Business Studies Grade 11 P2 November Mock 2026 QP (Eng)

Mock hlayiso mock exams Practice Series: Grade 11 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 11 BUSINESS STUDIES P2 NOVEMBER EXAMINATION 2026 (MOCK) MARKS: 150 TIME: 2 hours This question paper consists of 10 pages. Copyright reserved Please turn over

Business Studies/P2 2 Hlayiso/Mock 2026 NSC Mock INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions. 1. This question paper consists of THREE sections and covers TWO main topics. SECTION A: COMPULSORY SECTION B: Consists of THREE questions. Answer any TWO of the three questions in this section. SECTION C: Consists of TWO questions. Answer any ONE of the two questions in this section. 2. Read the instructions for each question carefully and take note of what is required. Note that ONLY the answers to the first TWO questions selected in SECTION B and the answer to the FIRST question selected in SECTION C will be marked. 3. Number the answers correctly according to the numbering system used in this question paper. NO marks will be awarded for answers that are numbered incorrectly. 4. Except where other instructions are given, answers must be written in full sentences. 5. Use the mark allocation and nature of each question to determine the length and depth of an answer. 6. Use the table below as a guide for mark and time allocation when answering each question. SECTION QUESTION MARKS TIME (minutes) A: Objective-type questions 1 30 20 COMPULSORY B: THREE direct/indirect-type 2 40 questions 70 CHOICE: 3 40 Answer any TWO. 4 40 C: TWO essay-type questions 5 40 30 CHOICE: Answer any ONE. 6 40 TOTAL 150 120 7. Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page, QUESTION 2 – new page. 8. You may use a non-programmable calculator. 9. Write neatly and legibly. Copyright reserved Please turn over

Business Studies/P2 3 Hlayiso/Mock 2026 NSC Mock SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D. 1.1.1 Mandla owns Mandla’s Panel Beaters on his own and is personally liable for all the debts of the business. This form of ownership is known as a … A partnership. B private company. C sole trader. D non-profit company. 1.1.2 Ayanda Enterprises lists its strengths, weaknesses, opportunities and threats in its business plan by means of a … A Gantt chart. B timeline. C cash-flow forecast. D SWOT analysis. 1.1.3 The … approach to ethics ensures that the values of a business are in line with the values of the community in which it operates. A rights B common good C consequential D justice 1.1.4 Kagiso Traders used a circle divided into slices to show the market share of each of its products. This visual aid is known as a … A pie chart. B line graph. C bar graph. D pictogram. 1.1.5 Lwazi Mining sent questionnaires to a panel of experts who gave their opinions anonymously over several rounds. This problem-solving technique is called the … A brainstorming technique. B Delphi technique. C force-field analysis. D nominal group technique. (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P2 4 Hlayiso/Mock 2026 NSC Mock 1.2 Complete the following statements by using the word(s) provided in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK. public; private; business plan; action plan; crisis; change; storming; norming; table; graph 1.2.1 Sakhile Holdings Ltd may invite members of the public to buy its shares. This form of ownership is known as a … company. 1.2.2 A/An … is a written document that describes the steps, tasks and deadlines needed to put a business idea into practice. 1.2.3 A flood that destroys the stock of Mzansi Wholesalers and forces the business to close for a week is an example of a/an … 1.2.4 Team members of Unity Builders disagree about their roles and compete for leadership during the … stage of team development. 1.2.5 Information about the monthly sales of Lebo’s Boutique is arranged in rows and columns in a/an … (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P2 5 Hlayiso/Mock 2026 NSC Mock 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 K. COLUMN A COLUMN B 1.3.1 Franchisee A a business that sells the right to use its name, products and business system 1.3.2 Brainstorming B contracting an outside business to perform certain functions on behalf of the business 1.3.3 Ethics C a group of people generate as many ideas as possible without criticism 1.3.4 Outsourcing D a document that invites the public to buy shares in a public company 1.3.5 Prospectus E the behaviour, skills and qualities expected of a person in a specific occupation F moral principles that guide people to decide what is right or wrong G a person who buys the right to use the brand name and business system of another business H each person writes down ideas privately before the group ranks them I renting an asset from its owner for a fixed period in return for regular payments J a document that sets out the rights and duties of the shareholders and directors of a company (5 x 2) (10) TOTAL SECTION A: 30 Copyright reserved Please turn over

Business Studies/P2 6 Hlayiso/Mock 2026 NSC Mock SECTION B Answer ANY TWO questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW page, QUESTION 3 on a NEW page. QUESTION 2: BUSINESS VENTURES 2.1 State any FOUR components of a business plan. (4) 2.2 Outline the qualities of a successful entrepreneur. (4) 2.3 Read the scenario below and answer the questions that follow. THABO’S CAR WASH (TCW) Thabo bought an existing car wash in Mthatha from its owner, who retired after 20 years. He rents high-pressure washing machines from a supplier for a fixed monthly fee. A security company guards the premises at night in terms of a service contract with TCW. 2.3.1 Identify TWO avenues of acquiring a business applied by Thabo. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 2.3.1. AVENUES MOTIVATIONS 1. 2. (6) 2.3.2 Explain the reasons why entrepreneurs may decide to buy an existing business. (4) 2.4 Distinguish between own capital and borrowed capital as sources of funding. (4) 2.5 Read the scenario below and answer the question that follows. BONOLO EVENTS (BE) Bonolo Events must organise a matric farewell in Kimberley within four weeks. In week 1, Lindiwe will book the venue. Sipho will arrange the catering during weeks 2 and 3. In week 4, Lindiwe will decorate the venue. Copyright reserved Please turn over

Business Studies/P2 7 Hlayiso/Mock 2026 NSC Mock 2.5.1 Draw up a Gantt chart for BE using the information in the scenario above. Use the table below as a GUIDE to answer QUESTION 2.5.1. WEEKS PERSON ACTIVITIES WEEK 1 WEEK 2 WEEK 3 WEEK 4 RESPONSIBLE (6) 2.6 Discuss the importance of a business plan. (6) 2.7 Recommend ways in which a presenter can handle feedback after a presentation in a non-aggressive and professional manner. (6) [40] Copyright reserved Please turn over

Business Studies/P2 8 Hlayiso/Mock 2026 NSC Mock QUESTION 3: BUSINESS ROLES 3.1 State any FOUR stages of team development. (4) 3.2 Outline the importance of teamwork in the workplace. (6) 3.3 Read the scenario below and answer the questions that follow. LETHABO FOODS (LF) The sales of Lethabo Foods dropped for three months in a row. The manager called a meeting where all employees freely shared as many ideas as possible without anyone criticising them. Later, each employee privately wrote down his or her own ideas, and the group then ranked all the ideas to choose the best one. 3.3.1 Identify TWO problem-solving techniques used by LF. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 3.3.1. PROBLEM-SOLVING MOTIVATIONS TECHNIQUES 1. 2. (6) 3.3.2 Outline the steps in the problem-solving process. (4) 3.4 Differentiate between routine thinking and creative thinking. (4) 3.5 Explain the advantages of creative thinking in the workplace. (4) 3.6 Discuss ways in which businesses can deal with crises in the workplace. (6) 3.7 Explain the causes of conflict in the workplace. (6) [40] Copyright reserved Please turn over

Business Studies/P2 9 Hlayiso/Mock 2026 NSC Mock QUESTION 4: MISCELLANEOUS TOPICS BUSINESS VENTURES 4.1 Name any TWO types of visual aids that can be used in a presentation. (2) 4.2 Identify the form of ownership described in EACH of the following statements: 4.2.1 Zinhle and her two friends own Ubuntu Tours. They share the profits and are jointly and severally liable for the debts of the business. (2) 4.2.2 Nosipho owns Nosi’s Nails alone. She makes all the decisions and the business has no separate legal personality. (2) 4.3 Explain the factors that a presenter must consider when preparing a presentation. (4) 4.4 Discuss the advantages of franchising for the franchisee. (4) 4.5 Suggest ways in which presenters can design effective slides for a presentation. (6) BUSINESS ROLES 4.6 State any TWO major changes that people and businesses have to deal with. (2) 4.7 Read the scenario below and answer the questions that follow. KOPANO CALL CENTRE (KCC) Agents at Kopano Call Centre work twelve-hour shifts and must answer at least 150 calls per day. Their supervisor often shouts at them in front of colleagues when targets are not met. Many agents feel tired and anxious at the end of their shifts. 4.7.1 Quote TWO causes of stress experienced by the agents at KCC from the scenario above. (2) 4.7.2 Suggest ways in which employees can manage stress in the workplace. (4) 4.8 Explain the impact of globalisation as a major change on businesses. (6) 4.9 Advise businesses on the functions of workplace forums. (6) [40] TOTAL SECTION B: 80 Copyright reserved Please turn over

Business Studies/P2 10 Hlayiso/Mock 2026 NSC Mock SECTION C Answer ANY ONE question in this section. NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The answer to the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR QUESTION 6 on a NEW page. QUESTION 5: BUSINESS VENTURES (FORMS OF OWNERSHIP) Entrepreneurs who want their businesses to grow often choose to register a company. Public and private companies have different characteristics, advantages and disadvantages. The Companies Act, 2008 (Act 71 of 2008) sets out the procedure that must be followed to form a company. Entrepreneurs must consider several factors before they decide on the most suitable form of ownership. Write an essay on forms of ownership in which you include the following aspects: • Outline the characteristics of a public company. • Explain the advantages and disadvantages of a private company. • Discuss the procedure for the formation of a company. • Advise entrepreneurs on the factors that they should consider when choosing a form of ownership. [40] QUESTION 6: BUSINESS ROLES (ETHICS AND PROFESSIONALISM) Customers, employees and investors expect businesses to behave ethically and professionally. Theories of ethics help managers to decide what is right or wrong in the workplace. Businesses that conduct professional, responsible, ethical and effective business practice build trust with their stakeholders and benefit in the long term. Write an essay on ethics and professionalism in which you include the following aspects: • Distinguish between ethics and professionalism. • Explain the following theories of ethics: o Consequential theory o The rights approach • Discuss ways in which professional, responsible, ethical and effective business practice should be conducted. • Advise businesses on the benefits of ethical business practice. [40] TOTAL SECTION C: 40 GRAND TOTAL: 150 Copyright reserved