2021 Gr 10 Telematics BSTD Booklet Eng

Directorate: Curriculum FET TELEMATIC SCHOOLS PROJECT 2021 Business Studies Grade 10

https://ultradeep.co.za 2 FOREWORD This Examination Preparation Resource Booklet was developed to provide you with information that will assist you to prepare thoroughly for the final examination. The Resource Booklet consist of the Main Topics and Topics; Structure of the TWO question papers; Examination Tips; Marking Principles and Consolidation Activities. The Resource Booklet should be used in conjunction with the 2021 Gr 10 Business Studies Core Notes and Past DBE Exemplar Question Papers. This Resource Booklet will also be mediated during a Telematics Presentation as indicated in the schedule below. To obtain the full benefit of this Resource Booklet, It’s essential that you work through past examination question papers. BUSINESS STUDIES TELEMATICS SCHEDULE SESSION DATE TIME TOPIC 1 4 November 2021 15:00 – 16:00 • Examination Preparation BUSINESS STUDIES – GRADE 10: MAIN TOPICS & TOPICS Business Business Business Business Environment Ventures Roles Operation Paper 1 Paper 2 Paper 2 Paper 1 1 Micro Environment Forms of Ownership Social Responsibility Business Functions 2 Market Environment Business Opportunity & Creative thinking & Concept of Related factors Problem solving Quality 3 Macro Environment Presentation of Business Relationship & Team Information: Performance 4 Interrelationship between Business Plan the environments 5 Business Sectors 6 Contemporary Socio- Economic Issues https://tvetpapers.co.za

https://ultradeep.co.za 3 SESSION 1 EXAMINATION PREPARATION The Business Studies Question Paper is split into TWO Question Papers: • Paper 1 – This Question Paper will assess the Main Topics: Business Environments & Business Operations • Paper 2 – This Question Paper will assess the Main topics: Business Ventures & Busines Roles • You must answer FOUR questions in each QUESTION PAPER selected from the following: QUESTION PAPER 1 QUESTION PAPER 2 Section Q Main Topics Marks Section Q Main Topics Marks A 1 Bus Environments & 30 A 1 Bus Ventures & Bus 30 Compulsory Bus Operations Compulsory Roles B 2 Bus Environments 40 B 2 Bus Ventures 40 Answer 2/3 3 Bus Operations 40 Answer 2/3 3 Bus Roles 40 4 Bus Environments & 40 4 Bus Ventures & Bus 40 Bus Operations Roles C 5 Bus Environments 40 C 5 Bus Ventures 40 Answer 1/2 6 Bus Operations 40 Answer 1/2 6 Bus Roles 40 TOTAL MARKS: 150 TOTAL MARKS: 150 TIME: 2 HOURS TIME: 2 HOURS https://tvetpapers.co.za

https://ultradeep.co.za 4 EXAMINATION TIPS: SECTION A TYPE QUESTION : MULTIPLE CHOICE QUESTIONS • Try to work out the answer without looking at the alternatives provided. • Read through the statements and all the options. • Underline the key words in the statements. • Cross out the options that are definitely wrong. • Read through the statements again and select the most appropriate answer from the remaining options. • Write down your answer and move to the next question • Go back to the questions you were not sure of. • DO NOT leave any answer blank SECTION A TYPE QUESTIONS : CHOOSE THE CORRECT CONCEPT • Read through the FIVE statements and all the concepts provided. • Underline the key words in the statements. • Look at the TEN concepts / terms given • Looking for matching concepts or concepts related to similar content • Match the related concepts. Statements: 1 A … is a form of protest by a group of people about lack of service delivery. 2 Lower-level management implements … decisions to carry out instructions from the top management. 3 State owned businesses are part of … sector. 4 The … is an organisation formed by workers to protect their rights. 5 The … function is responsible for processing raw materials into semi/finished products. Concepts : violence; production; tactical; trade union; private; political disturbance; public; crime; operational ; administration Match related concepts : Violence crime Production administration tactical operational trade union political disturbances private public https://tvetpapers.co.za

https://ultradeep.co.za 5 1 A … is a form of protest by a group of people about lack of service delivery. violence / crime Lower-level management implements … decisions to carry out instructions tactical / operational 2 from the top management. 3 State owned businesses are part of … sector. private / public trade union / political 4 The … is an organisation formed by workers to protect their rights. disturbances The … function is responsible for processing raw materials into semi/finished Production 5 products. /administration SECTION C -TYPE QUESTION : ESSAYS An essay ALWAYS consists of three parts: • Introduction; • Body; and • Conclusion ESSAY : MARK ALLOCATIONS 1 Introduction 2 1 Introduction 2 2 Body 28 2 Body 28 [32] 3 Conclusion 2 3 Conclusion 2 4 Layout 2 8 4 Layout 2 6 Analysis 2 Analysis 2 Synthesis 2 Synthesis 2 Originality 2 Originality 2 Total 40 Marks Total 40 Marks INTRODUCTION BODY • Start with the word “Introduction” as a heading • Use information in the bullet points below the • Write an opening statement that links to the scenario as headings in the body instructions of the essay question • Break up the information into logical parts, making • Give TWO meaningful facts to obtain maximum 2 use of heading and sub headings marks [2 x 1 = 2] • The maximum marks obtained for the body = 32 • Do not repeat or use the words that are in the marks scenario / case study. • Don’t repeat facts, get to the point • Responses must be in bullet form and in full sentences • Put your statements in contexts CONCLUSION LASO • Start with the word “conclusion” as a heading. • Write the words Introduction and Conclusion to • Briefly summarise the main points and focus of the obtain full marks for layout. essay • Write sub-headings that appear in the question • End your essay with a meaningful fact – not paper to obtain ONE mark for analysis. repeating what was said in the introduction or body • Ensure that you write as many correct facts as you • Give at least one meaningful closing statement – can that amounts to at least 16 marks or more in the [1 x 2 = 2] body to obtain another ONE mark for analysis. • Write only responses relevant to the questions asked to obtain two marks for synthesis. • Use at least TWO current examples to elaborate on facts to obtain two marks for originality. https://tvetpapers.co.za

https://ultradeep.co.za 6 Business Environment: Possible Introductions • Businesses operate within the context of business environments which include the micro, market and macro environment.  • Each business environment is characterised by its own internal and external features/elements/components.  Business Environment: Possible Conclusion • Businesses should have a clear understanding of the components/elements of the macro environment to plan properly for necessary control measures.  Presentation of Business Information: Possible Introductions • A verbal presentation will focus on an oral/spoken presentation to investors.  • The purpose of a presentation is to exchange information as it involves speaking and listening for both the presenter and the audience.  Presentation of Business Information: Possible Conclusion • A well-prepared presentation creates a good impression and will attract potential investors.  Business Functions: Possible Introductions • The purchasing function [Replace with the appropriate business function] plays an important role in buying quality raw materials and services for the business.  • Ensure the correct purchasing procedures [Replace with the appropriate business function] to avoid unnecessary expenditure.  Business Functions : Possible Conclusion • Businesses should ensure that the purchasing function [[Replace with the appropriate business function] operates efficiently minimise any negative impact it may have on the business operations.  https://tvetpapers.co.za

https://ultradeep.co.za 7 MARKING PRINCIPLES • Please note that when you respond to questions in Section B and C of the Question Paper it’s important that you consider the action verb in the questions. • Questions are assessed differently, based on the action verb used in the questions. The following principles are applied for: • One Mark ✓ • Spilt Marking ✓ + ✓ • Full marks ✓✓ ONE MARK AWARDED One mark at end of phrase / statement / fact ✓ Action verbs: Give; Identify; List; Mention; Name; State Example: State any FOUR components of the micro-environment. (4) • Mission statement ✓ • Organisational culture ✓ • Organisational resources ✓ • Business functions ✓ FULL MARKS AWARDED Two marks at end of statement ✓✓ Action verbs: Classify; Suggest; Advise; Propose; Define; Motivate Support; Outline; Recommend Example: Advise the business on how they can promote inclusivity in the workplace (6) Suggested answer: • Respect and promote individual cultures in the workplace. ✓✓ • Ensure equal employment opportunities for all groups. ✓✓ • Respect all employees and their contribution in the workplace. ✓✓ SPLIT MARKING One marks is awarded for the fact ✓ and one additional mark for the explanation or justification of the fact ✓ Action verbs: Describe; Explain; Distinguish; Discuss; Analyse; Elaborate; Impact; Evaluate; Differentiate; Compare; Tabulate; Justify Ask questions like Why, What, How, For Whom to assist with the explanation of the fact https://tvetpapers.co.za

https://ultradeep.co.za 8 Examples: Explain the importance of quality in promoting the image of the business. (8) Suggested answer: • Enables businesses to have a good reputation ✓ [How], by promoting brand awareness. ✓ • Customers associate image of the business ✓ with [What] quality of the product. ✓ • Quality products increase sales and is important ✓ [Why] attracts the interest of investors ✓ • Businesses gain goodwill support ✓ from [Whom] the community. ✓ CONSOLIDATION ACTIVITY 1. BUSINESS ROLES 1.1 Outline THREE ways to manage stress. (3) 1.2 Mention TWO steps of the problem-solving cycle. (4) 1.3 Read the scenario below and answer the questions that follow. POWER FORCE SUPERMARKET (PFS) Power Force Supermarket has initiated Corporate Social Responsibility programmes/CSR for the community in which they operate. The programmes focus on feeding scheme for old- age homes, HIV and Aids awareness and skills development. 1.3.1 Define Corporate Social Responsibility. (2) 1.3.2 Quote THREE CSR initiatives taken by Power Force Supermarket from the (3) scenario above. 1.3.3 Recommend initiatives that PFS can take to address other socio-economic issues (4) in the community. 2. BUSINESS VENTURE 2.1 Outline any FOUR components of a business plan. (4) 2.2. Read the scenario below and answer the question that follows. https://tvetpapers.co.za

https://ultradeep.co.za 9 MIKE CELL & COMPUTERS (MCC) MCC specialises in selling cellphones and computers at reasonable prices. The business has employed a qualified computer technician. MCC is located in a high crime area. The business is also affected by frequent service delivery protest in the area. MCC does not have sufficient capital to buy latest cellphones and computer models. The management of MCC lacks good financial planning skills. The local municipality has recently advertised a tender for supplying computers. Successful applicants will also be requested to establish an internet café in their offices. Compile a SWOT analysis for MCC (8) REFERENCES : 1. 2021 Gr 10 Business Studies Core Notes 2. 2018 Gr 10 DBE Business Studies Exemplar Question Papers https://tvetpapers.co.za

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