NATIONAL
SENIOR
SENIOR CERTIFICATE
CERTIFICATE
GRADE 12
HOSPITALITY STUDIES
NOVEMBER 2025
MARKING GUIDELINES
MARKS: 200
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Hospitality Studies Grade 12 NSC November 2025 Memo (Eng)
Grade 12 Hospitality Studies memorandum from the NSC November Exam 2025 (English), 17 pages. Read online or download the free PDF.
Hospitality Studies · Grade 12 · NSC November Exam · 2025. Memorandum, 17 pages. Read online or download the PDF.
- Subject
- Hospitality Studies
- Grade
- Grade 12
- Document type
- Memorandum
- Year
- 2025
- Exam period
- NSC November Exam
- Curriculum
- CAPS
- Pages
- 17
- File size
- 552.2 KB
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NSC November Exam 2025
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Hospitality Studies 2 DBE/November 2025
NSC – Marking Guidelines
SECTION A: SHORT QUESTIONS
QUESTION 1
1.1 MULTIPLE-CHOICE QUESTIONS
1.1.1 C✓ M115 F207
1.1.2 A✓ M52 F10
1.1.3 C✓ M137-143 F149
1.1.4 A✓ M66 F12
1.1.5 D✓ M194 F37
1.1.6 A✓ M47 F5
1.1.7 B✓ M172
1.1.8 C✓ M132 F163
1.1.9 B✓ M153 F177
1.1.10 D✓ M150 F167-170 (10)
1.2 MATCHING ITEMS
1.2.1 E✓ (ii)✓ M18
1.2.2 A✓ (v) F138
1.2.3 C✓ (i) (6)
1.3 ONE-WORD ITEMS
1.3.1 Aspic✓ M F162
1.3.2 Off consumption/ Off site licence✓ M168 F55
1.3.3 Steam✓ M122 F185
1.3.4 Salt/Tomato/acid (vinegar/lemon juice/lime)✓ M104 F183
1.3.5 Bellboy/Doorman/Porter/Security/Valet/ Parking M6 F124
attendant✓
1.3.6 Blinis✓ M69
1.3.7 Liver/Kidney/Sweetbreads✓ M80 F190
1.3.8 Chakalaka/Atchar✓ M152 F175
1.3.9 POS/Point of Sale/EPOS✓ M37 F101
1.3.10 Cholera✓ M25 F78
(10)
1.4 SELECTION M2-3
1.4.1 C/maintenance/house keeping F108-
1.4.2 A/bar,D/conference room/function room 119
1.4.3 B/laundry (4)
1.5 SEQUENCE
1.5.1 C✓, A✓, E✓, D ✓, B✓ M136
(Correct order) F148
(5)
1.6 SELECTION ITEMS
1.6.1 C, D✓,F✓, I✓,J✓ (Any order) M192
F36
(5)
TOTAL SECTION A: 40
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Hospitality Studies 3 DBE/November 2025
NSC – Marking Guidelines
SECTION B: KITCHEN AND RESTAURANT OPERATIONS;
HYGIENE, SAFETY AND SECURITY
QUESTION 2
2.1 2.1.1 • There will be workflow disruption due to shortage of 1 staff
member/takes longer to do the task/shortage of skills/business
operations is negatively impacted as it may result in a limited
menu
• It will reduce productivity/reduce service delivery/slow service
• Staff morale will be low
• Employees can also experience fatigue because of the extra
workload/staff will be strained/overloaded
• There will be temporary/vacant posts available and the employer
will have to hire new/temporary employees
• The employer will have to retrain the employees which will lead
to time loss M27
• The business will lose income/profit F81
• Increase the cost due to rehiring and retraining (Any 3) (3)
2.1.2 Sam cannot be restricted from work because:
• food-service worker infected with HIV needn't be restricted from
work unless they have other infections (such as diarrhoea or
hepatitis)/TB
• the transmission of HIV/Aids in food and beverages is not a risk
• HIV/Aids cannot be transmitted by sharing utensils such as
knives, forks/ using the same bathroom facilities/cannot be
transferred by touching or being close to each other
• as long as Sam follows all standard hygiene practices, he is not
a threat to others
• it is against the law to discriminate against a person who is HIV M26
positive F79-
• there should be no infringement of human rights against privacy 80
(Any 2) (2)
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Hospitality Studies 4 DBE/November 2025
NSC – Marking Guidelines
2.2 2.2.1 The online reservation system will allow:
• guest to book rooms on a computer by making use of online
security
• the online security to protect the privacy and financial information
of the guests
• hotels/rooms to be compared on prices and facilities
• special deals and information on prices is easily accessible/ it
may be cheaper to book ahead of time
• last minute bookings to be made easily/convenient/at any time of
the day/night
• guest can have access to electronic hotel system which saves
money and time/fast/quick
• it allows for universal access/allow online access from the
comfort of your home
• it will secure the room ahead of time/instant confirmation
• limits administration upon arrival
• allows you to get reviews from previous guests’ experiences
• less mistakes are made as customers’ data is captured
automatically
• personal information is stored for future reference M40
• proof of communication for the guest and the establishment/ F103
going paperless (Any 3) (3)
2.2.2 • The name will be entered on the computer and registration card
will be printed
• The uploaded personal information/name of the guest will be
checked
• Once the reservation is displayed on the screen a room is
allocated from the list of vacant rooms/it will display the
reservation and type of room booked
• The family's credit card details will be captured and electronic
key is issued to the family
• The technology-based system also allows check-in to be done
using a laptop or a hand-held computer/tablet/cell phone
• Guest can check in while in the hotel lounge/at home to prevent
long queues M40
• At the same time during check-in, the guest's account is F104
created/confirms the amount already paid (Any 3) (3)
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Hospitality Studies 5 DBE/November 2025
NSC – Marking Guidelines
2.3 2.3.1 Jacob was unprofessional in his actions and displayed the
following:
• dishonest/Jacob was not honest✓ because he took the
earphones for himself/Jacob stole the earphones
• unreliable/untrustworthy✓found the earphones and did not
return them to the guest/reception
• disrespectful✓he did not respect Levile's property
• not a good team player/disloyal to his restaurant/he acted in
a way that does not represent a good team member of the
restaurant
• negative attitude✓ he was rude/not polite✓/inconsiderate
• not cooperative✓he did not respond positively to customer
care/not willing to assist
• no integrity/poor work ethics/unethicalhe denied seeing the M31
earphones/lied about the earphones✓ F88
(Any 2 ethics with an explanation each) (4)
2.3.2 • Jacob's behaviour will have a negative impact on the business
• His behaviour displayed bad customer care which will lead to
dissatisfied customers who will not be willing to pay for bad
service
• The dissatisfied customers/disappointing experience will lead to
customers not being loyal and not return to the business
• The customers will spread negative word of mouth/create a bad
image/ bad reviews of the restaurant that will not attract more
customers due to Jacob's behaviour/ bad reputation
• The business will lose more customers✓ M33
• It will decrease restaurant's income/profit F91
(Any 4) (4)
TOTAL SECTION B : 20
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Hospitality Studies 6 DBE/November 2025
NSC – Marking Guidelines
SECTION C: NUTRITION AND MENU PLANNING
FOOD COMMODITIES
QUESTION 3
3.1 3.1.1 • 30 minutes before the function starts/17:30/ 18:00/6pm M74
F15
(1)
3.1.2 • The snacks are small bite-sized/finger foods/mini snacks
• The snacks include a variety of flavours/ Ingredients/ savoury/
bacon stuffed mushroom, smoked salmon canapés and beef
sandwiches/sweet/mini fruit skewers, chocolate truffles
• Guest can pick up snacks with their hands/you don't need
utensils to eat the snacks/not messy/no bones to be discarded
off✓
• Hot and cold snacks are included/variety of temperatures
• There is a variety of shapes
• There is a variety of colours✓
• There is a variety of textures/soft/bacon stuffed mushrooms,
chocolate truffles and crunchy/crispy/mini fruit skewers, smoked
salmon canapés
• The snacks can be served attractively and creatively M74
• The menu caters for different customers/religions/cultures✓ F12
(Any 3) (3)
3.1.3 Not suitable:
• Mini Beef Sandwiches - The Hindu guest will not consume the
beef/cow is believed to be sacred
• Bacon stuffed Mushrooms - Hindu guest will not consume the
mushrooms are restricted from their diet/do not consume pork
products
• Smoked salmon canapés – Orthodox Hindu guests do not
consume fish/they are mostly vegan
• Chocolate truffles – contain egg yolk/alcohol which is not
suitable for Orthodox Hindu guests✓
Suitable:
• Mini fruit skewers - Hindu guests can consume fruits even if they
follow a strict vegetarian diet
• Chocolate truffles - Hindu guests do consume milk products/
there is no alcohol/egg in the truffles M44
• Smoked salmon canapés – Hindu guests do eat fish✓ F3
(Any 5) (5)
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Hospitality Studies 7 DBE/November 2025
NSC – Marking Guidelines
3.1.4 • Setup the tables and chairs scattered around the venue/chairs
randomly arranged around/arranged against the wall/ in
clusters✓
• Allow space for guests to move around
• Provide a couple of round high tables at which guests can
gather✓
• Place central table for the display of the food/ set up buffet
tables for snacks if self service will be used
• The buffet table should have a centre piece/focus point/flower
arrangement/hors d’ oeuvres can be placed on different levels
for attractive appearance
• Use candles/fairy lights to create an ambience/set the
tone/atmosphere
• Use decorations/linen to match the theme✓
• Place tablecloths on the tables/ tablecloths must hang to the
floor/hang equally on all sides
• Set up the necessary audio-visual equipment for
speeches/sound system for music
• Place cutlery holders on the buffet tables/scattered around the
tables/no utensils need to be placed on the table
• Place the cold snacks on the table before guests arrive
• Place a separate table for the beverages/mocktails✓ M179
• Have small collection tables for dirty dishes/glasses✓ F15
• Maintain a comfortable room temperature✓ (Any 4) (4)
3.2 3.2.1 Food cost = Smoked Salmon Canapés+ Mini Beef Sandwiches+
Bacon Stuffed Mushrooms +Mini Fruit Skewers Chocolate Truffles M62
= R500+ R640+R500+R360+R450✓ F23
= R2 450.00 (2)
3.2.2 Selling price = food cost÷ food cost % M62
= R2 450÷40%/0.40 F23
= R6 125 (3)
3.2.3 Net profit = Selling price – Total cost (FC+LC+OC)
= R6 125-[R2 450+R150+R400 (R100 x 2 hours x 2 cleaners)]
= R6 125-R3 000
= R3 125
OR
Net profit = Selling price – Total cost (FC+LC+OC)
= R6 125-[R2 450+R150+R200 (R100 x 2 hours for 2 cleaners)] M62
= R 6 125 – R2 800✓ F23
= R3 325✓ (4)
3.3 3.3.1 Pasteurisation:
• the milk is heated to 72/71°C for 15 seconds, then cooled to 4
°C destroying some microorganisms✓ M150
• is a preservation method that inactivates enzymes/it makes F169
enzymes inactive (Any 2) (2)
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Hospitality Studies 8 DBE/November 2025
NSC – Marking Guidelines
3.3.2 Preservation Distinguish
method
• boiling the milk above 100 °C/ higher than
boiling point/ no moisture is removed
Sterilizing/ • boiling will eliminate/kill microorganisms'
boiling (1) • no growth of bacteria
• Hermetic sealing prevents microorganism
from entering✓ (Any 2)
• milk is frozen and temperatures are lowered
to below 0 °C/ no higher than -18 °C /no
moisture is removed
Freezing (1) • microorganisms are not killed/ eliminated
• the growth of bacteria is
reduced/retarded/inactivated (Any 2)
• heat is used to remove moisture
Drying/
• microorganism will not grow because of the
dehydrating(1)
lack of moisture (Any 2)
UHT/Ultra High • Milk is exposed to special heat treatment and
temperature packaging process✓
Treatment/Ultra • Milk is exposed to a high temperature of
Heat Treated✓(1) 140°C for 2- 4 seconds and immediately
cooled down to room temperature✓
• Pure milk no preservatives added✓
• Micro-organisms are destroyed✓ (Any 2)
Canning✓ (1) • The milk is heated to a high temperature✓ to
reduce moisture✓
• For condensed milk sugar is added as a
preservative ✓
• For evaporated milk full-cream milk is
pasteurised first✓, then concentrated✓ by
having a fairly large volume of water
evaporated under vacuum✓
• Milk is hermetically sealed in a tin/can✓
(Any 2)
(Any 2 preservation methods + differences each)
3.4 3.4.1 • Dried beans✓: Red kidney Butter/LimaBroad/Fava
SoybeansCannellini✓White✓Sugar✓Black✓Mung/Moong/Ditlhodi✓
Haricot✓Pinto✓
• Lentils/Dhal/Masoor✓/yellow✓/red✓/orange✓/black✓/brown lentils
• Chickpeas/Wholegram
• Split peas✓/yellow split peas✓/green split peas✓ M102
• Black-eye peas/-beans/Cowpea✓ F181
(Any 2 relevant pulses) (2)
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Hospitality Studies 9 DBE/November 2025
NSC – Marking Guidelines
3.4.2 • As a results of moral grounds/ethics object to the killing of
animals/are opposed to the idea of eating animals✓
• For health reasons, because of high level of cholesterol and
hormones in meat/ exclusion of meat prevents heart disease,
obesity and diabetes
• For religious/cultural beliefs may prohibit eating of meat
• To be environmentally friendly/the meat industry is said to have
a negative impact on the environment/ for the sustainability of
the planet/to lessen the carbon footprint
• Some people do not like the taste of meat
• Meat is more expensive than plant products
• Increased awareness in the media to promote veganism✓ M98
• Increased variety and availability of vegan food✓ F178
(Any 4) (4)
3.4.3 Nuts and seeds are a good source of:
• Protein✓
• Vitamin B✓
• High in fat but low in cholesterol/healthy fat/unsaturated fat✓
• Minerals (magnesium, phosphorous, potassium, manganese)
• Fibre/complex carbohydrates
• Vitamin E, which is a good antioxidant
• Omega 6 M105
• Low GI/slowly digestible/slow release of energy✓ F181
(Any 4) (4)
[40]
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Hospitality Studies 10 DBE/November 2025
NSC – Marking Guidelines
QUESTION 4
4.1 4.1.1 Short crust pastry/Pâte á foncer/Pâte brisée/Pâte Sucrée M115
(Any 1) F206
(1)
4.1.2 1 : ½ /2 : 1/half the butter to the flour M114
F206
(1)
4.1.3 (a) Cutting in:
• using the cutting in method disperses the butter evenly
• prevent the butter from melting/shortening remains hard/heat M115
from the hands will melt the butter F206
• it will prevent overhandling of the dough (Any 2) (2)
(b) Resting:
• It will prevent the dough from shrinking during baking M119
• It will prevent the butter from melting/butter becomes firm F206
• It helps the gluten to relax✓ (Any 2) (2)
(c) Docking: It will allow trapped air to escape/no blistering/ M116
prevents an uneven crust F206
(1)
4.2 4.2.1 Cold dessert M137
F148
(1)
4.2.2 • Add the hydrated gelatin directly to the hot liquid/ fruit juice
• Melt the hydrated gelatin over steam/hot water bath/bain marie✓ M130
• Melt in the microwave for few seconds F161
(Any 2) (2)
4.2.3 • It will result in strawberries being evenly distributed M130
• Strawberries will not sink or rise to the top F162
(Any 1) (1)
4.2.4 • Trifle should be chilled to temperature of 5 °C/refrigerated
• Cover to prevent cross contamination/airtight container
• Cover to prevent drying out
• Do not store the trifle near onions or other strong-smelling
foods/cover to avoid absorption of odours M147
• Do not store longer than 24 hours as the jelly will weaken F154
• Cannot be frozen✓ (Any 4) (4)
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Hospitality Studies 11 DBE/November 2025
NSC – Marking Guidelines
4.2.5 • To fully gelatinise the starch
• To thicken enough to holds its shape/to reach the correct
consistency M137
• To avoid a starchy taste due to uncooked starch✓ F147
(Any 2) (2)
4.2.6 Not a good choice/not suitable
• because it contains milk solids and sugar
• Milk solids are intolerant to heat making the chocolate
unsuitable for cooking and baking
• The chocolate may seize/harden and become granular and
cause a fatty result/fat separates
• Only suitable as an eating chocolate/commercial chocolate
OR
Good choice/Suitable
• It is cheap
• It only suitable if not melted/heated/it can be grated/shaved/
finely chopped
• Couverture/compound milk chocolate can be used, however,
needs to be tempered/baking milk chocolate can be used as it
contains a high vegetable fat content
• It will add to the colour and flavour/enhance the appearance of M144
the dessert✓ F156
(1 mark for suitable/not suitable+ 2 motivations) (3)
4.3 4.3.1 If the water boils for five minutes:
• Too much water will evaporate/the ratio will be altered /resulting
in too little steam development
• Final product will be reduced in volume M124
• The quantity of the product will be less F186
• The end product will be hard/tough (Any 2) (2)
4.3.2 • Ungelatinised starch will cause the French crullers to collapse✓
• No cavity will form/decrease in volume
• The pastry will be too thick/heavy/not have the correct
consistency✓
• It will change the ratio of the pastry M91
• The end product will tough/starchy✓ F192
(Any 2) (2)
4.3.3 • The paste must be cooled completely to prevent over
coagulation
• Adding beaten egg bit by bit/ one by one will ensure that the paste
reaches the correct consistency/it will be thick, smooth, shiny and
flow slowly from a spoon
• Ensures that the paste will be smooth, pliable to pipe and not be
runny M124
• Beating after each addition of egg ensures emulsification of the F185
mixture (Any 2) (2)
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Hospitality Studies 12 DBE/November 2025
NSC – Marking Guidelines
4.3.4 • It will absorb oil/ will be too oily
• It will not rise properly/it will not form a cavity/small volume✓
• It will sink to the bottom✓ (Any 1) (1)
4.4 4.4.1 Loin M92
F193
(1)
4.4.2 T-bone steak Porterhouse steak
• Cut from the loin • Cut from the loin next to the
rump
• Has a small piece of fillet on • Larger than the T-bone and
the one side and a large eye has a bigger piece of fillet M93
muscle on the other side • It is 50 mm thick F193
(Any 1) (Any 1) (2)
4.4.3 Grilling/braai/frying/roasting/oven roasting/dry heat cooking
methods are most suitable
Motivation: T-bone is from the hindquarter
It is a tender meat cut/AAA young animal
T-bone has less connective tissue and more muscle
fibre making dry heat method suitable✓
Muscle fibre must just coagulate - the internal
temperature is low✓
It is a faster method which will result in a juicer M93
meat✓ F193
(Any 1 + motivation) (2)
4.4.4 T-bone Steak Kudu Fillet
Marbling Marbling spread through the No marbling
muscle/intramuscular fat
Fat Not lean/thick fat layer/ Lean/has no fat
subcutaneous fat
Bone • Bone is red and porous • No bones
• Bones add more • No bones, resulting
flavour in less flavour
M81
• T shaped bone✓
F197
(Any 1) (Any 1)
(6)
4.4.5 • Marinating
• Larding
• Barding
• Peppering✓ M86
• Stuffing✓ F200
• Basting with a sauce✓ (Any 2) (2)
[40]
TOTAL SECTION C: 80
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Hospitality Studies 13 DBE/November 2025
NSC – Marking Guidelines
SECTION D: SECTORS AND CAREERS
FOOD AND BEVERAGE SERVICE
QUESTION 5
5.1 5.1.1 Mandy and Phumi Sweet and Savoury Delights M11
F131
(1)
5.1.2 • Expand their business in a year's time
• Move to their own premises
• Increase number of staff M12
• They want to sell at least 1 100 cups a month✓ F131
(Any 2) (2)
5.1.3 • Chefs – purchase ingredients/prepare the charcuterie cups
• Cashier- Cash up at the end of the shift/operate the till/ receiving
the money from the customers M12
• Business owners – oversee all business activities such as F131
marketing, finances and business plan✓ (Any 2) (2)
5.1.4 • The monthly business income is R90 000
• R60 000 is allocated to the expenses of the business M12
• The business makes R30 000 profit/ the income is more than F131
the expenses✓ (Any 2) (2)
5.1.5 Yes/they make enough profit to expand the business:
• They predict with their sales of 1100 cups a month they will make
profit
• Currently the income covers the cost of running the business and
they are making a profit
• They are selling 300 cups per Saturday which makes 1 200 cups
per month, exceeding the required 1 100 cups✓
• Based on the cashflow analysis, they are making R30 000 M12
profit/33% profit✓ F131
(1 yes and 1 reason) (2)
5.2 5.2.1 • The followers on the business Instagram page
• The community of Nahoon Valley Park where the business is
located
• Tourists/people passing by the Nahoon Valley Park✓
• Families and friends
• Coffee lovers
• Business people/workers M16
• People looking for good deals✓ F135
• Adults/students✓ (Any 1) (1)
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Hospitality Studies 14 DBE/November 2025
NSC – Marking Guidelines
5.2.2 • Product – selling cappuccino/coffee
• Place – 2 Elfin Glen Road, Nahoon Valley Park
• Promotion – buy one get one free
• People - Followers on Instagram/any of the above mentioned
target group M134
• Packaging/presentation✓ – coffee cups/pattern on top of the F110
cappuccino cup✓ (4 x 2) (8)
5.2.3 • The business will create jobs
• Esteem and living standards of the people will improve
• Economic growth will be stimulated
• They will set the multiplier effect into motion
• It will increase the GDP of the country
• They will attract foreign investors
• The income generated will contribute to the improvement of the
infrastructure/ helps with preserving natural resources M1
• The business will contribute to paying tax✓ F108
• Tourists bring foreign currency into the country✓ (Any 4) (4)
5.3 5.3.1 Finance/accounting M5
F112
(1)
5.3.2 • Oversees all financial procedures of the hotel/monitor income
and expenses
• Prepare financial reports/maintaining the hotel accounting
records/bookkeeping
• Preparing cash flow forecast
• Signs contracts with reliable service providers
• Pays salaries of the staff
• Controls banking procedures/ ensures that the money owed to
the business is paid
• Oversees the auditing of the hotel funds
• Ensures payment of tax and vat
• Deals with queries from guests regarding billing M5
• Pay suppliers/pays for services delivered✓ F123
• Preparing budgets✓ (Any 3) (3)
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Hospitality Studies 15 DBE/November 2025
NSC – Marking Guidelines
5.3.3 • The finance department ensures that the income is spent
according to the budget and the needs of the establishment
• The finance department draws up the budget of all departments
within the hotel.
• The finance department will pay staff salaries of all departments✓
• The finance department funds programmes for induction and
training of employees✓
• Human resource ensures that the procedures are in place and
that the staff is trained to perform their duties properly
• Draw up employment contracts, code of conduct, procedure,
work schedule and rosters
• Human resource advertises and hires new employees M7
• It is then important for these departments to work together for the F119
success of the establishment (Any 4) (4)
[30]
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Hospitality Studies 16 DBE/November 2025
NSC – Marking Guidelines
QUESTION 6
6.1 6.1.1
WINE A WINE B
Harvest year 2022✓ 1998✓
Cultivar Chenin Blanc✓ Shiraz✓ M156
Serving temperature 7–10 °C/ 15–20 °C/18 °C/ -162
10–12 °C✓ European room F47-
temperature/room 58
temperature✓ (6)
6.1.2 • Place the bottle in an ice bucket/cooler next to the table✓ M166
• Drape a napkin on the ice bucket/around the neck of the wine F60
bottle✓ (Any 1) (1)
6.2 • Wash cutlery in hot soapy water
• Rinse in hot water M176
• Air dry/dry the cutlery with a clean lint free cloth F58
• Polish/shine the cutlery using a clean cloth (Any 3) (3)
6.3 Crumbing down
The waiter must:
• Perform the procedure after the main course and before serving the
dessert
• Remove any other unnecessary items✓
• Hold a plate on the flat of your left hand
• Fold a service cloth and hold in your right hand or between a spoon and a
fork/ use a crumbing down brush
• Start on the right hand side/left side of the host
• Stand between two guests
• Brush down half way from both guests on to the plate using the folded
service cloth
• Pull the handle of the piece of dessert cutlery, facing you from both guests
downwards/vertical
• Continue anticlockwise in this way, crumbing down and pulling down cutlery M194
by the stem✓ F37
• Finishing with the host (Any 4) (4)
6.4 The waiter must:
• Quickly diffuse the problem: ask the customer to stop
• Control your emotions/stay calm
• Take charge of the situation
• Be polite and friendly without being familiar
• Be attentive but do not respond to the flirting
• Serve the meal as quickly as possible
• If the situation gets out of hand call the maître' or restaurant manager
• Request another waiter of a different gender to take over the table M185
• If the guest continues and the situation gets out of hand, ask the security to F42
escort the guest out✓ (Any 3) (3)
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Hospitality Studies 17 DBE/November 2025
NSC – Marking Guidelines
6.5 • A cloth used to protect the waiter’s hands and wrists from burning
when holding hot plates
• Carries cutlery and small items
• Used during crumbing down
• Waiters use it to carry plates from the kitchen
• Used to catch drippings during beverage service✓
• Used during the presentation of the wine bottle✓
• Used to wipe spills on the table✓ M176
• Used to wipe the mouth of the wine bottle after opening✓ F36
• Used to drape around the wine bottle/wine bucket✓ (Any 2) (2)
6.6 6.6.1 Gueridon trolley✓ M175
F37
(1)
6.6.2 Yes/it is suitable
• The equipment trolley is fitted with a gas burner/it doesn’t need
electricity in the event of power failure
• The crêpes Suzettes will be fried in a frying pan on the gueridon
trolley in front of the guests in the event of power failure
• Crêpes can be flambéed on the trolley during power failure M175
adding to the atmosphere in the restaurant✓ F37
(1 mark for yes/suitable+ Any 2 reasons) (3)
6.7 6.7.1 Built/layered✓ M161
F67
(1)
6.7.2 • Served in a chilled/clean glass✓
• Use cold ingredients/liquids to prepare the mocktail✓
• The ice should be clear and clean
• Accurate measurements are used/use tot measure/follow the
recipe✓
• Do not overfill the glass✓
• The ingredients are layered in the glass in which it will be
served✓
• The ingredients are floated on top of each other/start with the
most dense ingredient and finish with the lightest ingredient
• Do not stir the finished mocktail✓ M161
• Good quality/fresh ingredients are used✓ F64-
• Garnish must be edible/match the type of the mocktail✓ 65
• Add garnish last✓ (Any 4) (4)
6.7.3 Yes/suitable
Mocktails are non-alcoholic beverages and do not contain any M160
alcohol, making it suitable for 16 year olds✓ F64
(1 mark yes/suitable +1 reason) (2)
[30]
TOTAL SECTION D: 60
GRAND TOTAL: 200
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