NATIONAL
SENIOR CERTIFICATE
GRADE 12
SEPTEMBER 2025
BUSINESS STUDIES P2
MARKING GUIDELINE
MARKS: 150
This marking guideline consists of 28 pages.
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Business Studies Grade 12 P2 Eastern Cape Mock 2025 Memo
Grade 12 Business Studies Paper 2 memorandum from the Eastern Cape Mock Exam 2025 (English), 28 pages. Read online or download the free PDF.
Business Studies · Grade 12 · Eastern Cape Mock Exam · 2025 · English. Memorandum, 28 pages. Read online or download the PDF.
- Subject
- Business Studies
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- Grade 12
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- Document type
- Memorandum
- Year
- 2025
- Exam period
- Eastern Cape Mock Exam
- Paper
- 2
- Curriculum
- CAPS
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- 28
- File size
- 1.4 MB
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2 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
NOTES TO MARKERS
PREAMBLE
The notes to markers are provided for quality assurance purposes to ensure the
following:
(a) Fairness, consistency and reliability in the standard of marking
(b) Facilitate the moderation of candidates' scripts at the different levels
(c) Streamline the marking process considering the broad spectrum of markers
across the country
(d) Implement appropriate measures in the teaching, learning and assessment
of the subject at schools/institutions of learning
1. Candidates’ responses must be in full sentences for SECTIONS B and C.
However, this would depend on the nature of the question.
2. A comprehensive marking guideline has been provided but this is by no means
exhaustive. Due consideration should be given to an answer that is correct but:
• Uses a different expression from that which appears in the marking
guideline
• Comes from another credible source
• Original
• A different approach is used
NOTE: There is only ONE correct answer in SECTION A.
3. Take note of other relevant answers provided by candidates and allocate marks
accordingly. (In cases where the answer is unclear or indicates some
understanding, part-marks should be awarded, for example, one mark instead of
the maximum of two marks.)
4. The word ‘Sub-max.’ is used to facilitate the allocation of marks within a question
or sub-question.
5. The purpose of circling marks (guided by ‘max’ in the breakdown of marks) on the
right-hand side is to ensure consistency and accuracy in the marking of scripts as
well as for calculation and moderation purposes.
6. Subtotals to questions must be written in the right-hand margin. Circle the
subtotals as indicated by the allocation of marks. This must be guided by ‘max.’
in the marking guidelines. Only the total for each question should appear in the
left-hand margin next to the appropriate question number.
7. In an indirect question, the theory as well as the response must be relevant and
related to the question.
8. Correct numbering of answers to questions or sub questions is recommended in
SECTIONS A and B. However, if the numbering is incorrect, follow the sequence
of the candidate’s responses. Candidates will be penalised if the latter is not clear.
9. No additional credit must be given for repetition of facts. Indicate with an ‘R’.
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 3
10. The differentiation between ‘evaluate’ and ‘critically evaluate’ can be explained as
follows:
10.1 When ‘evaluate’ is used, candidates are expected to respond in either a
positive/negative manner or take a neutral (positive and negative) stance,
e.g. Positive: ‘The autocratic leadership style provides strong leadership
√ which makes new employees feel confident and safe.’ √
10.2 When 'critically evaluate' is used, candidates are expected to respond in
either a positive/negative manner or take a neutral (positive and negative)
stance. In this instance candidates are also expected to support their
responses with more depth, for example, 'The autocratic leadership style
provides strong leadership √ which makes new employees feel confident
and safe √, as expectations/roles are clearly explained to avoid
confusion’. √
NOTE: 1. The above could apply to ‘analyse’ as well.
2. Note the placing of the tick (√) in the allocation of marks.
11. The allocation of marks must be informed by the nature of the question, cognitive
verb used, mark allocation in the marking guideline and the context of each
question.
Cognitive verbs, such as:
11.1 Give, name, state, outline, quote, motivate, recommend, suggest, advise
(list not exhaustive) do not usually require much depth in candidates’
responses. Therefore, the mark allocation for each statement/answer
appears at the end.
11.2 Define, describe, explain, discuss, elaborate, distinguish, differentiate,
compare, tabulate, analyse, evaluate, critically evaluate (list not
exhaustive) require a greater depth of understanding, application and
reasoning. Therefore, the marks must be allocated more objectively to
ensure that assessing is conducted according to established norms so
that uniformity, consistency and fairness are achieved.
12. Mark only the FIRST answer where candidates offer more than one answer for
SECTION B and C questions that require one answer.
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4 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
13. SECTION B
13.1 If for example, FIVE facts are required, mark the candidate’s FIRST FIVE
responses and ignore the rest of the responses. Indicate by drawing a line
across the unmarked portion.
NOTE: 1. This applies only to questions where the number of facts is
specified.
2. The above also applies to responses in SECTION C
(where applicable).
13.2 If two facts are written in one sentence, award the candidate FULL credit.
Point 13.1 above still applies.
13.3 If candidates are required to provide their own examples/views, brainstorm
this to finalise alternative answers.
13.4 Use of the cognitive verbs and allocation of marks:
13.4.1 If the number of facts is specified, questions that require
candidates to 'describe/discuss/explain' may be marked as
follows:
• Fact 2 marks (or as indicated in the marking guidelines)
• Explanation 1 mark (two marks will be allocated in
SECTION C)
The ‘fact’ and ‘explanation’ are given separately in the marking
guideline to facilitate mark allocation.
13.4.2 If the number of facts required is not specified, the allocation of
marks must be informed by the nature of the question and the
maximum mark allocated in the marking guideline.
13.5 ONE mark may be awarded for answers that are easy to recall,
requires one-word answers or is quoted directly from a scenario/case
study. This applies to SECTIONS B and C in particular (where
applicable).
14. SECTION C
14.1 The breakdown of the mark allocation for the essays is as follows:
Introduction Maximum:
Content 32
Conclusion
Insight 8
TOTAL 40
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 5
14.2 Insight consists of the following components:
Layout/Structure Is there an introduction, a body and a conclusion? 2
Analysis and Is the candidate able to break down the question into 2
interpretation headings/subheadings/interpret it correctly to show
understanding of what is being asked?
Marks to be allocated using this guide:
All headings addressed: 1 (One ‘A’)
Interpretation (16 to 32 marks): 1 (One ‘A’)
Synthesis Are there relevant decisions/facts/responses made based 2
on the questions?
Marks to be allocated using this guide:
Option 1: Only relevant facts: 2 marks (No ‘-S’)
Where a candidate answers 50% or more (two
to four sub-questions) of the question with only
relevant facts; no ‘-S’ appears in the left margin.
Award the maximum of TWO (2) marks for
synthesis.
Option 2: Some relevant facts: 1 mark (One ‘-S’)
Where a candidate answers less than 50% (only
one sub-question) of the question with only OR
some relevant facts; one ‘-S’ appears in the left
margin. Award a maximum of ONE (1) mark for
synthesis.
Option 3: Some relevant facts: 1 mark (One ‘-S’)
Where a candidate answers FOUR questions,
but one/two/three sub-question with no relevant
facts; one ‘-S’ appears in the left margin. Award
a maximum of ONE (1) mark for synthesis.
Option 4: No relevant facts: 0 marks (Two ‘-S’)
Where a candidate answers less than 50% (only
one sub-question) of the question with no
relevant facts; two ‘-S’ appear in the left margin.
Award a ZERO mark for synthesis.
Originality Is there evidence of one or two examples, not older than 2
two (2) years that are based on recent information, current
trends and developments?
TOTAL FOR INSIGHT: 8
TOTAL MARKS FOR FACTS: 32
TOTAL MARKS FOR ESSAY (8 + 32): 40
NOTE: 1. No marks will be awarded for contents repeated from the introduction
and conclusion.
2. The candidate forfeits marks for layout if the words INTRODUCTION
and CONCLUSION are not stated.
3. No marks will be awarded for layout, if the headings INTRODUCTION
and CONCLUSION are not supported by an explanation.
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6 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
14.3 Indicate insight in the left-hand margin with a symbol e.g. (‘L, A, -S and/or O’).
14.4 The breakdown of marks is indicated at the end of the suggested answer/
marking guideline to each question.
14.5 Mark all relevant facts until the SUB-MAX./MAX. mark in a subsection has been
attained. Write SUB-MAX./MAX. after maximum marks have been obtained but
continue reading for originality “O”.
14.6 At the end of each essay indicate the allocation of marks for facts and marks
for insight as follows: (L – Layout, A – Analysis, S – Synthesis, O – Originality)
as in the table below.
CONTENT MARKS
Facts 32 (max.)
L 2
A 2
S 2
O 2
TOTAL 40
14.7 When awarding marks for facts, take note of the sub-maxima indicated,
especially if candidates do not make use of the same subheadings.
Remember, headings and subheadings are encouraged and contribute to
insight (structuring/logical flow/sequencing) and indicate clarity of thought.
(See MARK BREAKDOWN at the end of each question.)
14.8 If the candidate identifies/interprets the question INCORRECTLY, then he/she
may still obtain marks for layout.
14.9 If a different approach is used by candidates, ensure that the answers are
assessed according to the mark allocation/subheadings as indicated in the
marking guideline.
14.10 14.10.1 Award TWO marks for complete sentences. Award ONE mark for
phrases, incomplete sentences and vague answers.
14.10.2 With effect from November 2015, the TWO marks will not
necessarily appear at the end of each completed sentence. The
ticks (√) will be separated and indicated next to each fact, e.g.
‘Product development is a growth strategy, √ where businesses
aim to introduce new products into existing markets.’ √
This will be informed by the nature and context of the question, as
well as the cognitive verb used.
14.11 With effect from November 2017, the maximum of TWO (2) marks for facts
shown as headings in the marking guidelines, will not necessarily apply to each
question. This would also depend on the nature of the question.
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 7
SECTION A
QUESTION 1
1.1 1.1.1 B √√
1.1.2 C √√
1.1.3 B √√
1.1.4 C √√
1.1.5 A √√ (5 x 2) (10)
1.2 1.2.1 average √√
1.2.2 continuity √√
1.2.3 social responsibility √√
1.2.4 grievance √√
1.2.5 cultural √√ (5 x 2) (10)
1.3 1.3.1 J √√
1.3.2 H √√
1.3.3 E √√
1.3.4 B √√
1.3.5 C √√ (5 x 2) (10)
TOTAL SECTION A: 30
BREAKDOWN OF MARKS
QUESTION 1 MARKS
1.1 10
1.2 10
1.3 10
TOTAL 30
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8 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
SECTION B
Mark the FIRST TWO answers only.
QUESTION 2: BUSINESS VENTURES
2.1 Examples of short-term insurance
- Property insurance √
- Money in transit √
- Theft √
- Burglary √
- Fire √
- Any other relevant answer related to the examples of short-term insurance.
NOTE: Mark the first FOUR (4) only. (4 x 1) (4)
2.2 Functions of the Johannesburg Securities Exchange/JSE
- Gives opportunities to financial institutions such as insurance companies to
invest their funds in shares. √√
- Serves as a barometer/indicator of economic conditions in South Africa. √√
- Keeps investors informed on share prices by publishing the share prices
daily. √√
- Acts as a link between investors and public companies. √√
- Shares are valued and assessed by experts. √√
- Small investors are invited to take part in the economy of the country
through the buying/selling of shares. √√
- Venture capital market is made available on the open market. √√
- Strict investment rules ensure a disciplined/orderly market for securities. √√
- Mobilises the funds of insurance companies and other institutions. √√
- Raises primary capital by encouraging new investments listed on
companies. √√
- Regulates the market for trading shares. √√
- Plans, researches and advises on investment possibilities. √√
- Ensures that the market operates in a transparent manner. √√
- Provides protection for investors through strict rules/legislation√√
- Encourages short-term investment as shares can be sold at any time. √√
- Facilitates electronic trading of shares/STRATE/ Channels financial
resources into productive economic activities. √√
- Enhance job creation and increase economic growth/ development. √√
- Any other relevant answer related to the functions of Johannesburg Stock
Exchange (JSE)
Max. (6)
2.3 Leadership theory
2.3.1 Situational leadership theory √√ (2)
2.3.2 Leaders and followers’ leadership theory √√ (2)
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 9
2.4 Aspects that should be considered when designing a multimedia
presentation
- Start with the heading/text √ which forms the basis of the presentation. √
- Select the background √ to complement /enhance the text. √
- Choose images √ that may help to communicate the message. √
- Include or create graphics √ to assist the information which is conveyed. √
- Add special effects /sound/pictures/ animation √ to make it interesting for the
audience. √
- Create hyperlink √ to allow quick access to other files/documents/video
clips. √
- Use legible font size √ so that it is easy to see/read. √
- Keep slides/images/graphs/font simple √ by not mixing different styles/
colours. √
- Make sure there are no languages √ and spelling errors. √
- Use bright colours √ to increase visibility. √
- Structure information in a logical sequence √ so that the audience can easily
follow the content of the presentation. √
- Limit the information on each slide by √ using key words and not full
sentences. √
- Any other relevant answer related to aspects that should be considered
when designing a multimedia presentation.
Max. (6)
2.5 Visual aids from the scenario
VISUAL AIDS MOTIVATIONS
1. Slide shows √√ He used slides that were projected on a
screen. √
2. Handouts/Flyers/Brochures √√ He also provided the audience with hard
copies of his presentation at the beginning
of the session. √
Sub-max. (4) Sub-max. (2)
NOTE: 1. Mark the first TWO (2) only.
2. The answer does not have to be in tabular format.
3. Award marks for the type of visual aids even if the quotes
were incomplete.
4. Do not award marks for the motivation if the visual aids were
incorrectly identified.
Max. (6)
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10 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
2.6 Contribution of legislation to the success and/or failure of private company.
SUCCESS FACTORS FAILURE FACTORS
Legislation - Procedures to form a - Formation procedure is time
private company √ have consuming, and expensive, √
been simplified by the as many legal documents
new Companies Act. No. need to be prepared and
71 of 2008. √ submitted. √
- Limited liability allows for
- High formation/establishment
greater risk-taking √
expenses √require large start-
which may lead to the
up capital. √
growth of the business. √
- Annual audit of financial
- Auditing of financial
statements (if required) √ is
statements (if required)
costly. √
gives shareholders the
- If a private company does not
assurance √ that the
comply with legislation, √ its
business is being
licence may be withdrawn by
properly managed and
the Companies and
supports raising
Intellectual Property
additional capital. √
Commission (CIPC). √
- There is no longer a limit
- Any other relevant answer
on the number of related to the contribution of
shareholders √ in private legislation to the failure of
company. √ private company.
- Personal lability of
shareholders √ does not
affect the company’s
assets. √
- Any other relevant
answer related to the
contribution of legislation
to the success of a
private company.
Sub-max. (2) Sub-max. (2)
NOTE: 1 The answer does not have to be in tabular format.
2 The difference do not have to link but must be clear.
3 Award a maximum of TWO (2) marks if the differences are
not clear/Mark either success or failure.
Max. (4)
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 11
SUCCESS FACTORS FAILURE FACTORS
Capital - Large amount of capital can - It cannot grow into very large
be raised √ since there are business √ since it cannot
no limits on the on the invite the public to buy
number of shareholders. √ / shares. √
More capital can be raised - Restrictions on the
by issuing a share to transferability of shares √ may
shareholders. √ not attract financially strong
- The company can access investors. √
long term capital √ and - A large amount of capital
therefore has good long term cannot be obtained √ as the
growth opportunities. √ capital contribution is only
- Even though shares are not limited to private
freely transferable √ large shareholders. √
private companies can raise - Any other relevant answer
a considerable amount of related to the contribution of
capital. capital to the failure of private
company.
- Any other relevant answer
related to the contribution of
capital to the success of a
private company.
Sub-max. (2) Sub-max. (2)
NOTE: 1 The answer does not have to be in tabular format.
2 The differences do not have to link but must be clear.
3 Award a maximum of TWO (2) marks if the differences are not
clear/ Mark either success or failure. Max. (4)
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12 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
2.7 The role of a personal attitude in a successful leadership
- Positive attitude releases leadership potential for personal growth. √√
- A leader's good attitude can influence the success of the business. √√
- Leaders must know their strengths and weaknesses to apply their
leadership styles effectively. √√
- Great leaders understand that the right attitude will set the right
atmosphere. √√
- Leaders' attitude may influence employees'/teams' thoughts/behaviour. √√
- Leaders should model the behaviour that they want to see in team
members. √√
- Successful leaders consider the abilities/skills of team members to allocate
tasks/roles effectively. √√
- Enthusiasm produces confidence in a leader and inspires them to work even
harder. √√
- A positive attitude is critical for good leadership because good leaders will
stay with the task regardless of difficulties/challenges. √√
- Successful employees and leaders have a constant desire to work and
achieve personal/professional success. √√
- Leaders with a positive attitude know that there is always more to
learn/space to grow. √√
- Any other relevant answer related to the role of personal attitude in a
successful leadership.
Max. (6)
BREAKDOWN OF MARKS
QUESTION 2 MARKS
2.1 4
2.2 6
2.3.1 2
2.3.2 2
2.4 6
2.5 6
2.6.1 4
2.6.2 4
2.7 6
TOTAL 40
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 13
QUESTION 3: BUSINESS ROLES
3.1 Examples of professional behaviour
- Respecting yourself and others, for example, being on time for work and
appointments. √
- Using polite language with colleagues and clients. √
- Good use of work time and setting high standards in all areas of your job. √
- Keeping clients’ details confidential/Not using clients’ information for personal
gain. √
- Treating all colleagues and clients the same. √
- Taking responsibility for your actions, for example, admitting your mistakes. √
- Exercising reasonable work morale and self-motivation. √
- Any other relevant answer related to the examples of professional behaviour.
NOTE: Mark the first (4) only (4 x 1) (4)
3.2 Responsibilities of employees in promoting health and safety in the
workplace.
- Workers should take care of their own health and safety in the workplace. √√
- Co-operate and comply with the rules and procedures, e.g. wear prescribed
safety clothing. √√
- Report unsafe/unhealthy working conditions to the relevant authorities/
management. √√
- Report accidents to the employer by the end of the shift. √√
- Use prescribed safety equipment. √√
- Inform the employer of any illness that may affect the ability to work. √√
- Any other relevant answer related to the responsibilities of employees in
promoting health and safety in the workplace. Max. (6)
3.3 3.3.1 Socio economic issues
- Unemployment √
- HIV/Aids √ Max. (2)
Note: Mark the first TWO (2) only
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14 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
3.3.2 The impact of corporate social investment /CSI on businesses
Positives/Advantages
- May attract experienced employees /increased the pool of skilled
labour √ which could increase productivity. √
- Positive /improved image √ as the business looks after employees /
conducts itself in a responsible way. √
- A business may have a competitive advantage √ resulting in good
publicity /an improved reputation. √
- Promotes customer loyalty √ resulting in more sales. √
- CSI projects √ may be used as a marketing strategy to promote their
products. √
- The business enjoys the goodwill /support √ of communities. √
- CSI projects promote teamwork √ within business. √
- CSI helps to attract investors √ because of increase profits/income. √
- Gives business tax advantages √ such as tax reduction /rebates. √
- Assist in solving socio-economic issues √ like poverty/unemployment
etc.√
- Any other relevant answer related to the positive impact /advantages
of CSI on businesses.
AND/OR
Negatives/Disadvantages
- Business may not be supported /Customers may not buy their
products /services √ resulting in a decrease in sales. √
- Small and medium enterprises find it difficult √ to implement CSI
programmes. √
- Detailed reports must be drawn up, which can be time consuming. √
- Social spending reduces business /economic efficiency √ which
makes it less competitive. √
- Social involvement is funded from business profits √ which could
have been used to the benefit of customers /reduce prices. √
- CSI activities distract business focus √ from its core business
functions. √
- Businesses find it difficult to adhere √ to legislations governing CSI. √
- It can increase financial risk, as programmes cost money √ and may
impact negatively on profits. √
- It is difficult to accurately measure √ the effectiveness of social
investment. √
- It is not easy to determine the exact needs of the communities, √
which may result in fruitless expenditure on CSI. √
- Most managers are not trained √ lack experience to handle social
programmes. √
- Employees may spend more time working on CSI projects √ instead
of focusing on their core duties. √ (6)
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 15
- Providing goods/services that meet the needs of consumers √ is
according to some stakeholders, already socially responsible. √
- Shareholders may receive less dividends, as some profits are spent
on CSI. √
- Some shareholders/stakeholders might withdraw their support from
the business √ as they feel that social issues should be government
responsibility. √
- Any other relevant answer related to the negative impact of CSI on
businesses Max. (6)
3.4 Stages of development.
STAGES OF DEVELOPMENT MOTIVATIONS
1. Storming Stage √√ - Conflict occurs among team members √
2. Performing/Working as a team - The leader trusts the team and avoids
towards a goal √√ interfering in the operations of the
team. √
Any other relevant answer related to - Any other relevant answer related to the
stages of development. motivation of stages of development.
Sub-max. (4) Sub-max. (2)
NOTE: 1. Mark the first TWO (2) only.
2. Award marks for stages of development even if the motivation
is incomplete.
3. Do not award marks for the motivation if stages of development
were incorrectly identified. Max. (6)
3.5 Importance of team dynamic theories in improving team performance.
- Team dynamic theories explain √ how effective teams work/operate. √
- Businesses are able to allocate tasks √ according to the roles of team
members. √
- Team members can maximise performance √ as tasks are allocated according
to their abilities /skills /attributes /personalities. √
- Team members with similar strengths may compete for team tasks/
responsibilities √ that best suit their abilities/competencies. √
- Theories assist team leaders to understand the personality types of team
members √ so that tasks are assigned more effectively. √
- Conflict may be minimised √ when team members perform different roles. √
- Any other relevant answer related to the importance of team dynamic theories
in improving team performance. Max. (6)
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16 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
3.6 Difference between problem solving and decision making.
PROBLEM SOLVING DECISION MAKING
- Problem solving can be solved by - It is often done by one person /a
a group /team √ which makes the member of senior management √
process consultative. √ who makes the process
authoritarian. √
- Alternative solutions are - Various alternatives are considered
generated √ and critically √ before deciding on the best one. √
evaluated. √
- Process of analysing a situation √ - It is part of the problem-solving
to identify strategies to bring cycle √ as decisions need to be
about change. √ taken in each step. √
- Any other relevant answer - Any other relevant answer related to
related to problem -solving. decision making.
Sub-max. (2) Sub-max. (2)
NOTE: 1. The answer does not have to be in tabular format.
2. The differences do not have to link but must be clear.
3. Award a minimum of TWO (2) if the differences are not clear/
Mark either problem solving or decision-making. Max. (4)
3.7 Ways in which businesses can create an environment that promotes
creative thinking.
Businesses must:
- Encourage alternative ways of working/doing things. √√
- Encourage staff to come up with new ideas/opinions/solutions. √√
- Respond enthusiastically to all ideas and never let anyone feel less
important. √√
- Place suggestion boxes around the workplace and keep communication
channels open for new ideas. √√
- Emphasise the importance of creative thinking to ensure that all staff knows
that management wants to hear their ideas. √√
- Make time for brainstorming sessions to generate new ideas, e.g. regular
workshops/generate more ideas/build on one another's ideas. √√
- Train staff in innovative techniques/creative problem-solving skills/mind-
mapping/lateral thinking. √√
- Encourage job swops within the organisation/studying how other businesses
are doing things. √√
- Any other relevant answer related to ways in which businesses can create
environment that promotes creative thinking in the workplace.
Max. (6)
[40]
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 17
BREAKDOWN OF MARKS
QUESTION 3 MARKS
3.1 4
3.2 6
3.3.1 2
3.3.2 6
3.4.1 6
3.5 6
3.6 4
3.7 6
TOTAL 40
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18 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
QUESTION 4: MISCELLANEOUS TOPICS
BUSINESS VENTURES
4.1 Forms of investments
- Government/RSA Retail Savings bonds √
- Unit trusts √
- Shares √
- Fixed deposits √ (4 x 1) (4)
4.2 Characteristics of non-profit companies
- The main aim of NPC ‘s is to provide service and not to make a profit. √√
- They are funded by donations and foreign funding. √√
- The name of the company must end with the letters/abbreviation NPCs. √√
- All profit must be used for primary objectives of non-profit company. √√
- It must prepare a Memorandum of Incorporation to register the company. √√
- Qualifying NPCs are granted tax -exempt status. √√
- Any other relevant answer related to the characteristics of non-profit
companies. Max. (6)
4.3 4.3.1 Factors to be considered when making an investment decision
- Return on investment √
- Inflation rate √ (2)
4.3.2 Venture Capital /Business Venture
- Investors make funds available to prospective business √ to start a
business, and they become co-owners of the business. √
- An investor must familiarize himself/herself with the market in which
the business will be operating √ before making his/her investment. √
- Investing in an existing business may be rewarding to an investor √
provided that the investor did some research on the prevailing market
conditions. √
- Any other answer related to the explanation of venture capital/
business venture. Max. (4)
4.4 Situations in which laissez-faire /Free reign can be applied.
- The leader is occupied with more important aspects of the business and
delegation of duties, may improve the efficiency of the organization. √√
- Employees who are experienced in their chosen field, are often trusted/
relied on by the leader to make responsible decisions. √√
- Leadership potential exists amongst employees and that they need
opportunities to acquire additional skills. √√
- Employees have acquired a greater level of knowledge/skills on a particular
subject matter than what the leader has acquired. √√
- Any relevant answer related to the situations in which laissez-faire/ Free
reign can be applied. Max. (4)
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 19
BUSINESS ROLES
4.5 Economic rights of employees in the workplace.
- Free from forced labour. √
- Free to accept/choose work. √
- Fair wages/Equal pay/Equal pay for work of equal value.
- Reasonable limitation of working hours. √
- Right to participate in a legal strike. √
- Fair labour practice. √
- Safe/Health working conditions. √
- Join/form trade unions. √
- Any other relevant answer related to the economic rights of employees in
the workplace
NOTE: Mark the first FOUR (4) only. (4 x 1) (4)
4.6 Problem solving technique
4.6.1 Force Field Analysis √√ (2)
4.6.2 Ways in which business can apply Force Field Analysis
- Describe the current situation or problem and the desired situation √
and write it in the middle or on top for everyone to see. √
- List all driving/pros and restraining/cons forces √ that will support
and resist change. √
- Allocate a score to each force using a numerical scale, √ where 1 is
weak and 5 is strong. √
- Weigh up the positives and negatives, √ then decide if the project is
viable.
- Choose the force with the highest score √ as the solution. √
- If the project is viable, √ ways to increase the forces for change. √
- Identify priorities √ and develop an action plan. √
- Any other relevant answer related to ways in which business can
apply Force Field Analysis. Max. (4)
4.7 Ways in which business can contribute time and effort in improving the
well-being of communities.
- Businesses should aim to improve the general quality of life of their
community, √ for example, by offering skills development courses and
bursaries. √
- Make sure that the product they supply √ does not harm consumers and/or
the environment. √
- Refrain from engaging in illegal or harmful practices √ such as employing
children under the legal age or selling illegal substances. √
- Exercise ethically correct business practices, √ for example, not engaging in
unethical advertising. √
- Donate money and/or time √ to community projects. √
- Provide needed facilities for sport and recreational purposes √ to promote
social √ cohesion and healthy activities. √
- Any other relevant answer related to the ways in which the business can
contribute time and effort in improving the well-being of their communities.
Max. (6)
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20 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
4.8 Benefits of diversity in the workplace
- Workforce diversity improves the ability of businesses to solve problems/
improve/cultivate diverse markets. √√
- Employees value each other’ s diversity and learn to connect /communicate
across line of differences. √√
- Diversity in the workplace improves morale /motivation. √√
- Employees demonstrate greater loyalty to businesses because they feel
respected /accepted /understood. √√
- Diversified workforce can give businesses a competitive advantage, as they
can render better services. √√
- Being respectful of differences /demonstrate diversity makes good business
sense/ improves profitability. √√
- Diverse businesses ensure that their policies /practices empower every
employee to perform at his /her full potential. √√
- Stakeholders increasingly evaluate businesses on how they manage diversity
in the workplace. √√
- Employees from different backgrounds can bring different perspective to
businesses. √√
- A diversified workforce stimulates debate on new /improved ways of getting
things done. √√
- Employees represent various groups and are therefore better able to
recognise customer needs /satisfy customers. √√
- Business with diverse workforce is more likely to have a good public image
and attract more customer. √√
- Any other relevant answer related to the benefits of diversity in the workplace.
Max. (4)
[40]
BREAKDOWN OF MARKS
QUESTION 4 MARKS
4.1 4
4.2 6
4.3.1 2
4.3.2 4
4.4 4
4.5 4
4.6.1 2
4.6.2 4
4.7 6
4.8 4
TOTAL 40
TOTAL SECTION B: 80
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 21
SECTION C
Mark the FIRST question only.
QUESTION 5: BUSINESS VENTURES (INVESTMENT: INSURANCE)
5.1 Introduction
- Sound knowledge of the differences between over insurance and under
insurance enable the businesses to understand the market value of the
assets that they have covered. √
- Businesses need to do research as compulsory insurances are required by
law. √
- Businesses that take insurance cover for their businesses are better off than
those who prefer to bear their own risks. √
- The principles of insurance, form the basis of an insurance contract between
the insurer and the insured. √
- Any relevant answer related to the introduction of the differences between
over and under insurance, types of compulsory insurance, the advantages
of insurance and indemnity as a principle of insurance (Any 2 x 1) (2)
5.2 Difference between over and under insurance
Over insurance Under insurance
- The insured insures assets/ - The insured insures assets/
possessions for more than the possessions for less than the market
market value. √√ value. √√
- The insurer will apply the - The insurer will apply the average
reinstatement clause to clause should the insured submit a
compensate for losses claim for losses/damages. √√
incurred. √√
- Compensation by the insurer - The insured will be compensated
will not be more than the partly/proportionally for damages/
market value of the items losses incurred. √√
damaged/loss. √√
- The insurer replace/repair the - The insurer will pay the insured cash
damages/loss incurred by the for damages or losses incurred. √√
insured. √√
- Any other relevant answer - Any other relevant answer related to
related to over insurance. under insurance.
Sub-max. (4) Sub-max. (4)
NOTE: 1. Answer does not have to be in tabular format.
2. The differences do not have to link but must be clear.
3. Award a minimum of FOUR (4) if the differences are not
clear /Mark either over insurance or under insurance.
Max. (8)
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22 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
5.3 Types of compulsory insurance:
Road accident fund (RAF)
- The RAF/RABS is responsible for providing appropriate cover √ to all road
users within the borders of South Africa. √
- The Fund compensates a person/ people in accordance with the RAF/RABS
Act √ for loss or damage wrongfully caused by driving a motor vehicle. √
- The RAF/RABS indemnifies the wrongdoer from liability √ to any victim of a
car accident. √
- Contributions to the RAF/RABS are collected by way of a levy √ on fuel used
for road transportation. √
- The cover extends to all members of society including, pedestrians, owners,
and drivers of motor vehicles, √ as well as their passengers. √
- The social insurance cover, however, does not extend to drivers of motor
vehicles √ that are found to be negligent. √
- In the event of an accident, the RAF/RABS pays the medical and related
services costs required √ to restore accident victims to health √
- Accident victims/their families are compensated for the loss of income √ as a
result of the accident. √
- Compensation is also paid by RAF/RABS for pain and suffering/loss of
amenities of life/disability and disfigurement/funeral costs √ to families in
circumstances where the victim of the accident sustains fatal injuries. √
- The amount that the victim of an accident may claim for loss of income √ is
limited by legislation. √
- The RAF/RABS provides a social security safety net to the country and
economy √ by making available compulsory social insurance cover to all
South African road users. √
- Any other answer related to Road Accident Fund as a type of compulsory
insurance Sub-max. (8)
Unemployment Insurance Fund (UIF)
- The Unemployment Insurance Fund (UIF) was established to assist employees
with financial aid should they become unemployed due √ to termination of the
employment contract by the employer. √
- The UIF provided financial assistance for a limited period to the dependents
of a deceased employee √ who was registered with the UIF. √
- The employer is required to register their employees with the UIF √ and to pay
the levy of 2% of the employee’s salary/remuneration to SARS every month. √
- The employee contributes 1% of his/her salary/remuneration towards the UIF.
- The employer contributes an additional 1% of the employee’s salary/
remuneration √ towards the UIF fund. √
- The additional contributions of 1% by the employer ensures that the payment
to the employee increases, √ should he/she become unemployed. √
- Employees must work at least 24 hours a month √ before they are required to
contribute towards the UIF fund. √
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 23
- Unemployed employees must register with the Department of Labour, √ and
all valid claims will be processed by the UIF. √
- Unemployed workers may not claim from the UIF √ if they resign or gets
dismissed from their jobs. √
- Any other related answer related to Unemployment Insurance Fund as a type of
compulsory insurance. Sub-max. (8)
Max. (16)
5.4 Advantages of insurance
- Transfers the risk from the business/insured √ to an insurance company/
insurer. √
- Transfer of risk is subject to the terms and conditions √ of the insurance
contract. √
- Protects businesses against √ dishonest employees. √
- Protects businesses against losses √ due to death of a debtor. √
- Protects the business against theft/loss of stock and/or damages caused by
natural disasters √ such as floods, storm damage, √
- Businesses assets, e.g. vehicles/equipment/buildings need to be insured √
against damage and/or theft. √
- Protects businesses from claims made by members of the public √ for
damages that the business is responsible for. √
- Businesses will be compensated for insurable losses, √ e.g. destruction of
property through fire. √
- Life insurance can be taken on the life of partners in a partnership √ to
prevent unexpected loss of capital. √
- Should the services of key personnel be lost due to accidents/death, √ the
proceeds of an insurance policy can be paid out to the business /
beneficiaries. √
- Replacement costs for damaged machinery/equipment are very high, √
therefore insurance can reduce/cover such costs. √
- Any other relevant answer related to the importance of insurance. Max. (12)
5.5 Indemnification/Indemnity as a principle of insurance
- Usually applies to short term insurance, as the insured is compensated for
specified/proven harm/loss. √√
- Insurer agrees to compensate the insured for damages/losses specified in
insurance contract, in return for premiums paid by the insured to the
insurer. √√
- Pay-outs from insurance companies/insurer will only be made; if there is proof
that the specified ed event took place/if the insured can prove the amount of
the loss/ damage. √√
- The amount of indemnification/compensation is limited to the amount of
provable loss/damage, even if the amount in the policy/insurance contract is
higher. √√
- The insured must be placed in the same position. √ as before the occurrence
of the loss/damage. /The insured may not profit from insurance. √√
- Any other relevant answer related to indemnification/indemnity as a principle
of insurance. Max. (10)
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24 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
5.6 Conclusion
- It is important that both the insured and insurer are familiar with the legal
requirements and jargon that are used to express certain occurrences within
the industry. √√
- Compulsory insurance is intended to safeguard the welfare of everyone
concerned. √√
- Businesses are advised to be protected against the loss of earnings, e.g.
strikes by employees which result in losses worth millions. √√
- The principle of indemnity protects the insured against the specified event
that may occur. √√
- Any other relevant answer related to the conclusion of the differences
between over and under insurance, types of compulsory insurance, indemnity
as a principle of insurance and the advantages of insurance. (Any 1 x 2) (2)
[40]
QUESTION 5: BREAKDOWN OF MARK ALLOCATION
DETAILS MAXIMUM TOTAL
Introduction 2
Difference between over and under
8
insurance
Types of compulsory insurance:
o Road Accident fund (RAF) 16 Max
o Unemployment Insurance Fund (UIF) 32
Advantages of insurance 12
Indemnification as a principle of
10
insurance
Conclusion 2
INSIGHT
Layout 2
Analysis/Interpretation 2 8
Synthesis 2
Originality/Examples 2
TOTAL MARKS 40
LASO - For each component:
Allocate 2 marks if all requirements are met.
Allocate 1 mark if only some of the requirements are met.
Allocate 0 marks where requirements are not met at all.
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 25
QUESTION 6: BUSINESS ROLES (ETHICS AND PROFESSIONALISM)
6.1 Introduction
- Many businesses have a Code of conduct that outlines the expected
behaviour for their employees. √
- King Code principles serve as a framework on how businesses should
conduct themselves. √
- Unethical business practices can have a negative impact on businesses. √
- Ethical business practices treat all stakeholders honestly/fairly/respectfully. √
- Any other relevant introduction related to the differences between ethical and
professional behaviour, King Code principles, ways in which professional,
responsible, ethical and effective business practices should be conducted
and challenges posed by unfair advertising. (Any 2 x 1) (2)
6.2 Difference between ethical and professional behaviour
Ethical behaviour Professional behaviour
- Refers to the principles of right - Refers to what is right/wrong/
and wrong/acceptable in acceptable in a business. √√
society. √√
- Conforms to a set of values - Set of standards of expected
that are morally acceptable. √√ behavior. √√
- Forms part of a code of - Applying a code of conduct of a
conduct to guide employees to profession or business. √√
act ethically. √√
- Focuses on developing a - Focuses on upholding the reputation of
moral compass for decision a business/profession. √√
making. √√
- Involves following the - Includes guidelines on employees’
principles of right and wrong in appearance/communication/attitude/
business activities/practices/ responsibility. √√
dealings. √√
- Any other relevant answer - Any other relevant answer related to
related to ethical behaviour. professional behaviour.
Sub-max. (4) Sub-max. (4)
NOTE: 1. The answer does not have to be in a tabular format.
2. The differences do not have to link but must be clear.
3. Award a maximum of TWO (2) marks if the differences are not
clear/Mark either ethical or professional behaviour only.
Max. (8)
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26 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
6.3 King Code principles:
Transparency
- Decisions/Actions must be clear √ to all stakeholders. √
- Staffing and other processes should be open √ and transparent. √
- Employees/Shareholders/Directors should be aware √ of the employment
policies of the business. √
- Auditing and other reports must be accurate/ available √ to shareholders/
employees. √
- Regular audits should be done √ to determine the effectiveness of the
business. √
- Business deals should be conducted openly √ so that there is no hint/sign of
dishonesty/corruption. √
- Businesses should give details of shareholders' voting rights to them √
before/ at the Annual General Meeting (AGM). √
- The board of directors must report on both the negative and positive impact
of the business √ on the community/environment. √
- The board should ensure that the company's ethics √ are effectively
implemented. √
- Any other relevant answer related to transparency as King Code principle.
Sub-max. (8)
- Accountability
- There must be regular communication √ between management and
stakeholders. √
- The company should appoint internal and external auditors √ to audit
financial statements. √
- The board should ensure that the company’s ethics √ are effectively
implemented. √
- Businesses should be accountable/responsible √ for their decisions/
actions. √
- Businesses should present accurate annual reports to shareholders √ at the
Annual General Meeting (AGM). √
- Top management should ensure that other levels of management √ are
clear about their roles and responsibilities to improve accountability. √
- Any other relevant answer related to accountability as King Code principle
Sub-max. (8)
Max. (16)
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(EC/SEPTEMBER 2025) BUSINESS STUDIES P2 27
6.4 Ways in which professional, responsible, ethical and effective
business practices should be conducted
- Mission statement should include values √ of equality/respect. √
- Treat workers with respect/dignity √ by recognising work well done. √
- Treat all their employees equally, √ regardless of their race/colour/age/
gender/disability etc. √
- All workers should have access√ to equal opportunities/positions/resources. √
- Plan properly and put preventative measures √ in place. √
- Pay fair wages/salaries which is in line with the minimum requirements √ of
the BCEA/Remunerate employees for working overtime/during public-
holidays. √
- Ensure that employees work in a work environment √ that is conducive to
safety/ Fairness/free from embarrassment. √
- Refrain from starting a venture√ using other businesses' ideas that are
protected by law. √
- Engage in environmental awareness √ programmes/Refrain from polluting the
environment, e.g. by legally disposing of toxic waste. √
- Employers and employees need to comply with legislation with regard √ to
equal opportunities/human rights in the workplace. √
- Businesses should develop equity programmes/promote strategies √ to
ensure that all employees are treated equally regardless of status/rank/
power. √
- Training/Information/Business policies should include issues √ such as
diversity/ discrimination/harassment. √
- Employers should respond swiftly and fairly √ to reported incidents of
discrimination in the workplace. √
- Orders/Tasks should be given respectfully and allow the recipient/employee √
to have a say in the manner in which the task should be performed. √
- Any other answer related to ways in which professional, responsible, ethical
and effective business practices should be conducted.
Max. (12)
6.5 Challenges posed by unfair advertising as unethical business practice
- The use of false or misleading statements in advertising leads to the
misrepresentation of a product, which could negatively affect consumers. √√
- Deceptive advertising can violate the trust of consumers and destroy
business relationships. √√
- Businesses can make unwise advertising choices when they are under
pressure to increase their profits. √√
- Unfair advertisements could negatively affect √ consumers. √√
- Some advertisements may be regarded as discriminatory because they
exclude/target some sections of the population. √√
- Any other relevant answer related to challenges posed by unfair advertising.
Max. (10)
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28 BUSINESS STUDIES P2 (EC/SEPTEMBER 2025)
6.6 Conclusion
- A business code of ethics /conduct should improve relationships and
eliminate unethical business practices. √√
- The King Code principles are aimed to set a code for ethical and effective
leadership. √√
- Business that does not adhere to the code of ethics /conduct should face
disciplinary actions. √√
- By upholding ethical standard, companies create an environment that attracts
and retains talent, drives customer loyalty and mitigates legal and
reputational risk. √√
- Any other relevant conclusion related to the differences between ethical and
professional behaviour, King Code principles, ways in which professional,
responsible, ethical and effective business practices should be conducted
and challenges posed by unfair advertising. (Any 1 x 2) (2)
[40]
QUESTION 6: BREAKDOWN OF MARK ALLOCATION
DETAILS MAXIMUM TOTAL
Introduction 2
Difference between ethical and
8
professional behaviour
King Code principle:
o Transparency 16
o Accountability Max
Ways in which professional, responsible, 32
ethical ad effective business practice 12
should be conducted.
Challenges posed by unfair advertising as
10
unethical business practice
Conclusion 2
INSIGHT
Layout 2
Analysis/Interpretation 2 8
Synthesis 2
Originality/Examples 2
TOTAL MARKS 40
LASO - For each component:
Allocate 2 marks if all requirements are met.
Allocate 1 mark if only some of the requirements are met.
Allocate 0 marks where requirements are not met at all.
TOTAL SECTION C: 40
GRAND TOTAL: 150
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