn over

Computer Applications Technology/P2 3 Hlayiso/Mock 2026 NSC – Marking Guidelines SECTION B QUESTION 4: SYSTEMS TECHNOLOGIES 4.1 System software controls/manages the computer hardware and 2 provides a platform for other programs, e.g. the operating system and utilities 3 Application software is used by the user to perform specific tasks, e.g. word processing or spreadsheets 3 4.2 (1) Manages the hardware/resources (CPU, memory, devices) 2 (2) Provides a user interface (3) Manages files and folders (file management) (4) Manages/runs programs (multitasking) (5) Provides security, e.g. user accounts and passwords 33 (Any two) 4.3.1 Video editing uses large files/programs 3 – more RAM allows more 2 data to be kept in memory at the same time, so less virtual memory is used and the computer does not slow down 3 4.3.2 Graphics card/video card/GPU 3 1 4.3.3 (1) Screen size 2 (2) Resolution (3) Colour accuracy/quality (4) Refresh rate/response time (5) Connectivity/ports (HDMI, DisplayPort) (6) Aspect ratio 33 (Any two) 4.4 A UPS has a battery that keeps the computer running for a short 2 time when the power fails, so that work can be saved and the computer shut down properly 3 A surge protector only protects the equipment against power surges/spikes; it does NOT supply power when the electricity fails 3 4.5 A device that is automatically detected/recognised by the operating 2 system 3 and that can be used immediately without installing drivers manually/configuring it 3 4.6.1 The resolution of the display is 1 920 x 1 080 pixels 3 (high 1 definition) 4.6.2 Monitor/projector/television/smartboard 3 1 4.6.3 (1) Plug-and-play 2 (2) Hot-swappable – connect/disconnect without restarting (3) Can supply power to devices/charge devices (4) Universal/standard – many devices use it (5) Fast data transfer (USB 3.0/USB-C) (6) Many devices can be connected (hubs) 33 (Any two) 4.6.4 Connects devices wirelessly over a short distance, e.g. a wireless 1 mouse, headphones or to share files 3 Copyright reserved Please turn over

Computer Applications Technology/P2 4 Hlayiso/Mock 2026 NSC – Marking Guidelines 4.7 Save: saves the changes to the existing file under the same name 2 and in the same location 3 Save As: saves the file with a new name, in a new location and/or in a different file format (keeps the original) 3 4.8 (1) Antivirus/anti-malware 2 (2) Disk cleanup (3) Disk defragmenter (4) Backup software (5) Compression software (6) Firewall 33 (Any two) 4.9 (1) Files cannot be accessed without an internet connection 2 (2) Uses data/bandwidth (costs) (3) Security/privacy risks – the files are stored on another company’s servers (4) Limited free storage/subscription fees (5) Slow upload/download on a slow connection (6) Files may be lost if the service provider closes or the account is hacked 33 (Any two) 4.10 Site licence 3 (accept: volume licence/multi-user licence) 1 [25] QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES 5.1 (1) Share hardware, e.g. printers 2 (2) Share files/data (3) Share an internet connection (4) Central backups/central storage (5) Communication/collaboration between users (6) Software can be installed/updated centrally (7) Centralised security/user management 33 (Any two) 5.2 (1) Network interface card (NIC) 2 (2) Switch (3) Network cables (UTP) (4) Router (to connect to the internet) (5) Server 33 (Any two) 5.3 LTE/4G/5G/3G (mobile/cellular) OR satellite OR fixed wireless 3 1 5.4 The internet is the worldwide network of connected 2 computers/networks (the infrastructure) 3 The World Wide Web is the collection of web pages/websites that is accessed via the internet 3 Copyright reserved Please turn over

Computer Applications Technology/P2 5 Hlayiso/Mock 2026 NSC – Marking Guidelines 5.5 (1) Bookmarks/favourites 2 (2) History (3) Tabs (4) Home button/home page (5) Back/forward buttons (6) Autofill/saved passwords (7) Address bar search 33 (Any two) 5.6 A website/program that searches an index of web pages for 2 keywords and displays a list of matching results 3 Technique: Use quotation marks for an exact phrase/use the minus sign to exclude a word/use more specific keywords/use site: or filetype:/use advanced search 3 5.7 (1) Use a meaningful subject line 2 (2) Do not write in capital letters (shouting) (3) Keep the message short and to the point (4) Use polite and appropriate language (5) Do not send spam/chain letters (6) Use Bcc to protect the privacy of the recipients (7) Check the spelling/grammar before sending (8) Do not send very large attachments 33 (Any two) 5.8 VoIP (Voice over Internet Protocol) is a technology that allows voice 2 (and video) calls to be made over the internet 3 Advantage: Cheaper/free calls, especially international calls/video calls possible/can share files during the call 3 [15] Copyright reserved Please turn over

Computer Applications Technology/P2 6 Hlayiso/Mock 2026 NSC – Marking Guidelines QUESTION 6: INFORMATION MANAGEMENT 6.1 (1) Questionnaires/surveys 2 (2) Interviews (3) Observation (4) Experiments 33 (Any two) 6.2 (1) Short and clear/easy to understand 2 (2) Asks only ONE thing at a time (3) Not leading/not biased (4) Relevant to the research topic (5) Provides suitable options to choose from (closed questions) (6) Not offensive/sensitive 33 (Any two) 6.3 An open question allows the respondent to answer in his/her own 2 words 3 A closed question offers a set of options that the respondent must choose from, e.g. Yes/No 3 6.4 Anyone can change the content, so it may be incorrect/biased/not 1 checked by experts 3 6.5 A list of all the sources used in a document/research task 3 2 To acknowledge the authors/avoid plagiarism/allow readers to check the sources 3 6.6 Filter/AutoFilter 3 1 [10] Copyright reserved Please turn over

Computer Applications Technology/P2 7 Hlayiso/Mock 2026 NSC – Marking Guidelines QUESTION 7: SOCIAL IMPLICATIONS 7.1 (1) Do not do online banking/shopping or enter passwords 2 (2) Use a VPN (3) Use only secure websites (HTTPS) (4) Switch off file sharing (5) Make sure that the firewall/antivirus is active (6) Connect only to the official network of the venue (7) Log out/switch Wi-Fi off after use 33 (Any two) 7.2 Identity theft is when a criminal steals a person’s personal 2 information and uses it to pretend to be that person, e.g. to open accounts or buy goods 3 Protection: Do not share personal information online/use strong passwords/shred documents/do not click on links in suspicious e-mails/check bank statements 3 7.3 (1) Switch off devices when not in use (save electricity) 2 (2) Use power-saving settings/energy-efficient devices (3) Print less/print double-sided (4) Recycle e-waste responsibly/donate old devices (5) Recycle ink cartridges/paper (6) Use devices for longer/repair rather than replace 33 (Any two) 7.4 (1) Top of the monitor at or slightly below eye level 2 (2) Monitor at arm’s length from the eyes (3) Use an adjustable chair with back support (4) Feet flat on the floor/footrest (5) Keyboard and mouse at elbow height; wrists straight (6) Good lighting/no glare on the screen 33 (Any two) 7.5 Using ICT (e.g. social media, messages) to harass, threaten, 1 embarrass or intimidate a person 3 7.6 The gap between people who have access to ICT/the internet (and 1 the skills to use it) and people who do not 3 [10] QUESTION 8: SOLUTION DEVELOPMENT 8.1.1 =B2*$B$8 3 B2 3 * (multiplied) 3 $B$8 (OR B$8) 3 8.1.2 =COUNTIF(B2:B5,">20") 2 COUNTIF(B2:B5 3 ,”>20”) 3 8.1.3 18.75 3 1 8.1.4 #VALUE! 3 1 8.2.1 Table of contents 3 1 Copyright reserved Please turn over

Computer Applications Technology/P2 8 Hlayiso/Mock 2026 NSC – Marking Guidelines 8.2.2 (1) Consistent formatting throughout the document 2 (2) Saves time – changing the style updates all the headings at once (3) Needed to create an automatic table of contents (4) Headings appear in the Navigation pane 33 (Any two) 8.2.3 Section break (Next page) 3 1 8.3.1 To uniquely identify each record in a table 3 (prevents duplicate 1 records) 8.3.2 Like "M*" 3 1 8.4.1 colspan="3" 3 1 8.4.2 The tags are incorrectly nested – </b> must be closed before </font> 1 3 [15] TOTAL SECTION B: 75 Copyright reserved Please turn over

Computer Applications Technology/P2 9 Hlayiso/Mock 2026 NSC – Marking Guidelines SECTION C QUESTION 9: INTEGRATED SCENARIO 9.1.1 (1) Faster/higher data transfer speeds 2 (2) More secure – a physical connection is needed (3) More reliable/stable connection (4) Less interference from other devices/walls 33 (Any two) 9.1.2 (1) Saves money – fewer printers need to be bought 2 (2) Fewer consumables/less maintenance (3) All users can print from their own computers (4) Saves space (5) Printing can be managed/monitored centrally 33 (Any two) 9.2.1 The CPU processes data 3 by carrying out/executing the 2 instructions of programs 3 (it controls the other components) 9.2.2 More programs and data can be kept in RAM at the same time 3 2 so the computer does not need to use virtual memory (swap data to the slower storage drive) as often 3 9.2.3 (1) Free to use/no licence fees 2 (2) Can be installed on many computers legally (3) Can be modified/customised (source code available) (4) Often runs well on older hardware (5) Support from online communities/regular updates 33 (Any two) 9.3.1 Deleting only removes the reference/pointer to the file and marks the 2 space as available 3 The data remains on the drive until it is overwritten and can be recovered with recovery software 3 9.3.2 Physically destroy it, e.g. shred/crush/drill through the platters OR 1 degauss the drive (strong magnet) 3 9.4.1 (1) Data is captured directly in electronic format – no retyping 2 (2) Validation/controls reduce errors (3) Faster to submit and process (4) Can be completed anywhere, at any time (5) Saves paper (6) Easy to store/search the data 33 (Any two) 9.4.2 (1) Drop-down list/combo box 2 (2) Check box (3) Date picker (4) Text box (5) Option/radio button 33 (Any two) 9.5.1 Column chart/bar chart 3 (accept line chart) 1 Copyright reserved Please turn over

Computer Applications Technology/P2 10 Hlayiso/Mock 2026 NSC – Marking Guidelines 9.5.2 (1) Handles large amounts of data more efficiently 2 (2) Data validation/input masks reduce errors (3) Related tables reduce duplication of data (4) Queries can search/extract data easily (5) Forms make data capturing easier (6) Reports present data professionally (7) Many users can work with the data at the same time 33 (Any two) 9.6.1 A firewall monitors/controls the data that comes into and goes out of 2 a computer/network 3 and blocks unauthorised access/suspicious traffic 3 9.6.2 New viruses/malware are created all the time; updates contain the 1 latest virus definitions/signatures so that new threats can be detected 3 9.7 (1) Learners in poor communities get access to computers 2 (2) Schools that cannot afford computers receive them free (3) Learners and teachers develop computer skills (4) Learners get access to the internet/online learning resources (5) Lower cost of devices makes them affordable 33 (Any two) [25] QUESTION 10: INTEGRATED SCENARIO 10.1.1 (1) Camera – take photos of products 2 (2) Internet access/e-mail/messaging apps to communicate with customers (3) Social media apps for advertising (4) Banking/payment apps (5) Calendar/reminders (6) GPS/maps for deliveries (7) Portable – can be used anywhere 33 (Any two) 10.1.2 App/mobile application 3 1 10.1.3 (1) Lower the screen brightness/shorter screen timeout 2 (2) Switch off Wi-Fi, Bluetooth, GPS when not in use (3) Use battery-saver/power-saving mode (4) Close apps that run in the background (5) Switch off unnecessary notifications/updates (6) Use dark mode 33 (Any two) Copyright reserved Please turn over

Computer Applications Technology/P2 11 Hlayiso/Mock 2026 NSC – Marking Guidelines 10.2.1 (1) Open 24/7 2 (2) Reach customers in a large area/anywhere in the world (3) No rent for a physical shop/lower costs (4) Easy to update products and prices (5) Customers can order from home 33 (Any two) 10.2.2 (1) Credit/debit card 2 (2) EFT/instant EFT (3) Mobile payment/e-wallet/QR code payment (4) Payment services such as online payment gateways (5) Cash on delivery (accept) 33 (Any two) 10.2.3 HTTPS shows that the connection is secure/encrypted 3 2 so that the banking/card details cannot be intercepted/read by criminals 3 10.3.1 JPEG/JPG 3 (accept PNG, WebP) 1 10.3.2 Large photos make the file size big 3 2 The web page will load slowly/use more of the visitor’s data/take up more storage space on the server 3 10.4.1 (1) Free or cheap advertising 2 (2) Reaches a large number of people quickly (3) Posts can be shared (go viral) (4) Direct communication/feedback from customers (5) Adverts can be targeted at specific groups 33 (Any two) 10.4.2 Criminals could use it for theft/burglary/stalking/identity theft 3 1 10.5.1 MAX 3 1 10.5.2 Reason: The data could be lost if the device is lost/stolen/damaged 2 OR because of malware or accidental deletion 3 Medium: External hard drive/flash drive/cloud storage/memory card 3 10.6.1 Phishing 3 1 10.6.2 (1) Asks for personal/banking details 2 (2) Unexpected prize for a competition she did not enter (3) Creates urgency/pressure to act quickly (4) Generic greeting (e.g. ’Dear customer’) (5) Spelling and grammar errors (6) Sender’s address/link address does not match the real organisation 33 (Any two) Copyright reserved Please turn over

Computer Applications Technology/P2 12 Hlayiso/Mock 2026 NSC – Marking Guidelines 10.7 (1) Protect the device/files with strong passwords 2 (2) Encrypt the data (3) Do NOT share the details with other people/companies without permission (4) Collect only the information that is needed (5) Keep antivirus software and the operating system updated (6) Delete the information when it is no longer needed 33 (Any two) [25] TOTAL SECTION C: 50 GRAND TOTAL: 150 Copyright reserved