L2 Office Practice Lesson 17 Module 20

OFFICE PRACTICE LEVEL 2 LESSON 17 MODULE 20 DISTRIBUTING AND DISPATCHING MAIL PAGE 109 -115 MR LEGAU Downloaded from hlayiso.com

LESSON OUTCOMES End of the lesson you must be able to: • Distribute mail internally to relevant people within an agreed time scale. • Explain possible reasons for unnecessary delays in distribution and give examples of the consequences when there are unavoidable interruptions. • Explain the procedures for dispatching mail externally according to established procedures and post office requirements. • Attach enclosures securely and report any missing items using a familiar procedure. • Legibly and correctly address mail for internal and external distribution. • Dispatch mail externally through the post office or a courier service within agreed mail deadlines. Downloaded from hlayiso.com

COURIER SERVICES Courier services offer the following : • Door to door deliveries: from the senders door to the receivers door by 10:30 the following morning. • Door to counter: from the senders door to the senders post box or private bag at a post-office branch. • Counter to counter: from a post office branch to a receivers post-box at another post office branch. • Same-day-service: collection and delivery service provided on the same day. Downloaded from hlayiso.com

EXAMPLES OF COURIERS IN SOUTH AFRICA: Downloaded from hlayiso.com

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