N5 EBM Ethics Social Responsibility Module 3

Entrepreneurship N5- Ethics and Social Responsibility Downloaded from hlayiso.com

Module 3 Ethics and Social Responsibility Entrepreneurship – N5 Topic: Ethics and Social Responsibility Lecturer: Mr. Popane Learning Outcomes: • Define the concepts ethic and social responsibility • Describe the different levels of ethical management • Do an ethical check to decide whether a decision is ethical • Discuss the difference views on social responsibility • Give a detail explanation of why people are not treated equally in our society • Describe the different environments towards which a business has a social responsibility • Downloaded from hlayiso.com Design a social responsibility program for small business • Evaluate the social responsibility program of a business

Ethics and Social Responsibility Introduction Ethics refer to moral principles( example no stealing, not cheating and telling the truth) or set of value held by an individual or group. Decisions are then taken in accordance with these principles of conduct. Such decisions are then considered to be correct. Business Ethics Business ethics can be defined as critical structured examination of how to people and institutions should behave in the world of Business. The ethical perspective Downloaded from hlayiso.com What guidelines' you can use to make ethical decisions if having difficulties make a decisions

Making an Ethical decision The suggested method to come to a decisions is to apply the “Ethics Check” By asking 3 questions:  Will I be breaking the law or company policy????  Is it fair to all stakeholders concerned in the long- term and the short- term???  Will it make me proud ??? ( will it make you feel guilty or happy about the decision you make ) Downloaded from hlayiso.com

Styles of Ethical Management  Immoral management (Doing Bad things Knowing) These is were people are motivated by selfish reasons. This including personal gains (person will get some money )and that of the business ( the business will make a profit). This is caused by GREED.  Amoral Management (Doing Bad things not Knowing) The goal of these managers is still to make a profit. Their actions however differ because they do not violate laws or ethical codes on purpose. But they don’t operate according to a code of ethics .  Moral Management (Going Good things) Moral management also strive for success but only within the guidelines of the ethic check. They will not sacrifice ethical standards just generate profits. Downloaded from hlayiso.com

Establishing ethical standards There is no single standards for ethical behavior. It is therefore up to the individual businessperson to establish a code ethics for his/her own business. Create a business credo and/or code of ethics Define the underlying values of the business. It should offer general guidelines to your employees when they have to take decision. Downloaded from hlayiso.com

Example of Pick n Pay Values Downloaded from hlayiso.com

Establishing ethical standards Enforce the code fairly and consistently You as the manager, must take action when you discover the breaking of ethical laws. Employees must know that breaking of ethical laws will be punished by firing , suspension or even prison Time . Other ways to make sure the is Ethical standards  Hire the right people  Conduct ethical training  Set an impeccable ethical example  Involve employees in establishing ethical standards Downloaded from hlayiso.com

Social Responsibility In its most basic form social Responsibility is a obligation by business towards a person or the community the business operates in. Views on Social Responsibility  The 1st view is that business only social responsibility is to make a profit to use its resources and engage in activities design to increase its profits.  The 2nd view is the regulation-imposed view. It claims that the only way to ensure that companies act in a socially responsible manner is through government regulations.  The 3rd view is the Benefit approach. The belief is that long-term benefits that a business will receive from social responsibility program outweigh the costs incurred. Downloaded from hlayiso.com

Example of Social Responsibility of Companies Shoprite helping with school feed scheme Downloaded from hlayiso.com

Examples of social Responsibility of Companies Pick n Pay helping with Breast Cancer awareness and with giving families food parcels during Covid-19 lockdown Downloaded from hlayiso.com

Examples of Companies helping with Social Responsibility Louis Vuitton making medical covid-19 mask Downloaded from hlayiso.com

Examples of Companies helping with Social Responsibility Prada (clothing Company) making covid-19 masks Downloaded from hlayiso.com

Who should benefit from Social Responsibility  Employees  Customers  Environment  Community Downloaded from hlayiso.com

Employees Companies are committed to social Responsibility by providing  Better working conditions  Very good interpersonal relationship ( having a good relationship with top management)  Training of the workplace ( to improve the employees skills)  Education for children of workers ( giving workers’ kids chance to learn example giving them bursaries to better themselves)  Possible bursaries for the children. Barriers to social responsibility for employees  Discrimination in hiring and promotion. ( being unfair to the employees base on their race, gender, sexual orientation, customs and religion)  Aids ( being unfair to employees base on their HIV status) Downloaded from hlayiso.com

Customers Business has to commit to social responsibility to customers by:  Providing products and services that are safe . If it is food it must be safe for eating. There must be warning labels example cigarettes boxes  The products and services that are advertised must be the ones that are found in the shops ( meaning no Fung kongs)  Goods and services that are sold must benefit or help the community. They must not destroy the community like (example illegal drugs like nyoape )  There must not be exploitation (taking advantage) of customers (example selling a customers a laptop that doesn’t work or selling the customer expired food.)  High intensity marketing techniques should not be used on people who don’t need it. ( example giving SASSA people loans : the can’t afford them) Downloaded from hlayiso.com

Environment Business have a social responsibility commit to environment that it operates in. By making sure it doesn’t pollute the air, kill the plants, kill the animals, pollute the water and to get rid of its waste material in a responsible and eco-friendly way. That is why some business use recyclable materials like paper and have stopped the use of unrecyclable material like plastic. Example KFC using Paper Straws instead of Plastic straws Business can be social responsible to the Environment by:  Making eco-friendly materials (recyclable materials)  Avoiding the dumping of waste (not polluting)  Limiting the using of unrecyclable materials like plastic  Not Buying products from people doing illegal crimes to the environment ( like poachers or people cutting protected trees by the law) Downloaded from hlayiso.com

Communities Business can be social responsible by helping the communities with social problems like gender base violence in South Africa, HIV/AIDS awareness, Breast cancer awareness, making medical mask for the fight against covid-19 and Giving food parcels during lockdown. Business commitment to social responsibility by helping communities fight social problems like.  Violence ( gender Based Violence and Crime)  Alcohol abuse  Unemployment ( business can giving out learnerships)  Theft (business working with the police)  Illiteracy ( donating books to the library or giving money for mobile library)  Poverty (providing feeding schemes to schools or Youth development program to help Downloaded from hlayiso.com young people get jobs)

Sexual Harassment Business must be commit to the social responsibility to deal with sexual harassments . By making workshops on teaching what is sexual harassment, what must women do when they experience it ( example encourage women to report sexual harassment when it happens). Business must also make it clear the punishment and consequences of men that commit sexual harassment ( even if it is a top manager). Business must make the workplace a safe environment for women to be their self. Benefits to the Business  A positive , motivated and loyal employees  Will improve Productivity and quality  Low staff turnover( less people (women) leaving the business)  Low absenteeism ( less women being absent at work.) Downloaded from hlayiso.com

Then END Gooday hope you Guys are safe and well. Try and do the Activity 1 on page 56 and Activity 2 on page 58 . I will go through them on Friday. Next module will be module 4 (Organizing your. Business) Downloaded from hlayiso.com