LO Life Skills Level 4 Module 3 hlayiso.com

Life Orientation: Life Skills NQF 4 Downloaded from hlayiso.com Life Orientation NQF Level 4

Explore strategies and skills for successful interviews Module 3 Downloaded from hlayiso.com *see terms and conditions

Think about it… • How can you prepare for an interview if you don’t know what you will be asked? • During an interview, what will often speak louder than your words? • What should you do after an interview? Downloaded from hlayiso.com

Unit 3.1 Types of job interviews Downloaded from hlayiso.com Life Orientation NQF Level 4

Specific preparation for different types of interviews Figure 3.1: If you prepare properly for a job interview, you will feel more in control of the situation Downloaded from hlayiso.com

Individual interview • Takes place face-to-face (at a table or over video call) • With one person. Downloaded from hlayiso.com

Panel interview A small group of people face you (at a table or over video call). Downloaded from hlayiso.com

Telephonic interview Occurs when one or more people interview you on the phone. Downloaded from hlayiso.com

Skype/video interview • Interviewed by one/more people • Over computer, tablet or smart phone • Takes places with/without video. Downloaded from hlayiso.com

Presentation interview You present a PowerPoint or flipchart presentation to an individual or group. Downloaded from hlayiso.com

Situational interview • Is behavioural/case study/ competency-based • You need to respond to a scenario. Downloaded from hlayiso.com

Group interview You are interviewed with other applicants in a group. Downloaded from hlayiso.com

Informal interview Can take place at a restaurant, social function or sports event. Downloaded from hlayiso.com

Learning activity 3.1 Module 3 Test your knowledge of this unit by completing Learning activity 3.1 in your Student’s Book. Downloaded from hlayiso.com Life Orientation NQF Level 4

Mathematics NQF Level 2 Click above to play this video. Downloaded from hlayiso.com

Unit 3.2 Before the interview Downloaded from hlayiso.com Life Orientation NQF Level 4

Response to an invitation for an interview • Respond within two hours via email (formal letter format) • Repeat details of date & venue • Politely request to reschedule, or decline if necessary • See Examples 3.1 & 3.2 in your Student’s Book. Downloaded from hlayiso.com

General preparation for a job interview You will feel better if you prepare: • Your responses to questions • Personal documentation • Your appearance & clothing • Your positive attitude • Your transport & time off work or college • Any questions you have about the company. Downloaded from hlayiso.com

General preparation for a job interview Refer to Table 3.1 in your Student’s Book for a handy checklist that will help you prepare for a job interview. Downloaded from hlayiso.com

Choosing clothing for an interview • Clothing must be appropriate for the job & be in line with the company’s image • Clothing should be neat, clean & fit well • Choose professional colours • See Example 3.3 in your Student’s Book for unsuitable clothing. Downloaded from hlayiso.com

Practise your posture & gestures • Sitting & standing, for instance:  Good posture  What to do with your hands  No swaying or fidgeting. • Expression & gestures, such as:  The way you smile  Talking seriously  Making slight movements. Downloaded from hlayiso.com

Adopt the right attitude • Shows in your eyes & body language • Influences the interviewers • Try to be:  Polite  Respectful  Alert & focused. Downloaded from hlayiso.com

Prepare questions of your own • Shows your interest in the company/job • Shows that you’ve researched the company/position • Examples:  What are short- & long-term goals for the position?  What challenges may I face? Downloaded from hlayiso.com

Mathematics NQF Level 2 Click above to play this video. Downloaded from hlayiso.com

Learning activity 3.2 Module 3 Test your knowledge of this unit – and prepare for an interview – by completing Learning activity 3.2 in your Student’s Book. Downloaded from hlayiso.com Life Orientation NQF Level 4

Unit 3.3 Typical interview questions & suitable answers Downloaded from hlayiso.com Life Orientation NQF Level 4

Types of interview questions • About you & your CV • Some closed questions • Some open questions • Some reflective questions • Some hypothetical questions • Some behavioural questions Downloaded from hlayiso.com

Closed questions • Answers limited (e.g. yes/no) • They require factual responses • You can give more detail, even if not asked • See examples in your Student’s Book. Downloaded from hlayiso.com

Open questions • Need to give detailed insights, views & feelings • Take longer to answer • Refer to Table 3.2 in your Student’s Book for more information on open questions. Downloaded from hlayiso.com

Reflective questions • Type of open-ended question • Need to think about a situation, behaviour, choice or viewpoint • May start with:  “Why …?”  “Tell me about …”  “What would happen if …” Downloaded from hlayiso.com

Hypothetical questions • Type of open-ended question • Suggests an imaginary situation & asks how you would react • May start with:  “How would you …?”  “Imagine if …”  “What would you do if …” Downloaded from hlayiso.com

Behavioural questions • Need to think back • Discuss how you handled past situation • Say what you would do differently. Figure 3.15: When answering case study-type questions, use the STAR technique to describe the Situation and the Task that flowed from it, the Action you took and the Result Downloaded from hlayiso.com

Mathematics NQF Level 2 Click above to play this video. Downloaded from hlayiso.com

Learning activity 3.3 Module 3 Test your knowledge of this unit – and prepare for an interview – by completing Learning activity 3.3 in your Student’s Book. Downloaded from hlayiso.com Life Orientation NQF Level 4

Unit 3.4 During & after the interview Downloaded from hlayiso.com Life Orientation NQF Level 4

During the interview • Ensure that you are well prepared. • Practise good interviewee behaviour & avoid bad interviewee behaviour. • Show confidence. Downloaded from hlayiso.com

Good interviewee behaviour • Arrive on time • Introduce yourself at reception • Be led to the interview room • Turn off your phone/tablet (unless you’re using it for the interview) • Ensure you greet & introduce yourself politely to the interviewer/s • Maintain polite eye contact. Downloaded from hlayiso.com

Good interviewee behaviour • Sit where you are asked to & maintain good posture • Accept water, tea or coffee to drink (no alcohol!) • Speak clearly & calmly • Listen before answering questions • Ensure you don’t fidget • Be sure to stay focused and show confidence. Downloaded from hlayiso.com

Bad interviewee behaviour Refer to Table 3.4 in your Student’s Book to see examples of bad interviewee behaviour. Downloaded from hlayiso.com

Learning activity 3.4 Module 3 Test your knowledge of this section – and assess your interview behaviour – by completing Learning activity 3.4 in your Student’s Book. Downloaded from hlayiso.com Life Orientation NQF Level 4

After the interview • Make sure you end the interview appropriately • Send follow-up correspondence (e.g. Examples 3.5 & 3.6 in your Student’s Book) • Make a follow-up phone call • If you are shortlisted, you may go for a 2nd (or 3rd) interview • If you are notified that you didn’t get the job, learnDownloaded from the from experience. hlayiso.com

Learning activity 3.5 Module 3 Test your knowledge of this unit by completing Learning activity 3.5 in your Student’s Book. Downloaded from hlayiso.com Life Orientation NQF Level 4

Summative assessment Module 3 Test your knowledge of this module by completing the Summative assessment of Module 3 in your Student’s Book. Downloaded from hlayiso.com Life Orientation NQF Level 4

Mathematics NQF Level 2 Downloaded from hlayiso.com Life Orientation (Life Skills) NQF Level 4