Computer Applications Technology Grade 10 P2 2026 Memo (Eng)

Mock hlayiso mock exams Practice Series: Grade 10 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 10 COMPUTER APPLICATIONS TECHNOLOGY P2 NOVEMBER EXAMINATION 2026 (MOCK) MARKING GUIDELINES MARKS: 120 These marking guidelines consist of 10 pages. Copyright reserved Please turn over

Computer Applications Technology/P2 2 Hlayiso/Mock 2026 NSC – Marking Guidelines SUGGESTIONS AND RECOMMENDATIONS TO MARKERS • Revisit the questions and the marking guidelines frequently during the marking session. • Read the entire answer and check that it correlates with the question. Do not focus only on keywords. • Accept correct answers that are expressed differently, e.g. the marking guidelines state ’slow’ and the candidate responds ’not fast’. • In general, ONE mark is awarded per fact. Beware of overlapping answers to a specific question. • Where a question requires a candidate to LIST or NAME: mark the first number of answers/facts required, e.g. the first TWO facts if TWO were required, even if presented in paragraph format. • Questions requiring longer answers must be regarded as a single unit. Marks can be awarded if correct statements are found anywhere in the answer. • The answers below are not exhaustive: accept any other correct and relevant answers. SECTION A QUESTION 1: MULTIPLE-CHOICE QUESTION 2: MATCHING ITEMS 1.1 C3 1 2.1 D3 scanner 1 1.2 C3 1 2.2 I3 icon 1 1.3 C3 1 2.3 H3 ROM 1 1.4 B3 1 2.4 L3 shareware 1 1.5 C3 1 2.5 G3 WAN 1 1.6 C3 1 2.6 E3 netiquette 1 1.7 B3 1 2.7 J3 plagiarism 1 1.8 A3 1 2.8 A3 hyperlink 1 1.9 C3 1 2.9 F3 range 1 1.10 C3 1 2.10 K3 spam 1 [10] [10] QUESTION 3: TRUE/FALSE ITEMS (Note to marker: Award the mark if the correct term is given without the word FALSE. Do NOT award the mark if only FALSE is written.) 3.1 True 3 1 3.2 True 3 1 3.3 False – input device 3 (accept: speaker, printer, monitor, projector) 1 3.4 False – MIN 3 1 3.5 False – antivirus software 3 1 [5] TOTAL SECTION A: 25 Copyright reserved Please turn over

Computer Applications Technology/P2 3 Hlayiso/Mock 2026 NSC – Marking Guidelines SECTION B QUESTION 4: SYSTEMS TECHNOLOGIES 4.1 A device that is connected to/used with the computer (externally) but 2 is NOT part of the core system unit/CPU, e.g. to input, output or store data 3 Example: printer, scanner, mouse, keyboard, external hard drive, webcam, speakers, data projector 3 4.2 (1) Lighter/smaller – more portable/easier to carry in a taxi 2 (2) Longer battery life (3) Touch screen – can be used while standing/without a desk or mouse (4) Switches on instantly/quick to start (5) Built-in mobile data (SIM card slot) – can connect to the internet without Wi-Fi (6) Can be used as an e-book reader 33 (Any two) (Do NOT accept ’cheaper’ on its own.) 4.3 (1) RAM is volatile/loses its contents when the power is switched off; 2 ROM is non-volatile/keeps its contents (2) RAM can be read from and written to; ROM can (normally) only be read (3) RAM stores the programs and data that are currently being used; ROM stores the start-up (boot) instructions/firmware (4) RAM is usually much larger in capacity than ROM 33 (Any two) (Each difference must refer to both RAM and ROM or clearly imply the comparison) 4.4 Free space: 32 – 9.5 = 22.5 GB 3 3 22.5 × 1 024 = 23 040 MB 3 23 040 ÷ 750 = 30.72, therefore 30 complete video clips 3 (Accept working in GB: 750 MB = 0.732 GB; 22.5 ÷ 0.732 = 30.7 → 30. Award the last mark ONLY if the answer is rounded DOWN to a whole number. CA: if a learner uses 1 GB = 1 000 MB: 22 500 ÷ 750 = 30 – award 2 out of 3.) 4.5 Operating system: system software that controls/manages the 2 hardware and resources of the computer and provides an interface between the user and the computer 3 Utility program: system software that performs a specific maintenance/housekeeping task to keep the computer running well, e.g. antivirus, disk clean-up, defragmenter, backup, compression 3 4.6.1 C: (drive) 3 1 4.6.2 Extension: .xlsx 3 2 Application: spreadsheet (program) 3 4.6.3 PAT 3 1 Copyright reserved Please turn over

Computer Applications Technology/P2 4 Hlayiso/Mock 2026 NSC – Marking Guidelines 4.7 (1) Easy to learn/use – user-friendly 2 (2) Icons/pictures are easy to recognise – no need to remember commands (3) Use a mouse/touch to point and click/drag and drop (4) Several windows/programs can be open and seen at the same time (5) Consistent look across programs (menus, ribbons) 33 (Any two) 4.8 (1) Security patches – fix vulnerabilities/protect against malware and 1 hackers (2) Fix bugs/errors – more stable (3) New/improved features (4) Better compatibility with new hardware/software (drivers) 3 (Any one) [18] QUESTION 5: NETWORK AND INTERNET TECHNOLOGIES 5.1 (1) Viruses/malware can spread from one computer to others 2 (2) Unauthorised users/hackers can access data on the network (3) Users may see/access other users’ private files if rights are not set (4) Data can be intercepted on a wireless network (5) Data theft/identity theft 33 (Any two) 5.2 Switch: connects the computers/devices within a (local) network and 2 sends data to the correct device 3 Router: connects different networks (e.g. the LAN and the internet) and directs/routes data between them 3 5.3 Advantage (ONE): no cables needed; mobility/move around while 2 connected; easier/quicker to add new devices; suitable where cables cannot be installed 3 Disadvantage (ONE): less secure/can be intercepted; lower data-transfer speed than a cable over the same distance/connection less stable (signal drops); interference from walls/other devices; limited range 3 (Do NOT accept ’slower’ on its own.) 5.4.1 june.html 3 1 5.4.2 The website is registered in South Africa (country code) 3 1 5.5 E-communication: the electronic exchange of messages/information 3 between people by using computing devices and a network/the internet 3 Examples (TWO): instant messaging (chat apps); SMS; video calls/video conferencing; voice-over-internet calls (VoIP); social media posts/messages; blogs; online forums 33 Copyright reserved Please turn over

Computer Applications Technology/P2 5 Hlayiso/Mock 2026 NSC – Marking Guidelines 5.6 Mobile data/cellular (3G/4G/LTE/5G) 3 (accept: mobile 1 hotspot/tethering, LTE router) [12] QUESTION 6: SOCIAL IMPLICATIONS 6.1 Software piracy: the illegal copying, distributing or using of software 2 without a valid licence/the owner’s permission 3 Consequence (ONE): fine; criminal charges/imprisonment; software may contain malware; no updates/support 3 6.2.1 Phishing 3 (accept: smishing/SMS phishing) 1 6.2.2 (1) Do NOT click on the link 2 (2) Do NOT reply/give any personal information (PIN, card number) (3) Phone the bank on its official number/visit the branch to check (4) Report the SMS to the bank/cellphone provider (5) Delete the message/block the sender 33 (Any two) 6.3 (1) Take regular breaks/look away from the screen (e.g. 20-20-20 2 rule) (2) Adjust the brightness/contrast of the screen (3) Avoid glare – position the screen away from windows/use an anti-glare filter (4) Keep the screen at the correct distance/height (arm’s length, top at eye level) (5) Increase the font size/zoom in (6) Use a blue-light filter/night mode 33 (Any two) 6.4 (1) Get permission/consent from the learners (and parents) before 2 collecting/using the numbers (2) Use the numbers ONLY for the purpose for which they were collected (3) Keep the numbers safe/secure – do not share them with others/third parties (4) Collect only the information that is needed (5) Delete the numbers when they are no longer needed/allow learners to leave the group (6) Tell learners why the information is collected 33 (Any two) 6.5 E-waste contains toxic/harmful substances (e.g. lead, mercury) that 1 pollute the soil and water 3 (accept: valuable parts/materials can be recycled) [10] Copyright reserved Please turn over

Computer Applications Technology/P2 6 Hlayiso/Mock 2026 NSC – Marking Guidelines QUESTION 7: INFORMATION MANAGEMENT 7.1 Information: data that has been processed so that it is 2 meaningful/useful 3 Knowledge: information that has been understood/interpreted so that it can be used to make decisions/draw conclusions (experience and understanding) 3 7.2 (1) Author/organisation is known and is an expert/trustworthy 2 (2) Date – the information is current/recently updated (3) Information is accurate/can be confirmed by other sources (4) Objective – not biased/not trying to sell something (5) Domain of the site, e.g. .gov.za/.ac.za/.org (6) Professional site – no spelling errors/working links 33 (Any two) 7.3 (1) Can ask follow-up questions/questions can be explained 1 (2) Get more detailed answers/opinions (3) Can observe the body language/reactions of the respondent (4) Respondent cannot skip questions 3 (Any one) 7.4 It is a leading/biased question – it pushes the respondent towards a 1 specific answer 3 (accept: it is a negative question/confusing) 7.5 (1) Body/main discussion/findings 2 (2) Conclusion/recommendations (3) Bibliography/references/list of sources (4) Title page/table of contents (5) Graphs/tables/appendices 33 (Any two) [8] QUESTION 8: SOLUTION DEVELOPMENT 8.1.1 =AVERAGE(B2:C2) 3 (answer 31; do NOT accept =(B2+C2)/2 – a 1 function is required) 8.1.2 =MAX(C2:C7) 3 (answer 43) 1 8.1.3 =COUNTIF(B2:B7,">=30") 2 COUNTIF with range B2:B7 3 Criterion ">=30" 3 (answer 4) (">29" is also correct because the speeds are whole numbers; ">30" is wrong – award 1 mark) 8.1.4 =COUNTBLANK(C2:C7) 3 (answer 1; accept 1 =COUNTA(A2:A7)-COUNT(C2:C7)) 8.1.5 #NAME? 3 1 8.1.6 Column chart/bar chart 3 (clustered) 1 8.2.1 Merge cells 3 1 8.2.2 Text wrapping/wrap text (e.g. change to Square/Tight) 3 1 Copyright reserved Please turn over

Computer Applications Technology/P2 7 Hlayiso/Mock 2026 NSC – Marking Guidelines 8.3.1 Debate Club 3 1 8.3.2 Inserts a horizontal line 3 that is half (50%) the width of the browser 1 window (both facts needed for the mark) 8.3.3 <b>Tuesday</b> 3 (accept <strong>Tuesday</strong>; the closing tag 1 must be present; accept the full rewritten line if the tags are placed correctly) [12] TOTAL SECTION B: 60 Copyright reserved Please turn over

Computer Applications Technology/P2 8 Hlayiso/Mock 2026 NSC – Marking Guidelines SECTION C QUESTION 9: INTEGRATED SCENARIO 9.1.1 Screen resolution (number of pixels: 1 920 horizontally and 1 080 1 vertically) 3 9.1.2 6 (six) 3 1 9.1.3 HDMI (port) 3 (accept USB-C if the learner states that the device 1 supports video output) 9.1.4 He may use the full version free of charge for 12 months only 3 2 After 12 months he must buy a licence/subscription, otherwise the software will stop working/only limited features will work 3 9.1.5 (1) Processor speed/number of cores 2 (2) Amount of RAM (3) Storage capacity/type (SSD) (4) Battery life (5) Weight/size – portability (6) Screen size/resolution (7) Number/type of ports (8) Warranty/after-sales service (9) Durability/build quality 33 (Any two) 9.1.6 Way (ONE): copy the files to an external hard drive/flash drive; use 2 cloud storage/online backup; use backup software to back up automatically 3 Reason (ONE): files can be restored if the laptop is lost/stolen/damaged, the hard drive fails, files are deleted by accident or are damaged by a virus 3 9.2.1 (1) Printer is switched off/not connected (cable loose/Wi-Fi not 2 connected) (2) No paper/paper jam (3) Ink cartridge is empty (4) The wrong printer is selected/is set as the default printer (5) Print job stuck in the print queue/printer is paused/offline (6) Driver not installed correctly 33 (Any two) 9.2.2 (1) Better quality for colour/photo printing 1 (2) The printer itself costs less to buy (3) Smaller/lighter (4) Uses less electricity/no warm-up time 3 (Any one) Copyright reserved Please turn over

Computer Applications Technology/P2 9 Hlayiso/Mock 2026 NSC – Marking Guidelines 9.3.1 (1) Reach many people/a large audience 2 (2) Free or low-cost advertising (3) Interact directly with customers/get feedback and reviews (4) Customers can share posts – word of mouth (5) Can post photos/videos of work quickly/updated any time (6) Target local customers 33 (Any two) 9.3.2 (1) Messages are delivered and answered in real time/immediately 1 (2) Can see when the message was read/whether the person is online (3) Easy to send photos/voice notes from the phone (4) Can communicate by voice note/video call in the same app 3 (Any one) 9.3.3 (1) Compress/zip the video file (or reduce the video quality) 2 (2) Upload it to cloud storage and e-mail a link (3) Use a file-transfer service (4) Send it via an instant messaging app (5) Copy it to a flash drive/memory card and deliver it (6) Split the video into smaller parts 33 (Any two) 9.3.4 Auto-reply/automatic reply/out-of-office (reply) 3 1 9.3.5 Reply: the answer is sent ONLY to the person who sent the e-mail 3 2 Reply All: the answer is sent to the sender AND all the other recipients (To and Cc) of the original e-mail 3 9.4.1 (1) Formulae/functions calculate the amounts automatically 2 (2) Totals update automatically when prices/quantities change (3) Fewer calculation errors/more accurate (4) Formulae can be copied to other rows – saves time (5) Data can be sorted/filtered/used to create charts 33 (Any two) 9.4.2 Template 3 1 9.4.3 (1) Use only one or two (easy-to-read) fonts 2 (2) Use a limited number of colours/colours that contrast (3) Keep the text short/use key words and bullets (4) Use a clear, large heading/emphasise important information (5) Balance text and graphics/use a relevant picture or logo (6) Include contact details/white space 33 (Any two) 9.5.1 A file with the extension .exe is a program (executable file) 3 2 It may be a virus/malware that will run and infect/damage the computer or steal data 3 Copyright reserved Please turn over

Computer Applications Technology/P2 10 Hlayiso/Mock 2026 NSC – Marking Guidelines 9.5.2 (1) Use a strong password/biometric log-on on the laptop 2 (2) Install antivirus software and keep it updated (3) Encrypt/password-protect the file (4) Keep backups in a safe place (5) Do not share the information with others/lock the laptop when he leaves it (6) Use a firewall 33 (Any two) 9.5.3 (1) Use a screen lock (PIN, password, pattern or fingerprint/face) 2 (2) Switch on a ’find my device’ feature to locate/lock/erase the phone remotely (3) Back up the data (e.g. to the cloud) regularly (4) Encrypt the phone (5) Record the phone’s serial/IMEI number to block it 33 (Any two) 9.6.1 (1) Use a chair with back support/adjustable chair 2 (2) Sit upright with feet flat on the floor (3) Raise the screen to eye level (laptop stand) and use an external keyboard and mouse (4) Keep wrists straight/forearms parallel to the table (5) Take regular breaks/stretch (6) Good lighting – avoid glare on the screen 33 (Any two) 9.6.2 (1) Lower the screen brightness 2 (2) Use power-saving/battery-saver mode (3) Switch off Wi-Fi/Bluetooth when not needed (4) Close programs that are not being used (5) Disconnect peripherals (e.g. USB devices) that are not needed (6) Set the laptop to sleep/hibernate when it is not used 33 (Any two) [35] TOTAL SECTION C: 35 GRAND TOTAL: 120 Copyright reserved