Downloaded from hlayiso.com
Province of the
EASTERN CAPE
EDUCATION
NATIONAL
SENIOR CERTIFICATE
GRADE 12
SEPTEMBER 2012
CONSUMER STUDIES
MEMORANDUM
MARKS: 200
This memorandum consists of 15 pages.
Skip to contentMemorandum 

--8a5e377e-56ba-4e74-bf85-3168556146ef/v1-c25ccd3585e5fad59a83/card.webp)









View all





Consumer Studies Grade 12 Paper 1 Eastern Cape Mock 2012 Memo
Grade 12 Consumer Studies Paper 1 memorandum from the Eastern Cape Mock Exam 2012, 15 pages. Read online or get the free PDF download, question paper linked when available.
Consumer Studies · Grade 12 · Eastern Cape Mock Exam · 2012. Memorandum, 15 pages. Read online or download the PDF.
- Subject
- Consumer Studies
- Grade
- Grade 12
- Document type
- Memorandum
- Year
- 2012
- Exam period
- Eastern Cape Mock Exam
- Paper
- 1
- Curriculum
- CAPS
- Pages
- 15
- File size
- 304.1 KB
Loading document…
Loading document…
1 of 15
Document textSearch extracted text and jump to a page.
Downloaded from hlayiso.com
2 CONSUMER STUDIES (Memo) (SEPTEMBER 2012)
CONSUMER STUDIES / VERBRUIKERSTUDIES
ANSWER SHEET / ANTWOORDBLAD
SEPTEMBER 2012
NAME / NAAM: MEMORANDUM GRADE / GRAAD:
SECTION A / AFDELING A
QUESTION 1.1 / VRAAG 1.1 QUESTION 1.5 / VRAAG 1.5
1.1.1 A B C D 1.5.1 A B C D E F G
1.1.2 A B C D 1.5.2 A B C D E F G
1.1.3 A B C D 1.5.3 A B C D E F G
1.1.4 A B C D 1.5.4 A B C D E F G
1.1.5 A B C D 1.5.5 A B C D E F G
1.1.6 A B C D
1.1.7 A B C D
1.1.8 A B C D 5x1 5
1.1.9 A B C D
1.1.10 A B C D
1.1.11 A B C D
1.1.12 A B C D
1.1.13 A B C D
1.1.14 A B C D
1.1.15 A B C D
1.1.16 A B C D
1.1.17 A B C D
1.1.18 A B C D 23
QUESTION 1.2 / VRAAG 1.2
1.2 A B C D E F G H
4x1 4
QUESTION 1.3 / VRAAG 1.3
1.3 A B C D E F
3x1 3
QUESTION 1.4 / VRAAG 1.4
1.4.1 A B C D E
1.4.2 A B C D E
1.4.3 A B C D E
1.4.4 A B C D E
1.4.5 A B C D E 5x1 5
TOTAL TOTAAL
40
TOTAL SECTION A: 40
Downloaded from hlayiso.com
(SEPTEMBER 2012) CONSUMER STUDIES (Memo) 3
SECTION B: FOOD AND NUTRITION
QUESTION 2
2.1 Obesity/Overweight/High cholesterol/Arteriosclerosis/Heart disease/Stroke
(Any 1)
A condition in which excess fat is stored in the body/main
arteries/narrowing of arteries
1 Mark for example of health related problem
2 Marks for description (3)
UNDERSTANDING LO 12.2.1
2.2 Bulimia Anorexia
1. Self-induced vomiting 1. Self-induced starvation.
2. Purging/non-purging through 2. Noticed by a low calorie
laxative abuse after a binge. intake and a great interest in
food.
3. Lack of control of eating habits 3. Distorted body image (feeling
(powerful urge to eat large fat even though underweight)
amounts – binge)
4. Low self-image/sense of 4. Sense of control.
shame
5. Menstruation not affected. 5. Menstruation affected.
6. Health conditions – resulting 6. Health conditions – dry skin,
from vomiting, sore throat, brittle dry hair, dry hair on
tooth decay, kidney problems, cheeks, cold feet and hands
oedema (Any 1) and possible heart conditions
(Any 1)
7. Body weight 7. Very thin and easily detected.
maintained/difficult to detect.
8. Behaviour aimed at preventing 8. Psychological
weight gain
9. Muscle weakness 9. Weight loss is self-discipline
10. Headaches 10. Weight gain is loss of control
(intense fear)
11. Swollen salivary glands 11. Behaviour aimed at weight
loss – obsession
12. Tiredness 12. Looks very thin (emaciated)
13. Gullet damage 13. Inability to concentrate
14. Stomach can rupture (ulcers) 14. Osteoporosis (prone to)
15. Long-term intestinal problems
(Any 3) (3x2) (6)
APPLYING LO 12.2.1
Downloaded from hlayiso.com
4 CONSUMER STUDIES (Memo) (SEPTEMBER 2012)
2.3 Eat healthily; high-fibre - more plant foods.
Be physically active.
Do not smoke.
Maintain a healthy weight.
Drink alcohol in moderation.
Reduce salt intake.
Low saturated fat intake
Increase omega 3 fatty acids
Limit cholesterol intake (100 mg per day) (Any 4) (4)
REMEMBERING LO 12.2.1
2.4 2.4.1 Lactose intolerance is the inability to digest large amounts of
lactose.
This inability results from a shortage of enzyme lactase,
which is normally produced in the small intestine. (2)
REMEMBERING LO 12.2.1
2.4.2 Nausea
Cramps
Bloating
Gas
Diarrhoea
Halitosis (bad breath)
Vomiting (Any 3) (3)
REMEMBERING LO 12.2.2
2.4.3 To maintain a balanced diet, add calcium-rich foods, for
example green vegetables, fish with soft, edible bones and
tofu.
Avoid milk products altogether to manage the intolerance.
Use milk from rice, coconut or soya to supplement milk in the
diet/lactose reduced milk.
Take lactase pills to supply lactase when consuming dairy
products.
Read food labels to avoid hidden lactose.
Take calcium supplement to maintain calcium levels in the
body.
Yoghurt and cheese is suitable as lactose has been
converted to lactic acid.
Ensure sufficient intake of calcium and vitamin D to ensure
optimum bone strength.
Use milk from rice and coconut to replace lactose in milk.
Many soya foods are naturally high in calcium and are
important for health and bone maintenance.
Use calcium-fortified orange juice as you need calcium for
strong bones.
Use dairy products that are naturally low in lactose, such as
Swiss cheese and cottage cheese.
Use special milk products such as Lacteeze or other “lactose-
free milk” which have lactose reduced by 99%.
Example and explanation
(Any 3) (3x2) (6)
APPLYING LO 12.2.1
Downloaded from hlayiso.com
(SEPTEMBER 2012) CONSUMER STUDIES (Memo) 5
2.5 2.5.1 Anaemia is a blood-related sickness due to insufficient
haemoglobin in the blood to fall below a certain level.
OR
The blood has lost some of its capacity to carry oxygen.
OR
Shortage or no haemoglobin been manufactured because no
oxygen has been transported to the body. Reduction in red
blood cells. (2)
REMEMBERING LO 12.2.1
2.5.2 (a) Vegetarians
Depends on the type of vegetarian.
No iron and Vitamin B12 has been taken in.
Lack of Vitamin B12 which is only found in animal
products. (2)
(b) Teenage girls
They start menstruating
Belief that red meat makes you fat
Insufficient iron and Vitamin B12 been taken in.
Female young adults are picky when it comes to food
and tend to avoid food that is rich in iron and Vitamin C
(e.g. liver and spinach)
Drink a lot of coffee which reduces the absorption of
iron in the body.
If pregnant foetus can absorb too much iron through
placenta.
If pregnant – increase requirement in blood volume.
Drink a lot of tea, tannin compromises iron absorption. (3)
UNDERSTANDING LO 12.2.1
Downloaded from hlayiso.com
6 CONSUMER STUDIES (Memo) (SEPTEMBER 2012)
2.6 (a) A stable weight is maintained.
Good nutrition provides the nutrients needed to supply body-
building materials and high-energy foods to help keep body
weight stable.
Also supplies sufficient energy to be able to exercise, which also
builds muscle and helps maintain a stable weight.
The emphasis is on healthy balanced meal pattern. (3)
(b) Lost nutrients are replaced.
This loss occurs as result of diarrhoea, night sweats and
vomiting. Good nutrition replaces the fluid and electrolytes lost
and this includes offering water, soups, fruit juices, supplying
vitamins and minerals which are essential to help fight infection.
Energy levels are also increased.
The immune system is boosted.
Increase fruit and vegetables.
Drink clean, safe water to replace lost fluids. (3)
(c) The immune system functions better.
Good nutrition provides sufficient protein, energy, vitamins and
minerals all necessary for supporting, protecting, maintaining
and strengthening the immune system, thus slowing down the
progression of HIV and Aids.
The sufferer’s well-being is improved, and this also strengthens
the immune system.
Includes Vitamin C, Vitamin A, Vitamin B6
Minerals Selenium and Zinc.
Increase fruit and vegetable intake (3)
ANALYSING LO 12.2.1
TOTAL SECTION B: 40
Downloaded from hlayiso.com
(SEPTEMBER 2012) CONSUMER STUDIES (Memo) 7
SECTION C: CLOTHING
QUESTION 3
3.1 3.1.1 Style In a dress the lines that distinguish one from another. (2)
3.1.2 Fashion fad is fashion that is short-lived. Fads are usually
quickly accepted by a relatively small group of people. (2)
3.1.3 Haute couture is a term given to the creation and manufacture
of fashion where the designer develops his or her own ideas
rather than trying to meet the requirements of individual clients.
New garment styles worn by a few fashion leaders. Good
quality, excellent workmanship and expensive. (2)
3.1.4 Fashion trend is the general direction that a fashion silhouette
takes, for example, the length of a hemline. (2)
REMEMBERING LO 12.2.4
3.2 Picture A – Culture – the Sari indicated that the woman is of the Indian
culture.
OR
Religion – The headscarf may indicate that the woman is of
the Muslim Faith (2)
Picture B – Occupation the Chef’s jacket and hat indicates that this man
is a chef. (2)
Picture C – Activity – the tracksuit and sports shoes indicates that woman
is probably going to do some sort of exercise. (2)
APPLICATION LO 12.2.4
3.3 Well-known personalities or celebrities influence fashion as
consumers like to copy what they wear.
Different market segments demand different fashions e.g. clothes
for the youth, the elderly, the physically disabled men and women,
ethnic and religious groups.
Geographical living patterns – people living in cities are exposed to
fashion and will buy new fashions, whereas people living in rural
areas do not buy clothes so often.
A high level of education influences fashion change positively as
usually educated people have access to more resources to make them
aware of new fashions.
Cross-cultural contact and sub-cultural groups introduce new
fashions to one another.
Cultural festivities – visitors are exposed to new fashions at these
events.
Religion – Less restrictive than in the past
Increased mobility – better infrastructure therefore more leisurewear
as people can travel to holiday destinations.
More women in the workplace – therefore greater demand on
fashion industry to meet both work wear and lifestyle needs.
Education level – educated people more fashion conscious
Geographic pattern changes, e.g. move to cities – more fashion
conscious
Lifestyle changes – war/natural disasters, e.g. floods – fashions change
slows down. (Any 4) (4)
REMEMBERING LO 12.2.4
Downloaded from hlayiso.com
8 CONSUMER STUDIES (Memo) (SEPTEMBER 2012)
3.4 It indicates financial success and status amongst the youth as a new
class is created, e.g. Adidas ✓
Gives a sense of belonging/peer acceptance and popularity, because
no one wants to be regarded out of fashion ✓
Brand loyalty: seen as a status symbol, sporting clothes indicate social
groups among the youth (Puma, Nike, Adidas) ✓
Associated with good quality and authenticity ✓
Boosts self-image or self-esteem because only the best is good
enough ✓
Young adults have distorted value systems, perception that brand
names is a must have/superior fashion trends ✓ (Any 5) (5)
APPLICATION LO 12.2.4
3.5 Teenagers seek the approval of others to be recognised as individuals,
and to be accepted by their peers.
Wearing clothes that your peers wear (labels) make one belong to a
group and therefore make one feel good.
Social identity is increased indicating that one belongs to a certain
group.
Peers often have a fashion, change with the fashion, which enables
others of the same age to conform and this gives them a sense of
strength, i.e. stronger in numbers.
A higher economic status, if they wear branded labels that are
expensive and buy from a specific shop. (5)
APPLYING LO 12.2.4
3.6 Smart to make a good impression.
Clean and neat to convey a positive impression.
If you wear clothes that are different or way-out it might create a
negative first impression.
Accessories suit the outfit to indicate a good impression or/and
personality.
Dress to suit the environment, this shows an interest in the workplace
and that you have gone to the trouble to find out.
Suitable colour, e.g. blue suit because it is a soothing colour. (Any 2)
(2x2) (4)
APPLICATION LO 12 2 3
Downloaded from hlayiso.com
(SEPTEMBER 2012) CONSUMER STUDIES (Memo) 9
3.7 Clothes must be comfortable, as you are in the outfit all day.
Select colours which suit one’s personality, you will feel good in the
clothing and project confidence in the workplace.
Select clothes that do not date, fad styles will have a limited lifespan
and be expensive to replace.
Fashion and fads can be reflected in small details, such as
accessories, which reflect current fashion; these should be coordinated
so that they can be mixed and matched.
Easy-care fabrics and styles should be chosen, to save time on
maintenance and laundering.
You will know what you already have.
You will be able to budget as to what you will need to buy.
Able to make better choices and save the environment.
You will be able to tell what accessories are available for clothes
you have.
Easier and quicker to dressing.
Save money – buy fewer items.
Fit your figure type and working activities, including social occasions
that form part of your work responsibilities.
Ideally a different outfit for every day of the week.
Clothes are suitable for your work situation and reflect the image of the
company you work for.
Best quality that you can afford, which will last longer.
A core of basic, classic styles in neutral colours that will not date
easily.
Items can be mixed-and-matched/co-ordinated in terms of style, colour
and texture.
More shirts than bottoms (3-5 tops for every one bottom)
About 70-80% plains and 20-30% prints.
Avoid impulse shopping.
Do not duplicate items. (Any 8) (8)
APPLICATION LO 12.2.3
TOTAL SECTION C: 40
Downloaded from hlayiso.com
10 CONSUMER STUDIES (Memo) (SEPTEMBER 2012)
SECTION D: HOUSING AND SOFT FURNISHINGS
QUESTION 4
4.1 4.1.1 Access bond.
This type of bond offers you the opportunity to draw from your
bond account.
You can transfer extra money into this account to pay the
bond off sooner. (2)
REMEMBERING LO 12.2.5
4.1.2 Transfer fees.
Fees paid to transfer the property to the new home owner.
The amount depends on the purchase price of the property
Tax collected on behalf of the government by the Receiver of
Revenue
Buyer pays transfer costs – payable before property can be
registered in new owner’s name. (Any 2) (2)
REMEMBERING LO 12.2.5
4.1.3 Full title/freehold.
The home owner has full ownership of the house and
property.
Structural changes may be made to the outside and inside of
the building, subject to approval by the local municipality.
Rates and taxes are payable by the home owner.
Owner responsible for all costs including rates and taxes.
(Any 3) (3)
REMEMBERING LO 12.2.5
4.2 The buyer must show the bank that they have some form of
security/collateral/surety
Must be permanently employed, and that your job is stable, or proof of
pension.
The property that you want to buy must be worth at least the amount of
the loan
Monthly repayment/instalment must constitute less than 25% of one’s
salary if single.
Must be able to repay the bank in instalments over a period of 20-30
years. (Any 3) (3)
REMEMBERING LO 12.2.5
Downloaded from hlayiso.com
(SEPTEMBER 2012) CONSUMER STUDIES (Memo) 11
4.3 4.3.1 A lease agreement is a legal agreement between the
landlord/lessor and the tenant/lessee, indicating each one’s right
and responsibilities. (2)
REMEMBERING LO 12.2.5
4.3.2 The lease agreement would indicate to the family their rights
and responsibilities and if they did not adhere to these then
the landlord might have the right the evict them, or if they did
read the lease agreement, they might have a case against
the landlord.
If the agreement states the rights and responsibilities of the
landlord, he may have a right to evict them.
If the agreement was signed by both parties then it is legal
and binding and the family might now be wasting the judge’s
and their own time. (3)
APPLICATION LO 12.2.5
4.3.3 The home would be theirs and they would not have to worry
about the landlord, or corporate body, if they wanted to
make changes.
Can make changes or make further developments without
consulting a second person(s).
The family would have a form of collateral/security for
themselves, and if they need to borrow more money.
They are the legal owners and it can bequeath it to
someone.
Have an asset that can be sold for profit, i.e. financial
investment.
Rent out a room to obtain extra money, without obtaining
permission.
Can run a business from home if the local authority gives
permission, which could save money, and do not have to
ask the landlord.
Sense of pride – look after one’s property with pride and fit
into the community.
Sense of independence. (Any 4) (4)
REMEMBERING LO 12.2.6
4.3.4 Occupational rent
Moving expenses
Property rates and taxes
Rates clearance certificate
Service connections fees
Miscellaneous expenses (Any 4) (4)
REMEMBERING LO 12.2.6
Downloaded from hlayiso.com
12 CONSUMER STUDIES (Memo) (SEPTEMBER 2012)
4.4 Water, electricity, refuse and sewerage accounts must be paid.
Paying rates and taxes to the municipality.
Security costs such as an armed-response company.
Maintenance
Home owners insurance
Household insurance is to ensure the contents of the home
Bond repayment (owner of the house) or rent (tenant)
Mortgage (bond) protection insurance (owner of the house). (Any 3) (3)
REMEMBERING LO 12.2.6
4.5 Transactions – Advantages and disadvantages.
Transaction Advantages Disadvantages
4.5.1 Debit card No interest Large amount of
Get product after money – unsafe.
payment If using cheque,
Get discount in many high fraud risks.
instances
Buy where you get
best value for money
Avoid debts/control
finances
Can use the item
immediately.
(2) (2)
4.5.2 Credit card Do not carry cash The money spent is
Have a choice of paid later.
payment schedule Unless carefully
Instalments paid over con-trolled, can be
period of time. beyond
affordability.
High interest
payable
High risk of fraud
(1) (1)
(3x2) (6)
COMPREHENSION LO 12.2.6
4.6 Recycling can create many jobs.
Saves money because it requires far less energy to recycle than to
produce products from raw materials.
Saves resources by reducing the need for raw materials and can save
money and reduce pollution.
Preserves air and water quality because of less decomposition and
pollution.
It is clear that waste is unsightly and also impacts negatively on health.
By recycling, South Africans can save a lot of money and live in a
cleaner, healthier environment.
Reduce garbage and limit landfill sites
Saving energy by reusing instead of producing new products
Recycling kitchen waste as compost (Any 4) (4x2) (8)
EVALUATION LO 12.2.7
TOTAL SECTION D: 40
Downloaded from hlayiso.com
(SEPTEMBER 2012) CONSUMER STUDIES (Memo) 13
SECTION E: THEORY OF PRODUCTION AND MARKETING OF FOOD,
CLOTHING AND SOFT FURNISHINGS
QUESTION 5
5.1 5.1.1 Quality control It means that a product is of a particular level of
excellence or standard. (2)
5.1.2 Break-even It is the point where all the costs of the product are
covered by the sales. Sales after this point will be a profit. (2)
5.1.3 Target group It refers to a section of customers that a business
has decided to aim its marketing efforts toward. (2)
5.1.4 Sustainable Being able to stay profitable and generate income
to stay in business. (2)
REMEMBERING: LO 12.4.3
5.2 Ensure a smooth flow of processes.
Use of efficient methods and procedures.
Important for efficiency – reduce mistakes.
Serves costs through better utilisation of time, material and labour.
Makes it easy to gather feedback at point of production.
Quality assurance can be applied. (Any 4) (4)
REMEMBERING LO 12.4.3
5.3 Keep it short and simple.
Be specific and accurate in your description.
Plan the layout carefully.
Place the attention grabbers so that they highlight the best features of
your product.
Use a font that is easy to read.
The message must be easy to understand and be
sincere/informative/customer-oriented. (Any 5) (5)
REMEMBERING LO 12.4.1
5.4 A sample/prototype will show the customer exactly what the final
product would be like.
A sample or prototype displays the quality of the product.
Once customers have seen the product, large orders can be
secured/visual displays could encourage orders. (3)
APPLYING LO 12.4.1
Downloaded from hlayiso.com
14 CONSUMER STUDIES (Memo) (SEPTEMBER 2012)
5.5 To see your financial position at a glance.
For evidence of proof of income and expenditure for auditing/shows
how money or income is spent/shows financial position at a glance.
Records are needed for filling in tax forms.
Helps to make sensible decisions.
Helps to set goals and obtain the funds to attain the goals/future
planning.
It helps to ensure that you can pay your monthly expenses/prevent the
business from being blacklisted
A tool to monitor/and evaluate/the sustainability of the business/monitor
financial performance on an on-going basis/helps to identify income or
expense problems before it is too late/make sure that enough profit is
made/setting aside money for future use if the business has a good
turnover
To be able to buy stock on credit
To offer customers the option of purchasing on credit (Any 4) (4)
UNDERSTANDING LO 12.4.1
5.6 5.6.1 A person who starts and manages his/her own business.
A person who recognises business opportunities, has the
courage to seize them, and the ability to manage them.
A person who sells or produce products or services, in order
to make a profit. (Any 2) (2)
REMEMBERING LO 12.4.2
5.6.2 Lack of management skills.
Poor decision making.
Poor business knowledge
Poor technical skills.
Shortage of capital.
Customer credit.
Over investing in premises, equipment.
Poor planning.
Stock shortage.
Attitudes – success requires hard work.
Poor ethics – dishonesty (Any 5) (5)
APPLICATION LO 12.4.2
Downloaded from hlayiso.com
(SEPTEMBER 2012) CONSUMER STUDIES (Memo) 15
5.7 5.7.1 Net profit Profit = selling price – cost price
= R50 – R30 = R20 (3)
5.7.2 Profit Profit x 100
percentage Sales
20 x 100
50
= 40% (3)
5.7.3 Unit price Unit price = selling price number of products
= R50 10
= R5 per product (3)
APPLICATION LO 12.4.3
TOTAL SECTION E: 40
GRAND TOTAL: 200
Study this subject
Revise the topics in this paper, then practise them question by question.
- Grade 12 Consumer Studies notes
CAPS revision notes with worked examples.
- Consumer Studies questions by topic
Past exam questions sorted by CAPS topic, with memos where available.
- All Grade 12 Consumer Studies past papers
Past papers by year, with memos where available.
- Grade 12 past papers
More Consumer Studies and other subjects in this collection.
Recommended for this subject
More papers and memos for this grade and subject.

Memorandum
Consumer Studies Grade 12 Eastern Cape Mock 2025 Memo

Memorandum
Consumer Studies Grade 12 NSC June 2025 Memo (English)
--8a5e377e-56ba-4e74-bf85-3168556146ef/v1-c25ccd3585e5fad59a83/card.webp)
Memorandum
Consumer Studies Grade 12 NSC November 2025 Memo (Afrikaans)

Memorandum
Consumer Studies Grade 12 Eastern Cape Prelim 2024 Memo (Afr)

Memorandum
Consumer Studies Grade 12 Eastern Cape Prelim 2024 Memo (English)

Memorandum
Consumer Studies Grade 12 Eastern Cape Mock 2023 Memo (Afrikaans)
Related documents

Memorandum
Consumer Studies Grade 12 Paper 1 Eastern Cape Mock 2012 Memo

Question paper
Consumer Studies Grade 12 P1 Eastern Cape Mock 2012 QP

Question paper
Consumer Studies Grade 12 P1 Eastern Cape Mock 2012 QP

Memorandum
Consumer Studies Grade 12 Eastern Cape Mock 2023 Memo (English)

Memorandum
Consumer Studies Grade 12 Eastern Cape Mock 2022 Memo (Afrikaans)

Memorandum
Consumer Studies Grade 12 Eastern Cape Mock 2022 Memo (English)
More from Grade 12 Consumer Studies

Annual teaching plan
Gr 12 Con Stu ATP 2023 24

Question paper
Consumer Studies Grade 12 Eastern Cape Mock 2025 Question Paper

Question paper
Consumer Studies Grade 12 NSC June 2025 Question Paper (Afr)

Question paper
Consumer Studies Grade 12 NSC November 2025 Question Paper

Errata
Consumer Studies Grade 12 Eastern Cape Prelim 2024 Errata

Question paper