IT P2 GR11 QP MEMO NOV2020 ENG D

NATIONAL SENIOR CERTIFICATE GRADE 11 NOVEMBER 2020 INFORMATION TECHNOLOGY P2 (EXEMPLAR) MARKS: 150 TIME: 3 hours *IINFTE2* This question paper consists of 14 pages.

2 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) INSTRUCTIONS AND INFORMATION 1. This paper consists of SIX sections: SECTION A: Short questions (15) SECTION B: System Technologies (26) SECTION C: Communication and Network Technologies (25) SECTION D: Data and Information Management (21) SECTION E: Solution Development (24) SECTION F: Integrated Scenario (39) 2. Read ALL the questions carefully. 3. Answer ALL the questions. 4. The mark allocation generally gives an indication of the number of facts/reasons required. 5. Number the answers correctly according to the numbering system used in this question paper. 6. Write neatly and legibly. Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 3 SECTION A: SHORT QUESTIONS QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the correct answer and write only the letter (A–D) next to the question numbers (1.1.1–1.1.10) in your ANSWER BOOK, for example 1.1.11 D. 1.1.1 The type of programming that is mainly used for producing highspeed, efficient code when writing system (OS) software or when writing embedded code that will control a dedicated device and that will produce a program that is small and fast. A High-programming languages B Low-level programming languages C Middle-level programming languages D Rapid application development (1) 1.1.2 Choose the correct answer for the following expression: 20 DIV (10 - 20 MOD 3) A 0 B 2 C 4 D 3 (1) 1.1.3 Any sequence of instructions that can be executed by a CPU is called … A process. B program. C thread. D multitasking. (1) 1.1.4 Checking for the accuracy of data from a human perspective: A Data validation B Data verification C Processing D Authorisation (1) 1.1.5 Identify the correct variable name(s) from the options listed below. A 1Team B Begin C _Discount D Subject? (1) Copyright reserved Please turn over

4 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 1.1.6 … refers to adding or deleting records or updating/editing of data in a database. A Data processing B Data maintenance C Data independence D Data manipulation (1) 1.1.7 Modem stands for … A Modulator and Demodulator B Modulation and Demodulation C Morden and demodex D Both B and C (1) 1.1.8 Instructions in binary format (0’s and 1’s) that the CPU can directly execute. A Assembler B Coding C Machine code D Assembly code (1) 1.1.9 AUP means … A Acceptable Use Policy B Accelerated User Policy C Acceptable Uniform Policy D Access Usage Program (1) 1.1.10 Process whereby certain routine office processes are carried out without human intervention. A Outsourcing B Office automation C Centralisation D Teleprocessing (1) Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 5 1.2 Give ONE word/term for each of the following descriptions. Write only the word/term next to the question number (1.2.1–1.2.5) in the ANSWER BOOK. 1.2.1 The unnecessary repetition of data in a database is called … (1) 1.2.2 Working in decentralised locations e.g. from home, but using modern communication to check in occasionally at a physical office. (1) 1.2.3 Problems or errors that occur when you try to insert data, delete data or update data. (1) 1.2.4 … is a fixed value allocated to a variable in a program. (1) 1.2.5 Installing a new, cracked version of the operating system’s firmware that removes restrictions and controls. (1) TOTAL SECTION A: 15 Copyright reserved Please turn over

6 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) SECTION B: SYSTEMS TECHNOLOGIES QUESTION 2 This is the era of modern computing. Reliable performance in computing is very vital to consumers. Manufacturers are producing a variety of competitive electronic devices which are affordable to users. Study the specifications and package details below and answer the questions that follow. Spec A Spec B Windows 10 Pro (64 bit) Windows 10 Home (32 bit) 16 x 1024 MB DDR3 8 x1024 MB DDR3 Intel CoreTM i7 9750H Intel CoreTM i5 8265H 960 GB NVME and Intel RX 5700XT 8GB I.5 TB 9200 RPM and NVDIA GTX 1660 4GB Kaspersky ESET OfficeSuite10.5 LibreOffice v10.2 2.1 RAM is an important component of any type of an electronic device. 2.1.1 What is another name of the hardware component that houses RAM? (1) 2.1.2 Which type of memory is associated to RAM? (1) 2.1.3 Name the component in the motherboard where we connect the RAM. (1) 2.1.4 Spec B has an operating system that is 32-bit. What impact does this have in terms of RAM? (1) 2.1.5 Name the role of RAM in an electronic device. (1) 2.2 List examples of system software in any specification (Spec A or Spec B) and state what type of system software each one represents. (2) Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 7 2.3 Both laptops have DDR modules. 2.3.1 Convert the RAM of the specification on laptop B to GB. (1) 2.3.2 Write the acronym DDR in full. (1) 2.4 Modern CPUs run at speeds much higher than the motherboard. They need to make extensive use of cache to keep them going at maximum productivity. 2.4.1 Name the fastest CPU speed quoted in the above specifications. (1) 2.4.2 The sequence of steps the CPU follows is called … (1) 2.4.3 List the FOUR steps the CPU follows. (4) 2.5 Many laptops have a built-in/integrated video adapter and a video card. 2.5.1 Name the purpose of a built-in or integrated video adapter and video card on laptops. (2) 2.5.2 Name the video cards quoted in the above specifications. (2) 2.6 List and explain TWO different programming language translators. (4) 2.7 HDMI ports are standard inclusions on many computers these days. 2.7.1 Name the purpose of the HDMI port in computers. (2) 2.7.2 Write HDMI in full. (1) TOTAL SECTION B: 26 Copyright reserved Please turn over

8 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) SECTION C: COMMUNICATION AND NETWORK TECHNOLOGIES QUESTION 3 Do you know what is lurking in your network? Businesses and individuals alike are encouraged to think about the ghosts that may or may not be hiding in their machines in the form of malware. Threats are capable of remaining undetected within a network for extended periods of time before deploying their weapons of both system- compromise and or intelligence theft. 3.1 People want to be connected 24/7. 3.1.1 Briefly explain the concept computer network. (1) 3.1.2 List TWO reasons for having a network. (2) 3.1.3 What is another name for the Internet? (1) 3.2 Different media require data to be encoded differently. Data is sent differently when using different media. That is why modern devices (especially mobile devices) contain at least two different NICs. Answer the following questions in terms of types of NICs used by devices mentioned in each question. Complete the following sentences. 3.2.1 Smartphones and tablets tend to have a 3.2.1(a) _______ NIC and a 3.2.1(b) _________ cellular modem. (2) 3.2.2 Laptops have a 3.2.2(a) ________ NIC and an 3.2.2(b) _________ port. (2) 3.3 Name the function of the Wi-Fi access point. (1) 3.3.1 What is another name for an access point? (1) 3.3.2 Distinguish between hotspot and bandwidth. (2) 3.4 Voice over Internet Protocol (VoIP) is the communication protocol, the technologies, the methodologies and transmission methods involved in the delivery of voice communications and multimedia sessions over the Internet. 3.4.1 Name the popular software package that allows people to communicate using VoIP. (1) 3.4.2 Name TWO disadvantages of using VoIP software. (2) Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 9 3.5 There are file transfer programs that you can install which will improve the transfer speeds of data over the Internet for the different file transfer protocols using different compression techniques. 3.5.1 List and explain TWO types of data compression. (2) 3.5.2 List ONE example of each type of data compression. (2) 3.6 The best example of a WAN is the Internet, which is also called public WAN or GAN. 3.6.1 List and explain TWO types of Internet connections. (4) 3.6.2 List ONE example of each connection. (2) TOTAL SECTION C: 25 Copyright reserved Please turn over

10 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) SECTION D: DATA AND INFORMATION MANAGEMENT QUESTION 4 A database at a school, for example, contains data about its students and classes. When a student is admitted to a school, an admission department clerk enters several data items into a computer. The clerk uses a digital camera to take a photo of the new student. This photo, along with other entered data, is stored in a database on the server’s disk. 4.1 By taking time to learn about what a database management system is, you will also gain an insight into what is involved in the concept and tasks of database management. 4.1.1 Define the concept DBMS (the meaning of the acronym is not needed). (1) 4.1.2 Name THREE functions of DBMS software. (3) 4.1.3 What is another name for Google’s Database? (1) 4.2 Data validation is any technique used to reduce the number of errors that can be made during the input of data. 4.2.1 Name THREE measures/ways that can be incorporated in programs/applications to ensure that data is valid. (3) 4.2.2 List THREE qualities of valuable information. (3) 4.3 tblStudent tblStudentTransactions StudentID TransactionID FirstName StudentID LastName PostDate Address Amount City Description PostalCode DateAdmitted Major Photo 4.3.1 Re-draw the above tables in your ANSWER BOOK. Identify a primary key (PK) and foreign key (FK) on each table. Link the tables and show the type of relationships that exist among the tables. (5) 4.3.2 Distinguish between the composite keys and a primary key. (2) 4.4 Name THREE functions of a DBA. (3) TOTAL SECTION D: 21 Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 11 SECTION E: SOLUTION DEVELOPMENT QUESTION 5 5.1 Text files provide a simple, convenient and permanent way of storing textual data and are common for importing and exporting data to and from programs. Text files consist of text usually containing very little formatting. 5.1.1 … specifies a set of 128 standardised characters including 52 upper case and lower-case characters of the English alphabet, 10 digits, 32 typographical symbols and 34 control characters. (1) 5.1.2 Data saved in an Excel file can be converted(exported) into a text file format as a … file type. (1) 5.1.3 Describe the function of the following text file operations: (a) AssignFile(txtStock, ‘Goods.txt’); (1) (b) Append(txtStock); (2) 5.2 … is a debugging facility in Delphi used to control execution of the program and view the values of variables while the programming is executed. (1) 5.3 Briefly explain the concept data persistence. (1) 5.4 In programming, we usually want to display decimal values/points aligned below one another. 5.4.1 Explain the purpose of the Format function. (1) 5.4.2 Explain the purpose of the control codes in this argument displayed below except Format: (a) Format(‘%10.2f’, [rWeight]) (5) (b) You can change the f format option to an ____, which tells the format function that the value is _____. (2) 5.5 Differentiate between selection sort and bubble sort. (2) Copyright reserved Please turn over

12 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 5.6 Re-draw the given trace table below in your ANSWER BOOK. Use the given code to show what will be displayed when the program is run. var value1, value2, value3 : integer; value4 : real; begin 1. value3 := 10; 2. value1 :=30 – 5 * 5; 3. value2 := 32 – value1 * value1; 4. value4 := (value1 + value2) – value2/value1; 5. value2 := value3 MOD 4; 6. value1 := value3 DIV value2; 7. redOut.Lines.Add(IntToStr(value1)); 8. redOut.Lines.Add(IntToStr(value2)); 9. redOut.Lines.Add(IntToStr(value3)); 10. redOut.Lines.Add(FloatToStr(value4)); Line No Value1 Value2 Value3 Value4 Output 1. 2 3 (10 ÷ 2) = (5) 5.7 Distinguish between Readln and Writeln. (2) TOTAL SECTION D: 24 Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 13 SECTION F: INTEGRATED SCENARIO QUESTION 6 It is difficult to think of any area of human endeavour that could not benefit from the use of ICT because of its amazing applications. ICT is making a difference in some global trends that affect humanity as whole. 6.1 The way in which IT has affected the workplace depends on the type of work you do. 6.1.1 Name any THREE examples of changes IT has brought to the workplace. (3) 6.1.2 Name TWO ways in which IT systems have made life much more- easier for musicians. (2) 6.1.3 Differentiate between workplace and employment practices. (2) 6.1.4 Government entities and companies use outsourcing. Explain what outsourcing is. (2) 6.2 Networking is a very important part of ICT and has made it easy to share data and resources. It has made piracy, plagiarism and other forms of cybercrime much easier to commit. 6.2.1 Where do you set policies that control what the user can access on the network? (1) 6.2.2 List any THREE aspects that should be included in AUP. (3) 6.2.3 Limiting user activity and controlling access by changing settings in the software and hardware is called … (1) 6.3 The improved communication made possible by ICT reduced the importance of physical presence at a specific place of work. Employers are able to look for employees in different cities or even countries, all of whom can work and deliver the product of their work in digital format from anywhere. 6.3.1 Name THREE ways ICT can help improve the efficiency of the government. (3) 6.3.2 List THREE reasons why people are often afraid of ICT. (3) 6.4 Development in technology affects and changes far too many aspects of life and society. 6.4.1 Explain what globalisation is. (2) 6.4.2 List any THREE benefits/results of globalisation. (3) Copyright reserved Please turn over

14 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 6.4.3 Society has gone through various stages of the Industrial Revolution. List any TWO sectors and benefits the 4IR has packed together on each sector. (4) 6.5 All kinds of institutions need data and information to do their jobs and be successful. Institutions today use computers to store and manage their data and information. One characteristic of computers that makes it useful is accuracy. Accuracy depends on the quality and correctness of the data. 6.5.1 Name any THREE common human errors that can cause huge damage in terms of data loss. (3) 6.5.2 There needs to be a systematic plan or schedule in place to guarantee that data is backed up regularly. List any THREE backup tips. (3) 6.6 There are measures that can be incorporated/included in programs and applications to ensure data is valid. List any THREE methods and techniques used in data validation. (3) 6.7 Briefly explain the concept mandatory fields. (1) TOTAL SECTION F: 39 GRAND TOTAL: 150 Copyright reserved Please turn over

NATIONAL SENIOR CERTIFICATE GRADE 11 NOVEMBER 2020 INFORMATION TECHNOLOGY P 2 MARKING GUIDELINE MARKS: 150 This marking guideline consists of 13 pages.

2 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) SECTION A: SHORT QUESTIONS QUESTION 1 1.1 1.1.1 B 9– (Low-level programming language) (1) 1.1.2 A 9– (0) (1) 1.1.3 A 9– (Process) (1) 1.1.4 B 9– (Data verification) (1) 1.1.5 C 9– (_Discount) (1) 1.1.6 B 9– (Data maintenance) (1) 1.1.7 B 9– (Modulation and Demodulation) (1) 1.1.8 C 9– (Machine code) (1) 1.1.9 A 9– (Acceptable Usage Policy) (1) 1.1.10 B 9– (Office automation) (1) 1.2 1.2.1 Data redundancy 9 (1) 1.2.2 Telecommuting 9 (1) 1.2.3 Anomaly/Anomalies 9 (1) 1.2.4 Constant 9 (1) 1.2.5 Jail breaking 9 (1) TOTAL SECTION A: 15 Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 3 SECTION B: SYSTEM TECHNOLOGIES QUESTION 2 2.1 2.1.1 Dual Inline Memory Module / DIMM 9 (1) 2.1.2 Volatile memory 9 (1) 2.1.3 DIMM slots/RAM slots 9 (1) 2.1.4 32bit operating system can only see and use 4GB of memory. 9 (1) 2.1.5 Any ONE: 9 x Loads data and instructions (programs or applications) before the CPU can work with them. x Temporarily stores data and instructions (programs or applications) before the CPU can work with them. (1) 2.2 Any ONE: 99 Spec A x Windows 10 Pro – Operation system (OS) x Kaspersky – Utility software Spec B x Windows 10 Home – Operating system (OS) x ESET – Utility software (2) 2.3 2.3.1 8192 GB / 8GB 9 (1) 2.3.2 Double Data Rate 9 (1) 2.4 2.4.1 Intel CoreTM i7 9750H 9 (1) 2.4.2 Machine cycle 9 (1) 2.4.3 x Fetching the instructions and data from memory (RAM) 9 x Decoding the instructions 9 x Executing the instructions 9 x Transferring data back to the memory 9 (4) 2.5 2.5.1 x Built-in video/integrated adapter is used when doing normal tasks 9 because it uses much less power and battery life. x Video card is used by programs that require good graphics. 9 (2) 2.5.2 x Intel RX 5700XT 8GB 9 x NVDIA GTX 1660 4GB 9 (2) Copyright reserved Please turn over

4 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 2.6 x Compiler 9 takes the entire program and translates into machine language. 9 x Interpreter 9 runs one line of a program and the current line is converted into machine language. 9 (4) 2.7 2.7.1 HDMI is an audio/video interface for transferring uncompressed video data, 9 compressed or uncompressed digital audio from HDMI device to a computer monitor, video projector, digital TV or digital audio device. 9 (2) 2.7.2 High Definition Multimedia Interface 9 (1) TOTAL SECTION B: 26 Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 5 SECTION C: COMMUNICATION AND NETWORK TECHNOLOGIES QUESTION 3 3.1 3.1.1 Computer network is a collection of computers or other computing devices connected by some sort of communication medium/channel to allow users to share software, hardware, data and information. 9 (1) 3.1.2 Any TWO: 99 x Fast and efficient communication x Sharing of hardware resources x Centralisation of data x Transfer of files x Leisure x Increased control and security x Flexible access (2) 3.1.3 Global Area Network (GAN) / World Wide Web (WWW) 9 (1) 3.2 3.2.1 (a) Wi-Fi 9 NIC (1) (b) 3G/4G/LTE/5G 9 (1) 3.2.2 (a) Wi-Fi 9 NIC (1) (b) Ethernet 9 port (1) 3.3 Wi-Fi access point sends and receives radio signals and allows devices to connect to a wired network wirelessly. 9 (1) 3.3.1 Base station 9 (1) 3.3.2 x Hotspot is an area, usually in a public space (such as airport, hotel lobby and restaurant etc), where people may be granted Wi-Fi access from access point to connect wirelessly to the Internet via a wired network. 9 x Bandwidth refers to the total amount of data that can be transferred from one point to another in a given period of time. 9 (2) 3.4 3.4.1 Any ONE: 9 x Skype x Google voice x Vonage x ooVoo x Viber x Facebook Messenger x Jitsi x MicoSIP x 8*8 x EkigaZoiPer (1) Copyright reserved Please turn over

6 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 3.4.2 Any TWO: 99 x The call quality may be poor if you have a slow Internet connection. x Your data cap can be used up quickly, especially when using video. x You need to purchase credits to call telephones that are not on the Internet. x You need to have an Internet connection and both users need to use the same software. (2) 3.5 3.5.1 x Lossy compression compresses data by losing some of the data / compresses data by sacrificing some insignificant or virtually indetectable portion of the data. 9 x Lossless compression compresses data without losing any portion of the data. 9 (2) 3.5.2 Lossy compression (Any ONE): 9 x Audio x Video x Still images Lossless compression (Any ONE): 9 x Documents x Spreadsheet x Databases (2) 3.6 3.6.1 x Fixed location Internet access 9 refers to high speed data transmission to homes and businesses using cabled technology. 9 x Mobile Internet access 9 refers to the ability to connect to the Internet using wireless networks such as cellular phone network. 9 (4) 3.6.2 Fixed Location Internet Access x ADSL 9 Mobile Internet access (Any ONE): 9 x 3G x 4G/LTE x 5G (2) TOTAL SECTION C: 25 Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 7 SECTION D: DATA AND INFORMATION MANAGEMENT QUESTION 4 4.1 4.1.1 DBMS is a software that allows you to work with electronic databases. 9 (1) 4.1.2 Any THREE: 999 x Creates database x Edits the structure of the database x Adds, edits and deletes data in the database x Queries or searches the data in the database x Processes the data in the database to extract information (3) 4.1.3 Bigtable 9 (1) 4.2 4.2.1 Any THREE: 999 x Format check x Data type check x Range check x Presence check x Check digit (3) 4.2.2 x Accurate and without errors 9 x Verifiable 9 x Timely information 9 (3) 4.3 4.3.1 tblStudent tblStudentTransactions 19 PK 9 StudentID PK 9 TransactionID ’/m 9 FirstName FK 9 StudentID LastName PostDate Address Amount City Description PostalCode DateAdmitted Major Photo (5) 4.3.2 Composite keys refer to the combination of more than one field to uniquely identify a record. 9 Primary key is a field which identifies each record with a unique value. 9 (2) Copyright reserved Please turn over

8 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 4.4 Any THREE: 999 x Manages and maintains databases x Controls the allocation and supervision of users of the database and their access rights x Performs routine maintenance on the database x Ensures the DB software is updated regularly x Implementing a good backup policy x Installing and configuring software on additional servers x Ensuring systems have enough storage and memory (3) TOTAL SECTION D: 21 Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 9 SECTION E: SOLUTION DEVELOPMENT QUESTION 5 5.1 5.1.1 American Standard Code for Information Interchange / ASCII 9 (1) 5.1.2 CSV/Comma elimited 9 (1) 5.1.3 (a) AssignFile(txtStock, ‘Goods.txt) – Links file variable (txtStock) to the file on the disk (Goods.txt). 9 (1) (b) Append(txtStock) – opens an existing file to write to, 9 the file pointer is positioned at the end of the file and the new data is added to the end of the file. 9 (2) 5.2 Step-and-Watch 9 (1) 5.3 Data persistence refers to the ability of data to be retrieved and used more than once after it has been saved. 9 (1) 5.4 5.4.1 Format function is used to convert the real values to strings of equal length, 9 with leading spaces added. (1) 5.4.2 (a) x % – this indicates that the text which follows is formatting instructions and not normal text 9 x 10 – shows that the final string must contain 10 characters 9 x 2 – shows that the final string must contain 2 decimal points/ values 9 x f – shows that the value being passed in the second parameter is a floating-point value 9 x rWeight – holds the information that needs to be converted into a formatted string 9 (5) (b) m, 9 monetary 9 (2) 5.5 x Selection sort is a sorting algorithm that uses two For loops to sort a list, by moving the smallest or largest element to the top of the list. 9 x Bubble sort is a sorting algorithm that bubbles the smallest or largest element to the bottom of the list by using Boolean flag and a For loop. 9 (2) Copyright reserved Please turn over

10 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 5.6 Line No Value1 Value2 Value3 Value4 Screen Output 1 10 9 2 59 3 79 4 10.6 9 5 29 6 59 7 59 8 29 9 10 9 10 10.6 9 (5) 5.7 x Readln will read a line of text from the file buffer/variable text file and place it into the string variable. 9 x Writeln will write a line of text to the buffer area/variable text file 9 and add an EOLn character to the line of text. (2) TOTAL SECTION D: 24 Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 11 SECTION F: INTEGRATED SCENARIO QUESTION 6 6.1 6.1.1 Ant THREE examples: 999 x Better record keeping or data storage and management x Better communication and virtual presence x Automation x Artificial Intelligence and sensor driven computing (3) 6.1.2 Any TWO: 99 x Musicians now record an album with greater ease and lower cost than ever before. x Well-known musicians have released albums created entirely on iPads. x Musicians distribute their work directly without the aid of a studio. x IT gives them many ways to market themselves. x Customers can buy/ download music via Internet. (2) 6.1.3 x Workplace – is wherever work takes place/any place where people work. 9 x Employment practices – refer to how people are employed, 9 for how long, how they are paid, where and when they are expected to work. (2) 6.1.4 Outsourcing occurs when contracting a specialist business to run aspects of your own business that are essential for proper functioning, 9 but that do not fall within your area of expertise. 9 (2) 6.2 6.2.1 Settings in server operating system 9 (1) 6.2.2 Any THREE aspects: 999 x A code of conduct educating users and governing their behaviour when using the network and the Internet. x Details on when and where portable storage devices such as flash disks and portable media players may be used. x Details of restrictions about installing any hardware or software. x Procedures to follow if users become the victims of identity theft, malware, cyber bullying and/or cyber stalking. x Hints on how to avoid plagiarism and breaking copyright law. x Clear consequences of violating conditions spelt out in the AUP. (3) 6.2.3 Restrictions 9 (1) Copyright reserved Please turn over

12 INFORMATION TECHNOLOGY P2 (EC/NOVEMBER 2020) 6.3 6.3.1 Any THREE: 999 x Better communication x More efficient administration x Census and statistics x Elections x Weather services and predictions (3) 6.3.2 Any THREE: 999 x Insufficient knowledge of and exposure to ICT. x ICT exposes them to risks that they cannot manage. x Abuse of ICT by criminal elements through activities such as hacking, cybercrime. x Malware increases people’s fear of ICT and limits implementation and adoption of ICT projects. (3) 6.4 6.4.1 Globalisation is the integration of economies, cultures, ideas and groups across the globe 9 driven by a world-wide network of communication, transport, trade and immigration. 9 OR Globalisation is a process of connection, interaction and integration among people, companies, and governments. 99 (2) 6.4.2 Any THREE: 999 x An efficient market where there is an equilibrium between what buyers are willing to pay for a good or service and what sellers are willing to sell a good or service for. x Increased competition between companies which improves the service and quality of goods or services delivered to the consumers. x Security as countries’ economies are intertwined and dependent on each other. x Wealth equality throughout the world as poorer nations have more job opportunities. (3) 6.4.3 x Agricultural sector: 9 AI-powered machine vision systems can measure crop populations and detect weeds or plant pests and use robotic sprayers to precisely apply herbicides. 9 x Healthcare sector: 9 Precision medicine helps doctors analyse a patient’s genome sequence, medical history, and lifestyle, making a diagnosis more reliable. 9 (4) 6.5 6.5.1 Any THREE: 999 x Accidentally deleting files or reformatting a disk. x Not ensuring that regular backups are made. x Entering incorrect data in a program. x Losing or misplacing portable storage devices. x Allowing other unauthorised users to get access to data by not following security principles (such as having secure password and changing it on a regular basis.) (3) Copyright reserved Please turn over

(EC/NOVEMBER 2020) INFORMATION TECHNOLOGY P2 13 6.5.2 Any THREE: 999 x You need to back up data. x Automate or schedule the running of the backup software so that you do not forget to run the backup process. x Back up your files on an external storage device such as portable hard drive. x Keep the backups off-site in case of theft or a disaster such as fire. x Perform housekeeping so that you do not have multiple copies or versions of the same files on your computer. x Consider archiving large files that you seldom use by moving them off your computer to an external hard drive. x Check from time to time that the backups are actually working by restoring some of the files from backups. (3) 6.6 Any THREE: 999 x Minimising user input x Format checks x Data type checks x Range checks x Presence check (3) 6.7 Mandatory fields are specific fields that are compulsory and need to be filled in. 9 (1) TOTAL SECTION F: 39 GRAND TOTAL: 150 Copyright reserved Please turn over