Business Studies Grade 11 P1 November Mock Exam 2 2026 QP

Mock hlayiso mock exams Practice Series: Grade 11 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 11 BUSINESS STUDIES P1 NOVEMBER EXAMINATION 2026 (MOCK) MARKS: 150 TIME: 2 hours This question paper consists of 11 pages. Copyright reserved Please turn over

Business Studies/P1 2 Hlayiso/Mock 2026 NSC Mock INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions. 1. This question paper consists of THREE sections and covers TWO main topics. SECTION A: COMPULSORY SECTION B: Consists of THREE questions. Answer any TWO of the three questions in this section. SECTION C: Consists of TWO questions. Answer any ONE of the two questions in this section. 2. Read the instructions for each question carefully and take note of what is required. Note that ONLY the answers to the first TWO questions selected in SECTION B and the answer to the FIRST question selected in SECTION C will be marked. 3. Number the answers correctly according to the numbering system used in this question paper. NO marks will be awarded for answers that are numbered incorrectly. 4. Except where other instructions are given, answers must be written in full sentences. 5. Use the mark allocation and nature of each question to determine the length and depth of an answer. 6. Use the table below as a guide for mark and time allocation when answering each question. SECTION QUESTION MARKS TIME (minutes) A: Objective-type questions 1 30 20 COMPULSORY B: THREE direct/indirect-type 2 40 questions 70 CHOICE: 3 40 Answer any TWO. 4 40 C: TWO essay-type questions 5 40 30 CHOICE: Answer any ONE. 6 40 TOTAL 150 120 7. Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page, QUESTION 2 – new page. 8. You may use a non-programmable calculator. 9. Write neatly and legibly. Copyright reserved Please turn over

Business Studies/P1 3 Hlayiso/Mock 2026 NSC Mock SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D. 1.1.1 The management of Delta Bricks refused to let employees enter the factory until they accepted the new wage offer. This form of industrial action is known as a … A strike. B go-slow. C lock-out. D picketing. 1.1.2 Ndlovu Motors bought 60% of the shares of Kaya Car Hire and now controls the business. This is known as a/an … A merger. B takeover. C alliance. D joint venture. 1.1.3 Sweet Valley Jams sells its jam in glass jars that customers can use as drinking glasses once the jam is finished. This is an example of … A family packaging. B bulk packaging. C packaging for double use. D tamper-proof packaging. 1.1.4 The … requires designated employers to draw up a plan to remove unfair discrimination and to promote equal opportunities in the workplace. A Labour Relations Act (LRA), 1995 (Act 66 of 1995) B Basic Conditions of Employment Act (BCEA), 1997 (Act 75 of 1997) C Employment Equity Act (EEA), 1998 (Act 55 of 1998) D Skills Development Act (SDA), 1998 (Act 97 of 1998) 1.1.5 Small groups of employees at Vuka Paints meet every week to identify and solve problems that affect the quality of their products. These groups are known as … A quality circles. B quality control. C standardisation. D grading. (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P1 4 Hlayiso/Mock 2026 NSC Mock 1.2 Complete the following statements by using the word(s) provided in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK. no; full; market; macro; demographics; psychographics; loading; routing; networking; lobbying 1.2.1 Businesses have … control over changes in the exchange rate of the rand. 1.2.2 Suppliers, competitors and intermediaries are components of the … environment. 1.2.3 Sibusiso Sports Wear studied the age, gender and income levels of its target market. This is an example of … 1.2.4 The production manager of Mokoena Furniture allocated each task to a specific worker and machine. This step of production planning is known as … 1.2.5 Owners of small bakeries in Soweto meet every month to share information, contacts and suppliers with one another. This is known as … (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P1 5 Hlayiso/Mock 2026 NSC Mock 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 K. COLUMN A COLUMN B 1.3.1 Micro-lending A a new product is launched at a low price to attract many customers quickly 1.3.2 Dumping B a new employee is appointed in the position that best fits his/her skills and qualifications 1.3.3 Standardisation C small loans granted to people who cannot obtain credit from banks 1.3.4 Grading D sorting products into categories according to their quality 1.3.5 Penetration pricing E imported goods are sold in a country at a price lower than in their home market F free samples are handed out to encourage customers to try a new product G making sure that all units of a product meet the same quality criteria H long-term home loans granted by banks to buy property I locally produced goods are sold in other countries J a new employee is introduced to colleagues and the workplace (5 x 2) (10) TOTAL SECTION A: 30 Copyright reserved Please turn over

Business Studies/P1 6 Hlayiso/Mock 2026 NSC Mock SECTION B Answer ANY TWO questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW page, QUESTION 3 on a NEW page. QUESTION 2: BUSINESS ENVIRONMENTS 2.1 Name any THREE components of the micro environment. (3) 2.2 Outline the functions of trade unions. (6) 2.3 Read the scenario below and answer the questions that follow. KHUMALO AGRI-PROCESSORS (KAP) Khumalo Agri-Processors dries and packs mangoes in Tzaneen. Several packers often arrive late and ignore the instructions of their supervisors. A new business from Mbombela sells dried mangoes at lower prices to the same supermarkets that KAP supplies. The government increased the national minimum wage for farm and packhouse workers, which raised KAP’s labour costs. 2.3.1 Quote THREE challenges faced by KAP from the scenario above. (3) 2.3.2 Classify EACH challenge quoted in QUESTION 2.3.1 according to the business environment, and state the extent of control that KAP has over EACH environment. Use the table below as a GUIDE to answer QUESTIONS 2.3.1 and 2.3.2. CHALLENGES (2.3.1) BUSINESS EXTENT OF ENVIRONMENT CONTROL (2.3.2) (2.3.2) 1. 2. 3. (6) 2.4 Explain the purpose of the Labour Relations Act (LRA), 1995 (Act 66 of 1995). (6) 2.5 Identify the socio-economic issue that applies to Mabena Hardware (MH) in EACH of the following statements: 2.5.1 A municipal official demanded a cash payment from MH before he would approve its new building plans. (2) 2.5.2 Many of MH’s new shop assistants cannot read the safety instructions printed on the products that they sell. (2) 2.5.3 A manager at MH used false invoices to pass money from illegal activities through the bank account of the business. (2) Copyright reserved Please turn over

Business Studies/P1 7 Hlayiso/Mock 2026 NSC Mock 2.6 Discuss the link between the primary, secondary and tertiary sectors. (6) 2.7 Suggest ways in which businesses can overcome competition in the market. (4) [40] Copyright reserved Please turn over

Business Studies/P1 8 Hlayiso/Mock 2026 NSC Mock QUESTION 3: BUSINESS OPERATIONS 3.1 Name any FOUR marketing activities. (4) 3.2 Outline the role of intermediaries in the distribution process. (4) 3.3 Identify the pricing technique used by Vela Cellular (VC) in EACH of the following statements: 3.3.1 VC reduced the prices of last year’s phone models by 30% to clear its stock before the new models arrive. (2) 3.3.2 VC launched its new foldable phone at a very high price because it is the first phone of its kind in the market. (2) 3.4 Read the scenario below and answer the questions that follow. SIBANYE BAKERY (SB) The production manager of Sibanye Bakery sets a target of 4 000 loaves of bread for each shift. At the end of every shift the supervisor counts the loaves and compares the output with the target. When one of the ovens broke down last week, SB moved part of the order to the night shift so that the supermarkets still received their bread on time. 3.4.1 Quote TWO aspects of production control applied by SB from the scenario above. (2) 3.4.2 Recommend precautionary measures that SB should take when its employees handle machinery such as ovens and dough mixers. (4) 3.5 Explain total quality management (TQM) as part of the quality management system. (6) 3.6 Read the scenario below and answer the questions that follow. MOLOI ATTORNEYS (MA) Moloi Attorneys in Mahikeng needs a qualified bookkeeper. MA placed an advertisement in a regional newspaper and on an online job portal. It also asked a recruitment agency to find suitable candidates. 3.6.1 Identify the recruitment method used by MA. Motivate your answer by quoting from the scenario above. (3) 3.6.2 Explain the recruitment procedure. (6) 3.7 Distinguish between the piecemeal and time-related methods of salary determination. (4) 3.8 State any THREE employee benefits that businesses may offer. (3) [40] Copyright reserved Please turn over

Business Studies/P1 9 Hlayiso/Mock 2026 NSC Mock QUESTION 4: MISCELLANEOUS TOPICS BUSINESS ENVIRONMENTS 4.1 Give any TWO examples of contemporary legislation that may affect business operations. (2) 4.2 Read the scenario below and answer the question that follows. TAU WATER FILTERS (TWF) Tau Water Filters designed a new filter that removes bacteria from rainwater. TWF registered its new filter invention with the Companies and Intellectual Property Commission (CIPC), so that no other business may make, use or sell it for 20 years. TWF also registered its name and blue raindrop logo so that customers can easily recognise its products. 4.2.1 Identify TWO solutions to piracy used by TWF. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 4.2.1. SOLUTIONS TO PIRACY MOTIVATIONS 1. 2. (6) 4.3 Distinguish between a strike and a go-slow. (4) 4.4 Explain the benefits for businesses of being involved in the macro environment. (4) 4.5 Explain information management as a way in which businesses can adapt to the challenges of the business environments. (4) BUSINESS OPERATIONS 4.6 Identify the category of consumer goods sold by Kasi Mart (KM) in EACH of the following statements: 4.6.1 Customers buy bread, milk and airtime at KM almost every day without much thought. (2) 4.6.2 KM sells fire extinguishers, which customers seldom think of buying until they need them. (2) 4.7 Distinguish between quality control and quality assurance. (4) Copyright reserved Please turn over

Business Studies/P1 10 Hlayiso/Mock 2026 NSC Mock 4.8 Read the scenario below and answer the questions that follow. NYATHI LOGISTICS (NL) Nyathi Logistics appointed Sipho as a truck driver last month. NL then matched his driving skills, licence code and experience with the requirements of its different routes and assigned him to its long-distance routes. 4.8.1 Name the human resources activity applied by NL in the scenario above. (2) 4.8.2 Outline the selection procedure as a human resources activity. (6) 4.9 Advise businesses on ways in which they can comply with the Basic Conditions of Employment Act (BCEA), 1997 (Act 75 of 1997). (4) [40] TOTAL SECTION B: 80 Copyright reserved Please turn over

Business Studies/P1 11 Hlayiso/Mock 2026 NSC Mock SECTION C Answer ANY ONE question in this section. NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The answer to the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR QUESTION 6 on a NEW page. QUESTION 5: BUSINESS ENVIRONMENTS (ADAPTING TO CHALLENGES OF THE BUSINESS ENVIRONMENTS) Businesses cannot control the macro environment, but they can adapt to its challenges and even influence the decisions that affect them. Power relationships and lobbying give businesses a voice when government and other authorities make decisions. Write an essay on adapting to the challenges of the business environments in which you include the following aspects: • Discuss the reasons why businesses lobby. • Explain the following ways in which businesses can form power relationships: o Strategic alliance agreements o Persuasion of large investors o Influencing government representatives • Discuss any THREE types of lobbying. • Suggest ways in which businesses can have a direct influence on the business environment. [40] QUESTION 6: BUSINESS OPERATIONS (MARKETING FUNCTION) Businesses that keep developing their products and package them attractively stand out on crowded shelves. The price of a product must cover its costs, but it must also be acceptable to customers and competitive in the market. Write an essay on the marketing function in which you include the following aspects: • Outline the importance of product development. • Explain the following types of packaging: o Speciality packaging o Kaleidoscopic packaging o Combination packaging • Discuss the factors that influence pricing. • Advise businesses on the following pricing techniques: o Cost-based pricing o Competition-based pricing o Psychological pricing [40] TOTAL SECTION C: 40 GRAND TOTAL: 150 Copyright reserved