Business Studies P1 Survival Kit

CAPE WINELANDS EDUCATION DISTRICT BUSINESS STUDIES “SURVIVAL KIT” “HIT BUSNIS DIZINIS” ONE TOPIC AT A TIME REMEMBER: ▪ Each paper has different choice questions per main topic. ▪ Focus on the topics you can remember most easily. ▪ Make sure you know your concepts so that you can score REMEMBER, IT IS NEVER TOO LATE TO START well in Section A THE RACE TO THE NSC… (That's already 30 out of 150 marks - 20%) ▪ Write in full sentences in Sections B and C ▪ Do not repeat facts ▪ Study past papers as examples to test your knowledge. ▪ BUSINESS STUDIES DO NOT HAVE PRESCRIBED ESSAY 23.11.2022 QUESTIONS, ANY TOPIC CAN BE PART OF A POSSIBLE LONG PAPER 1 QUESTION!!! @ 14:00 PM PAPER 2 29.11.2022 @ 14:00PM

THREE SECTIONS [A ; B and C] STRUCTURE SECTION A: OF PAPER 1 A COMBINATION OF: SECTION A BUSINESS ENVIRONMENTS (COMPULSORY) QUESTION 1 BUSINESS OPERATIONS 30 MARKS Multiple choice=10 Marks Complete the statement=10 Marks Column A and Column B=10 Marks SECTION B QUESTION 2 BUSINESS ENVIRONMENTS [40 MARKS] SECTION B QUESTION 3 BUSINESS OPERATIONS [ 40 MARKS (CHOOSE 2 QUESTIONS ) MISCELLANEOUS TOPICS 80 MARKS BUSINESS ENVIRONMENTS (20 MARKS) & QUESTION 4 BUSINESS OPERATIONS E (20 MARKS) = [40 MARKS] SECTION C: SECTION C QUESTION 5 BUSINESS ENVIRONMENTS [40 MARKS] (CHOOSE 1 QUESTION) 40 MARKS QUESTION 6 BUSINESS OPERATIONS [ 40 MARKS]

MAKE SMART CHOICES BASED ON … PAPER 1 QUESTION 3;4& 6 QUESTION 2;4&5

Make an informed choice and stick to it! Put your thinking cap on. ! – So. if YOU decide on: Business operations, don't change your choice in the exam!!! Do question 3 and 6!! • If you choose Business environments do Questions 2 and 5. • Remember that 20 of the 40 marks in Question 4 also cover Operations, the other 20 marks are Environments • You also need to make sure you STUDY EVERYTHING related to your chosen main topic. (NO “SPOTTING”!! PLEASE!) • Do the prescribed required NUMBER of questions. Double check your choice before you fall away. REMEMBER- only the FIRST TWO questions in SECTION B will be marked and the FIRST (ONE) question in SECTION C • Section A (question 1) is compulsory. Only one answer is correct. THEREFORE, you MUST NOT provide two answers here, if you do so, even if one of the two is correct, you will not get any marks. • Rewrite the word(s)/term(s) in full, from the question paper in question 1.2 just as it appears in the question paper. Do not leave out/omit parts. • GET BUSY WITH YOUR BUSINESS. STUDY, STUDY, STUDY IS KEY. Don't wait until a few days ahead of time. The time is NOW.

PAPER 1: BUSINESS OPERATIONS TOPIC: HUMAN RESOURCE FUNCTION HUMAN RESOURCE ACTIVITIES: RECRUITMENT YOU MUST BE ABLE TO ❑ Explain/Elaborate on the meaning of recruitment. Outline/Discuss/Explain the recruitment procedure. Explain the meaning of job analysis. Differentiate/Distinguish between job description and job specification as components of a job analysis. Identify job description and job specification from given statements/scenarios. Identify methods of recruitment (internal/external recruitment) from given scenarios/statements. Explain/Discuss/Analyse the impact (positives/advantages and/or negatives/disadvantages) of the above stated methods of recruitment. Identify/Give examples of sources of internal/external

PAPER 1: BUSINESS OPERATIONS TOPIC: HUMAN RESOURCE FUNCTION SELECTION YOU MUST BE ABLE TO Outline/Discuss/Explain the selection procedure. Explain the meaning of screening as part of the selection procedure. Discuss/Explain the purpose of an interview. Outline/Explain/Discuss the role of the interviewer before and during the interview. Outline/Explain/Discuss the role of the interviewee during the interview. Define/Elaborate on the meaning of an employment contract . Name/Outline/State the details/aspects/ contents of an employment contract. Outline/Explain/Discuss the legal requirements legalities of the employment contract. Analyse an employment contract from given scenarios and make recommendations for improvement. Name/Outline/Explain/Discuss the reasons for the termination of an employment contract.

WHAT YOU MUST KNOW ABOUT PAPER 1: BUSINESS OPERATIONS INDUCTION TOPIC: HUMAN RESOURCE FUNCTION YOU MUST BE ABLE TO Define/Elaborate on the meaning of induction. Outline/Explain/Discuss the purpose of induction. State/Outline aspects that must be included in the induction programme. Evaluate an induction programme from given scenarios and make recommendations for improvement. Discuss/Explain the advantages/benefits of induction for businesses. Identify the benefit of induction from given scenarios PLACEMENT YOU MUST BE ABLE TO PLACEMENT Elaborate on the meaning of placement. Outline/Explain/Discuss the placement procedure. Explain/Discuss/the importance of training/skills development in HR. SALARY DETERMINATION YOU MUST BE ABLE TO Explain/Differentiate/Distinguish between piece- meal and time-related salary determination methods. Explain the link between salary determination and the Basic Conditions of Employment Act. FRINGE BENEFITS/PERKS Name/State/Give examples of employee benefits, e.g.: Pension; o Medical aid o Provident fund; o Allowances Discuss/Evaluate the impact (positives/ advantages and/or negatives/disadvantages) of fringe benefits on businesses. Compulsory benefits Explain UIF as a benefit required by law.

WHAT YOU MUST KNOW ABOUT : PAPER 1: BUSINESS OPERATIONS LEGISLATION: TOPIC: HUMAN RESOURCE FUNCTION ❑ Discuss the implications of the LRA/BCEA/EEA/SDA on the human Implications of the following acts on HR: resources function. IMPORTANT NOTE: In this context the word “Implication” refers to what the Human Resources manager must do in order to comply with the requirements of the Act. This must not be confused the “Ways in which businesses can comply with the Act”, as dealt with in LEGISLATION!

QUALITY OF PERFORMANCE: PAPER 1: BUSINESS OPERATIONS WHAT YOU MUST KNOW : ❑ Define the following concepts: TOPIC: QUALITY OF PERFORMANCE o Quality o Quality control o Quality assurance o Quality management o Quality performance o Quality management systems Explain/Differentiate/Distinguish between quality control and quality assurance.

PAPER 1: BUSINESS OPERATIONS QUALITY OF PERFORMANCE: WHAT YOU MUST KNOW TOPIC: QUALITY OF PERFORMANCE ❑ Explain/Discuss the advantages/benefits of a good quality management system. Explain/Discuss how quality of performance can contribute to the success and/or failure of each business function. Outline the quality indicators for each business function.

PAPER 1: BUSINESS OPERATIONS TOPIC: QUALITY OF PERFORMANCE TOTAL QUALITY MANAGEMENT (TQM) WHAT YOU MUST KNOW Elaborate on the meaning of TQM. Define/Identify the following TQM elements from given scenarios/statements: o Continuous skills development/Education and training o Total client/customer satisfaction o Continuous improvement of processes and system o Adequate financing and capacity o Monitoring and evaluation of quality processes Explain/Discuss/Analyse/Evaluate the impact of the above stated TQM elements on large businesses Explain how businesses can apply the PDCA model/steps to improve the quality of products.

PAPER 1: BUSINESS OPERATIONS TOTAL QUALITY MANAGEMENT(TQM) TOPIC: QUALITY OF PERFORMANCE WHAT YOU MUST KNOW Explain how businesses can apply the PDCA model/steps to improve the quality of products. Explain the role/importance of quality circles as part of continuous improvement to processes and systems. Explain/Discuss the impact of TQM if poorly implemented by businesses. Explain/Recommend/Suggest ways in which TQM can reduce the cost of quality.

LEGISLATION PAPER 1: BUSINESS ENVIRONMENTS WHAT YOU MUST KNOW Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts i.e TOPIC: MACRO ENVIRONMENT: IMPACT OF SDA, LRA, EEA, BCEA, COIDA, BBBEE, NCA and CPA Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the Acts on businesses. RECENT LEGISLATION ON BUSINESS Outline/Explain/Discuss actions regarded as non-compliance by the various Acts Outline/Explain/Discuss penalties/consequences of non-compliance to the Use the mind maps as a guide. Ensure that you study the content relevant to each heading various Acts. Suggest/Recommend ways in which businesses can comply with the Acts. Learnerships NOTE: SPECIAL ASPEECTS FOR SDA; LRA; BCEA; BBBEE; NCA AND CPA. • Practical training opportunities that lead to a recognised qualification. • Completed during work hours for a specified period. • ROLES OF SETAS register various learnerships and learning programmes. • promote and establish various learnerships. • approve the workplace skills plans and annual training reports • develop skills plans that are in line with the aims of the National Skills Development Strategy (NSDS). • develop/build skills development

LEGISLATION PAPER 1: BUSINESS ENVIRONMENTS WHAT YOU MUST KNOW Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts i.e. SDA, LRA, EEA, BCEA, COIDA, BBBEE, NCA and CPA TOPIC: MACRO ENVIRONMENT: IMPACT OF Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the Acts on businesses. RECENT LEGISLATION ON BUSINESS Outline/Explain/Discuss actions regarded as non-compliance by the various Acts Outline/Explain/Discuss penalties/consequences of non-compliance to the various Acts. Use the mind maps as a guide. Ensure that you study the content relevant to each heading Suggest/Recommend ways in which businesses can comply with the Acts.

LEGISLATION PAPER 1: BUSINESS ENVIRONMENTS WHAT YOU MUST KNOW Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts i.e. SDA, LRA, EEA, BCEA, COIDA, BBBEE, NCA and CPA TOPIC: MACRO ENVIRONMENT: IMPACT OF Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the Acts on businesses. RECENT LEGISLATION ON BUSINESS Outline/Explain/Discuss actions regarded as non-compliance by the various Acts Outline/Explain/Discuss penalties/consequences of non-compliance to the various Acts. Use the mind maps as a guide. Ensure that you study the content relevant to each heading Suggest/Recommend ways in which businesses can comply with the Acts. NOTE: SPECIAL ASPEECTS FOR BCEA

LEGISLATION PAPER 1: BUSINESS ENVIRONMENTS WHAT YOU MUST KNOW Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts i.e. SDA, LRA, EEA, BCEA, COIDA, BBBEE, NCA and CPA TOPIC: MACRO ENVIRONMENT: IMPACT OF Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the Acts on businesses. RECENT LEGISLATION ON BUSINESS Outline/Explain/Discuss actions regarded as non-compliance by the various Acts Outline/Explain/Discuss penalties/consequences of non-compliance to the various Acts. Use the mind maps as a guide. Ensure that you study the content relevant to each heading Suggest/Recommend ways in which businesses can comply with the Acts. NOTE: SPECIAL ASPEECTS FOR BBBEE

LEGISLATION PAPER 1: BUSINESS ENVIRONMENTS WHAT YOU MUST KNOW Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts i.e. SDA, LRA, EEA, BCEA, COIDA, BBBEE, NCA and CPA TOPIC: MACRO ENVIRONMENT: IMPACT OF Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the Acts on businesses. RECENT LEGISLATION ON BUSINESS Outline/Explain/Discuss actions regarded as non-compliance by the various Acts Outline/Explain/Discuss penalties/consequences of non-compliance to the various Acts. Use the mind maps as a guide. Ensure that you study the content relevant to each heading Suggest/Recommend ways in which businesses can comply with the Acts. NOTE: SPECIAL ASPEECTS FOR NCA WHAT YOU MUST KNOW Outline/Explain/Describe/ Discuss the rights of consumers in terms of the NCA

LEGISLATION PAPER 1: BUSINESS ENVIRONMENTS WHAT YOU MUST KNOW Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts i.e. SDA, LRA, EEA, BCEA, COIDA, BBBEE, NCA and CPA TOPIC: MACRO ENVIRONMENT: IMPACT OF Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the Acts on businesses. RECENT LEGISLATION ON BUSINESS Outline/Explain/Discuss actions regarded as non-compliance by the various Acts Outline/Explain/Discuss penalties/consequences of non-compliance to the various Acts. Use the mind maps as a guide. Ensure that you study the content relevant to each heading Suggest/Recommend ways in which businesses can comply with the Acts. NOTE: SPECIAL ASPEECTS FOR CPA Outline/Explain/Describe/ Discuss the rights of consumers in terms of the CPA(

PAPER 1: BUSINESS ENVIRONMENTS HERE IS A SUMMARY TOPIC: MACRO ENVIRONMENT: IMPACT OF RECENT LEGISLATION ON BUSINESS CHECK YOUR KNOWLEDGE ON: Outline /Describe/ Explain/Discuss the purpose of all EIGHT Acts. Discuss/Explain/Evaluate the impact (positives/advantages and/or negatives/ disadvantages) of the Acts on businesses. Outline/Explain/Discuss actions regarded as non-compliance by the various Acts Outline/Explain/Discuss penalties/consequences of non- compliance to the various Acts. Suggest/Recommend ways in which businesses can comply with the Acts.

WHAT YOU MUST KNOW: PAPER 1: BUSINESS ENVIRONMENTS ❑ Outline/Explain/Describe/Discuss the strategic management process ❑ Apply the strategic management process TOPIC: MACRO ENVIRONMENT BUSINESS STRATEGIES to solve business-related problems ❑ Outline/Explain/Recommend/Advise businesses on the steps in strategy evaluation

WHAT YOU MUST KNOW: PAPER 1: BUSINESS ENVIRONMENTS INDUSTRIAL ANALYSIS TOOLS Compile a SWOT analysis of a particular business from a given scenario. Name and identify Porter's Five forces model from given statements/scenarios. TOPIC: MACRO ENVIRONMENT: Explain/Advise businesses on how they could apply Porter's Five Forces model to analyse their position in the market. Name and apply PESTLE analysis factors from given scenarios/statements. BUSINESS STRATEGIES Explain how PESTLE factors pose challenges to businesses. Recommend ways in which businesses can deal with the challenges that are posed by PESTLE factors. PORTER’S FIVE FORCES MODEL

WHAT YOU MUST KNOW: PAPER 1: BUSINESS ENVIRONMENTS INDUSTRIAL ANALYSIS TOOLS Explain/describe/discuss the following types of business strategies: o Integration strategies TOPIC: MACRO ENVIRONMENT: o Intensive strategies o Diversification strategies BUSINESS STRATEGIES o Defensive strategies Outline/Explain/Discuss the advantages of intensive and diversification strategies. TYPES OF BUSINESS STRATEGIES

TOTAL QUALITY MANAGEMENT(TQM) PAPER 1: BUSINESS ENVIRONMENTS WHAT YOU MUST KNOW Name THREE types of business sectors: primary, secondary and tertiary. Identify/Name a business sector from given scenarios/statements. TOPIC: BUSINESS SECTORS AND Identify business challenges from given scenarios/case studies and classify them according to the THREE business environments. THEIR ENVIRONMENTS State the extent to which a business (operating in any of the three sectors) can control the three business environments from given scenarios and case studies.

Do’s and Dont's • You MUST answer all 4 questions. • In Section A: make sure you do not give more than one answer for a question. Even if one of the given answers are correct you will get NO marks. • In scenarios, make sure to quote fully/correctly. Don’t make up your own words! "Copy and Paste" over from the question paper. • The cognitive level of the question determines the nature/length of your answer. Answer accordingly. • ABOVE ALLL: REMEMBER- YOU, YES YOU CAN HIT BISNIS DIZNIS. SO, ENJOY THE RACE AND MAKE THE MOST OF YOUR STUDIES.