2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12
2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12 (TERM 1)
TERM 1 WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10, 11
DATE
CAPS TOPIC Introduction Domestic, regional, and Domestic, regional, and Map work and tour Map work and tour Map work and tour Map work and tour Map work and tour Map work and tour REVISION &
international tourism international tourism planning planning planning planning planning planning MARCH
CONTROLLED
TEST
CAPS REF p. 31 p. 31 p. 31 p. 31 p. 31 p. 32 p. 32 p. 32
CONCEPTS, Introduction to Gr 12 Global events of Political situations and Recap of Gr 11 • Choice of transport Compiling a day-by-day Compiling a tour Health Travel documentation: Review and
SKILLS, AND Tourism: international significance: unforeseen occurrences content, and accommodation itinerary: budget: • Concepts: World • Travel documents consolidate with
VALUES Baseline assessment • Concept: Global event of international supplementary notes to suit customers’ • The main aspects of an • Factors influencing Health Organisation required when visiting a reinforcement
Grade 12 Tourism content - Sporting events: FIFA significance: CAPS ref p28 needs and itinerary (description of the development of a (WHO), health given country, valid activities in class to
map World Cup, Wimbledon, • Concepts: Political The tour itinerary: preferences transport, budget certificates, travel clinics, passport, visa, and health assess the
Grade 12 Tourism Comrades, Tour de situation and unforeseen • Concepts: Itinerary, • Choice of tourist accommodation, • Develop a basic compulsory and certificate (cholera and learners’ grasp of
programme of assessment France, Olympic Games. occurrence logical tour planning, attractions and attractions and activities, tour budget. Indicate recommended yellow fever) the learning
Grade 12 Tourism PAT • Examples of recent scheduled tours activities to suit including stops for meals) expenses for travel, vaccinations Requirements for tourists material
- Other events: G8 Summit,
summits on climate change political situations such as • Factors to consider tourist profiles • Factors to consider accommodation, • Precautions to take travelling between countries Examples of
(to be mentioned as civil war, terrorism, general when planning an Resources: A colour when drawing up an meals, visiting tourist when travelling to high- • How to obtain an activities may
examples, do not study the unrest itinerary road map of South itinerary (focus on logical attractions, shopping, risk destinations (malaria, international driver’s include a class
events as such) • Examples of unforeseen Africa and the planning) and tips bilharzia, cholera areas). license quiz, games, short
• Different types of
occurrences such as SADC countries, • Drawing up itineraries Vaccinations required for tests, drawing
• The positive and negative itineraries • Passport: Requirements
tsunamis, earthquakes, and brochures of according to different entering, leaving areas of concept maps,
impact of global events on • The writing of an for obtaining a passport,
other natural disasters, the accommodation and scenarios high risk, such as yellow class competitions,
international tourism itinerary completion of an online
global recession, diseases, tourist attractions, fever, hepatitis, TB and working through
• The impact of hosting a Example: application form
accidents, and economic Tour plans and route internet HIV, Aids risks for previous
global event on domestic planning: Day, time*, transport, • Visa: Requirements for examination
tourism in the host country upsets (identify recent accommodation, inbound tourists obtaining a visa,
examples, do not study the • Develop tour plans to question papers,
- the economy of the host attractions, activities, and • Recommended health completion of an
political situations and suit specific tourists’ etc.
country budget precautions for tourists application form
unforeseen occurrences as profiles, available visiting health risk areas,
• The advantages and budget and time (*Times may be included, • Concepts: Duty-free
such) but the main focus should such as bottled water, goods, prohibited goods,
disadvantages for the host • Route planning
• The impact of these be on the logical spread, sun block, preventative green channel, red
country (within a tourism
situations and occurrences variety, and medicine channel, to declare, travel
context): Development in
infrastructural services, on international tourism and appropriateness of Safety allowances
investment, foreign the economy of the affected activities) • Reasons why the safety • Customs regulations
exchange income, the country of tourists in South Africa when departing from or
multiplier effect Resources: Recent is important arriving in South Africa.
. information should be • General safety Access to and interpreting
accessed from the media precautions for tourists: In of customs information
car, in public areas , Resources: The GSA
street, in hotel room, at Travel Agents’ Sales
the airport, after dark Guide, the internet
REQUISITE Baseline assessment to Grade 10 Domestic tourism CAPS ref p18 Grade 10 Map work and tour planning CAPS ref p17
PRE- determine the background Grade 11 The domestic tourism growth strategy CAPS ref Grade 11 Tour itinerary CAPS ref p28
KNOWLEDGE knowledge and understanding p25
of DRI
RESOURCES • Grade 12 subject support packages, e.g. videos, interactive lessons, summaries
(NOT • Exam questions from past NSC examination question papers (2014 – 2021)
TEXTBOOK) • To be extended by the teacher
TO ENHANCE
LEARNING
INFORMAL To be completed by the teacher
ASSESSMENT
REMEDIATION
SBA FORMAL Planning and preparation: Task 1
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Gr 12 Tou ATP 2023-24.pdf
Tourism · Grade 12. Annual teaching plan, 5 pages. Read online or download the PDF.
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2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12
2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12 (TERM 2)
TERM 2 WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10-11
DATE
CAPS TOPIC Map work and tour Map work and Map work and Tourist Tourist Tourist Tourist attractions Domestic, regional Marketing Foreign exchange Foreign JUNE CONTROLLED
planning tour planning tour planning attractions attractions attractions and international exchange TEST OR MID-YEAR
tourism EXAMINATION
CAPS REF p. 32 p. 32 p. 32 p. 33 p. 33 p. 33 p. 34 p. 34 p. 35 p. 34 p. 34
CONCEPTS, World time zones: World time Calculations of Famous world icons Famous world Famous world Factors contributing Foreign market Recap of Gr 11 Foreign exchange Foreign Review and
SKILLS, AND • Concepts: Time zone, zones: world times and attractions: icons and icons and to the success of a share – statistics content, The term “gross exchange consolidate with
VALUES UTC, Greenwich, • Introduction to a when (*World heritage attractions: attractions: tourist attraction: regarding inbound supplementary notes domestic product” • Differentiate reinforcement activities
hemispheres, equator world time zone travelling sites) (*World heritage (*World heritage • Excellent marketing of international CAPS (GDP) and its between bank in class to assess the
and seasons, standard map between • The difference sites) sites) tourism products tourism ref p28 benefits to the selling rate (BSR) learners’ grasp of the
time, local time, the • Concept: countries: between a tourist Study the icons Study the icons locally and, or Interpretation of South African and bank buying learning material.
Different types of
international date line, Daylight • Calculations to attraction and an according to the according to the internationally, statistics with economy rate (BBR) Examples of activities
promotional,
the 24-hour clock savings time determine arrival icon instruction in Gr instruction in Gr sustainable, and reference to: advertising techniques
• The multiplier • The effect of may include a class
(00:00– 23:59), latitude, (DST). Reasons time and • Reasons why 12 examination 12 examination responsible • foreign arrivals to effect and link to exchange rates on quiz, games, short
used in the tourism
longitude for this practice departure time specific tourism guideline guideline under management plans, South Africa (land the GDP international tests, drawing concept
industry
• The impact of with and without attractions and, or under the following the following efficiency and ethical and air travel The marketing budget
• The concept tourism, affecting maps, class
DST and flying physical features headings: Location headings: Location behaviour of staff and markets) and how “strong” and both inbound and competitions, working
time zones and Marketing South Africa
daylight saving time (a time zone are regarded as on a world map on a world map management, the arrival statistics as a tourism
“weak” rand outbound tourists, through previous
map must be icons. The (country, city, (country, city, positive experience of can • The relative and how these examination question
on travel destination
provided. economic town, area), town, area), visitors, safety and determine foreign strength and influence travel papers, etc.
planning and Marketing South Africa
travelling Learners are not significance of reason(s) Why is it reason(s) Why is it crime prevention, market share
as a tourism
relative weakness patterns of South
required to know icons for a an icon, brief an icon, brief general appearance, • Most visited
destination:
of a currency at Africans travelling
which countries country, area description of the description of the and upkeep of the provinces in South specific times to developing
• Profile and icon, picture of the icon, picture of the • The importance of • Interpret a
apply DST) attraction, Africa countries as well
statistics of icon icon marketing South Africa currency rate sheet
• Concepts: Jet considering the • Length of stay in as to developed
tourists visiting internationally • Convert the major
lag and jet needs of people with each province countries
these icons • increase in annual currencies to South
fatigue disabilities, universal • Average expenditure
volume of foreign African rand and • Fluctuations in
• Symptoms of access per tourist
arrivals to SA convert South exchange rates
jet lag • Characteristics of a • Activities undertaken
• increase in African Rand into
• How to successful tourist whilst in South
international selected currencies
minimise and attraction: actual Africa.
awareness of South to understand the
ease the number of visitors Africa as a travel
effects of jet Resources: Internet, buying power of
exceeds the target destination
lag StatsSA, South different currencies
number of visitors, • The core business of SA
African Tourism (use only
repeat visits, income Tourism:
(annual tourism exchange rates
generated exceeds - Marketing South Africa
reports), travel expressed as 1
target figures, internationally as a
journals and unit of foreign
positive impact on tourism destination of
magazines, provincial currency = value in
local community and choice
tourism authorities rand, i.e. 1 USD =
environment - Maintaining and R7, 60.
enhancing the
standard of facilities Calculators may be
and services for used for
tourists calculations –
- Coordinating the rounded off to two
marketing activities of decimals, e.g. R34,
role players in the 56)
industry
• Opportunities for
marketing SA
internationally: ITB
(Berlin), World Travel
Market (London)
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2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12
TERM 2 WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10-11
• Funding for SA
Tourism’s international
marketing initiatives: the
role of Tourism
Marketing Levy South
Africa (TOMSA)
• The concept: Branding –
South Africa’s brand
logo
• Introduction to the
Tourism Indaba travel
trade show and the
Getaway show as
opportunities to promote
South Africa and the
southern African region
to the world
REQUISITE Grade 10 map work and tour planning CAPS Grade 10 Tourism Attractions CAPS Grade 10 Grade 10 Grade 11
PRE- Ref p17 ref p19 Domestic tourism statistics Marketing of tourism products, services, and Foreign exchange and its value to the South
KNOWLEDGE Grade 11 tour itinerary CAPS ref p28 Grade 11 tourism attractions CAPS ref p16 sites African economy, conversion of currencies
CAPS ref p27 Factors to consider during the marketing CAPS ref p26
process
CAPS ref p20
Grade 11
Promotional, advertising techniques
Marketing budget
CAPS ref p28
RESOURCES • Grade 12 subject support packages, e.g. videos, interactive lessons, summaries
(NOT • Exam questions from past NSC examination question papers (2014 – 2021)
TEXTBOOK) • To be extended by the teacher
TO ENHANCE
LEARNING
INFORMAL To be completed by the teacher
ASSESSMENT
REMEDIATION
SBA Planning and preparation: Task 3 Task 2
FORMAL • Tourism skills assessment task Tourism skills assessment task Mid-year examination OR controlled test
ASSESSMENT • Mid-yearexamination OR controlled test
• PAT 100 marks
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2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12
2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12 (TERM 3)
TERM 3 WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10 WEEK 11
DATE
CAPS TOPIC Domestic, regional
Sustainable and Sustainable and Communication and
and international Culture and heritage Tourism sectors Tourism sectors REVISION PREPARATORY EXAMINATION
responsible tourism responsible tourism customer care
tourism
CAPS REF p. 35 p. 36 p. 36 p. 36 p. 36 p. 37 p. 37
CONCEPTS, SKILLS, Forms of payment The three pillars of Responsible tourism World Heritage Methods to obtain Recap of Gr 11 Conditions of Review and
AND VALUES when travelling sustainable tourism and tourists Sites: customer feedback and content, employment: consolidate with
internationally (people, profit, planet) • Codes of conduct for • Concept: World measure customer supplementary notes Basic conditions of reinforcement
Concepts • Concept and tourist behaviour Heritage Site satisfaction: CAPS ref p29 employment in one activities in class to
• Electronic fund background of the triple (social, economic, and • The role of • Concept: Customer Job and career chosen field of the assess the learners’
transfers (EFT) bottom line approach environmental UNESCO: Logo and feedback opportunities in the tourism industry, such as grasp of the learning
• Telegraphic • Environment (planet): • How can a tourism main function • Purpose of obtaining tourism sectors, airlines or hotels or material
transfers (SWIFT Good environmental destination attract customer feedback subsectors, and national parks Examples of activities
• Types of World
transfers) practices, such as environmentally related services • The contract of may include a class
Heritage Sites: • Methods to obtain customer
• Bank drafts resource management (people, planet, profit) Entrepreneurial employment quiz, games, short
natural and cultural feedback, such as surveys,
• Internet payments (energy and water), conscious tourists? opportunities in describing basic tests, drawing
World Heritage Sites questionnaires, feedback
• Foreign bank notes waste management tourism conditions of concept maps, class
• The contribution of FTT (refer to sites studied cards, follow-up calls, SMS
(cash) (reduce, re-use, employment, such as competitions, working
towards encouraging under “attractions” in messages on cell phones, Professional image in
• Credit cards (Visa, recycle), litter control, working hours, through previous
responsible and term 2) web-based responses the tourism industry:
MasterCard, pollution control, uniform allowances, examination question
sustainable practices • A description of all • How to analyse feedback: How the following factors
American Express, environmentally friendly travel benefits, leave, papers, etc.
Diners Club) • Make use of case the World Heritage Study and capture the contribute to a
building, promotion of studies of companies Sites in South Africa, feedback data to determine professional image in the core duties, fringe
• Preloaded foreign indigenous flora and benefits, remuneration
currency debit cards that practise the triple their location on a the extent of customer tourism industry
control of alien invasive bottom-line approach map of South Africa, satisfaction and deductions,
such as cash • The image of the
plants in grounds and and how they meet termination of service,
passport card, travel Resources: Examples of Identify the most common company such as the
gardens UNESCO criteria use professional
wallet, international company initiatives from complaints name, logo, slogan,
• Economy (profit) latest information accountability and
travel card the internet and printed Decide on an action plan. website, stationery,
• The role of responsibility, service
Advantages and media. Sources of • The value of the Start the intervention marketing material,
business ethics
disadvantages of information on World Heritage Sites process. product packaging,
• The responsible responsible tourism (e.g. to South Africa’s physical appearance of Resources: Refer to the
each form of payment • The impact of the service Department of Labour:
attitude of a tourism Responsible Tourism tourism industry delivered by an the business,
business towards Handbook, FTT website, environmental policies, Basic Conditions of
organisation on its Employment Act
the people and Gauteng Responsible business profitability customer service
environment it Tourism Handbook, etc.) policies (www.labour.gov.za) for
affects working conditions
• The image of the staff
• Ways to practise it: such as professional The purpose and value
Ownership, appearance, uniforms, of a code of conduct:
employment, dress code (if no • Purpose: Spells out
procurement of uniforms are worn), expected conduct of
local goods and personal hygiene, staff in the performance
services, etc. grooming, interaction of their duties, and
• Social (people): with customers, guidance for staff
Considering the positive communication skills members faced with
and negative effects of ethical challenges
tourism on local • Value: Creates a co-
communities, culture, operative, collaborative
and heritage atmosphere, promotes
Corporate social integrity in the
investment (CSI) in workplace
tourism, such as
financial or nonfinancial
support given by tourism
companies to health,
sport, education, youth
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projects
4
2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12
2023/24 ANNUAL TEACHING PLANS: TOURISM: GRADE 12 (TERM 4)
TERM 4 WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 WEEK 7 WEEK 8 WEEK 9 WEEK 10
DATE
CAPS TOPIC REVISION REVISION REVISION REVISION NSC EXAMINATION
CONCEPTS, Review and consolidate with Review and Review and consolidate Review and consolidate
SKILLS, AND reinforcement activities in class to consolidate with with reinforcement with reinforcement
VALUES assess the learners’ grasp of the reinforcement activities in class to activities in class to
learning material activities in class to assess the learners’ assess the learners’
Examples of activities may assess the learners’ grasp of the learning grasp of the learning
include a class quiz, games, short grasp of the learning material material
tests, drawing concept maps, material Examples of activities Examples of activities
class competitions, working Examples of activities may include a class quiz, may include a class
through previous examination may include a class games, short tests, quiz, games, short tests,
question papers, etc. quiz, games, short drawing concept maps, drawing concept maps,
tests, drawing class competitions, class competitions,
concept maps, class working through working through
competitions, working previous examination previous examination
through previous question papers, etc. question papers, etc.
examination question
papers, etc.
RESOURCES
(NOT • Grade 12 subject support packages, e.g. videos, interactive lessons, summaries
TEXTBOOK) • Exam questions from past NSC examination question papers (2014 – 2021)
TO ENHANCE • To be extended by the teacher
LEARNING
INFORMAL To be completed by the teacher
ASSESSMENT:
REMEDIATION
SBA
November NSC examination
FORMAL
200 marks
ASSESSMENT
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