Business Studies Grade 10 P1 November Mock Exam 2 2026 QP

Mock hlayiso mock exams Practice Series: Grade 10 Exam Preparation WWW.HLAYISO.COM NATIONAL SENIOR CERTIFICATE GRADE 10 BUSINESS STUDIES P1 NOVEMBER EXAMINATION 2026 (MOCK) MARKS: 150 TIME: 2 hours This question paper consists of 10 pages. Copyright reserved Please turn over

Business Studies/P1 2 Hlayiso/Mock 2026 NSC Mock INSTRUCTIONS AND INFORMATION Read the following instructions carefully before answering the questions. 1. This question paper consists of THREE sections and covers TWO main topics. SECTION A: COMPULSORY SECTION B: Consists of THREE questions. Answer any TWO of the three questions in this section. SECTION C: Consists of TWO questions. Answer any ONE of the two questions in this section. 2. Read the instructions for each question carefully and take note of what is required. Note that ONLY the answers to the first TWO questions selected in SECTION B and the answer to the FIRST question selected in SECTION C will be marked. 3. Number the answers correctly according to the numbering system used in this question paper. NO marks will be awarded for answers that are numbered incorrectly. 4. Except where other instructions are given, answers must be written in full sentences. 5. Use the mark allocation and nature of each question to determine the length and depth of an answer. 6. Use the table below as a guide for mark and time allocation when answering each question. SECTION QUESTION MARKS TIME (minutes) A: Objective-type questions 1 30 20 COMPULSORY B: THREE direct/indirect-type 2 40 questions 70 CHOICE: 3 40 Answer any TWO. 4 40 C: TWO essay-type questions 5 40 30 CHOICE: Answer any ONE. 6 40 TOTAL 150 120 7. Begin the answer to EACH question on a NEW page, e.g. QUESTION 1 – new page, QUESTION 2 – new page. 8. You may use a non-programmable calculator. 9. Write neatly and legibly. Copyright reserved Please turn over

Business Studies/P1 3 Hlayiso/Mock 2026 NSC Mock SECTION A (COMPULSORY) QUESTION 1 1.1 Various options are provided as possible answers to the following questions. Choose the answer and write only the letter (A–D) next to the question numbers (1.1.1 to 1.1.5) in the ANSWER BOOK, e.g. 1.1.6 D. 1.1.1 All the employees of Dlamini Motors share the belief that the customer always comes first. This forms part of the … of the business. A vision B mission statement C organisational culture D organisational structure 1.1.2 Lerato’s Hair Salon had to change the way it works when most customers started to book appointments on a new cellphone app. This is a challenge of the … environment. A technological B legal C physical D international 1.1.3 The board of directors of Mzansi Airways decided to open new routes to East Africa over the next five years. This is an example of a/an … decision. A operational B routine C strategic D tactical 1.1.4 The … protects consumers against unfair practices of credit providers, e.g. reckless lending. A Consumer Protection Act B National Credit Act C Labour Relations Act D Skills Development Act 1.1.5 Denel and the SABC are examples of businesses in the … sector. A private B informal C primary D public (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P1 4 Hlayiso/Mock 2026 NSC Mock 1.2 Complete the following statements by using the word(s) provided in the list below. Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER BOOK. data; information; line; line-and-staff; organising; controlling; quality assurance; quality control; lease; overdraft 1.2.1 The daily sales figures written on individual cash register slips are examples of … 1.2.2 In a/an … organisational structure, specialists advise managers, but they have no authority over the workers of other departments. 1.2.3 The management task of comparing actual performance with the plans and taking corrective action is called … 1.2.4 A/An … allows a business to use an asset, such as a photocopier, in return for monthly payments without becoming the owner of the asset. 1.2.5 A system that checks quality at every stage of the production process to prevent mistakes from happening is called … (5 x 2) (10) Copyright reserved Please turn over

Business Studies/P1 5 Hlayiso/Mock 2026 NSC Mock 1.3 Choose a description from COLUMN B that matches a term in COLUMN A. Write only the letter (A–J) next to the question numbers (1.3.1 to 1.3.5) in the ANSWER BOOK, e.g. 1.3.6 K. COLUMN A COLUMN B 1.3.1 Regulators A businesses that join forces to share resources and achieve common goals 1.3.2 Line organisational B making sure that the right structure quantity of stock is available at all times to prevent shortages and over-stocking 1.3.3 Poverty C each employee receives instructions from, and reports to, only one manager 1.3.4 Inequality D checking finished products for defects before they leave the factory 1.3.5 Stock control E a situation where people cannot afford basic needs such as food, clothing and shelter F the gap in income and wealth between the rich and the poor G organisations that monitor businesses to make sure that they obey the laws of their industry, e.g. the National Credit Regulator H dividing the work and allocating resources to departments and employees I the ability of a business to pay its short-term debts when they become due J an estimate of the expected income and expenses of a business for a future period (5 x 2) (10) TOTAL SECTION A: 30 Copyright reserved Please turn over

Business Studies/P1 6 Hlayiso/Mock 2026 NSC Mock SECTION B Answer ANY TWO questions in this section. NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose. The answer to EACH question must start on a NEW page, e.g. QUESTION 2 on a NEW page, QUESTION 3 on a NEW page. QUESTION 2: BUSINESS ENVIRONMENTS 2.1 State any FOUR components of the micro environment. (4) 2.2 Explain the purpose of organisational culture. (4) 2.3 Read the scenario below and answer the questions that follow. GAMEDZE TRANSPORT (GT) Gamedze Transport runs a fleet of minibus taxis between Mbombela and Johannesburg. The increase in fuel prices this year has reduced the profits of GT. New regulations require all minibus taxis to be fitted with tracking devices by the end of 2027. Heavy floods washed away a bridge on one of its routes in February. 2.3.1 Identify TWO components of the macro environment that pose challenges to GT. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 2.3.1. MACRO ENVIRONMENT MOTIVATIONS COMPONENTS 1. 2. (6) 2.3.2 Recommend ways in which GT can deal with the challenges identified in QUESTION 2.3.1. (4) 2.4 Discuss the relationship between the micro, market and macro environments. (6) 2.5 Distinguish between the public sector and the private sector. (4) 2.6 Explain the importance of the formal sector for the South African economy. (6) 2.7 Explain the importance of having an organisational structure for a business. (6) [40] Copyright reserved Please turn over

Business Studies/P1 7 Hlayiso/Mock 2026 NSC Mock QUESTION 3: BUSINESS OPERATIONS 3.1 Name any FOUR methods that a business can use to carry out its public relations. (4) 3.2 Differentiate between internal public relations and external public relations. (4) 3.3 Read the scenario below and answer the questions that follow. KHUMALO HOTEL GROUP (KHG) Mr Khumalo, the managing director of KHG, decided that the group will open three new hotels in the Western Cape over the next five years. Ms Peters, the head of the human resources department, drew up a plan to recruit and train staff for the new hotels. Sipho, a kitchen supervisor, checks every morning that the cooks prepare the breakfast orders on time. 3.3.1 Identify the level of management of EACH of the following people in KHG: (a) Mr Khumalo (b) Ms Peters (c) Sipho (6) 3.3.2 Explain the responsibilities of the level of management identified for Ms Peters in QUESTION 3.3.1(b). (4) 3.4 Discuss the correlation between management and the success of a business. (6) 3.5 Outline the qualities of a good leader. (4) 3.6 Identify the source of finance described in EACH of the following statements: 3.6.1 Mabaso Traders bought a delivery van and pays for it in monthly instalments. The business will only become the owner after the last instalment is paid. (2) 3.6.2 A wholesaler allows Nomsa’s Tuck Shop to take stock now and pay for it in 60 days. (2) 3.7 Evaluate the impact of the Consumer Protection Act (CPA) on businesses. (8) [40] Copyright reserved Please turn over

Business Studies/P1 8 Hlayiso/Mock 2026 NSC Mock QUESTION 4: MISCELLANEOUS TOPICS BUSINESS ENVIRONMENTS 4.1 Identify the socio-economic issue (illegal business activity) described in EACH of the following statements: 4.1.1 Members of Quick Riches Club are promised huge returns, but they are paid only from the money of new members who join the club. (2) 4.1.2 Tumelo makes and sells his own beer in a back room without a liquor licence. (2) 4.1.3 A gang that sells stolen cars deposits the money through a car wash so that it looks as if the money was earned legally. (2) 4.2 Read the scenario below and answer the questions that follow. MAKHADO FRESH PRODUCE (MFP) MFP sells vegetables to supermarkets in Limpopo. The owners recently bought a refrigerated truck so that the vegetables stay fresh for longer. A large supermarket chain has started to grow its own vegetables. Thieves stole the irrigation pipes on the farm of MFP twice this year. Many customers have asked MFP to supply organic vegetables. 4.2.1 Quote TWO threats that MFP faces from the scenario above. (2) 4.2.2 Recommend ONE way in which MFP can deal with EACH threat quoted in QUESTION 4.2.1. (4) 4.3 Explain the impact of piracy on businesses. (4) 4.4 Describe the following components of the market environment: (a) Intermediaries (b) Non-governmental organisations (NGOs)/Civil society (4) BUSINESS OPERATIONS 4.5 Outline any FOUR rights of consumers in terms of the National Credit Act (NCA). (4) 4.6 Discuss the importance of stock control for businesses. (6) Copyright reserved Please turn over

Business Studies/P1 9 Hlayiso/Mock 2026 NSC Mock 4.7 Read the scenario below and answer the question that follows. PILLAY’S PRINTING (PP) Mrs Pillay interviewed five candidates before she appointed two new graphic designers. PP sponsored printed banners for the local school’s sports day and sent a press release to the community newspaper. Mrs Pillay set a goal to increase sales by 15% next year and divided the work among her three supervisors. Identify TWO business functions that apply to PP. Motivate your answer by quoting from the scenario above. Use the table below as a GUIDE to answer QUESTION 4.7. BUSINESS FUNCTIONS MOTIVATIONS 1. 2. (6) 4.8 Distinguish between data and information. (4) [40] TOTAL SECTION B: 80 Copyright reserved Please turn over

Business Studies/P1 10 Hlayiso/Mock 2026 NSC Mock SECTION C Answer ANY ONE question in this section. NOTE: Clearly indicate the QUESTION NUMBER of the chosen question. The answer to the question must start on a NEW page, e.g. QUESTION 5 on a NEW page OR QUESTION 6 on a NEW page. QUESTION 5: BUSINESS ENVIRONMENTS (CONTEMPORARY SOCIO-ECONOMIC ISSUES) South African businesses operate in a society with many socio-economic challenges. Strikes and political unrest can stop production, while poverty and inequality reduce the number of customers who can afford to buy goods and services. Businesses that value diversity and treat all people fairly are better able to deal with these challenges. Write an essay on contemporary socio-economic issues in which you include the following aspects: • Outline the reasons why socio-economic issues pose a challenge to businesses. • Discuss the impact of the following socio-economic issues on businesses: o Strikes o Political disturbances • Explain the impact of poverty and inequality on businesses. • Suggest ways in which businesses can promote inclusivity in the workplace. [40] QUESTION 6: BUSINESS OPERATIONS (THE CONCEPT OF QUALITY) Customers expect products and services of a good quality. Businesses therefore have systems to check and improve quality, and every business function must perform well if the business wants to build a good image and stay competitive. Write an essay on the concept of quality in which you include the following aspects: • Elaborate on the meaning of quality. • Distinguish between quality control and quality assurance. • Discuss quality indicators of the following business functions: o Purchasing function o Marketing function o Public relations function • Explain the importance of quality in promoting the image of a business. [40] TOTAL SECTION C: 40 GRAND TOTAL: 150 Copyright reserved