Daycare Management
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N6 Daycare Management
N6 Daycare Management, 76 pages. Read online or get the free PDF download.
Multiple grades76 pages
Study guide, 76 pages. Read online or download the PDF.
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Module 1: Food management
DIET PLAN FOR CHILDREN FROM ONE TO SIX YEARS OLD
Children need a healthy balanced diet to develop normally. It is essential for
the educarer to understand the dietary needs of young children if she is to
provide them with a balanced diet. A balanced diet will provide young
children with adequate nutrition for growth, good body maintenance and
repair.
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Module 1: Food management (continued)
RATION SCALE BIRTH TO SIX YEARS
It is essential for children to have a healthy, balanced diet to ensure their
normal development. A ration scale is an indispensable tool in providing a
well-balanced diet.
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Module 1: Food management (continued)
THE KITCHEN
The kitchen should comply with particular requirements related to how much
space is necessary for enough children, the necessary equipment,
appliances, shelves, and surfaces.
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Module 1: Food management (continued)
MENU PLANNING
The planning of a menu, whether for babies or preschool children, must be
done in consultation with an expert, since the needs of children differ. Menus
of all meals at child care centres should be available for inspection as well as
the information of the parents and health visitors, at all times.
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Module 1: Food management (continued)
SPECIAL DIETS
Special diets need to be considered, such as those with:
• Food allergies, such as common food allergies; and
• Medical conditions, such as constipation and obesity.
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Module 1: Food management (continued)
SETTING A TABLE (TABLE LINEN)
A silence cloth have a number of advantages:
• It muffles the sound of cutlery and crockery.
• It protects the table against damage that can be caused by hot containers.
• It lengthens the life of the table cloth.
• It softens the lines of the tables.
• It is usually made from a thick material in a neutral colour.
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Module 1: Food management (continued)
SETTING A TABLE (CUTLERY)
• Cutlery should always be clean and no unnecessary cutlery should be set
out. Cutlery should be made of plastic or any other unbreakable material.
• Ensure that the children do not use each other’s cutlery.
• Cutlery should match and fit the size of the children.
• Ensure that food is cut into small pieces as the children cannot handle
knives properly yet.
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Module 1: Food management (continued)
RESPONSIBILITIES OF FOOD SERVICE PERSONNEL
• Prepare breakfast, lunch, and snacks and help the children and staff.
• Supervise the assistants who set the tables for meals.
• Wash dishes and pans using dishwasher, and clean counter tops,
appliance tops and floors.
• Direct assistants‘ work and give training as needed.
• Help with or attend in-service education events.
• Prepare (withDownloaded
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Module 1: Food management (continued)
GENERAL CLEANLINESS OF THE FOOD SERVICE AREA
• Wash dishes, crockery, cutlery and pots immediately after use.
• Do not wash clothing in the same sink used for crockery and cutlery.
• Wipe up all food spills immediately.
• Empty dustbins regularly.
• Wash and sterilise tea-towels and dishcloths daily.
• Pack away all crockery and cutlery once it has been washed.
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Module 1: Food management (continued)
STOCK CONTROL IN THE KITCHEN
The food manager has to do the purchasing and ordering of food:
• Checklist for before an order is placed.
• Available storage space.
• Latest market prices.
• Total number of people to be fed.
• Recipes that will be used.
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Module 1: Food management (continued)
COMMUNICATING WITH PARENTS CONCERNING EATING HABITS
Parents should be educated concerning the eating habits of their children:
• Do not over-cook food.
• Cook food in very little water.
• Use brown rice, brown bread and unrefined wheats and grains.
• Liver, heart and kidneys are very high in iron, protein and vitamins.
• Encourage children to eat raw vegetables.
• Provide healthy snacks.
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Module 2, Theme 1: Finance
THE IMPORTANCE OF EFFICIENT FINANCIAL CONTROL
Financial control can be defined as the planning, methods and procedures,
and the organisation related to the control of the finances of the educare
centre. Managing the money affairs of a daycare is very important and is
fairly easy if you work according to rules and procedures. Financial
management can be divided into two sections, namely control and planning.
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Module 2, Theme 1: Finance (continued)
THE DIFFERENT TYPES OF BOOKKEEPING SYSTEMS
We generally use two types of bookkeeping systems to record business
transactions:
• The single-entry bookkeeping system: Mostly used for small businesses
with very few transactions. It is simple, practical and informal.
• The double-entry bookkeeping system: Used by most formal businesses,
bookkeepers and accountants. The procedure is more detailed and
complex thanDownloaded
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Module 2, Theme 1: Finance (continued)
THE DIFFERENT METHODS OF PAYMENT, AND MANAGING BANK
ACCOUNTS AND OTHER SAVINGS FACILITIES
There are several different methods of payment. The most popular and
safest method these days is using electronic funds transfer (EFT) or online
banking payments. Other methods are per debit order, stop order, cheque,
debit card, credit card or cash. A more recent payment method is the
payment pebble.
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Module 2, Theme 1: Finance (continued)
ANNUAL AUDITS THE DOCUMENTATION NEEDED BY THE AUTHOR
Since the income of a daycare centre comes from so many different people –
parents, taxpayers and private donors – a qualified outsider (the auditor)
needs to check on their behalf that the money is properly used. Records
need to be kept safe and in order. As part of your accountability for the
handling of the money you need to keep proof of where it came from and
where it went to. Records can be kept in a cupboard, box or filing cabinet.
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Module 2, Theme 1: Finance (continued)
BUDGETS
A budget is a spending plan decided upon by all the members of the daycare
centre. It is based on the project’s needs and goals in order of priority and in
terms of the money available. A budget should be drawn up for a whole year
(usually 1 April to 31 march), well ahead, probably in October or November
of the previous year.
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Module 2, Theme 1: Finance (continued)
PROCEDURES FOR COMPLING A BUDGET
A start-up budget will help you to plan and project the expenses and income
for your centre’s initial months of operation. A budget will be based on:
• How much money is likely to come in during the year.
• What you need for essential things.
• What is required for your future security, e.g. savings, insurance, etc.
• What portion of your money is left for extras, savings and expansion.
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Module 2, Theme 1: Finance (continued)
INSURING BUILDING, CONTENTS AND VEHICLES
The basic principle of insurance is to distribute all risks among a number of
people. Insurance coverage is essential to starting and running a childcare
programme. Some types of insurance you may need to obtain are:
• Liability insurance;
• Fire insurance; and
• Accident insurance.
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Module 2, Theme 1: Finance (continued)
PROCEDURES REGARDING COMPENSATION TO THE EMPLOYEE
Workmen’s compensation is an insurance scheme compulsory by law that all
employers must participate in. The purpose of workmen’s compensation
insurance is to indemnify the employer against claims entered against him by
employees who sustain injuries on duty.
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Module 2, Theme 1: Finance (continued)
THE CONCEPT OF PUBLIC LIABILITY
This insurance offers protection against claims as a result of:
• Personal injuries sustained by the public.
• Damage to the property.
This is possible if these injuries or this damage are due to the action of the
institution. Almost all businesses should have some form of Public Liability
Insurance.
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Module 2, Theme 1: Finance (continued)
HANDLING ACCIDENTAL INJURIES TO CHILDREN
The institutions take out insurance to pay claims that might be brought as a
result of the injury of the children. It is important to point out that the
institution is only liable if it had been responsible for the injury.
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Module 2, Theme 1: Finance (continued)
DIFFERENT TYPES OF INCOME AND EXPENDITURE IN A DAYCARE
CENTRE
Daycare centres are funded in a variety of ways, such as tuition fees,
fundraising activities, donations, and subsidies. The main expenses are rent,
salaries and wages, food and educational resources for the children. There
are other expenses, such as water and electricity, telephone and stationery
expenses
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Module 2, Theme 2: Stock control
THE PURPOSE OF STOCK CONTROL
The following matters are closely related to efficient stock control:
• Minimum stock levels.
• Maximum stock levels.
• Standard orders.
• Order levels.
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Module 2, Theme 2: Stock control (continued)
CONTROL OF STOCK
The following three stock control systems can be distinguished:
• Fixed quantity order systems;
• Cyclical ordering systems; and
• Material requirement planning systems.
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Module 2, Theme 2: Stock control (continued)
STOCK-TAKING
Stock-taking is the compilation of a list, at cost price or market price,
whichever is the lower price, of all the goods in a business.
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Module 2, Theme 2: Stock control (continued)
PLACING OF ORDERS AND BUYING OF GOODS
All orders must be controlled. An order form must be completed and
delivered to the supplier. An order form must contain the following particulars:
• The name of the supplier with whom the order was placed.
• The date on which the order is placed.
• Goods required as well as the quantity.
• Address of delivery and date of delivery.
• Name and address of the personfrom
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Module 2, Theme 2: Stock control (continued)
COST CONTROL
The trick in the control of costs is to control the costs effectively with the
minimum of paperwork. The income of the service supplied must exceed the
costs. The income of the school must be more than the costs of running the
school. The budget is used here as a control instrument.
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Module 3: Staff management and training
THE IMPORTANCE OF EFFECTIVE STAFF MANAGEMENT
A heavy responsibility rests on people in management positions, since they
must ensure that certain activities are carried out, as well as give guidance to
subordinates. A person in a managerial position must be fully conversant with
her whole division and still be able to plan, organise and direct the staff
under her command.
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Module 3: Staff management and training (continued)
MANAGERIAL FUNCTIONS
• Ensure that the children are given quality care.
• Support and supervise the staff who deliver this service.
• Consult and respect the wishes of the children’s parents.
• Provide resources in the daycare centre to enable the service to function.
• Set up a rich stimulating environment in which the service can be
delivered.
• Be a role model for staff and children
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Module 3: Staff management and training (continued)
STAFFING
It is suggested that one educarer be employed for every 25 children or less.
There must be at least two members of staff supervising the children. All
teaching staff should be at the centre during the prime teaching time.
No staff member should leave before 15:00 so that all hands are available to
pack away the bulky equipment. More staff are needed in the early part of
the day, especially to set up the equipment in multipurpose buildings.
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Module 3: Staff management and training (continued)
TERMINATION/NOT OFFERING EMPLOYMENT
Unsuccessful applicants: It is important to inform all applicants as soon as
possible that their applications have been unsuccessful.
Discharge and termination of services: You can only dismiss a staff member
instantly if serious misconduct such as dishonesty, refusal to carry out a fair
order, or repeated failure to do their duty after adequate warnings, is clearly
proved.
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Module 3: Staff management and training (continued)
PERSONAL SECURITY
The job description is a document in which the duties, authority and
responsibility of the job occupant is stipulated. Written policies, procedures
and rules aid consistent and timely decision making and discourage
decisions being made without sufficient information.
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Module 3: Staff management and training (continued)
COMPULSORY CONTRIBUTIONS OF STAFF MEMBERS
Many employers today offer membership of a medical aid scheme as a staff
benefit and pay half of the full contribution. Contributions towards the cost of
a pension scheme are made by both the employer and the employee.
Workers pay 1% of their salaries every month towards their Unemployment
Insurance Fund (UIF) and their employers contribute a further 1%. It is
essential that every employer registers their staff with SARS.
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Module 3: Staff management and training (continued)
RELATIONSHIPS AND COMMUNICATION WITH OTHERS
Child development centre is a person-centre organisation. Communication
between staff members and you, the manager, occurs incidentally or perhaps
routinely every day. Communication is a two-way street – getting information
and giving information. Parents who are potential customers and the
community in general should have information readily available.
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Module 3: Staff management and training (continued)
OCCUPATIONAL SAFETY AND WELFARE
Before a new centre begins operation, and periodically during the operation,
the personnel must consider safety goals of each facet of the program,
reviewing and updating goals as needs to do so arise. Staff, whether they
work directly with the children or in supplementary roles, should be in
excellent physical and mental condition.
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Module 3: Staff management and training (continued)
TRAINING: AT CENTRES, IN-SERVICE, WORKSHOPS, ETC
Methods of training can be divided into three categories:
1. On-the-job training (internal training).
2. Training outside the work situation (external training).
3. Organisational training.
Following the training, a process of evaluation is essential. There are several
ways in which the training programmes could be tested and evaluated to
conclude the programme.
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Module 3: Staff management and training (continued)
SUCCESSFUL TIME MANAGEMENT
Time management is a technique whereby management’s time is planned
scientifically by the setting of objectives, the completion of tasks in order of
priority, the elimination of time wasting activities and the application of
management techniques to achieve objectives in an effective manner.
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Module 3: Staff management and training (continued)
COPING WITH STRESS
Stress can be defined as the non-specific response of the body to any
demands made on it. The main strategy in coping with stress is to take
charge of your own life. If you are physically fit, relaxed and assertive of your
own needs, you are doing well.
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Module 3: Staff management and training (continued)
CONFLICT MANAGEMENT
Conflict can be seen as differences within an individual or between two or
more individuals, which could lead to interference or disagreement. Several
ways to handle interpersonal conflict are:
• Listen attentively and with empathy.
• Don’t talk in general when you reprimand someone, rather say specifically.
Do not be subjective or biased regarding a matter.
• Take time to discuss how you feelfrom
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Module 4: Administrative management
THE COMPILATION AND DUTIES OF THE MANAGEMENT COMMITTEE
A management committee allows a few people partake in the decision-
making. The composition of the management committee usually consists of
the following people: Chairperson, a vice-chairperson, secretary, treasurer,
and additional members. The duties of the management committee
are twofold: Firstly, they have a responsibility towards the parents and by
implication towards the young children who are in their care. Secondly, they
have a responsibility towards the authority
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Module 4: Administrative management (continued)
DUTIES OF EACH MANAGEMENT COMMITTEE MEMBER
The chairperson is the person who directs the work of the management
committee. His/her responsibilities include:
• Chairing all management committee meetings and the AGM.
• Speaking on behalf of the majority of the members when necessary.
• Running meetings according to certain procedures in order to deal
effectively with business.
• Preparing andDownloaded
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Module 4: Administrative management (continued)
DUTIES OF EACH MANAGEMENT COMMITTEE MEMBER
The secretary keeps minutes during the meetings and sees to it that the
decisions are correctly reflected in the minutes. The secretary sees to it that
members are given notice of a meeting in good time. Correspondence of the
meeting is handled by the secretary upon instruction of the meeting. The
secretary is usually the person who writes or types any letters that need to
be sent. The secretary must keep copies of any letters sent in a file.
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Module 4: Administrative management (continued)
DUTIES OF EACH MANAGEMENT COMMITTEE MEMBER
The responsibilities of the treasurer include:
• Open and operate a banking account.
• Register with the authorities.
• Keep records involving all income, fees donations, or subsidies.
• Draw up a budget for the annual General Meeting.
• Arrange for the books to be audited.
• Keep all receipt books and other from
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Module 4: Administrative management (continued)
THE CONSTITUTION
The four most important principles of a constitution are the following:
• It is necessary for legal safeguarding of the organisation, in order to
implement effective management.
• You need the constitution in order to register as a daycare centre, welfare
organisation or fundraiser.
• It is essential for subsidies, i.e. if you hope to get state assistance.
• It allows you to open a bank account.
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Module 4: Administrative management (continued)
MEETINGS
Different types of meetings are:
• Pre-opening meeting;
• Special general meeting; and
• The Annual General Meeting (AGM).
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Module 5: Managing health and safety
needs of children
PLANNING AND HEALTHY ENVIRONMENT
A good standard of hygiene is one of the basic and most important ways of
maintaining and promoting children’s health. Keeping clean is an important
part of remaining healthy. If high standards of environmental and personal
hygiene are maintained you will ensure the continuing good health of
children in your care.
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Module 5: Managing health and safety needs of children (continued)
HEALTH IN THE DAYCARE SET-UP
The pre-schooler in a place of care spends the greater part of his day in the
centre. For this reason the medical care of the child is an important
responsibility. Every owner of a place of care and its staff should watch out
for possible illnesses and diseases in the children and have a proper record
of any medication given to a child.
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Module 5: Managing health and safety needs of children (continued)
SAFETY IN THE DAYCARE SET-UP
The educarer is responsible for the children in her care. The educarer must
see to the general welfare of the child. This includes the safety of the child.
When the child is admitted to the daycare centre, the parents must give
permission that the child can be taken to a hospital, be treated or that help
can be called for.
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Module 5: Managing health and safety needs of children (continued)
EMERGENCY CARE AT THE DAYCARE CENTRE
It is the responsibility of the adult to:
• Develop a personal commitment to safety.
• Recognise hazards and remove them whenever possible.
• Enforce and follow a few basic safety rules.
• Never leave children unsupervised.
• Maintain good safety standards indoors and outdoors.
• Have a first aid kit available and up
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Module 5: Managing health and safety needs of children (continued)
SAFETY AND HEALTH DURING ROUTINES
Healthy and safe precautions must be taken to maintain hygienic standards
during routines such as:
• Nappy changing;
• Toilet training;
• Resting and sleeping;
• Arrival and departure; and
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Module 5: Managing health and safety needs of children (continued)
FIRST AID
As a care giver you must know what to do in an emergency. Ensure that you
receive first aid training so that you are able to do the following:
• Apply mouth-to –mouth resuscitation (to restore breathing).
• Do cardiac massage (to restore heartbeat).
• Perform the Heimlich Manoeuver.
• Keep a good first aid guide at hand.
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Module 5: Managing health and safety needs of children (continued)
DISASTERS
Daycare personnel must be able to deal with emergency situations such as
the following:
• Natural disasters such as floods, earthquakes and hurricanes.
• Situations arising from man’s own doing, such as fires, bombs and terrorist
attacks.
The disaster plan provides the necessary discipline, organisation, and order
which will prescribe to everyone what
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Module 5: Managing health and safety needs of children (continued)
EMERGENCY EVACUATION MANUAL
The emergency plan must provide for the following:
• Preserving life – the first priority.
• A safe environment that protects against danger and exposure.
• A communication system – to the parents of the children as well.
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Module 5: Managing health and safety needs of children (continued)
TRANSPORTING CHILDREN
All children must be in car seats or using age-appropriate seat belts. A well-
qualified and licensed driver must do the driving. A PDP is required to
transport more than 11 people. Overloading of vehicles must be strictly
forbidden.
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Module 5: Managing health and safety needs of children (continued)
CAR SAFETY
The following preventative measures will offer a great deal of protection:
• Make sure that your car stays in good operating condition.
• Obey the rules of the road and stay alert for unexpected emergencies.
• Keep all the doors locked and install childproof safety locks.
• Teach children to enter and leave the car on the passenger side.
• Never allow a child to stand on the seat or climb around.
• Ensure that the child does not stick
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Module 5: Managing health and safety needs of children (continued)
ROAD SAFETY
Teach the children the following:
• How to find a safe place to cross a road, for example at zebra crossings,
traffic lights, etc.
• Look right, left and right again before crossing a road.
• Listen for traffic.
• If the road is clear walk, don’t run across the road.
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Module 6: Aids to management
COMPUTERS
Computers are playing an increasingly important role in the office. A
computer is indispensable when large volumes of data need to be
processed, sorted and stored. The computing process has five main aspects:
• Input, • Mathematical processing; and
• Output; • Control.
• Storage;
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Module 6: Aids to management (continued)
FAX MACHINES
A facsimile (fax) transmission sends images of documents via radio waves or
telephone lines. The images are stored digitally in the memory of the
computer. Images can be sent and received via modems.
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Module 6: Aids to management (continued)
CELL PHONES
These are hand held telephones without a cord that has to be plugged into
any socket. The cell phone has several functions, including:
• Speed-dialing facilities.
• Answering machine (voicemail) to retain messages.
• Email function.
• Camera function.
• Text messaging system.
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Module 7: Legislation and registration
REGISTRATION REQUIREMENTS
The Childcare Act (74 of 1983) provides the legislation framework by which
persons from birth to 18 years are protected. When applying to start a creche
or daycare, the following documents need to be submitted:
• Application form. • Questionnaire (terrain).
• Development (BGW 3/145 A). • Menu for two weeks.
• Annexure A in connection with • Daily programme.
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Module 7: Legislation and registration (continued)
SUBSIDIES
A subsidy is financial assistance rendered to registered welfare organisations
or utility companies (render public services without profit seeking) in order to
encourage them to establish and keep up this institution. The subsidy is
granted by the Department of Social Development in co-operation with the
Department of Local Government (Own Affairs).
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Module 8: Office documentation and
filing systems
CHILDREN
At any new information about a child should be written:
• Name and surname. • Who should be contacted in an
• Date of birth. emergency.
• Address. • Telephone numbers for home,
• Gender (male or female). work, and next of kin.
• Names of parents or people who
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Module 8: Office documentation and filing systems (continued)
STAFF
All reports relating to children and their parent are confidential. This means
that they must never be left lying around, even when the educarer is dealing
with them. Individual children must never be discussed with people outside
the school. Reports should include observations from routine activities, use
of apparatus and materials, the child’s relationship with others, and fantasy
play.
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Module 8: Office documentation and filing systems (continued)
PARENTS
Parents complete a registration form as soon as the child is placed in
daycare. A personal visit to the daycare centre at a convenient time provides
the opportunity for the parent to fill in and sign an application form.
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Module 8: Office documentation and filing systems (continued)
FINANCIAL RECORDS
A budget is a financial plan showing future income and expenses on a
monthly, quarterly or yearly basis. In the wage register the following is
furnished in respect of each worker: gross wage, all deductions, net wage.
The fees book may be set out in exactly the same way as the attendance
register. The total amount of fees received each month must be entered in
the Income and Expenditure Book.
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Module 8: Office documentation and filing systems (continued)
MEETINGS
The purpose of a notice is to enable members to make arrangement to
attend, and to consider the matter to be discussed. A formal notice has a set
wording, usually as given below; it must indicate the place, date and time of
the meeting. meeting must be legal. If a meeting is convened in an irregular
manner, or if the proceedings are conducted in an irregular manner, the
decisions taken will not be valid. An attendance register must be kept to note
the names of those present at a meeting.
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Module 8: Office documentation and filing systems (continued)
HEALTH AND SAFETY MATTERS
There are several advantages to requiring physical examinations.
• Early detection of abnormalities or problems can be vital to a child’s
health.
• Parents and educarers can be informed of the growth and development of
each child and whether the child is within normal range for her age.
• The child gets to see medical persons apart from illness and injury.
• The immunisations can be updated.
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Module 8: Office documentation and filing systems (continued)
HEALTH AND SAFETY MATTERS (CONT)
Records should be taken in the following situations:
• Accidents;
• Medicine issues; and
• Emergency plans.
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Module 8: Office documentation and filing systems (continued)
INVENTORIES
Suppliers book: Divide this book in two. Write down any supplies your centre
receives and write the date on which they were received. Ask the person who
delivers these supplies to sign next to your entry in the book. In the second
half of the book write down any equipment you received. Write down the date
and ask the person who delivers these to sign your book.
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Module 8: Office documentation and filing systems (continued)
INVENTORY: STOCKTAKE BOOK
The stocktake book is a way of keeping track of the equipment in your
centre. Make a list of equipment in each room and then check each item
each month. Make a note of items that are broken or lost. This information
should be shared with your committee who will help to decide what action is
needed.
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Module 8: Office documentation and filing systems (continued)
OTHER FORMS
Other records should be taken for:
• Logbook for planning;
• Indemnity forms;
• Rules and regulations;
• Job description of all staff members;
• General correspondence.
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Module 8: Office documentation and filing systems (continued)
EFFICIENT FILING SYSTEMS
Requirements of a good filing system:
• Safety; expandability;
• Dust protection; • Currency;
• Accessibility; • Floor space;
• Suitability; • Simplicity; and
• Adaptability and • Neatness.
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Module 9: Parent involvement
VALUE OF PARENT INVOLVEMENT
The child benefits directly from the parent understanding what happens at
the educare centre. The parent sees their child playing with other children
and showing interest in her activities. The child’s progress can be reported
and discussed with parents.
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Module 9: Parent involvement (continued)
WAYS TO INVOLVE PARENTS
This can happen through:
• Enrolment: Inviting visits to the daycare centre before enrolling.
• Home visits: Educarers visiting the child’s home for a short time.
• Parent information book.
• Involvement in fundraising.
• Regularly scheduled interview with parents.
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Module 9: Parent involvement (continued)
WAYS TO EDUCATE PARENTS
This can happen through:
• Parent newsletters;
• Parent meetings; and
• Children’s work.
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