L2 Office Practice Lesson 20 Module 20

OFFICE PRACTICE LEVEL 2 LESSON 20 MODULE 21 The legal and financial implications of negligence Page 118 Mr Legau Downloaded from hlayiso.com

LESSON OUTCOME • State the reasons for stamping incoming mail • Stamp mail correctly according to established requirements • Record different tasks in different ways • Explain the reasons for creating records of different tasks in terms of different departmental requirements • State the legal implications of neglecting to comply with mailroom procedures in terms of your own work performance • List ways of avoiding unnecessary errors • Explain how to improve your own performance in the mailroom. Downloaded from hlayiso.com

THE LEGAL AND FINANCIAL IMPLICATIONS OF NEGLIGENCE • A mailroom clerk might not be regarded as trustworthy or competent enough to stay in the position or be promoted to a senior clerk if he or she neglects to: • Receive, sort and dispatch mail according to the procedures • Complete the records correctly and accurately • Maintain the security policies and confidentiality involving colleagues, the organisation and the clients of the organisation • Follow predetermined procedures and deadlines. • Neglecting to follow the mailroom procedures, may cause possible delays, financial loss or a loss of clients. Downloaded from hlayiso.com

HOMEWORK • Read in your books on page 118 in your textbooks for more information of the content. • Study avoiding mistakes and improving performance before discussion. Downloaded from hlayiso.com