Business Studies Grade 12 IEB Paper 1 2017 Memo

Downloaded from hlayiso.com NATIONAL SENIOR CERTIFICATE EXAMINATION NOVEMBER 2017 BUSINESS STUDIES: PAPER I EXAMINATION NUMBER ANSWER BOOKLET SECTION A QUESTION 1 Indicate the most correct answer by writing the letter of the alternative you have chosen in the space provided below. 1.1 1.6 1.2 1.7 1.3 1.8 1.4 1.9 1.5 1.10 20 IEB Copyright © 2017 PLEASE TURN OVER

Downloaded from hlayiso.com NATIONAL SENIOR CERTIFICATE: BUSINESS STUDIES: PAPER I – ANSWER BOOKLET Page ii of vii QUESTION 2 Business Studies Dictionary 2.1 2.6 2.2 2.7 2.3 2.8 2.4 2.9 2.5 2.10 20 QUESTION 3 Write the correct word/term to make the statement TRUE. 3.1 3.2 3.3 3.4 3.5 10 50 IEB Copyright © 2017

Downloaded from hlayiso.com NATIONAL SENIOR CERTIFICATE: BUSINESS STUDIES: PAPER I – ANSWER BOOKLET Page iii of vii SECTION B QUESTION 4 4.1 Describe the purpose and ONE negative implication of the following South African labour acts. 4.1.1 Basic Conditions of Employment Act Purpose: Negative implication: (4) 4.1.2 Employment Equity Act Purpose: Negative implication: (4) IEB Copyright © 2017 PLEASE TURN OVER

Downloaded from hlayiso.com NATIONAL SENIOR CERTIFICATE: BUSINESS STUDIES: PAPER I – ANSWER BOOKLET Page iv of vii 4.1.3 Skills Development Act Purpose: Negative implication: (4) 12 4.2 Management and Leadership at a fast food franchise 4.2.1 State ONE obstacle to effective decision-making. (1) 4.2.2 Discuss where it would be appropriate for the franchisee to use a democratic leadership style. Give an example as part of your answer. (3) IEB Copyright © 2017

Downloaded from hlayiso.com NATIONAL SENIOR CERTIFICATE: BUSINESS STUDIES: PAPER I – ANSWER BOOKLET Page v of vii 4.2.3 Discuss ONE challenge that a franchisee could face when delegating tasks to employees. (3) 4.2.4 Describe ONE positive outcome when the franchisee plans his/her finances timeously. (3) 4.2.5 Describe how a teamwork competency by a franchise manager can lead to success of the business. Give an example to illustrate your answer. (3) 13 IEB Copyright © 2017 PLEASE TURN OVER

Downloaded from hlayiso.com NATIONAL SENIOR CERTIFICATE: BUSINESS STUDIES: PAPER I – ANSWER BOOKLET Page vi of vii 4.3 Industrial Action at a fast food franchise 4.3.1 List THREE benefits of a protected strike.    (3) 4.3.2 Name TWO groups of people who are not allowed to strike.   (2) 4.3.3 Describe ONE positive and ONE negative outcome when workers decide to picket. Positive: Negative: (4) 4.3.4 Discuss the benefits of using a trade union representative in labour negotiations. (4) 4.3.5 Explain why it may be beneficial for an employer to include a probation period as part of an employment contract. (2) 15 IEB Copyright © 2017

Downloaded from hlayiso.com NATIONAL SENIOR CERTIFICATE: BUSINESS STUDIES: PAPER I – ANSWER BOOKLET Page vii of vii 4.4 Porter's Six Forces Model 4.4.1 Name the external environment in which Porter's Six Forces Model is most applicable. (1) 4.4.2 The threat of new entrants to the fast food industry is a challenge to existing businesses. Discuss strategies to overcome this threat. (5) 4.4.3 List FOUR other elements of Porter's Model.     (4) 10 50 IEB Copyright © 2017