English FAL Level 3 Module 9

English: First Additional Language NQF 3 Downloaded from hlayiso.com English FAL NQF Level 3

Interviews and filling in forms Module 9 Downloaded from hlayiso.com English FAL NQF Level 3

Overview • Job descriptions • Interviews • Information gathering interviews • Disciplinary interviews • Filling in forms Downloaded from hlayiso.com English FAL NQF Level 3

Job descriptions Downloaded from hlayiso.com English FAL NQF Level 3

Job descriptions Definition A job description is a list and description of exactly what an employee is expected to do in his or her job. • It identifies and spells out the employee’s duties, so that the employee knows exactly what is expected of him or her. • Job descriptions and duties sometimes become the cause of grievances between management and unions in the workplace, because they are linked to salaries, promotion, bonuses and so on. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.1 Module 9 Test your knowledge of this section by completing Learning activity 9.1 on page 147 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.2 Module 9 Refer discussion by referring to Module 3. Test your knowledge of this section by completing Learning activity 9.2 on page 148 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.3 Module 9 Revise answering questions by referring to Modules 1 and 2. Test your knowledge of this section by completing Learning activity 9.3 on page 149 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Interviews Downloaded from hlayiso.com English FAL NQF Level 3

Interviews Think carefully about the values and culture of the company that you are interviewing for, and match that in your dress and your manner. Preparing for the interview Downloaded from hlayiso.com English FAL NQF Level 3

Interviews Before you go for an interview, think about which questions might be appropriate to your interview and plan what you might answer if you were asked them. Effective communication in meetings Downloaded from hlayiso.com English FAL NQF Level 3

Interviews Role play the interview with a friend. Effective communication in meetings Downloaded from hlayiso.com English FAL NQF Level 3

Interviews Remember that you may not get any of the questions that you prepared in the interview, or they may be different to how you imagine they would be. Effective communication in meetings Downloaded from hlayiso.com English FAL NQF Level 3

Dress appropriately Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.4 Module 9 Test your knowledge of this section by completing Learning activity 9.4 on page 151 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Tips for a good interview Think of questions You may be asked if you have a question for the interviewer, and if you have done your research into the company or the position, you should have one. Think about work conditions, and opportunities for promotion. Downloaded from hlayiso.com English FAL NQF Level 3

Tips for a good interview Arrive on time Make sure that you will have time to get to the interview. Allow for any traffic or other transport problems. Downloaded from hlayiso.com English FAL NQF Level 3

Tips for a good interview Make a good first impression You only have one chance to make a good first impression. Smile as you greet the interviewer, look him or her in the eyes and have a firm handshake. Downloaded from hlayiso.com English FAL NQF Level 3

Tips for a good interview Presentation skills You might be asked to do a presentation for your interview. Find out about the available equipment. Check on your audience and PRACTISE your presentation. Downloaded from hlayiso.com English FAL NQF Level 3

Tips for a good interview Be yourself Be as comfortable, natural and confident as you can. Downloaded from hlayiso.com English FAL NQF Level 3

Tips for a good interview Make sure you understand You can ask for clarity or for questions to be repeated. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.5 Module 9 Test your knowledge of this section by completing Learning activity 9.5 on page 153 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Information-gathering interview 1 Make contact with the person you wish to interview. Inform him or her of the purpose of the interview, and what information you will be looking for. 2 Set up a meeting with the expert. Decide on the date, time and place of the interview. Agree ahead of time how long the interview will be, and stick to that time. You can send the interviewee the questions you will ask ahead of time. • Do not ask questions where you could find the information through 3 researching on the internet! • If you need to record the interview, ask the permission of the interviewee. Take notes too. • Send a thank you note or email. • Keep a record of who you interviewed and when, as part of your bibliography. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.6 Module 9 Test your knowledge of this section by completing Learning activity 9.6 on page 155 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Disciplinary interviews • Disciplinary interviews are held when an employee breaks the rules or code of conduct set out by the company for its employees to follow. • This interview does not happen immediately after rules are broken: the employee is given verbal warnings, then written warnings, and finally asked to attend a disciplinary interview. • Disciplinary interviews must follow the rules laid down in the country’s labour laws. • They are conducted in private and involve the employee and his or her manager, supervisor or employer, and sometimes legal representatives for both parties. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.7 Module 9 Test your knowledge of this section by completing Learning activity 9.7 on page 156 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Filling in forms The information must be accurate and true, and the Neatly delete what is forms must be filled If there are not relevant to you. in neatly. instructions and notes You may also write giving guidance, read N/A, which stands for them carefully before not applicable on the filling in the form. form. Often you need to have your signature witnessed. This means Read the form to find that somebody else out what kind of must watch you sign information is asked your name, and then before writing on the sign under that to say form. that they have witnessed you signing. It is important that all the information If you are still on the form is Once you have doubtful about the legible, and that the signed the form, meanings of any of information you will be held to the questions, ask required is that declaration. If advice of someone complete. this is found to be who can help you. untrue, legal action can be taken against you. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.8 Module 9 Test your knowledge of this section by completing Learning activity 9.8 on page 161 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

Learning activity 9.9 Module 9 Test your knowledge of this section by completing Learning activity 9.9 on page 161 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

VIDEO: Interviews and filling in forms Mathematics NQF Level 2 Downloaded from hlayiso.com English FAL NQF Level 3

Summary of Module 9 Downloaded from hlayiso.com English FAL NQF Level 3

Formative assessment Module 9 Test your knowledge of Module 9 by completing the Formative assessment on page 164 of your Student’s Book. Downloaded from hlayiso.com English FAL NQF Level 3

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