Business Studies Grade 11 P1 November Mock 2026 QP (Eng)

Mock hlayiso mock exams Practice Series: Grade 11 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 11 BUSINESS STUDIES P1 NOVEMBER EXAMINATION 2026 (MOCK) MARKS: 150 TIME: 2 hours This question paper consists of 10 pages. Copyright reserved Please turn over

Business Studies/P1 2 Hlayiso/Mock 2026 NSC Mock INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions. 1. This question paper consists of THREE sections and covers TWO main topics. SECTION A: COMPULSORY SECTION B: Consists of THREE questions. Answer any TWO of the three questions in this section. SECTION C: Consists of TWO questions. Answer any ONE of the two questions in this section. 2. Read the instructions for each question carefully and take note of what is required. Note that ONLY the answers to the first TWO questions selected in SECTION B and the answer to the FIRST question selected in SECTION C will be marked. 3. Number the answers correctly according to the numbering system used in this question paper. NO marks will be awarded for answers that are numbered incorrectly. 4. Except where other instructions are given, answers must be written in full sentences. 5. Use the mark allocation and nature of each question to determine the length and depth of an answer. 6. Use the table below as a guide for mark and time allocation when answering each question. SECTION QUESTION MARKS TIME (minutes) A: Objective-type questions 1 30 20 COMPULSORY B: THREE direct/indirect-type 2 40 questions 70 CHOICE: 3 40 Answer any TWO. 4 40 C: TWO essay-type questions 5 40 30 CHOICE: Answer any ONE. 6 40 TOTAL 150 120 7. Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page, QUESTION 2 – new page. 8. You may use a non-programmable calculator. 9. Write neatly and legibly. Copyright reserved Please turn over

Business Studies/P1 3 Hlayiso/Mock 2026 NSC Mock SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D. 1.1.1 Thabang Coal Mining extracts coal from the ground near Witbank. This business operates in the … sector. A primary B secondary C tertiary D informal 1.1.2 Lerato makes illegal copies of popular movies and sells them at a taxi rank without the permission of the producers. This socio-economic issue is known as … A counterfeiting. B piracy. C money laundering. D bribery. 1.1.3 The production manager of Nala Furniture determines the path and sequence of operations that each couch must follow in the factory. This step of production planning is called … A scheduling. B loading. C routing. D dispatching. 1.1.4 Glow Cosmetics sells its lipstick at R49,99 instead of R50,00 so that customers believe the product is cheaper. This pricing technique is known as … pricing. A price skimming B penetration C psychological D cost-based 1.1.5 A vacancy is filled with a suitable candidate who already works for the business. This is known as … recruitment. A external B internal C informal D formal (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P1 4 Hlayiso/Mock 2026 NSC Mock 1.2 Complete the following statements by using the word(s) provided in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK. macro; counterfeit; tertiary; trademark; piecemeal; micro; patent; secondary; time-related; market 1.2.1 An increase in interest rates by the South African Reserve Bank is a challenge in the … environment. 1.2.2 Fake goods that are made to look like the original brand and sold at lower prices are known as … goods. 1.2.3 Ubuntu Bank and Swift Couriers provide services to customers. These businesses operate in the … sector. 1.2.4 A registered name, symbol or design that distinguishes the products of one business from those of its competitors is known as a/an … 1.2.5 Employees of Kasi Clothing are paid R12 for every school shirt that they sew. This is known as the … method of salary determination. (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P1 5 Hlayiso/Mock 2026 NSC Mock 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 K. COLUMN A COLUMN B 1.3.1 Lobbying A inspecting finished products to check that they meet the required standards 1.3.2 Inflation B building quality into every stage of the production process 1.3.3 Quality control C a specific group of customers at whom a business aims its products 1.3.4 Induction D trying to influence government decision-makers to support the interests of the business 1.3.5 Market segmentation E matching the skills of a new employee with the requirements of the job F dividing the market into groups of consumers with similar needs and characteristics G a general decrease in the prices of goods and services H a continuous increase in the general price level of goods and services I building relationships with other business people to share information and opportunities J familiarising a new employee with the business, its policies and colleagues (5 x 2) (10) TOTAL SECTION A: 30 Copyright reserved Please turn over

Business Studies/P1 6 Hlayiso/Mock 2026 NSC Mock SECTION B Answer ANY TWO questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW page, QUESTION 3 on a NEW page. QUESTION 2: BUSINESS ENVIRONMENTS 2.1 Name any FOUR components of the market environment. (4) 2.2 Outline the impact of HIV/AIDS as a socio-economic issue on businesses. (6) 2.3 Read the scenario below and answer the questions that follow. MOTSWALEDI TAXI SERVICES (MTS) Motswaledi Taxi Services operates a fleet of minibus taxis in Polokwane. The price of fuel increased three times this year. A new e-hailing service now competes with MTS for passengers on the same routes. The supplier of spare parts often delivers late, so some taxis stand idle for days. 2.3.1 Quote TWO challenges of the market environment for MTS from the scenario above. (2) 2.3.2 Explain the extent to which businesses have control over the market environment. (4) 2.4 Discuss the negative impact of strikes on businesses. (6) 2.5 Distinguish between the formal sector and the informal sector. (4) 2.6 Identify the socio-economic issue that applies to Kwanele Stores (KS) in EACH of the following statements: 2.6.1 Employees of KS deliberately work slower than usual to put pressure on management to increase their wages. (2) 2.6.2 KS employs people with disabilities and people from different cultures, ages and genders. (2) 2.6.3 Explain how businesses can promote the socio-economic issue identified in QUESTION 2.6.2 in the workplace. (6) 2.7 Suggest ways in which businesses can deal with inflation as a challenge of the macro environment. (4) [40] Copyright reserved Please turn over

Business Studies/P1 7 Hlayiso/Mock 2026 NSC Mock QUESTION 3: BUSINESS OPERATIONS 3.1 Name any FOUR categories of consumer goods. (4) 3.2 Outline the functions of packaging. (4) 3.3 Read the scenario below and answer the questions that follow. ZOLA’S SKIN CARE (ZSC) Zola’s Skin Care launched a new sunscreen for the summer season. ZSC paid for adverts on three local radio stations. Customers received a free lip balm with every bottle of sunscreen. A community newspaper published a free article about the reading programme that ZSC sponsors at a local school. 3.3.1 Identify TWO elements of the marketing communication policy used by ZSC. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 3.3.1. MARKETING MOTIVATIONS COMMUNICATION ELEMENTS 1. 2. (6) 3.3.2 Explain the purpose of sales promotion. (4) 3.4 Distinguish between direct distribution and indirect distribution. (4) 3.5 Explain the following pricing techniques: 3.5.1 Price skimming (3) 3.5.2 Penetration pricing (3) 3.6 Read the scenario below and answer the questions that follow. IMBALI GUEST HOUSE (IGH) Imbali Guest House in Durban needed a new receptionist. The manager advertised the vacancy on the staff notice board and in the monthly staff newsletter. Thandi, a housekeeper who recently completed a hospitality course, applied and was appointed. 3.6.1 Name the recruitment method used by IGH in the scenario above. (2) 3.6.2 Discuss the advantages of the recruitment method named in QUESTION 3.6.1. (6) 3.7 Differentiate between a job description and a job specification. (4) [40] Copyright reserved Please turn over

Business Studies/P1 8 Hlayiso/Mock 2026 NSC Mock QUESTION 4: MISCELLANEOUS TOPICS BUSINESS ENVIRONMENTS 4.1 Name any TWO challenges of the micro environment. (2) 4.2 Identify the business sector in which EACH of the following businesses operates: 4.2.1 Lowveld Timber plants and harvests pine trees in Mpumalanga. (2) 4.2.2 Bayside Cement manufactures cement from limestone. (2) 4.2.3 Khaya Insurance Brokers sells car and household insurance policies. (2) 4.3 Explain the advantages of networking for businesses. (4) 4.4 Read the scenario below and answer the question that follows. THEMBA’S PLASTICS (TP) Themba’s Plastics invited Mrs Dube, a respected businesswoman who has invested in many manufacturing businesses, to serve on its board of directors. TP also signed an agreement with Green Recycling to share collection trucks and recycling equipment. 4.4.1 Identify TWO ways in which TP formed power relationships. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 4.4.1. WAYS OF FORMING POWER MOTIVATIONS RELATIONSHIPS 1. 2. (6) BUSINESS OPERATIONS 4.5 State any TWO quality control bodies in South Africa. (2) 4.6 Outline the requirements of a good trademark. (4) 4.7 Read the scenario below and answer the questions that follow. LUYOLO CONSTRUCTION (LC) Luyolo Construction received 60 applications for the position of site supervisor. The human resources manager screened the applications and drew up a shortlist of six candidates. The shortlisted candidates wrote a practical test on reading building plans. 4.7.1 Quote TWO steps of the selection procedure applied by LC from the scenario above. (2) Copyright reserved Please turn over

Business Studies/P1 9 Hlayiso/Mock 2026 NSC Mock 4.7.2 Explain the role of the interviewer during an interview. (4) 4.8 Explain the purpose of induction. (4) 4.9 Advise businesses on the legal requirements of an employment contract. (6) [40] TOTAL SECTION B: 80 Copyright reserved Please turn over

Business Studies/P1 10 Hlayiso/Mock 2026 NSC Mock SECTION C Answer ANY ONE question in this section. NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The answer to the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR QUESTION 6 on a NEW page. QUESTION 5: BUSINESS ENVIRONMENTS (SOCIO-ECONOMIC ISSUES) South African businesses operate in communities where many people struggle with poverty and inequality. Piracy and counterfeiting cost legitimate businesses millions of rands every year, while crime increases the cost of doing business. Businesses that understand these socio-economic issues can protect themselves and help to build stronger communities through social responsibility projects. Write an essay on contemporary socio-economic issues in which you include the following aspects: • Outline the impact of inequality and poverty on businesses. • Explain the impact of the following socio-economic issues on businesses: o Piracy o Counterfeiting • Discuss ways in which businesses can deal with crime. • Recommend social responsibility projects that businesses can undertake to address socio-economic issues in their communities. [40] QUESTION 6: BUSINESS OPERATIONS (PRODUCTION FUNCTION) The production function transforms raw materials into finished products that satisfy the needs of customers. Careful production planning ensures that resources are used efficiently and that orders are delivered on time. Businesses must control the quality of their products and protect the health and safety of their workers. Write an essay on the production function in which you include the following aspects: • Outline the advantages of production planning. • Explain the following steps in production planning: o Routing o Scheduling o Loading • Discuss the importance of quality control. • Recommend ways in which businesses can comply with the Occupational Health and Safety Act (OHSA), 1993 (Act 85 of 1993). [40] TOTAL SECTION C: 40 GRAND TOTAL: 150 Copyright reserved