Business Studies Grade 12 P1 NSC November Prediction 2026 QP

Copyright reserved Please turn over Prediction hlayiso mock exams Practice Series: Grade 12 NSC Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 12 BUSINESS STUDIES P1 PREDICTION EXAMINATION 2026 MARKS: 150 TIME: 2 hours This question paper consists of 11 pages.

Business Studies/P1 2 NSC Prediction Hlayiso/Prediction 2026 INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions. 1. This question paper consists of THREE sections and covers TWO main topics. SECTION A: COMPULSORY SECTION B: Consists of THREE questions. Answer any TWO of the three questions in this section. SECTION C: Consists of TWO questions. Answer any ONE of the two questions in this section. 2. Read the instructions for each question carefully and take note of what is required. Note that ONLY the answers to the first TWO questions selected in SECTION B and the answer to the FIRST question selected in SECTION C will be marked. 3. Number the answers correctly according to the numbering system used in this question paper. NO marks will be awarded for answers that are numbered incorrectly. 4. Except where other instructions are given, answers must be written in full sentences. 5. Use the mark allocation and nature of each question to determine the length and depth of an answer. 6. Use the table below as a guide for mark and time allocation when answering each question. SECTION QUESTION MARKS TIME (minutes) A: Objective-type questions COMPULSORY 1 30 20 B: THREE direct/indirect-type questions 2 40 70 CHOICE: 3 40 Answer any TWO. 4 40 C: TWO essay-type questions 5 40 30 CHOICE: Answer any ONE. 6 40 TOTAL 150 120 7. Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page, QUESTION 2 – new page. 8. You may use a non-programmable calculator. 9. Write neatly and legibly. Copyright reserved Please turn over

Business Studies/P1 3 NSC Prediction Hlayiso/Prediction 2026 SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D. 1.1.1 Naledi is expecting a baby. In terms of the Basic Conditions of Employment Act (BCEA), 1997 (Act 75 of 1997) she is entitled to at least four consecutive months of … leave. A annual B sick C maternity D family responsibility 1.1.2 Kuzwayo Fisheries catches fish along the KwaZulu-Natal coast and sells it to local restaurants. Kuzwayo Fisheries operates in the … sector. A secondary B tertiary C public D primary 1.1.3 Masondo Motors sold its unprofitable panel-beating division so that it could focus on selling vehicles. This type of defensive strategy is known as … A joint venture. B divestiture. C market penetration. D forward vertical integration. 1.1.4 Bongani’s employment contract came to an end when he reached the age of 65, as agreed in his contract. This reason for the termination of an employment contract is known as … A dismissal. B retrenchment. C retirement. D resignation. Copyright reserved Please turn over

Business Studies/P1 4 NSC Prediction Hlayiso/Prediction 2026 1.1.5 The purchasing manager of Phakama Foods buys raw materials of the right quality at reasonable prices from reliable suppliers. This is a quality indicator of the … function. A production B purchasing C marketing D general management (5 x 2) (10) 1.2 Complete the following statements by using the word(s) provided in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK. weakness; time-related; National Credit; internal; control; opportunity; piecemeal; Employment Equity; external; assurance 1.2.1 The delivery trucks of Moyo Transport are old and break down regularly. This is classified as a … in the SWOT analysis. 1.2.2 Businesses that grant credit to customers must register with the National Credit Regulator in terms of the … Act. 1.2.3 Thabo is paid R95 for every hour that he works at Zenzo Packaging. This is known as the … method of salary determination. 1.2.4 Siyabonga Hardware filled the vacant post of store supervisor by promoting one of its cashiers. This is an example of … recruitment. 1.2.5 Quality … involves inspecting the final product to make sure that it meets the required standards. (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P1 5 NSC Prediction Hlayiso/Prediction 2026 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 K. COLUMN A COLUMN B 1.3.1 Backward vertical integration A introduces new employees to the premises, policies and colleagues of the business 1.3.2 Learnership B selling existing products in new markets 1.3.3 Placement C a body that may be established in a workplace with more than 100 employees to promote employee participation in decision-making 1.3.4 Market development D the business takes over its suppliers to reduce its dependency on them 1.3.5 Workplace forum E an independent body that resolves labour disputes through conciliation, mediation and arbitration F matching the skills and qualifications of a new employee with the requirements of the job G the business takes over its distributors to sell directly to customers H a structured learning programme that combines theory with practical workplace experience and leads to a registered qualification I introducing new products into existing markets J receives 20% of the skills development levies to fund national skills priorities (5 x 2) (10) TOTAL SECTION A: 30 Copyright reserved Please turn over

Business Studies/P1 6 NSC Prediction Hlayiso/Prediction 2026 SECTION B Answer ANY TWO questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW page, QUESTION 3 on a NEW page. QUESTION 2: BUSINESS ENVIRONMENTS 2.1 Name any THREE rights of employees in terms of the Labour Relations Act (LRA), 1995 (Act 66 of 1995). (3) 2.2 Outline the purpose of the Compensation for Occupational Injuries and Diseases Amendment Act (COIDA), 1997 (Act 61 of 1997). (4) 2.3 Read the scenario below and answer the questions that follow. MAKHUBELA CITRUS FARMS (MCF) Makhubela Citrus Farms exports oranges from Limpopo to several European countries. Changes in the trade policies between the South African government and some of these countries have delayed a number of MCF’s shipments. This season heavy floods also destroyed a large part of MCF’s orchards. 2.3.1 Identify TWO PESTLE factors that pose challenges to MCF. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 2.3.1. PESTLE FACTORS MOTIVATIONS 1. 2. (6) 2.3.2 Recommend ways in which businesses can deal with the challenges posed by the political factor of the PESTLE analysis. (4) 2.4 Explain any TWO types of diversification strategies. (6) 2.5 Read the scenario below and answer the questions that follow. GOODLIFE APPLIANCES (GA) GoodLife Appliances sells fridges and stoves in Kimberley. GA clearly displays the prices of all its products and gives customers a written receipt for every purchase. Customers may return defective appliances within six months for a repair, replacement or refund. 2.5.1 Identify the Act that GA complies with. Motivate your answer by quoting from the scenario above. (3) 2.5.2 Discuss the impact of the Act identified in QUESTION 2.5.1 on businesses. (6) Copyright reserved Please turn over

Business Studies/P1 7 NSC Prediction Hlayiso/Prediction 2026 2.6 Advise businesses on how they could apply the power of competitors/competitive rivalry as a force of Porter’s Five Forces model to analyse their position in the market environment. (4) 2.7 Explain the steps in strategy evaluation. (4) [40] Copyright reserved Please turn over

Business Studies/P1 8 NSC Prediction Hlayiso/Prediction 2026 QUESTION 3: BUSINESS OPERATIONS 3.1 State any FOUR sources of external recruitment. (4) 3.2 Outline the selection procedure as a human resources activity. (6) 3.3 Read the scenario below and answer the questions that follow. NANDI LOGISTICS (NL) Mr Pillay, the human resources manager of Nandi Logistics, interviewed five candidates for the post of transport planner. During each interview he introduced the panel members to the candidate and asked every candidate the same set of questions. Mr Pillay also made notes of the candidates’ responses. 3.3.1 Quote TWO roles of Mr Pillay, the interviewer, during the interview from the scenario above. (2) 3.3.2 Explain other roles of the interviewer during the interview. (4) 3.4 Evaluate the impact of fringe benefits on businesses. (6) 3.5 Read the scenario below and answer the question that follows. SIZWE PHARMACEUTICALS (SP) Sizwe Pharmaceuticals manufactures cough mixtures and vitamins. SP conducts regular surveys to find out what customers need and responds to all complaints within 48 hours. Managers check the production process at key points and use performance indicators to measure whether quality targets are met. Identify TWO total quality management (TQM) elements applied by SP. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 3.5. TQM ELEMENTS MOTIVATIONS 1. 2. (6) 3.6 Suggest ways in which total quality management (TQM) can reduce the cost of quality. (4) 3.7 Explain the role of quality circles as part of continuous improvement to processes and systems. (4) 3.8 Explain how the quality of performance of the marketing function can contribute to the success of a business. (4) [40] Copyright reserved Please turn over

Business Studies/P1 9 NSC Prediction Hlayiso/Prediction 2026 QUESTION 4: MISCELLANEOUS TOPICS BUSINESS ENVIRONMENTS 4.1 Name THREE types of defensive strategies. (3) 4.2 Read the scenario below and answer the questions that follow. LUNGILE’S CATERING (LC) Lungile’s Catering provides meals for corporate functions in Durban. Several experienced chefs resigned because of poor working conditions in LC’s kitchen. A new catering business that charges lower prices recently opened in the same street. The rising cost of electricity has also increased LC’s production costs. 4.2.1 Quote THREE challenges for LC from the scenario above. (3) 4.2.2 Classify EACH challenge quoted in QUESTION 4.2.1 according to the business environments. (3) 4.2.3 State the extent of control that LC has over EACH business environment classified in QUESTION 4.2.2. Use the table below as a GUIDE to answer QUESTIONS 4.2.1 to 4.2.3. CHALLENGES (4.2.1) BUSINESS ENVIRONMENTS (4.2.2) EXTENT OF CONTROL (4.2.3) 1. 2. 3. (3) 4.3 Explain how the Sector Education and Training Authorities (SETAs) are funded. (4) 4.4 Read the scenario below and answer the questions that follow. UBUNTU FURNITURE (UF) Ubuntu Furniture sells lounge suites and beds on credit in Mthatha. Before a credit agreement is signed, UF gives every customer a written quotation of the total cost of the credit, which is valid for five business days. UF explains all its credit agreements in plain and understandable language. 4.4.1 Quote TWO consumer rights in terms of the National Credit Act (NCA), 2005 (Act 34 of 2005) from the scenario above. (2) 4.4.2 Explain other rights of consumers in terms of the National Credit Act. (4) Copyright reserved Please turn over

Business Studies/P1 10 NSC Prediction Hlayiso/Prediction 2026 BUSINESS OPERATIONS 4.5 Read the scenario below and answer the questions that follow. KHUMALO ENGINEERING (KE) New employees at Khumalo Engineering spend their first day on a tour of the factory and are introduced to their supervisors. They also receive training on the safety rules that apply in the workshop. 4.5.1 Quote TWO aspects of KE’s induction programme from the scenario above. (2) 4.5.2 Discuss the benefits of induction for businesses. (4) 4.6 Explain the implications of the Basic Conditions of Employment Act (BCEA), 1997 (Act 75 of 1997) on the human resources function. (4) 4.7 Advise businesses on the benefits of a good quality management system. (4) 4.8 Explain the impact of total quality management (TQM) if poorly implemented by businesses. (4) [40] TOTAL SECTION B: 80 Copyright reserved Please turn over

Business Studies/P1 11 NSC Prediction Hlayiso/Prediction 2026 SECTION C Answer ANY ONE question in this section. NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The answer to the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR QUESTION 6 on a NEW page. QUESTION 5: BUSINESS ENVIRONMENTS (LEGISLATION) The Broad-Based Black Economic Empowerment Act (BBBEE), 2003 (Act 53 of 2003) aims to bring more South Africans into the mainstream of the economy. Businesses that apply the pillars of BBBEE, such as skills development and enterprise and supplier development, may improve their BBBEE rating. However, the Act also has a negative impact on some businesses, and those that do not comply may face severe penalties. Write an essay on the Broad-Based Black Economic Empowerment Act in which you include the following aspects: • Outline the purpose of the BBBEE Act. • Discuss the impact of the BBBEE Act on businesses. • Explain how businesses can apply the following pillars of BBBEE: o Skills development o Enterprise and supplier development (ESD) • Advise businesses on the penalties they may face for non-compliance with the BBBEE Act. [40] QUESTION 6: BUSINESS OPERATIONS (QUALITY OF PERFORMANCE) Businesses that understand the difference between quality management and quality performance are better able to satisfy their customers. Every business function, including general management and production, contributes to the success of a business. Large businesses invest in total quality management (TQM) elements and use the PDCA model to improve the quality of their products continuously. Write an essay on quality of performance in which you include the following aspects: • Distinguish between quality management and quality performance. • Explain how the quality of performance of the following business functions can contribute to the success of a business: o General management function o Production function • Discuss the impact of the following TQM elements on large businesses: o Continuous skills development/Education and training o Adequate financing and capacity • Advise businesses on how they can apply the PDCA model to improve the quality of their products. [40] TOTAL SECTION C: 40 GRAND TOTAL: 150 Copyright reserved