L2 Office Practice Module 22 Lesson 23

OFFICE PRACTICE LEVEL 2 LESSON 23 MODULE 22 PAGE 124 MR LEGAU Downloaded from hlayiso.com

LESSON OUTCOMES • Explain the reason for recording information with reference to an actual document used in a selected business sector • List five examples of the type of information contained in records in a selected business sector • Name three methods of creating records that use different types of technology • Describe the purpose for which a record is used for three different roles in a selected organisation. Downloaded from hlayiso.com

DIFFERENT TYPES OF INFORMATION • Companies have to deal with a lot of different records, which contain different types of information: • A clients full and correct name and surname or the name of the business being dealt with • The full contact details of a client or the contact person in a company, which should include the following: • Telephone number • Cell phone number Downloaded from hlayiso.com

CONTINUING • Business address • Postal address • E-mail address • Fax number • A correct and accurate description of the type of record being used • The date on which the transaction took place Downloaded from hlayiso.com

DIFFERENT TECHNOLOGICAL METHODS : • E-mail- an electronically transmitted message, in text and a picture format, that is sent between a sender and a receiver through the internet by using computers. • Snail-mail letters- is a written or typed mail that is sent and received through the South African Postal Service. • Faxes- is a text and picture messages that are sent by a telephone line from a one fax machine to another fax machine. Downloaded from hlayiso.com

HOMEWORK • Read and study the purpose of records in your textbooks on page 124 very important . It is important for your coming formal assessment. Downloaded from hlayiso.com