Tourism PAT GR 12 2020 Eng

Downloaded from hlayiso.com TOURISM GUIDELINES FOR PRACTICAL ASSESSMENT TASKS GRADE 12 2020 These guidelines consist of 36 pages. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 2 DBE/PAT 2020 NSC TABLE OF CONTENTS 1. INTRODUCTION 3 2. TEACHER GUIDELINES 4 2.1 Administration of the PAT 4 2.1.1 The teacher's PAT portfolio 4 2.1.2 Management of the PAT 4 2.2 The responsibility of the province, district and teacher 5 2.3 Moderation of the PAT (internal and external) 5 3. LEARNER GUIDELINES 6 3.1 Requirements of the PAT 7 3.2 Time frames 7 3.3 Absence/Non-submission of the PAT 7 3.4 Declaration of Authenticity 7 3.5 The practical assessment task (PAT) 8 3.6 Assessment instrument 16 4. LIST OF RESOURCES 22 4.1 Official PAT mark sheet (TOUR01) 23 4.2 National moderation instrument (TOUR02) 24 4.3 Learner's Declaration of Authenticity (TOUR03) 27 4.4 Teacher's Declaration of Authenticity (TOUR04) 28 4.5 Template for e-mail (TOUR05) 29 4.6 Template for the master plan (TOUR06) 30 4.7 Template for the tour budget (TOUR07) 31 4.8 Example of a PAT management plan (TOUR08) 32 4.9 Teacher guidelines on how to approach the PAT questions (TOUR09) 35 5. CONCLUSION 36 Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 3 DBE/PAT 2020 NSC 1. INTRODUCTION The 17 Curriculum and Assessment Policy Statements subjects which contain a practical component all include a practical assessment task (PAT). These subjects are:  AGRICULTURE: Agricultural Management Practices, Agricultural Technology  ARTS: Dance Studies, Design, Dramatic Arts, Music, Visual Arts  SCIENCES: Computer Applications Technology, Information Technology, Technical Sciences  SERVICES: Consumer Studies, Hospitality Studies, Tourism  TECHNOLOGY: Civil Technology, Electrical Technology, Mechanical Technology and Engineering Graphics and Design A practical assessment task (PAT) mark is a compulsory component of the final promotion mark for all candidates offering subjects that have a practical component and counts 25% (100 marks) of the end-of-the-year examination mark. The PAT is implemented across the first three terms of the school year. This is broken down into different phases or a series of smaller activities that make up the PAT. The PAT allows for learners to be assessed on a regular basis during the school year and it also allows for the assessment of skills that cannot be assessed in a written format, e.g. test or examination. It is therefore important that schools ensure that all learners complete the practical assessment tasks within the stipulated period to ensure that learners are resulted at the end of the school year. The planning and execution of the PAT differs from subject to subject. The aims of the Tourism PAT are to:  Support sustainable tourism in South Africa  Support government initiatives in promoting sustainable tourism in South Africa with the vision of empowering South African citizens' quality of life  Promote critical thinking and cognitive flexibility  Inculcate problem-solving skills amongst the learners  Develop research and communication skills  Promote English across the curriculum  Promote reading with understanding  Develop a culture of tourism of millennials as stakeholders in sustaining tourism in South Africa  Develop digital and social media skills  Develop financial management skills  Promote the development of the arts  Promote originality and creativity/design skills  Create awareness of new developments in the South African tourism industry  Allow for multiple learning abilities  Facilitate subject integration The 2020 PAT has been designed to be aligned with the pedagogical practices of the 4IR. Skills developed by the 2020 PAT:  Complex problem-solving and critical thinking skills  Creativity  Emotional intelligence  Judgement and decision-making  Service orientation Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 4 DBE/PAT 2020 NSC 2. TEACHER GUIDELINES 2.1 Administration of the PAT 2.1.1 The teacher's PAT portfolio Every teacher is expected to compile a PAT portfolio containing the following:  Cover page containing the name of the school, the teacher, the subject and the year of assessment  PAT management plan  The PAT document for the year of assessment  Marking guidelines developed by the teacher  Official PAT mark sheet (TOUR01)  Proof of all levels of moderation (moderation reports)  National moderation instrument (TOUR02)  Teacher's Declaration of Authenticity (TOUR04) 2.1.2 Management of the PAT This practical assessment task is the only official practical examination for Grade 12 Tourism learners in 2020. Under no circumstances may the PAT be substituted by any alternative practical examination task.  It is recommended that the teacher is trained by the province/district on the implementation and mediation of the PAT. This will ensure standardisation of the PAT.  The Tourism PAT has TWO phases. Marking of Phase 1 must be completed by mid-June 2020 and Phase 2 by the end of August 2020.  The PAT is a compulsory component of the final external examination for Tourism. Each learner is expected to develop and submit his/her own PAT under the guidance of the teacher.  No part of the official Tourism PAT 2020 document may be retyped, edited or changed. The logo of the National Department of Basic Education may NOT be replaced by any other logo.  The PAT must be done during school hours under controlled conditions to avoid copying and only certain sections where research is required can be completed as homework.  Regular lesson times should be allocated during Tourism lessons, e.g. a double lesson every second week, afternoon periods, etc. for learners to complete the PAT under the guidance and supervision of the teacher. A teacher may alternatively block a week per term to complete the PAT under controlled conditions.  It is strongly recommended that marking of the sections of the PAT be done on a continuous basis to monitor individual progress.  Evidence of completed sections of the PAT must always be available in the classroom during the course of the year for both internal and external verification and monitoring purposes.  Only templates provided in the official PAT document may be used to standardise the task. Teachers are NOT allowed to develop templates for any other sections of the task. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 5 DBE/PAT 2020 NSC 2.2 The responsibility of the province, district and teacher It is the responsibility of the province and the districts to ensure that Grade 12 teachers have the necessary resources to ensure successful completion of the PAT. It is the responsibility of the teacher to ensure that all learners complete both phases of the PAT.  Teachers are expected to develop a PAT management plan for both phases of the PAT. The management plan must reflect the teaching, assessment and control of the PAT. This plan must be compiled at the beginning of the year.  Each learner must receive a copy of the following sections of the PAT document: - Instructions to Learners (pages 8 to 15) - Assessment Tool: Rubrics (pages 16 to 21) - TOUR03, TOUR05, TOUR06 and TOUR07  It is the responsibility of the province, district, school and the Tourism teacher to provide the resources. Learners could also access additional resources on their own.  It is the responsibility of the teacher to guide and support the learner throughout the task.  The teacher MUST use the Assessment Tool: Rubrics to assess each PAT individually. The PAT must be assessed, checked and authenticated by the teacher before being presented as the learner's evidence of performance.  Teachers must provide the learners with the Declaration of Authenticity (TOUR03) before final submission of the PAT.  The teacher must complete and sign the necessary documentation as required by the National Department of Basic Education: 1. Official mark sheet (TOUR01) 2. National moderation instrument (TOUR02) – to be used during moderation 3. Learner's Declaration of Authenticity (TOUR03) 4. Teacher's Declaration of Authenticity (TOUR04) 2.3 Moderation of the PAT (internal and external) Internal and external moderation will ensure that the quality and standard of the PAT, as stipulated in Section 4 of the Curriculum and Assessment Policy Statement for Tourism, have been met.  Departmental officials will randomly select learner PAT portfolios.  Moderation will be conducted on various levels.  The moderation tool (TOUR02) provided will be used to standardise marking during the following levels of moderation: Level 1: Internal moderation Level 2: Cluster moderation/PLC Level 3: District moderation Level 4: Provincial moderation Level 5: National moderation Level 6: Umalusi moderation  Evidence of the history of moderation on the various levels must be filed in the teacher's PAT portfolio.  It is the responsibility of subject heads, HODs, principals and subject advisors to ensure continued moderation of the PAT.  The PAT will be externally moderated by the National Department of Basic Education.  Umalusi may identify provinces and schools for additional moderation. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 6 DBE/PAT 2020 NSC TOURISM GUIDELINES FOR PRACTICAL ASSESSMENT TASKS INSTRUCTIONS TO LEARNERS 2020 Name of learner: …………………………………………………….… Grade 12 ____ Name of school: ………………………………………………………. Name of teacher: ……………………………………………………... Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 7 DBE/PAT 2020 NSC 3. LEARNER GUIDELINES 3.1 Requirements of the PAT  The PAT is a compulsory component of the National Senior Certificate examination. Learners who do not comply with the requirements of the PAT will not be resulted in Tourism.  The PAT must be done in two phases (Phase 1 and Phase 2).  The PAT must be done mainly during school hours under the supervision of the teacher. Only certain sections, such as research, can be completed as homework. Under no circumstances may the entire PAT be completed at home.  Learners are advised to consult the assessment tool provided for further guidance on what is required in the question.  One of the aims of the PAT is to develop research skills. It is therefore the responsibility of the learner to do as much research as possible to enhance the learning process.  The final completed PAT for both Phases 1 and 2 must be compiled in A4 size and presented in the sequence of the questions to learners.  The final completed phases must be handed in on the dates set by the teacher.  The completed sections of the PAT must be kept at the school for moderation purposes. 3.2 Time frames In order for all administrative processes to be completed in time for resulting, learners must adhere strictly to the time frames set by the teacher. The table below indicates the time frames for the submission of the Tourism PAT 2020. SECTION OF THE PAT COMPLETION PHASE 1 Last week in May 2020 PHASE 2 Last week in July 2020 3.3 Absence/Non-submission of the PAT Both learners and parents should take cognisance of the fact that the PAT is an essential part of the subject. Should the PAT not be completed because the learner was absent without a valid reason, the learner will receive an 'incomplete' result. It is therefore imperative that the PAT task is completed and submitted on the dates determined by the teacher. 3.4 Declaration of Authenticity Learners must complete and sign a Declaration of Authenticity form (TOUR03) upon final submission of the PAT. This declaration certifies that the work submitted for assessment of the Tourism PAT is the learner's own work. The form (TOUR03) will be provided by the teacher. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 8 DBE/PAT 2020 NSC 3.5 The practical assessment task (PAT) # MMC MEGA MUSIC CONCERT SCENARIO #MMC You are the organiser of #MMC, a Mega Music Concert to be held in your province. Your events organising company invited a popular South African or international artist/band to perform at a venue with a capacity of 5 000 or more concertgoers. For an event to be successful, detailed planning and preparation must be done prior to the event. Therefore, a marketing strategy, a master plan (roll-out plan), an organogram (staffing structure), a risk factor analysis, sustainability guidelines and an event report, amongst others, should be in place. You are also expected to organise a 3-day post-concert tour for the artist/band and their crew to expose them to major tourist attractions in your province. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 9 DBE/PAT 2020 NSC INSTRUCTIONS 1. As the main organiser, you are expected to compile an A4 planning portfolio for the event. You are required to complete QUESTIONS 1 to10 for the pre- and post-event planning. 2. The portfolio must also contain a cover page, content page and a bibliography. 3. Your responses must be presented in TWO phases according to the questions in each phase. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 10 DBE/PAT 2020 NSC PHASE 1 QUESTION 1: COMMUNICATION You have already invited an artist/band to perform at the Mega Music Concert that you are organising. Use the template (TOUR05) to write an e-mail to the agent of the artist/band and Cc other relevant stakeholders confirming the information below.  Date and time  Venue  Flight and accommodation details  Expected number of concertgoers [10] QUESTION 2: CONCERT VENUE Do research and select a suitable venue for the concert in your province. Discuss the suitability of the chosen venue. Use all the elements in the infographic below as subheadings in your discussion. [20] Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 11 DBE/PAT 2020 NSC QUESTION 3: MARKETING Design an advertisement to be used for online marketing on any social media platform for the event. Your event should include :  Brand image (Design your own for your event.)  Picture of the performing artist/group  Ticket pricing  Booking information  Venue/date and time [15] QUESTION 4: PRE-EVENT PLANNING For an event to be successful, detailed planning and preparation must be done prior to the event. Therefore, a master plan (roll-out plan), an organogram (staffing structure) and a risk factor analysis should be in place. Example of an organogram – SATourism 2018: 4.1 Using the template (TOUR06) provided to complete the master plan for the planning of the event. Include the elements given below. licensing rights; post-event management; staffing; booking of the venue; permission rights; floor plan; meetings and negotiations; ticket sales; advertising (30) Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 12 DBE/PAT 2020 NSC 4.2 Develop a simple organogram showing the structure of your team responsible for organising the event. (10) 4.3 As the main organiser you need to train your staff on possible risk factors and how they should be dealt with. Choose any THREE scenarios below and discuss how EACH factor should be addressed to resolve the risk. Stampede Financial irregularities Slow ticket sales Concertgoers slips down a flight of stairs and is injured Electricity failure during the event (15) [55] TOTAL PHASE 1: 100 Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 13 DBE/PAT 2020 NSC PHASE 2 QUESTION 5: SUSTAINABILITY ROCKS Give your Mega Music Concert a small environmental footprint. 5.1 A sustainable event is an event designed, organised and implemented in a way that minimises potential negative impacts and leaves a beneficial legacy for the host community and all involved. Develop sustainable guidelines for your concert. Re-draw the table below and provide TWO responses for each heading. SUSTAINABILITY GUIDELINES Litter/Plastic bottle control 1 2 Conservation of energy 3 4 Management of water 5 6 Reduce transport carbon footprint 7 8 Procurement of local goods and services 9 10 (10) 5.2 Organising a mega event must not only leave a positive legacy for the natural environment, but must also benefit the local community. Research local SMMEs in your province. Identify FIVE SMMEs who will provide the following products/services and explain how community members are involved in EACH of these SMMEs.  Food, drinks and snacks  T-shirts and memorabilia (souvenirs)  Security  Ushers  Transfers/Transport RESOURCES Sustainable concerts and the triple bottom line: www.huffpost/entry/jack-johnson-greening-concert Inhabitat.com/music-festival-and-events-can-set-the-stage-for-sustainability (15) [25] Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 14 DBE/PAT 2020 NSC QUESTION 6: CONCERT BOOKLET At most concerts, concertgoers can buy or get a booklet that gives more information about the artist/band and the programme. It usually includes a programme page in the middle that lists the music to be played. Create a booklet that will be available at the concert containing the following information about the artist/band:  Biography of the artist/band  Profile of the artist/band (What are their interests? This will assist with the development of the post-concert tour itinerary)  Awards, accolades or highlights for the artist/band  Greatest hits of the artist/band Keep in mind that the design and layout of the booklet must reflect the type of concert. [20] QUESTION 7: POST-CONCERT TOUR ITINERARY After the concert the tourism authority in your province will take the artists and crew on a 3-day tour. Develop an itinerary for the tour package of three days on behalf of the tourism authority, which will allow the artist/band and their crew to experience some of the main attractions in your province. A luxury tour bus will be used for the 3-day period. They will stay in 5-star accommodation and all meals will be provided. Arrival 3-day tour package Departure day Day 1 Day 2 Day 3 day NOTE: The itinerary does not include the arrival or departure days. The itinerary of the post-concert tour must be written in a paragraph format. The day to day itinerary must include a detailed description of a maximum of TWO attractions/activities per day. [15] QUESTION 8: BUDGET As part of compiling your itinerary, you are required to draw up the budget for the post-concert tour package for the tourism authority in your province. Use the template provided (TOUR07) to compile the budget. The budget must reflect the total price. The budget for the 3-day tour package must include the following: Transport: Luxury coach Accommodation: 5-star Meals: All meals included Entrance fees at attractions/Cost of activities (be specific) Cost of designing an e-leaflet for the tour Total cost of the tour NOTE: Costs for entrance fees and/or activities must be specific to the post-concert tour itinerary. [20] Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 15 DBE/PAT 2020 NSC QUESTION 9: POST-CONCERT EVALUATION It is very important to evaluate the success of your concert, especially if you plan on organising future events. The evaluation will help you understand what worked and what didn't work, whether you met the expectations of your concertgoers, how well your marketing efforts worked, if your budget and timeline were realistic and what you should take extra care with next time. You will improve as an events planner if you critically review your own performance. Complete the evaluation form below by identifying FIVE challenges experienced during the planning phase and/or the actual day of the concert. Suggest TWO recommendations for EACH of the challenges experienced. CHALLENGES RECOMMENDATIONS [15] QUESTION 10: SELF-REFLECTION Reflect on the skills and knowledge you acquired while completing the PAT. Your self-reflection must be written in paragraph format (80–100 words). [5] TOTAL PHASE 2: 100 Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 16 DBE/PAT 2020 NSC ASSESSMENT INSTRUMENT PHASE 1 Name of Learner: ………………………………………………………………..........Grade: …… QUESTION 1: COMMUNICATION [10] Criteria 0 1–4 5–7 8–10 T M Write an Unable to meet Two or less Three or four of All the criteria were e-mail to the any of the of the criteria the criteria were met agent of the criteria were met met artist/band Did not attempt to write the e- mail QUESTION 2: CONCERT VENUE [20] Criteria 0 1–5 6–10 11–15 16–20 T M Research on Did not Four or less Five to six Seven to All the the venue attempt any elements elements nine elements research or relating to relating to elements relating to discussions the venue the venue relating to the venue did not were were the venue were relate to the discussed discussed were discussed venue discussed Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 17 DBE/PAT 2020 NSC QUESTION 3: MARKETING [15] Elements 0 1–3 4–7 8–11 12–15 T M Online Did not Two or less Three or Four or less All the advertise- attempt to of the less of the of the elements ment design the elements elements elements were online were were were included in advertise- included in included in included in the ment the the the advertise- advertise- advertise- advertise- ment ment ment ment QUESTION 4: PRE-EVENT PLANNING [55] QUESTION 4.1: Master plan (30) Action 0 1–9 10–15 16–18 19–23 24–30 T M Development Did not Two or Four or Six or Eight or All actions of the master attempt to less of the less of the less of the less were plan develop actions actions actions actions included the were were were were in the master included included included included master plan in the in the in the in the plan master master master master plan plan plan plan QUESTION 4.2: Organogram (10) Criteria 0 1–4 5–7 8–10 T M Organogram Did not develop Format of an Format of an Well-developed an organogram organogram is organogram is completed used used organogram Two or less staff Five or less staff with all the members have members have relevant staff been included been included included Organogram not fully completed QUESTION 4.3: Risk factors (15) Risk factors 0 1–6 7–11 12–15 T M Risk No risk factors One or less risk Two or less risk All risk factors management were resolved factor was factors were were resolved resolved resolved T M TOTAL PHASE 1 (100) Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 18 DBE/PAT 2020 NSC ASSESSMENT TOOL: RUBRIC PHASE 2 Name of Learner: ………………………………………………..….……............Grade: …… QUESTION 5: SUSTAINABILITY ROCKS Give your Mega Music Concert a small environmental footprint. [25] QUESTION 5.1: Sustainability guidelines (10) Criteria 0 1–4 5–7 8–10 T M Sustainable Unable to meet Five or less Six to nine Ten sustainable guidelines any of the sustainable sustainable guidelines have developed criteria guidelines have guidelines have been be Did not attempt been included been included developed to write according to the according to the under the five sustainable criteria criteria headings guidelines according to the criteria Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 19 DBE/PAT 2020 NSC QUESTION 5.2: SMMEs and community involvement (15) Criteria 0 1–6 7–11 12–15 T M SMMEs and Unable to meet Two or less Three to four All the criteria community any of the SMMEs SMMEs were met – involvement criteria identified and identified and 5 SMMEs Did not attempt their community their community identified and the question involvement involvement their community explained explained involvement explained QUESTION 6: CONCERT BOOKLET [20] Criteria 0 1–9 10–15 16–20 T M Concert Unable to meet Only one or two Only three or All required booklet any of the elements four elements information was criteria included were included included in a Did not attempt booklet format the question QUESTION 7: POST-TOUR ITINERARY [15] Criteria 0 1–2 3–4 5 T M Day 1 Unable to meet General Itinerary with Day 1 itinerary itinerary any of the description of a detailed in paragraph criteria maximum of two description of a format, detailed Did not attempt attractions/ maximum of two description of a to write a Day 1 activities attractions/ maximum of two itinerary Too many activities attractions/ elements (like Problems with activities format, format, Meals, transport description description and details, meals, details, inclusion accommodation transport, of meals, included with accommodation transport and logical itinerary or logical accommodation planning itinerary or logical planning) are itinerary lacking planning Day 2 Unable to meet General Itinerary with Day 2 itinerary itinerary any of the description of a detailed in paragraph criteria maximum of two description of a format, detailed Did not attempt attractions/ maximum of two description of a to write a Day 2 activities attractions/ maximum of two itinerary Too many activities attractions/ elements (like Some problems activities format, with format, Meals, transport description description and details, meals, details, inclusion accommodation transport, of meals, fully included accommodation transport and with excellent or logical accommodation logical itinerary itinerary or logical planning planning) are itinerary lacking planning Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 20 DBE/PAT 2020 NSC Day 3 Unable to meet General Itinerary with Day 3 itinerary itinerary any of the description of a detailed in paragraph criteria maximum of two description of a format, detailed Did not attempt attractions/ maximum of two description of a to write a Day 3 activities attractions/ maximum of two itinerary Too many activities attractions/ elements (like Problems with activities format, format, Meals, transport description description and details, meals, details, inclusion accommodation transport, of meals, included with accommodation transport and logical itinerary or logical accommodation planning itinerary or logical planning) are itinerary lacking planning QUESTION 8: BUDGET [20] Criteria 0 1–9 10–15 16–20 T M Budget Unable to meet Two or more All costs given All specified prepared any of the elements were but not all costs were criteria left out realistic realistic as per Did not attempt Incorrect costing One element itinerary the question was left out QUESTION 9: POST-CONCERT EVALUATION [15] Criteria 0 1–6 7–11 12–15 T M Challenges Unable to meet Only one or two Three or four All the criteria identified any of the challenges were challenges and were met – and criteria given and recommend- 5 challenges recommend- Did not attempt recommend- dations were given and dations the question dations made All challenges 2 recommen- made given but dations incomplete matching each recommend- challenge were dations made QUESTION 10: SELF-REFLECTION [5] Criteria 0 1–2 3–4 5 T M Skills and Unable to meet Only one but not Various skills Insight into knowledge any of the both types (skills and knowledge various skills acquired criteria and knowledge) explained and knowledge Did not attempt identified expressed to write a reflection T M TOTAL PHASE 2 (100) Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 21 DBE/PAT 2020 NSC TOTAL MARKS FOR PAT T M MARKS FOR PHASE 1: 100 MARKS MARKS FOR PHASE 2: 100 MARKS GRAND TOTAL: 200 MARKS SIGNATURE OF TEACHER SIGNATURE OF MODERATOR DATE: DATE: Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 22 DBE/PAT 2020 NSC 4. LIST OF RESOURCES 4.1 PAT mark sheet (TOUR01) 4.2 National moderation instrument (TOUR02) 4.3 Learner's Declaration of Authenticity (TOUR03) 4.4 Teacher's Declaration of Authenticity (TOUR04) 4.5 Template for e-mail (TOUR05) 4.6 Template for the master plan (TOUR06) 4.7 Template for the tour budget (TOUR07) 4.8 Example of a PAT management plan (TOUR08) 4.9 Teacher guidelines on how to approach the PAT questions (TOUR09) Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 23 DBE/PAT 2020 NSC 4.1 PAT mark sheet (TOUR01) SCHOOL STAMP & SIGNATURE OF PRINCIPAL PAT MARK SHEET (TOUR01) – 2020 School: Teacher: NAME OF LEARNER Last 3 digits of Example: Tambo, Johannes, CP Moderated mark PHASE PHASE 1 2 TOTAL examination number (Not per class – list ALL learners alphabetically) 100 100 200 100 100 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 TEACHER: DATE: Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 24 DBE/PAT 2020 NSC 4.2 National moderation instrument (TOUR02) CHECKLIST  or X School moderation Diagnostic analysis PAT management plan Levels of moderation Comments: NATIONAL PAT MODERATION INSTRUMENT FOR TOURISM (TOUR02) PROVINCE DISTRICT CENTRE NAME TEACHER MODERATOR DATE: __________ MODERATION DATE & PHASE: __________ LEVEL PROVINCIAL LEVEL PAT MODERATION 100 NAMES OF SELECTED CANDIDATES T M 1. 2. 3. 4. 5. 6. TOTAL AVERAGE OF SAMPLE = (Total ÷ number of selected candidates) AVERAGE DIFFERENCE (%) Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 25 DBE/PAT 2020 NSC MONITORING SECTION YES NO COMMENT 1. TEACHER The PAT guidelines are available. The teacher's marking guidelines are available. Official mark sheets: Completed and signed  Stamped  SASAMS included  All learners have a mark for Phase 1 and Phase 2. If there are no marks for either Phase 1 or Phase 2, valid evidence/reasons included. All marks are correctly added, converted, recorded and transferred. Recommended adjustment from Phase 1 moderation was effected Declaration form signed. 2. LEARNER PAT EVIDENCE Declaration form signed. Phases 1 and 2 have been assessed with the appropriate assessment tool. All marks are correctly: Added  Recorded  Transferred  Converted  3. MODERATION PROCESS Moderation date honoured. All learners' books are available as per selection. Number of books: _____ Were there any irregular activities during the moderation process? Moderation was conducted according to national policies and guidelines. 4. QUALITY AND STANDARD OF PAT Based on the observations during the moderation session and the moderation of the evidence provided, it appears that the quality and standard of the PAT is: Exemplary Acceptable Partially acceptable Unacceptable Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 26 DBE/PAT 2020 NSC RESULTS OF FINDINGS: 1. Based on the sample moderated the marks are accepted as valid, fair and reliable without any adjustments. 2. Based on the sample presented the PAT must be resubmitted. 3. Based on the sample moderated, the marks were adjusted as follows: Adjusted Adjusted upward downward (Indicate %) (Indicate %) COMMENTS Signature: Teacher: Moderator: Subject Advisor: Date: Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 27 DBE/PAT 2020 NSC 4.3 Learner's Declaration of Authenticity (TOUR03) LEARNER'S DECLARATION OF AUTHENTICITY (TOUR03) NAME OF SCHOOL: NAME OF LEARNER: EXAMINATION NUMBER GRADE: I hereby declare that ALL ITEMS contained in this portfolio are my own, original work and that where I made use of any source, I have acknowledged this. SIGNATURE: LEARNER DATE: To my knowledge the above statement by the learner is true and I accept that the work offered is his/her own. SIGNATURE: TEACHER DATE: SCHOOL STAMP Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 28 DBE/PAT 2020 NSC 4.4 Teacher's Declaration of Authenticity (TOUR04) TEACHER'S DECLARATION OF AUTHENTICITY (TOUR04) NAME OF SCHOOL: NAME OF TEACHER: I hereby declare that:  I have done everything in my power to ensure that learners comply with the instructions set out in the PAT document  I made sufficient research information available to learners  I supported and guided learners throughout the PAT process  All items contained in this portfolio have been marked by me  The marks awarded to learners and transcribed onto the mark sheet are valid and fair SIGNATURE: TEACHER DATE: To my knowledge, the above statement by the teacher is true. SIGNATURE: PRINCIPAL DATE: SCHOOL STAMP Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 29 DBE/PAT 2020 NSC 4.5 Template for e-mail (TOUR05) Copyright reserved Please turn over

Tourism Downloaded from hlayiso.com 30 DBE/PAT 2020 NSC 4.6 Template for the master plan (TOUR06) ACTION RESPONSIBILITY TIME FRAMES EXECUTION (Who does it?) (By when must it be done?) (How is it done?) Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 31 DBE/PAT 2020 NSC 4.7 Template for the tour budget (TOUR07) TOUR BUDGET TEMPLATE (for the 3-day post-concert itinerary) Name of Learner: ………………………………………………………. Grade 12 …. BUDGET FOR THE 3-DAY POST-CONCERT ITINERARY EXPENSES NUMBER PRICE NUMBER TOTAL OF DAYS Transport: Luxury coach R R Accommodation (5-star) B&B R R Meals (Lunch and Dinner) R R Entrance fees/Activities R R E-leaflet R R TOTAL COST OF THE TOUR R Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 32 DBE/PAT 2020 NSC 4.8 Example of a PAT management plan (TOUR08) EXAMPLE OF A MANAGEMENT PLAN FOR THE COMPLETION OF THE GRADE 12 TOURISM PAT Implementation: 2020 To be developed by each teacher and filed in the teacher's PAT portfolio at the beginning of the year Province: District: Name of school: LOGO OF SCHOOL HERE Name of teacher: Name of HOD/subject head ACTIVITY APPROACH RESPONSIBILITY 20–24  Awaiting PAT from DBE None January DBE 27–31  Awaiting PAT from  Prepare a teacher's PAT portfolio January provincial examination DBE & section province  PAT sent to schools 3–7  Copy the required pages  Teachers to copy pages 6 to 21 and Tourism teachers February of the PAT for each forms TOUR03, TOUR05, TOUR06, learner TOUR07 for each learner and hand out  Develop a PowerPoint to the learners. (Learners must sign on presentation for the a class list to acknowledge receipt.) introduction of the PAT to  Hand out resource pack to learners. learners (where possible  Introduce learners to the PAT with the with the video) assessment tool. (Use the PowerPoint  Develop teacher resource presentation where possible.) Use AT pack LEAST three periods for introduction.  Hand out PAT copies to the learners  Introduce learners to the PAT  Development of a management plan for the PAT according to personal timetable 10–14  Complete memorandum  Give deadlines to learners. (Place the Tourism teachers February for selected questions due dates on the class notice board.)  Make research  Teachers to develop a memorandum information available to for questions and file in teacher's PAT learners portfolio.  Devise a strategy to make research information accessible for learners, e.g. copy DVD, electronic resource pack on library computers, print information as needed, etc. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 33 DBE/PAT 2020 NSC 17–20  Start with PAT  Show learners Power Point presentation. Teacher February Phase 1  Provide learners with the template provided and  Q1: Complete (TOUR05), guide learners especially with learners the e-mail regard to the formal business e-mail format, tone, Cc and BCc. 24  Q2  Discuss and explain each aspect of the Teacher February– Research on infographic. and 6 March the venue learners 9–13  Q3  Take note that the advertisements will be March Design of the designed on paper for electronic Learners online advertising. advertisement  Take note that the brand image must be (Teacher plays designed individually.  Remember to include the same brand supporting role) image on all information regarding #MMC hereafter. 16–31  Q4.1  Use template (TOUR06) Teacher March Development  Discuss each element of the master plan. and of the master  Learners must conduct research on each plan learners aspect over the holidays. ACTIVITY APPROACH RESPONSIBILITY 1–10  Q4.2  Provide learners with an example of an April Organogram organogram Teacher &  Guide learners on the team members who would be included in the organogram. learners  Q4.3  Provide learners with case study examples Risk factors of previous events that showed unforeseen occurrences that impacted on events. 16 April Final date for Learners to hand in completed PHASE 1 of Learners submission of the PAT. Phase 1 20–24  Q5.1  Follow guidelines given in the PAT. Teacher April Development & of sustainable guidelines learners 27–30  Q5.2  Guide learners on SMMEs relevant to a Teacher April Research on music concert. & local SMMEs  Remember to identify and explain. learners 4–15  Q6  Guide learners on the requirements for the Teacher May Concert booklet & booklet  Remember to include the brand image in learners the booklet. 18–29  Q7  Guide learners on the number of days. May Post-tour  Highlight main attractions. Teacher & itinerary  Do not include arrival and departure days in your itinerary. learners  Discuss paragraph formatting with learners. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 34 DBE/PAT 2020 NSC 1–5  Q8  Use TOUR08 template. June Budget  Guide learners on elements of a tour budget that Teacher & must be included.  Highlight total price to be included. learners 8–12  Q9  Refer to the PAT guidelines. Teacher June Post-concert & report learners 8–12  Q10  Paragraph format to be used. Teacher June Reflection  Guide learners on skills and knowledge learnt and & how they can be used in the future. learners 7–10 Final completion of PAT Learners July 13 July Final date for Learners to hand in completed Phase 2 of the PAT. Teacher submission of Phase 2 & learners 13 July– Marking Teacher 7 August 21 August Submission of PAT mark sheets to subject adviser Subject adviser & teachers 24 August Commencement  Selection of candidates for moderation of PAT Subject moderation adviser 14 PAT moderation  PAT moderation per school, feedback and September verification of PAT marks Subject adviser SIGNATURE: SIGNATURE: SUBJECT HEAD PRINCIPAL and/or HOD Date: Date: Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 35 DBE/PAT 2020 NSC 4.9 Teacher guidelines on how to approach the PAT questions (TOUR09) This guideline is intended for teachers only. Introducing the PAT to the learners: Spend enough time on the introduction of the PAT. It is important that learners understand what the organisation of a concert entails. 1. Provide template TOUR05 to learners. Discuss the format of an e-mail and alert learners to include all relevant information contained in an e-mail. 2. Teachers must discuss each element contained in the infographic with their learners. Refer to case studies used in previous events. 3. Do not assume that all learners are aware of online advertisements and how it is used in social media. Provide learners with examples of online advertisements on music concerts. 4.1 Provide learners with template TOUR06. Guide learners through each requirement of the template and give an example. Discuss each element of the master plan. 4.2 Provide learners with examples of organograms. Discuss the purpose and hierarchy associated to an organogram. Highlight various roles of team members in organising an event of this magnitude. 5.1 Have a class discussion on sustainable practices that can be implemented at the concert venue, focussing on the five requirements of the question. Let learners brainstorm and supply examples. 5.2 Let learners differentiate between products and services. Learners must research suppliers of the products/services needed for the concert as listed in the question. Once the suppliers have been identified, learners must give reasons for choosing those particular suppliers. 6. This question gives learners the opportunity to be very creative. In order to insert the correct information, encourage learners to research the artist/band thoroughly. Learners are allowed to cut out pictures from magazines/print from the internet to include in their booklet. 7. Revise the paragraph format of an itinerary with the learners. Remind learners to use the interests of the artist/band (in the previous question) when deciding which attractions/ activities to visit in your province. 8. Make sure that the learners use the template provided. All costs must be realistic. 9. Explain what 'Challenges' are pertaining to the concert. Recommendations made by learners should address the problem so they do not re-occur. 10. This is individual work. Learners have to be specific as to what skills AND knowledge they acquired while doing the PAT. The PAT document must be packed in the order of the questions. A neat, interesting and colourful cover page will make a good impression. Copyright reserved Please turn over

Downloaded from hlayiso.com Tourism 36 DBE/PAT 2020 NSC 5. CONCLUSION On completion of the practical assessment task learners should be able to demonstrate their understanding of the industry, enhance their knowledge, skills, values and reasoning abilities as well as establish connections to life outside the classroom and address real-world challenges. The PAT furthermore develops learners' life skills and provides opportunities for learners to engage in their own learning. Copyright reserved